Job Description
Job Description
Day-to-Day Responsibilities
A leading hospice provider is seeking a full-time Clinical Manager to oversee all clinical operations for its hospice program. The Clinical Manager will be responsible for planning, scheduling, and coordinating clinical activities; monitoring staff performance; ensuring compliance with regulatory standards; and maintaining a safe, high-quality care environment.
Key responsibilities include:
- Overseeing all clinical aspects of hospice care, including chart review, onboarding of new staff, annual trainings, and tracking quality metrics (QUAPI)
- Managing schedules for nurses and aides (team of 8–10 staff: 4 nurses, 4 aides)
- Addressing family concerns related to clinical care and working closely with the administrative staff
- Supporting staff development and fostering a culture of compassion and professionalism
- Ensuring compliance with ACHC standards, Service Contract Act, Davis Bacon Act, and other applicable regulations
- Preparing cost accounting worksheets and consulting with interdisciplinary teams
- Assisting with project budgets and supporting the Director of Nursing as needed
- Creating visual presentations and desktop publishing for training and reporting
- Performing other duties as assigned
Must Haves:
- Active Registered Nurse (RN) license
- Minimum 3 years of hospice clinical experience (2 years may be considered if combined with management experience)
- At least 1 year of management experience in a standalone or inpatient hospice setting
- Strong understanding of hospice regulations and compliance standards
- Experience with onboarding, training, and supervising clinical staff
- Ability to travel 10% during the day for staff training and occasional home patient visits
- Excellent verbal and written communication skills
- High level of attention to detail and ability to work in a fast-paced environment
Preferred/Plusses:
- Experience as a Director of Nursing or clinical manager
- Advanced management, employee, and customer relations skills
- Experience with medical repairs and renewal in healthcare facilities
- Experience with Oracle P6, ProCore, or similar scheduling/reporting software
- ASHE HCC certification
- Longevity in previous roles and interest in long-term growth (potential for advancement as new hospice locations open)
- Ability to create visual presentations and use basic computer software for scheduling, reporting, and email