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<h3>Job Description</h3>
Job Description
Job description
Job Summary We are seeking a dedicated, friendly and detailed Front Desk Agent to join our team in delivering exceptional Guest experiences at our hotel. The ideal candidate will be the first point of contact for our Guests, providing outstanding customer service and ensuring smooth check-in and check-out processes. This role requires excellent communication skills, a strong understanding of hotel procedures, and the ability to handle various Guest inquiries with professionalism.
Responsibilities
<ul>
<li>Greet Guests upon arrival with a warm and welcoming demeanor.</li>
<li>Manage check-in and check-out procedures efficiently, ensuring all Guest information is accurate.</li>
<li>Handle Guest inquiries, requests, and complaints promptly and professionally to ensure satisfaction.</li>
<li>Maintain knowledge of hotel services, amenities, and local attractions to assist Guests effectively.</li>
<li>Operate phone systems to manage incoming calls and relay messages to appropriate staff members.</li>
<li>Collaborate with housekeeping and maintenance teams to ensure Guest rooms are prepared and maintained to high standards.</li>
<li>Process payments accurately and maintain a balanced cash drawer.</li>
<li>Assist in managing reservations through various platforms while ensuring data accuracy.</li>
<li>Uphold IHG Brand standards and procedures while maintaining a positive atmosphere for our Guests.</li>
</ul>
Skills
<ul>
<li>Strong phone etiquette with the ability to communicate clearly and effectively.</li>
<li>Proven customer service skills with a focus on Guest service in a hospitality environment.</li>
<li>Familiarity with hospitality management principles is an advantage.</li>
<li>Proficient in using phone systems. IHG Opera and HotelKey PMS experience is a plus!</li>
<li>Ability to work well under pressure while maintaining attention to detail in a fast-paced environment.</li>
<li>Hotel Front Desk experience required!</li>
<li>Shift: 8am to 4pm - 40 hours per week - Monday thru Friday</li>
<li>$15.00 to $16.00 - based upon Hotel Front Desk Experience and Opera/HotelKey PMS Experience.</li>
</ul>
Join us as we strive to provide unforgettable experiences for our Guests!
Job Type: Full-time
Pay: $15.00 - $16.00 per hour
Expected hours: 40 per week
Benefits:
<ul>
<li>Employee discount</li>
<li>Paid time off</li>
</ul>
Schedule:
<ul>
<li>8 hour shift</li>
<li>Day shift</li>
<li>Holidays</li>
</ul>
Work Location: In person

Hotel - Hospitality Service Agent/Front Desk Agent

<h3>Job Description</h3>
Job DescriptionCompany Overview We provide the best in hospitality - to our employees and our guests. We offer seasonal work and full-time careers; flexible schedules and steady employment; extra cash or career growth. We hire friendly employees who provide quality service. Job Summary Responsible for supervising the front desk area, maintaining data on future room occupancy, tracking reservation requests, hire and train new sales and service associate and maintain liaison with sales, food and beverage, housekeeping, maintenance, and accounting departments. Fast, fun, and friendly are the main characteristics of this position. Checking in guests during peak hours, showing that classic customer service smile, and always having fun with this awesome team is what we want from you. We want to help answer guest questions and make their stay as enjoyable as we possibly can. If you are a people kind of person, then we want you for this position. Responsibilities: 
<ul>
<li>Ensure that all guests are being treated in an efficient and courteous manner and that all standards are being applied by all staff members.</li>
<li>Scheduling/managing the front desk team.</li>
<li>Working with the other departments to create a clean transition in communications.</li>
<li>Address all guest concerns and ensure follow up is complete</li>
<li>Assist in the daily maintenance of room inventory status to achieve optimal levels of revenue while maintaining high levels of guest expectations.</li>
<li>Supervise the activities and the service levels of the bell staff to ensure that the arrival, departures and all other guest contact are conducted in an efficient and friendly manner.</li>
<li>Develop programs to encourage team to provide exceptional service, control costs, improve guest service, and/or improve morale.</li>
<li>Ensure proper and appropriate staffing and staff training in all areas at all times. </li>
<li>Complete brand checklists weekly, monthly, quarterly.</li>
<li>Develop, implement and monitor guest service programs and VIP programs.</li>
<li>Have complete knowledge of hotel services, outlet hours of operation, and knowledge of area.</li>
</ul>
 Qualifications: 
<ul>
<li>Highly organized.</li>
<li>Must possess a thorough knowledge of guest service and satisfaction.</li>
<li>Requires good communication skills, both verbal and written.</li>
<li>Most tasks are performed in a team environment with the employee acting as a team leader.</li>
<li>Must possess basic computational ability.</li>
<li>Must possess basic computer skills.</li>
<li>Marriott Experience a plus!</li>
</ul>
 Benefits/Perks: 
<ul>
<li>Medical, Dental, and Vision Insurance Options</li>
<li>Paid time off and 401(k) for full-time employees</li>
<li>All employees get discounts on hotels across the country</li>
<li>Opportunities for bonuses each month</li>
<li>DailyPay: access to your already earned wages before payday</li>
</ul>

Guest Services Manager

<h3>Job Description</h3>
Job Description
Seeking a team member who:
Enjoys people
Have&nbsp;Bartending experience
Attention to detail.
Reliable/Dependable
Hours are 11-7 every day but Monday
Company DescriptionAlfonos's Italian Grill is a top-notch restaurant serving authentic Italian cuisine. Our owner is a Certified Master Chef who loves to cook! 
<h3>Company Description</h3>
Alfonos's Italian Grill is a top-notch restaurant serving authentic Italian cuisine. Our owner is a Certified Master Chef who loves to cook!

