Job Description
Job Description
Overview
Overview:
The incumbent in this position is responsible for providing superior service to both the internal and external guest. The incumbent is also responsible for the daily audit of cage, slot machines, and non-gaming revenue areas.
Responsibilities
Responsibilities:
- Creates an atmosphere that induces guests to make Hard Rock Sacramento at Fire Mountain their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service
- Performs daily audit of cage, slot machines, and non-gaming revenue areas.
- Investigates and reports discrepancies determined through audit process to the Casino Controller
- Prepares information and reports for the Casino Controller in a manner to ensure compliance with Gaming/Lottery commission and Company policies and procedures.
- Maintains accurate records and files pertaining to daily audits of areas of responsibility.
- Anticipates ongoing changes, problems, and opportunities in order to maintain effective systems and procedures.
- Assists the Revenue Audit Supervisor on various special projects.
- Attend and participate in meetings, completing follow-up as assigned.
- Perform work regularly and predictably.
Qualifications
Qualifications:
This knowledge and these abilities are typically acquired through the completion of high school. Some college preferred in the area of accounting.
- Must obtain and maintain valid licenses / certifications per Federal, State, and Gaming/Lottery regulations.
- Must successfully pass background check.
- Must successfully pass drug screening.
- Must be twenty one (21) years of age.