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<h3>Job Description</h3>
Job DescriptionTitle:&nbsp;IT Support&nbsp;/&nbsp;Service&nbsp;Desk AgentLocation:&nbsp;Columbus,&nbsp;OH&nbsp;43219Duration: 12 Months&nbsp;+ Extensions&nbsp;&nbsp;The&nbsp;Service&nbsp;Desk Agent is the first point&nbsp;of&nbsp;contact for users who call our&nbsp;IT&nbsp;Service&nbsp;Desk. While providing the highest level&nbsp;of&nbsp;customer&nbsp;service, the&nbsp;Service&nbsp;Desk Agent answers incoming calls, tracks all information in a call tracking system, and uses a knowledge base tool along with their expertise to resolve issues in a timely fashion. The&nbsp;Service&nbsp;Desk Agent is focused on providing best-in-class&nbsp;customer&nbsp;service, achieving high levels&nbsp;of&nbsp;first-call resolution, and identifying&nbsp;opportunities&nbsp;to streamline/automate the agent process.&nbsp;&nbsp;Executive Summary: The&nbsp;Service&nbsp;Desk Chat Agent is the first point of contact that supports end users via our live chat channel for&nbsp;IT&nbsp;Service&nbsp;support&nbsp;in a fast-paced 24x7x365 environment. While providing the highest level of customer&nbsp;service, the&nbsp;Service&nbsp;Desk Chat Agent answers incoming chats, tracks all information in a ticket tracking system, uses a knowledge base tool along with their expertise to resolve issues in a timely fashion. The&nbsp;Service&nbsp;Desk Chat Agent is focused on achieving high levels of first contact resolution and identifying opportunities to streamline/automate agent process. The Chat Agent will need to effectively run multiple chats concurrently while maintaining best in class&nbsp;service. Expectation of Role: Customer&nbsp;Service&nbsp;Skills: • Demonstrate active listening in order to gain an accurate understanding of the situation • Being empathetic to the customer's situation while also showcasing advocacy and ownership of seeking resolution • Acknowledging the sense of urgency for resolving the issue • Create a positive customer&nbsp;support&nbsp;experience, build rapport and trust with end users through professional attitude and approach to problem understanding Communicate effectively: • Producing accurate detailed documentation consumable by end users, level two&nbsp;support, and problem management • Maintain professionalism and netiquette to ensure messages are received as intended • Respond timely via the chat platform to prevent delay or frustration • Clearly document actions taken in ticketing record for tracking and data analytics Technical Proficiency: • Leverage the chat tooling and ticketing platform effectively • Provide high quality end-user technical&nbsp;support, related to enterprise software and hardware • Ability to assess, triage, research, educate, and resolve incidents and requests regarding the use of application software products and/or infrastructure components Culture Carrier: • Demonstrate the ability to collaborate with others • Display a safe and positive attitude • Adhere to policies and procedures and act in the best interest of the overall firm Qualifications: • Excellent customer&nbsp;service&nbsp;skills required • Excellent communication skills required • Problem solving skills • Self-Motivated • Two to five years of proven, qualified related work experience in a comparable complex and fast paced work environment • Preferred work experience in technical&nbsp;support&nbsp;role but not required • Two to five years of chat experience*** Required Education: • High school diploma or GED with relevant work experience&nbsp;&nbsp;&nbsp;&nbsp;#CareerBuilder #Monster #Dice #Indeed #LinkedIn &nbsp;&nbsp;&nbsp;&nbsp;

IT Support/ Help Desk in Columbus, OH 43219

<h3>Job Description</h3>
Job Description
Role: Java Developer with AWS&nbsp;
Job Type: Contract on W2
Location: Columbus, OH (5 days onsite)
Note:
Must be strong in either Java Must be very strong in AWS Should have good baseline skills in Machine learning Nice to Have skills:
Python experience with Chat bots/AI agents.

