We are seeking a Customer Service Representative. The ideal candidate will have 3-5 years of Customer Service experience. The Customer Service Representative essential duties of this position include:
- Respond to all customer inquiries via incoming phone calls, faxes and emails.
- Providing technical assistance to customers (part number identification and clarification, model code creation, customer print/drawing reading, BOM assembly creation)
- Quotation entry
- Credit memo creation
- Purchasing including entering purchase orders
- assist outside sales personnel with customer requests and quotations
Location/Region: Toledo, OH