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<h3>Job Description</h3>
Job Description
The ideal candidate for this position will be self-motivated and entrepreneurial, and committed to personalizing interactions to drive performance. To be best positioned to succeed, candidates should have a keen sense of personal ambition, excellent communications skills, and the ability to engage others to commit to action. Members of the Executive Host I team will work to resolve customer issues using a rich set of tools which include real time customer data and alert systems. Members of this team will operate in a highly collaborative way with VIP Host team to deliver on JACK’s service promise, while being held accountable for all service opportunities that may arise.
Essential Functions
<ul>
<li>Clearly communicates programs/services to necessary people, seeks their support and keeps them informed of changes that may impact the business.</li>
<li>Effectively delivers required sales targets</li>
<li>Maintains relationships with VIP guests through personal contact by phone and in person with the ultimate goal of increasing business</li>
<li>Fully complies with all applicable rules, regulations, laws and policies, and conducts themselves with highest levels of integrity and honesty.</li>
<li>Anticipates, responds to and consistently meets or exceeds the needs of internal clients.</li>
<li>Supports and cultivates new ideas and methods to deliver business solutions.</li>
<li>Identifies ways to increase efficiencies or improve product or service.</li>
<li>Complies with and upholds company expectations including Code of Commitment, policies, procedures, industry regulations, department goals and business strategy.</li>
<li>Gives consistent, timely and accurate information and finds answer when unsure.</li>
<li>Responsible for working effectively as a collaborative team player.</li>
<li>Plans and creates events and community opportunities to drive awareness, and greet potential customers.</li>
<li>Proactively greets guests on the casino floor and participates in promotional events </li>
<li>Uses sound judgment and makes decisions in accordance with established comp and expense guidelines</li>
<li>Fully empowered with comp authority.</li>
<li>Handles difficult guests and situations in a calm, professional and prudent manner.</li>
<li>Maintains relationships with VIP guests through personal contact by phone and in person with the ultimate goal of increasing business and gain loyalty</li>
<li>Anticipates, responds to and consistently meets or exceeds the needs of guests including, but not limited to, transportation and accommodation arrangements.</li>
<li>Seamless coordination with the Casino Marketing teams) as well as employees throughout property (e.g. Check Cashing, Gaming, Hotel, Food &amp; Beverage, Transportation) to create successful delivery of pre-trip itinerary.</li>
<li>Must be knowledgeable of all events/promotions/etc. on property and in market.</li>
<li>Stays up to date with the latest developments in both the local market and industry.</li>
</ul>
Knowledge, Skills &amp; Abilities
<ul>
<li>Must be able to work independently.</li>
<li>Must be able to sit, stand or walk for long periods of time (8 hours).</li>
<li>Must be able to maneuver throughout all areas of the property and from floor to floor either by stairways (minimum of 20 steps) or escalator.</li>
<li>Must be able to lift and carry up to 50 lbs.; and, have the ability to push, pull, reach, bend, twist, stoop and kneel.</li>
<li>Respond to visual and aural cues.</li>
<li>Must have the manual dexterity to operate a computer and other necessary office equipment.</li>
<li>Must be able to tolerate areas containing dust, loud noises and bright lights.</li>
<li>Must be able to work varied shifts, weekends and holidays as needed.</li>
<li>Ability to simultaneously manage several projects, and not be frustrated by changing priorities and unforeseen obstacles to achieving objectives.</li>
<li>Ability to speak distinctly and persuasively.</li>
<li>Must be able to read, write, speak, and understand English </li>
<li>Must be able to work in an environment where guests are smoking.</li>
</ul>
Education and Experience
<ul>
<li>Must have excellent customer service skills.</li>
<li>One or more years’ experience casino/hotel, customer service, host or other account management experience (or comparable experience).</li>
<li>Ability to think independently in making real-time decisions to maximize customer service experience and program profitability.</li>
<li>Ability to effectively manage time and perform multiple tasks simultaneously.</li>
<li>Must be proficient with customer point-of-service systems.</li>
<li>Excellent interpersonal, communication, problem solving and analytical skills required.</li>
<li>Must have a systematic and process-oriented mindset to ensure seamless end-to-end customer experiences.</li>
<li>Strong attention to detail with both trip logistics and customers.</li>
<li>Must present well-groomed professional appearance.</li>
<li>Multilingual preferred, but not required.</li>
<li>Must be 21 years of age</li>
</ul>
Required Certification/License
<ul>
<li>Must be able to obtain, and maintain an Ohio Casino Control Commission Gaming Occupational License.</li>
</ul>

