Job Description
Job DescriptionAbout Us:
Midwestern Auto Group (MAG) is home to the largest collection of European car brands in North America. We pride ourselves on delivering a premium automotive experience, from the showroom to service.
Position Overview:
We’re seeking a motivated, energetic, and customer-focused BDC Sales Representative to join our Business Development Center team. This is a full-time in office opportunity to be the voice of our dealership—engaging customers, setting appointments, and helping them begin their journey with one of our premium automotive brands.
Key Responsibilities:
- Answer incoming sales calls and respond to internet inquiries promptly and professionally.
- Set and confirm appointments for the sales department.
- Follow up with prospective and existing customers to ensure satisfaction and maximize sales opportunities.
- Maintain accurate records in the CRM system.
- Support the sales team by coordinating communication between customers and sales staff.
- Maintain a working knowledge of current promotions and inventory.
Qualifications:
- Previous customer service, call center, or BDC experience preferred.
- Excellent verbal and written communication skills.
- Friendly, professional phone demeanor and strong interpersonal skills.
- Ability to multitask and manage time efficiently.
- Automotive dealership experience is a plus but not required.
What We Offer:
- Competitive hourly pay + commission/bonus opportunities.
- Health, dental, and vision insurance*
- 401(k) with company match*
- Opportunities for growth and advancement.
- Employee discounts on vehicles, parts, and service.
If you’re ready to join a fast-paced and rewarding environment with a leading automotive group, please submit your resume today!
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