Java Developer with AWS

<h3>Job Description</h3>
Job DescriptionTitle:&nbsp;IT&nbsp;Technical&nbsp;Support&nbsp;/&nbsp;Helpdesk&nbsp;SupportLocation:&nbsp;Columbus,&nbsp;OH&nbsp;43219Duration:&nbsp;06 MonthsPay Rate:&nbsp;$21.00/- on W2&nbsp;About Job:Roles and Responsibilities:Demonstrate strong&nbsp;customer&nbsp;service&nbsp;skills to provide phone&nbsp;support&nbsp;including: Listening to the&nbsp;customer&nbsp;to gain an accurate understanding of the situation Being empathetic to the&nbsp;customer's situation and having a sense of urgency to resolve the issue Producing accurate, detailed documentation at the client, problem and incident&nbsp;level Resolving conflict • Responsible for high quality end-user technical&nbsp;support, related to enterprise software and hardware • Responsibilities include assessment, triage, research, training/education and resolution of incidents and requests regarding the use of application software products and/or infrastructure components in a fast paced 7x24x365 environment. • Under general oversight, provides after hours and weekend&nbsp;support&nbsp;as needed. • The position requires attention to detail, follow through, teamwork focus and positive attitude. • An understanding of technology and the ability to apply that knowledge to&nbsp;support&nbsp;all existing systems • Supports all aspects of client&nbsp;support&nbsp;and immediate computing needs while demonstrating professionalism and composure on the phone, via an online chat and/or in person • Create a positive&nbsp;customer&nbsp;support&nbsp;experience, build rapport and trust with end users through professional attitude and approach to problem understanding, ensuring timely resolution or escalation by providing urgency, business impact evaluation and communicating the status to the end user promptly • Identifies and works with internal end users to provide guidance and&nbsp;support, sound communications and&nbsp;customer&nbsp;service&nbsp;principles without becoming unprofessional in difficult situations • Provides investigation, diagnosis, resolution and recovery for hardware/software problems • Installs, modifies, cleans up, run diagnostic programs and repairs computer hardware/ peripherals and software Qualifications: • Excellent&nbsp;customer&nbsp;service&nbsp;skills required • Excellent communication skills required • Two to five years of proven, qualified related work experience in a comparable complex, high tech and fast paced work environment • Preferred work experience in technical&nbsp;support&nbsp;role but not required • Required Education: High school diploma or GED with relevant work experience • Ability to diagnose the cause of problems in a complex environment and to provide effective solutions quickly • Self motivated and ability to work on own initiative in a high pressure environment • Willing to work variable shifts including evenings, weekends and public holidays&nbsp;&nbsp;#CareerBuilder #Monster #Dice #Indeed #LinkedIn&nbsp;&nbsp;

IT Technical Support / Helpdesk Support in Columbus, OH 43219

<h3>Job Description</h3>
Job Description
Job Title: Senior Java Developer 
Work Location: Columbus, OH 
Duration: Long Term&nbsp; 
Job Description
<ul>
<li>Contribute to building brand new data platforms in AWS, using Java and Spark. Be part of a dynamic team, building data solutions in a supportive and hybrid work environment. You will design and implement micro services and data pipelines using Java, Sprint Boot, Kafka, Spark and AWS services. Success in this role requires technical expertise, strong problem-solving skills, and the ability to collaborate effectively within an agile team.</li>
</ul>
Must Have Tech Skills:
<ul>
<li>Demonstrable experience as a senior data engineer.</li>
<li>Expert in Java and Spark, with a deep focus on data transformations, processing and data engineering practices.</li>
<li>Expert in micro service implementation using Java, Sprint Boot, Kafka and Kubernetes.</li>
<li>Good knowledge on AWS services like EKS, S3, SQS, Lambda, SNS, MSK.</li>
<li>Experience in implementing tests using Junit, Mockito, Cucumber and Karate.</li>
<li>Good knowledge in performance tuning Spark jobs and micro services.</li>
</ul>
Nice To Have Tech Skills:
<ul>
<li>Experience in solution architecture and technical design, allowing for the creation of scalable, reliable data architectures that meet both technical and business requirements</li>
<li>A master’s degree or equivalent experience or relevant certifications (e.g., AWS Certified Solutions Architect, Certified Data Analytics) is advantageous</li>
</ul>
Key Accountabilities:
<ul>
<li>Provides guidance on standard methodologies in design, development, and implementation, ensuring solutions meet business requirements and technical standards.</li>
<li>Drive the migration of existing data processing workflows to the Lakehouse architecture, using Iceberg capabilities.</li>
<li>Communicates complex technical information clearly, tailoring messages to the appropriate audience to ensure alignment.</li>
<li>Good ability in debugging, problem solving and performance tuning of micro services and high volume spark applications.</li>
</ul>
Key Skills:
<ul>
<li>Deep technical knowledge of data engineering solutions and practices. Implementation of data pipelines using Kafka, Spark and AWS services.</li>
<li>Highly proficient in Java, Spark and familiar with a variety of development technologies. This knowledge enables the Senior Data Engineer to adapt solutions to project-specific needs.</li>
<li>Proficient in creating clear, comprehensive documentation. Ensures that documentation supports technical teams' knowledge and compliance, making it accessible and valuable for future reference</li>
<li>Proficient in quality assurance practices, including code reviews, automated testing, and standard methodologies for data validation.</li>
<li>Experience in using automation tools and Continuous Integration/Continuous Deployment (CI/CD) pipelines to streamline development, testing, and deployment.</li>
</ul>

