Job Description
Job Description
We are seeking a Customer Services Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.
Responsibilities:
- Handle customer inquiries and complaints
- Provide information about the products and services
- Troubleshoot and resolve product issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
Qualifications:
- Previous experience in customer service, sales, or other related fields
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
Company DescriptionAlpha House Cincy is a sales and marketing firm recognized for being Built Different. Our Cincinnati location carries a clear focus on resilience, commitment, and grit.
We believe in building from a strong foundation, one rooted in integrity, team-first energy, and results that speak for themselves. By combining innovative strategies with hands-on mentorship, we create opportunities for businesses to grow and for our team members to thrive.
At Alpha House Cincy, success isn’t optional it’s the standard.
Company Description
Alpha House Cincy is a sales and marketing firm recognized for being Built Different. Our Cincinnati location carries a clear focus on resilience, commitment, and grit.\r\n\r\nWe believe in building from a strong foundation, one rooted in integrity, team-first energy, and results that speak for themselves. By combining innovative strategies with hands-on mentorship, we create opportunities for businesses to grow and for our team members to thrive.\r\n\r\nAt Alpha House Cincy, success isn’t optional it’s the standard.