Job Description
Job Description
Position Description
Title: Travel Management Support Specialist
Reports To: F-35 JPO
Location: White Patterson AFB, Dayton, OH (On-Site)
Status: Contingent upon contract award
About us
Paradigm Max Q is redefining defense industry support. Founded in 2023, we combine elite talent with advanced analytics to deliver actionable solutions that improve readiness and reduce costs for the government and warfighter.
With rapid growth and operations in 11 U.S. locations, we are driven by performance, innovation, and impact. Our mission: to deliver measurable results that strengthen national defense and empower those who serve.
Join us as we shape the future of defense support.
Job Summary
The Travel Management Support Specialist provides comprehensive travel management support to the F‑35 Joint Program Office (JPO) under the Chief Financial Office (CFO). This position supports all F‑35‑related travel through daily administration of the Defense Travel System (DTS), ensuring full compliance with the Code of Federal Regulations (CFR), Joint Travel Regulations (JTR), and Department of Defense (DoD) travel policies.
Serving as Help Desk support, this role supports the complete travel lifecycle-from authorization through voucher payment-while resolving funding and payment discrepancies, monitoring travel expenditures, and supporting proper use of Government Travel Charge Cards (GTCC) for personnel based at Wright‑Patterson AFB and associated F‑35 teams.
Key Responsibilities
- Provide daily Defense Travel System (DTS) support for all F‑35‑related travel requirements.
- Serve as DTS Help Desk support for F‑35 JPO personnel, responding to travel system and policy inquiries.
- Review and audit DTS authorizations and vouchers to ensure accuracy, proper usage, and regulatory compliance.
- Support F‑35 personnel on Government Travel Charge Card (GTCC) usage, including providing briefings and guidance.
- Track and support the full lifecycle of F‑35 travel actions, including maintenance of traveler profiles.
- Prepare, review, and assist with travel authorizations, vouchers, and local vouchers.
- Review travel authorizations within 24 hours of receipt and vouchers within 5 business days.
- Review vouchers and recommend approval for payment; monitor approval and disbursement status.
- Coordinate closely with Approving Officials to ensure timely processing and approval of travel actions.
- Perform weekly audits of travel obligations, expenditures, and unsubmitted vouchers.
- Prepare and deliver weekly travel reports detailing obligations, expenditures, and outstanding items.
- Monitor F‑35 team travel funds and recommend adjustments to support mission requirements.
- Resolve travel funding and payment discrepancies in coordination with travelers and team leadership.
- Provide periodic written reports on travel expenditures, travel frequency, and GTCC usage.
Required Qualifications
- Bachelor's degree in Business Administration, Finance, Accounting, Logistics, Travel Management, or a related field.
- Minimum 5 years of experience providing travel management or financial support in a government or highly regulated environment.
- Demonstrated hands‑on experience using the Defense Travel System (DTS)
- Working knowledge of Joint Travel Regulations (JTR) and DoD travel policies.
- Experience auditing travel authorizations, vouchers, and funding.
- Strong analytical and problem‑solving skills for resolving payment and funding discrepancies.
- High attention to detail and strong organizational skills.
- Proficiency in Microsoft Office, particularly Excel.
- An active Secret security clearance is required and must be maintained throughout employment.
- Ability to work full‑time on‑site at Wright‑Patterson Air Force Base.
Desired Qualifications
- Experience supporting travel management operations within a Department of Defense program office.
- Familiarity with Government Travel Charge Card (GTCC) policies and compliance monitoring.
- Experience providing help desk or customer support in a travel or financial environment.
- Experience preparing recurring travel metrics, audits, and expenditure reports.
- Strong communication skills and ability to coordinate with Approving Officials, financial managers, and end users.
Benefits Statement: Paradigm Max Q provides eligible employees with a comprehensive benefits package that includes medical, dental, and vision insurance; life insurance; short term and long term disability coverage; a 401(k)-retirement plan; paid time off (PTO) for vacation; and company paid holidays. The benefits package also includes reimbursement for a Planet Fitness Black Card membership.
EEO Statement:
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to disability, veteran status, or any other characteristic protected by applicable law.