Station Manager

Description:

• Plan, direct, and coordinate the day-to-day operations of transit operations. Duties and responsibilities include, but not limited to, managing of personnel, ensuring effective operation.

Duties:

• Manage, lead, motivate, and direct staff; prepare and approve time sheets and attendance reports,troubleshoot payroll documents, handle employee relations and discipline, listen to and addressoperator concerns/grievances, and meet with Union representatives to discuss issues.
• Establish and implement departmental policies, goals, objectives, and procedures, conferring with organization officials and staff members as necessary.
• Determine staffing requirements, and interview, hire and train new employees as needed, or oversee those personnel processes.
• Oversee activities directly related to ensuring runs operate efficiently and all coaches stay in service.
• Respond to service operation issues as needed in service.
• Prepare and manage reports including but not limited to operator, accident, and budget reports.
• Manage operator attendance and daily work assignments to assure sufficient and effective staffing to meet daily service needs.
• Assist Performance Managers with oversight and direction of operations to ensure achievement of on time performance, customer service, and safety goals and expectations.

Qualifications:

• High School Graduate, and an Associate Degree in Business is a plus.
• Five (5) years transit operations experience.
• Five (5) years supervisory experience.
• Working knowledge of word processing, spreadsheets, e-mail, internet.
• Maintain a current CDL with appropriate endorsements.
• Working knowledge of transit operations system, policies, and procedures.
• Competent in assessing employee skills: coaches, delegates, and supports employee development. Provides constructive feedback.