Job Description
Job DescriptionTHREE CREEKS KITCHEN + COCKTAILS is seeking a SERVER ASSISTANT to join our team!
Who are we? We are a new local management-owned Casual Fine Dining restaurant, serving Chef-Inspired Local Favorites in the glass and on the plate. Through blending innovation, approachability, and exceptional service we strive to be more than a restaurant.
What is your role? A Busser is responsible for effectively communicating with managers, servers, and hosts, and providing support in their tasks. This role demands proficiency in service procedures, a helpful attitude toward colleagues, and a dedication to ensuring guest satisfaction.
Job Summary:
Our Associates are at the heart of everything we do. They bring energy, creativity, and a strong sense of teamwork to every shift. A Busser plays a crucial role in the smooth operation of the restaurant by actively communicating with managers, servers, and hosts, offering consistent support to ensure tasks are carried out efficiently. This position requires a thorough understanding of service procedures and the ability to execute them with precision. In addition, a positive and collaborative attitude toward fellow team members is essential, as the Busser is often called upon to assist in various capacities.
Benefits/Perks:
- Opportunities for career growth, all role promotions prioritized for in-house employees
- Flexible Scheduling, and closed 7 major holidays!
- Dining Discounts on and off shift
- Health benefits for eligible associates
- Starting pay minimum + tips
Motivations:
- A genuine commitment and interest in Hospitality
- A "Yes, and!" mentality toward Guests Services
- An intentioned appreciation toward teamwork, family, and community
Responsibilities
- Arrives for shifts promptly as scheduled and wears a clean, well-maintained uniform that meets restaurant standards.
- Upholds positive hygiene and cleanliness practices throughout all work shifts.
- Demonstrates hospitality by answering guest questions, addressing requests, and resolving complaints with a focus on guest satisfaction.
- Collaborates with management and team members, offering help with tasks when needed, and provides constructive suggestions for improvement.
- Adheres to all safety, health, and sanitation regulations at the national, state, and local levels, reporting unsafe conditions and properly handling materials and equipment.
- Is familiar with the restaurant’s emergency procedures.
- Follows all duties, standards, and procedures outlined in the associate handbook.
Three Creeks Kitchen + Cocktails is an Equal Opportunity Employer celebrating diversity & committed to creating an inclusive environment for all Associates.
Qualifications
- Ability to work well in a fast-paced environment
- Excellent customer service and time management skills
- Ability to work well in a team environment, and shows an eagerness to perform
- Motivated to make an impact and personally contribute to the success of the restaurant