Senior Java Developer - Spark - Onsite

<h3>Job Description</h3>
Job Description
Hello There,
My name is Himanshu Sharma, and I serve as the Recruitment Lead at Kanak-IT INC. I am reaching out to share an excellent career opportunity for the role of Lead Java Developer with our esteemed client. If you are interested then please share your updated resume at <a href="mailto:Himanshu01@kanakits.com" target="_blank">Himanshu01@kanakits.com</a> .
Job Description
Position&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : Lead Java Developer 
Location&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : Cincinnati, OH Onsite (Relocation works)
Duration&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : Long term contract
Must have&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : experience as a Lead, Java, RESTful API, Spring Boot, Cloud (any one cloud is fine) and Databases (so like Oracle, SQL, MySQL and PostgreSQL), Agile Description As a&nbsp;Java Spring Boot Technical Lead, you will be responsible for providing technical leadership and guidance in the development of Java-based applications, primarily using the Spring Boot framework. This role involves a combination of technical expertise, team leadership, project management skills, and collaboration, along with excellent communication skills. Must Have Skillset: • Expertise in Java based service development with hands-on experience • Spring Boot and Spring framework, Security • RESTful API design and development • Experience with Event driven architecture, messaging infrastructure, asynchronous patterns • Excellent design skills with architecture patterns • Excellent problem-solving and analytical skills • Strong communication and interpersonal skills • Agile development • Experience with databases (e.g., MySQL, PostgreSQL, Oracle) • Experience with cloud platforms (e.g., AWS, Azure, GCP)
Key Responsibilities: • Technical Leadership: o Design and implement technical architecture for Java Spring Boot applications o Provide technical guidance and mentorship to the development team o Ensure adherence to coding standards and best practices o Lead code reviews and ensuring code quality o Evaluate and recommend new technologies and tools • Development: o Develop and maintain Spring Boot applications o Write clean, efficient, and well-documented code o Troubleshoot and debug issues o Write and execute unit and integration tests • Collaboration: o Work closely with other teams, such as product management, QA, and operations o Participate in cross-functional meetings o Ensure alignment with overall business goals • Team Leadership: o Lead and motivate the development team o Delegate tasks and responsibilities o Monitor team performance and provide feedback o Facilitate communication and collaboration within the team • Project Management: o Participate in project planning and estimation o Manage project timelines and deliverable o Identify and mitigate risks o Communicate project status to stakeholders Additional Skiils Required (10+ years): java Springboot Spring Framework Rest API Agile Database Developer
Skill Matrix
Skills / Tools
Years of Exp.
Last Used
Java (Core, Java 8/11/17)
Spring Boot / Spring Framework
RESTful API Development
Cloud Platforms (AWS / Azure / GCP)
Databases (Oracle, MySQL, PostgreSQL, SQL)
Agile / Scrum Methodology
Event-driven Architecture / Messaging (Kafka, JMS, RabbitMQ)
Microservices Architecture
Team / Technical Leadership

W2 Role - Lead Java Developer

<h3>Job Description</h3>
Job Description
Job Description:
1. 20+ Years of in-depth 3DExperience technical expertise
2. Worked as Solution Architect with end-to-end responsibility for complex 3DExperience data migration engagements using ETLV framework
3. Knowledge of 3DX Cloud Platform is desired
4. Extensive experience in front-ending with customers for various technical engagements
5. Good communication and presentation skills

3DX Data Migration Solution Architect

<h3>Job Description</h3>
Job Description
Role: Java AWS Lead&nbsp; 
Location: Columbus OH / Plano, TX / Wilmington, DE&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 
Experience: 12+ Years&nbsp;&nbsp; Java FSD with AWS Lead
<ul>
<li>An FSD/FSPE has an “end to end product” mindset - design, implementation, testing and deployment, and adds an additional skill (s) on top of traditional front/back-end developer role </li>
<li>Design and developer application using Core Java Design and developer application using J2EE. </li>
<li>Experience in J2EE design patterns Create/consume Rest APIs &amp; Microservices Experience with Angular/React </li>
<li>Experience with CI/CD, Jenkins Experience with Junit/Mockito Experience with database (SQL/No-SQL_ </li>
<li>Experience with Agile, Jira, Git Experience with Kafka/Kubernetes Experience with Cloud AWS – EKS, Amazon Aurora PostgreSQL, Dynamo DB, S3, IAM, Route 53, ELB, SNS, SQS, Managed Streaming for Apache Kafka (MSK), Cloud Watch&nbsp;&nbsp;&nbsp; Articulate experience as a Lead. </li>
<li>Experience in J2EE design patterns Create/consume Rest APIs &amp; Microservices </li>
<li>Experience with Angular/React Experience with CI/CD, Jenkins Experience with Junit/Mockito </li>
<li>Experience with database (SQL/No-SQL_ Experience with Agile, Jira, Git Experience with Kafka/Kubernetes</li>
<li>Experience with Cloud AWS – EKS, Amazon Aurora PostgreSQL, Dynamo DB, S3, IAM, Route 53, ELB, SNS, SQS, Managed Streaming for Apache Kafka (MSK), Cloud Watch</li>
</ul>