Executive Host I

<h3>Job Description</h3>
Job Description
Description - MEMBRE DE L'ÉQUIPE
 Vivez une expérience enrichissante chez Taco Bell&nbsp;! Nous recherchons des personnes passionnées par le service client, expérimentées dans la restauration et désireuses de rejoindre la plus grande chaîne de restauration au monde&nbsp;! Si vous souhaitez bâtir une belle carrière tout en offrant un service rapide, agréable et convivial à nos clients, Taco Bell est l'endroit idéal pour apprendre, évoluer et réussir&nbsp;!
 
Nous offrons les services suivants :
<ul>
<li> Un engagement de promotion interne</li>
<li> Programmes de formation et de mentorat</li>
<li>Remboursement des frais de scolarité et possibilités de bourses</li>
<li> Culture de récompense et de reconnaissance</li>
<li> Salaire compétitif</li>
<li> Horaires flexibles - quarts de jour, de nuit, de soir et de nuit</li>
<li> Admissibilité à l'accumulation de congés payés</li>
<li> Opportunités d'avancement de carrière et de développement professionnel</li>
<li> Prestations médicales</li>
<li> Programmes de santé et de bien-être</li>
<li> Plan 401K avec une contrepartie de 6 %</li>
<li> AVANTAGES&nbsp;! Réductions sur les prêts immobiliers, les véhicules, les téléphones portables, les abonnements aux salles de sport et plus encore.</li>
<li> Mas Earth! Engagement pour un avenir durable.</li>
</ul>
 
Les responsabilités du membre de l’équipe comprendront :
<ul>
<li> Interaction avec les clients : réception des commandes, traitement des ventes et des fonds, et gestion des problèmes des clients.</li>
<li> Préparation des produits.</li>
<li> Maintenir la qualité du produit.</li>
<li> Surveillance de tous les équipements de service.</li>
<li> Normes sans compromis pour maintenir un environnement de travail propre et sûr (conformément aux réglementations du Labor Board et de l'OSHA et aux normes de l'entreprise), déchargement, stockage et maintien du niveau d'inventaire requis.</li>
<li> Efforts de reconnaissance et de motivation des champions</li>
</ul>
 
Exigences
Les candidats idéaux doivent vouloir s'amuser à servir de la bonne nourriture à nos clients !
<ul>
<li> Doit avoir au moins 16 ans</li>
<li> Accessibilité à des transports fiables et sûrs</li>
<li> Excellentes compétences en communication, en gestion/leadership et en organisation.</li>
<li> Dextérité physique requise (capacité de déplacer jusqu'à 45 lb d'une zone à une autre).</li>
<li> La présence et la ponctualité sont indispensables</li>
<li> Utilisation de la caisse enregistreuse selon les besoins et rendu la monnaie aux autres caissiers.</li>
<li> Compétences mathématiques de base</li>
<li> Certification de formation complète</li>
<li> Enthousiasme et volonté d'apprendre</li>
<li> Joueur d'équipe</li>
<li> Engagement envers la satisfaction du client</li>
<li> Avoir une solide éthique de travail</li>
</ul>
 La fourchette de rémunération pour ce poste est de 11 $ à 22 $ de l'heure. La rémunération peut varier selon la situation géographique et l'expérience.

