Midwest Electric, Inc.
Member Service Representative
Are you a career-oriented person and want to work in an environment where our employees and our members matter?
Midwest Electric is a customer-owned electric distribution utility providing electricity to 11,000 homes and businesses. We are a preferred employer, recognized nationwide as a leader among America s 900 electric cooperatives. We play a vital role in the development of west central Ohio. We are in the top tier of customer satisfaction ratings from the American Customer Satisfaction Index (ACSI).
Experience & Education: This position requires a unique combination of technology and people skills. Must possess excellent oral and written customer service communication skills and superior internal and external customer service skills. Will require daily communication with members and the public in a respectful, courteous and efficient manner. A minimum of three years of office-related work experience is preferred. Must be proficient in computer skills, including Microsoft Word and Microsoft Excel. Knowledge of Crystal Reports and Microsoft Access is a plus. Must have knowledge or be capable of learning report writing software and programs relevant to our in- house National Information Solutions Cooperative software. Must be able to motivate and encourage team members. Must have the ability to manage multiple tasks, following different techniques and procedures. Must be detail and accuracy oriented. General accounting experience preferred. Must be able to prepare a variety of reports and documents and perform the duties and requirements associated with the position. Must be able to plan and prioritize work. Must be able to adapt to a work environment that requires the knowledge to learn and implement new technology. This position may serve as back-up in the Member Service Supervisor's absence. Associate degree in business, technology or related field preferred.
This is a union position under the Utility Workers Union of America AFL-CIO, Local 463. Excellent benefits package along with highly competitive wages.
Qualified applicants may submit a cover letter and resume by July 30, 2021 to:
Or by U.S. Mail to:
Midwest Electric, Inc.
Attn: Terri Gerlach, Manager, Human Resources
06029 County Road 33A
Saint Marys, OH 45885
Equal Opportunity Employer, including disabled and veterans www.midwestrec.com
Touchstone Energy Cooperative
Location/Region: Saint Marys, OH (45885)