Java AWS Lead at Columbus OH _5 Days Onsite

<h3>Job Description</h3>
Job DescriptionJob Title: .Net DeveloperLocation: Location: Hybrid ,30 E-Broad Street, Columbus OhioDuration: 06/16/2025 - 06/30/2026Years of exp :10&nbsp;&nbsp;Job Description Primary work objectives: MHAS is looking for a skilled IT Consultant to refactor an existing custom .net/C# Human Resources software suite hosted on Azure to meet the needs of our Agency and constituents. In addition to the attached technical proficiencies, the selected candidate will demonstrate the ability to work directly with our Human Resource professionals, understand the basic terminology and business functions of HR, and have the ability to communicate verbally and in writing to the project sponsors. Prior experience with HR applications or processes is not mandatory but preferred. Having worked on an interface with Ohio’s ERP (OAKS) is also advantageous. Mandatory skills: .NET Framework (4.7.2 and higher), .net core 2.2 and higher Visual Studio (2022/2019) SQL Server 2016 Asp.net MVC 5, MVC Core Entity Framework 6.2 including LINQ to SQL, Entity framework core Kendo UI Controls for ASP.NET MVC Java Script, jQuery and CSS 3.0 C# 7.0 and higher WCF/Web API Visual Studio Unit Testing Azure DevOps Build and release using DevOps pipelines Git source code repository ( 2 +) Azure App Service (2 years) Azure blob storage (&lt; 1year)

.Net Developer | Columbus Ohio (Hybrid) | 12 Months

<h3>Job Description</h3>
Job DescriptionRole: Python Software Engineer&nbsp;Location:&nbsp;Columbus, OH&nbsp;Job Type: Contract/ W2&nbsp;&nbsp;Job Description:&nbsp;Highly experienced Python software engineer who is looking for a challenging role where he/she can learn lots more and work on exciting projects in a great working environment. • Hands on experience with fast api or other Python frameworks • Familiarity with some ORM (Object Relational Mapper) libraries Technical Skills: • Write reusable, testable, and efficient code • Design and implement of low-latency, high-availability, and performant applications • Integration of user-facing elements developed by front-end developers with server side logic • Implementation of security and data protection • Integration of data storage solutions • Performance tuning, improvement, balancing, usability, automation • Work collaboratively with design team to understand end user requirements to provide technical solutions and for the implementation of new software features Process Skills: • Excellent listening, writing skills and strong technical competency are essential • Ability to communicate effectively at all levels with executives and technical teams • Creative and efficient in proposing solutions to complex, time-critical problems

Python Software Engineer

<h3>Job Description</h3>
Job Description
Job Description:
• Responsible for, under minimal supervision, the planning and design, implementation and support of client network including Cisco routers and switches, Palo Alto and Cisco ASA firewalls
• Create and maintain firewall policies including application based L7 and L3
• Shadow rule cleanup, cloning and moving rules
• Configure and maintain routing on firewalls
• Perform Best Practice Assessment and next steps to implement
• Monitor firewall performance and integrity
• Resolve issues through troubleshooting and inspection of infrastructure
• Implement routing in Azure using User Defined routes and VNet peering
• Configure and maintain Global Protect &amp; IPsec VPN
• Configure and troubleshoot Threat Prevention
• Experience with Palo Alto HA deployments on-prem and in Azure
• Maintain URL filtering 
• Able to perform backup and recovery and OS updates of Palo Alto VM Firewalls
• Packet capture analysis and troubleshooting
• Thorough understanding of TCP/IP and the OSI model
• Conversant with procedures, such as change management and revision control
• Maintain complete technical documentation
Soft Skills:
• Strong communication skill and capability to work under the direction of Senior Azure Cloud Engineers
• Strong documentation skills
• Customer focused
• Timely and accurate communication
• Need to demonstrate the ownership for the technical issues and engage the right stakeholders for timely resolution
• Good attitude to work in team and as individual contributor based on the project and situation
• Focused, result oriented and self-motivating

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