Job Description
Job DescriptionBenefits:
- License Paid by Agency
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
I opened my agency in 2023 after a career that spans law enforcement, automotive leadership, and ultimately State Farm. I spent 13 years as a police officer before transitioning into the auto industry, where I finished as a general manager for Hyundai. While working as a used car manager, State Farm initially recruited me, and five years later I reached back out, ready to make the shift into agency ownership. I wanted the opportunity to build my own business, create my own culture, and invest in people the same way I always had as a leader. Our team currently includes two members, and were focused on growing the right way.
I attended the University of Cincinnati for criminal justice before entering the police academy, and Im married with three daughters who keep life busy and full. Im a huge sports fan especially when it comes to the Bengals and I stay involved locally as a member of the chamber of commerce. We offer disability and life insurance benefits, licensing reimbursement, and a strong emphasis on worklife balance.
Our office culture centers around coaching, training, and mentorship. Im looking for someone who is coachable, reliable, and all-in someone with a strong hustle mentality who communicates well and wants to grow alongside a supportive, hands-on leader.
ROLE DESCRIPTION:
Robert Dean - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
RESPONSIBILITIES:
- Greet customers warmly in person and over the phone, directing them to the appropriate team members.
- Manage appointment scheduling and office communications.
- Assist in handling incoming inquiries and maintaining customer records.
- Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
- Provide excellent customer service and follow up on customers needs.
- Support the team with various administrative tasks and projects.
QUALIFICATIONS:
- Previous experience in a receptionist or customer service role.
- Communication and interpersonal skills.
- Organizational and multitasking abilities.
- Comfortable with engaging in sales conversations.
- Basic computer skills, including Microsoft Office and CRM systems.