Branch Manager

Description:

POSITION SUMMARY:

This positions primary role is to run a branch office within the larger organization of a specialty construction company.  Your responsibilities will include marketing, sales, estimating, oversight of operations and administrative functions, safety of all branch employees and productivity of office staff and field crews.  In addition, you will be responsible to ensure the Branch's profitability by forecasting and managing the budget, identifying market trends, ensuring quality control and building/maintaining customer relationships.

TASKS:

·         Create and implement a business plan, including goals and action items for growth, profitability, safety, customer satisfaction, training and collections.

·         Market the services and products to existing and new customers. Development of local market and implementation of marketing plans.

·         Oversee the selection of projects to pursue and review bids and proposals.

·         Monitor projects in progress to ensure quality control, cost compliance, safety, and customer satisfaction.

·         Attract, motivate, and retain employees by understanding and selling company's total compensation package, benefits, and training opportunities.   

·         Facilitate training and development of all Operations personnel.

·         Evaluate branch employee performance and provide feedback and guidance.

·         Administer all Corporate policies and procedures, i.e. Operations, Human Resources, Finance, Safety, Technology, and Legal.

·         Maintain and enhance customer relationships by troubleshooting issues and effective communication.

·         Responsible for Branch cash flow, which includes timely billings and following up with collections.

·         Administer safety programs for work in progress to ensure compliance with local, state, federal, and corporate rules and regulations.

·         Administer drug testing and affirmative action program for branch.

·         Provide required information and reports to corporate timely and accurately.

·         Effectively manage all operations to protect all assigned Corporate assets/resources.

·         Improve operations by developing and/or enhancing intra-branch relationships.

·         Be accountable for all provisions of the contracts signed in the branch.

·         Be responsible that ethical business conduct is maintained within all subordinate operations.

SKILLS

·         Critical Thinking - Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

·         Complex Problem Solving - Identify complex problems and review related information to develop and evaluate options and implement solutions.

·         Management of Personnel - Motivate, develop and direct people as they work, and select the best people for the position.

·         Business and Financial Acumen-Establish and evaluate key performance indicators to determine business priorities.

·         Mathematically-Create budgets and forecasts, understand how to estimate projects and evaluate financial indicators to run the business operation.

·         Technical Software Knowledge-Understand how to use Microsoft applications.

·         Technical Expertise-Ability to read blueprints and knowledge related to the construction industry.

·         Interpersonal-Ability to build and influence a positive work environment that empowers and inspires others.

·         Oral Communications- Ability to create presentations and communicate effectively to an audience.

·         Written Communications-Ability to create concise understandable documents.

·         Listening and Comprehension-Ability to give full attention to what is being said, understand the ideas presented both written and verbal.

·         Negotiating-Use win-win skills to influence both customers and employees towards making favorable decisions.

·         Program Management-Ability to oversee multiple projects and tasks to ensure quality and timely deployment.

·         Time Management-Ability to evaluate business priorities and utilize time effectively

TRAITS:

EDUCATION AND EXPERIENCE:

·         High school diploma or equivalent.  B.S. Degree in Construction Management, Engineering, or related discipline is desirable. Industry certifications a plus.

·         Three + years experience managing production, i.e. bricklaying, waterproofing, roofing, etc

·         Four + years experience in Sales/Project Management

• Ability to read and interpret drawings, blueprints  and specifications

·         Demonstrated ability in managing employees