Food Champion

<h3>Job Description</h3>
Job Description
 
Job Title: Swim Lesson Instructor
Position Summary
The Swim Instructor at Ashtabula YMCA maintains a supportive, positive atmosphere that welcomes and respects all individuals and provides direct leadership, instruction and motivation for students in swim classes. The Swim Lesson Instructor is responsible for teaching children and adults safe swimming practices, upholding safety rules, ensuring safety of all in class, and putting YMCA core values into all actions and lessons. This position supports the work of the YMCA, a leading nonprofit, charitable organization committed to strengthening community through youth development, healthy living and social responsibility. 
Essential functions:
<ul>
<li>Instructs swimming lessons in accordance with YMCA guidelines, having prepared lesson plans accordingly, and supports members and program participants in achieving their goals.</li>
<li>Builds and maintains positive, effective, authentic relationships with students and parents; helps them connect with each other and the YMCA; and encourages parent or caregiver involvement. </li>
<li>Encourages parent involvement and identifies potential volunteers.</li>
<li>Conveys information on aquatics programs and schedules and as appropriate refers students and parents to other programs.</li>
<li>Maintains records as required (i.e. attendance, progress reports, etc.).</li>
<li>Attend staff meetings and trainings as scheduled.</li>
<li>Follows all YMCA policies, rules, regulations and procedures, including emergency and safety procedures. Completes incident and accident reports as necessary.</li>
<li>Organizes and puts away needed class equipment. Reports damaged equipment.</li>
<li>Trains and supervises class aids as assigned.</li>
<li>All staff should demonstrate the YMCA core values (honesty, caring, respect and responsibility) in their daily work activities and while representing the YMCA.</li>
</ul>
Education/Experience Required
<ul>
<li>At the minimum, some high school level education is required.</li>
<li>2 years experience working with children is preferred.</li>
<li> 2 years experience in swimming is preferred.</li>
</ul>
Qualifications:
<ul>
<li>Minimum age of 16.</li>
<li>Must be able to demonstrate swim instructor skills in accordance with YMCA standards.</li>
<li>Certifications: BLS for the Professional Rescuer, Pediatric and Adult Basic First Aid, and Emergency Oxygen Administration certification required within 45 days of hire.</li>
<li>Obtaining YMCA Swim Lesson Instructor certification is preferred upon offering. </li>
</ul>
Physical demands
<ul>
<li>Must be able to see, hear and verbally respond to students</li>
<li>Exerting up to 30 pounds of force </li>
<li>Lift up to 30 pounds and/or a negligible amount of weight constantly to lift, carry, push, pull or otherwise move students/objects.</li>
<li>The worker is subject to noise. There is sufficient noise to cause the worker to shout in order to be heard above ambient noise level.</li>
<li>Frequently subject to environmental conditions- heat and humidity both inside and outside. </li>
<li>Frequent standing, stooping, kneeling, swimming, and crouching throughout the work shift. Must be able to sit or stand for extended periods. </li>
<li>Use hands and fingers for fine motor skills frequently. </li>
<li>Walking on a variety of uneven surfaces and climbing stairs frequently. </li>
<li>Have visual acuity to determine the safety and security of participants in the program as well as the facility. </li>
<li>Receive detailed information through sound as well as express through spoken word. </li>
<li>Read and interpret instructions, procedures, manuals, and other documents.</li>
<li>Specific vision abilities required include close vision, peripheral vision, depth perception, and the ability to adjust focus.</li>
</ul>
Working Conditions
<ul>
<li>Works indoors in adequate workspace with adequate temperatures, ventilation, and lighting.</li>
<li>Outdoor work with a variety of settings and a variety of weather, ex: outdoor pools</li>
<li>Works with average exposure to noise and disruptions. Works with above average stress.</li>
<li>Normal exposure to dust/dirt.</li>
<li>Subject periodically to irate individuals and stressful situations.</li>
</ul>
Effect on End Result
Provide a quality service environment that allows our members and program members to focus on youth development, healthy living, and social responsibility.
The employee is expected to adhere to all Ashtabula YMCA Policies and to act as a role model in the adherence to the Ashtabula County YMCA Policies. I have read and understand the explanation and job description. This job description may not be all inclusive and employees are expected to perform all other duties as necessary or assigned/directed by management. 
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Employee’s (print full name) Employee’s Signature Date
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Supervisor (print full name) Supervisor Signature Date
The Ashtabula County Family YMCA reserves the right to change this job description as conditions warranted

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