Job Description
- Managing Customer Orders - Responsible for obtaining and analyzing customer orders (Pilots, Prototypes, Production) then communicate to internal and external customers.
- Analyze orders using shipping line-up to ensure accuracy:
- Make adjustments as needed
- Manual Order Entry as required.
- Review Accums – CSDS and communicate any issues
- Communicate uncertainties of Shipping Line UP to appropriate personnel (i.e. past dues, increased orders, prototypes, pilots, breakpoints, etc.)
- Communicate to customers as needed
3 . Customer Specific Responsibilities
- Communicate with Customers as needed
- Track all phone calls – Internally and externally
- Review 861 RDR report and communicate and dispute if necessary
- Customers specifics / Portals
- Chrysler Check Smart System 5 times per day, 7 days per week
- Creative Foam, Faurecia & GMCCA
4 . Systems and Maintenance Responsibilities:
- Maintain customer files. (electronic and hard copies)
- Maintain Book of Knowledge – Customer information
- Manage Suppliers - AMG Orders to MAI Manufacturing
- Manage Suppliers – Trane Orders and Cummins Orders to MAI Manufacturing
- Follow up on issues that effect your department: New EDI
- Clean up AIM Blanket orders
- Deactivate Customer PO
- Maintenance of obsolete PO’s
- Training requirements –AIM, Customer Specifics and etc.
- Continual improvement
Minimum Requirements for Supply Chain Analyst:
- 2 Year Business Degree with 1+ years of administrative experience or similar
- Diploma/GED with 3+ years of administrative experience.
- Experience in the automotive industry and with customers like Ford, Stellantis, GM, Honda, Toyota and others
- Have an intermediate knowledge of Microsoft Office (Word & Excel).
- Have a high sense of urgency and is detail oriented.
- Must exhibit a high degree of accuracy in both written and verbal skills and is able to understand and follow written instructions.
- Effective communication skills, conflict resolution and problem solving skills.
- Ability to understand systems.
- Proven ability to manage and succeed with projects.