Pool Concession-Seasonal

<h3>Job Description</h3>
Job Description
 
Guest Service Agent/Front Desk Agent 
 
Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for a Guest Service Agent/Front Desk Agent! 
What We Offer: 
<ul>
<li>Career advancement opportunities</li>
<li>Employee discounts</li>
<li>Competitive pay</li>
<li>Daily Pay</li>
<li>Flexible work schedule</li>
<li>Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing)</li>
<li>Paid vacation</li>
</ul>
SUMMARY 
Accommodates guests of the hotel by performing the following duties
 QUALIFICATIONS 
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 ESSENTIAL JOB FUNCTIONS
 • Greets, registers, and assigns rooms to guests
 • Handles confidential information, including guest records, with a high degree of integrity 
• Promptly and effectively deals with guest requests and complaints
 • Answers and routes calls as appropriate; takes guest messages with accuracy
 • Responsible for cash drawer contents and transactions during shift 
• Maintains accurate records including cash flows, registration card, reservation cards, and property walks 
• Assists with sales and marketing efforts as directed by the General Manager
 • Offers and properly handles requests for wake-up calls
 • Records pertinent guest information in the pass-on log • Replenishes continental breakfast as needed and keeps area clean 
• Ensures common area/lobby is clean 
• Performs laundry functions as directed
 • All other duties as assigned
 
What we are looking for: 
<ul>
<li>0 – 1+ year of customer service experience </li>
<li>Passionate about hospitality and creating an exceptional guest experience. </li>
<li>Ability to handle confidential information, including guest records, with a high degree of integrity.</li>
<li>Ability to answer and route calls as appropriate; takes guest messages with accuracy.</li>
</ul>
<ul>
<li>All other duties as assigned.</li>
</ul>
<ul>
<li>High School degree or better</li>
</ul>

Guest Service Agent

<h3>Job Description</h3>
Job Description
Life Enrichment Assistant
Independence Village of Aurora
Part Time: 20 hours
$15/hour
Position Summary: The Life Enrichment Assistant assists in planning and performing life enrichment activities that are beneficial and complimentary to the social welfare and interests of the residents of a senior life connections community.
 Required Experience for Life Enrichment Assistant:
<ul>
<li>Minimum one to three years related experience and/or training preferred.</li>
<li>Must be able to work a flexible schedule, which may include evenings, weekends, and holiday hours.</li>
<li>Compassionate towards the senior population.</li>
<li>Ability to work independently and in collaboration of team.</li>
<li>Proficient in general computer skills.</li>
</ul>
Primary Responsibilities for Life Enrichment Assistant:
<ul>
<li>Actively support our 1440 culture and pillars.</li>
<li>Assist the Life Enrichment Director with the overall direction, planning, communication, and execution of activities and life skills in the Life Enrichment department.</li>
<li>Supports the Life Enrichment Director and Life Enrichment Lead with administrative tasks as needed.</li>
<li>Complete all tasks and functions while maintaining a high level of resident safety.</li>
<li>Support in proper setup, clean up, and upkeep of activity areas and community spaces.</li>
<li>Support transportation by attending outings, coordinating relevant administrative tasks, and upholding safety practices.</li>
<li>Adhere to and uphold all standards in the Employee Handbook.</li>
</ul>
General Working Conditions: This position entails standing for long periods of time. While performing the duties of this job, the employee is required to communicate effectively with others, sit, stand, walk and use hands to handle keyboard, telephone, paper, files, and other equipment and objects. The employee is occasionally required to reach with hands and arms. This position requires the ability to review detailed documents and read computer screens. The employee will occasionally lift and/or move up to 25 pounds. The work environment requires appropriate interaction with others. The noise level in the work environment is moderate. Occasional travel to different locations may be required.
 We have comprehensive benefit packages that include health, dental, vision, 401(k), income protection, and extraordinary work-life benefits.
 This classification description is intended to indicate the general kinds of tasks and levels of work difficulty that are required of positions given this title and should not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of any supervisor to assign, direct and control the work of the employees under her/his supervision. The use of a particular expression or illustration describing duties shall not exclude other duties not mentioned that are of a similar kind or level of difficulty.
Equal Opportunity Employer
Click on glassdoor to see our employee testimonials
#IV1

Life Enrichment / Activity Assistant

<h3>Job Description</h3>
Job Description
<ul>
<li>Must have 2 years Hotel Front Office Experience, with a minimum of 1 year at the Supervisory level preferred.</li>
<li>Directly supervise all front office personnel and ensure proper completion of all front office duties.&nbsp; Work close with Sales Department, ensuring all sales related booking information&nbsp;flows easily and transparently to the front desk. Ensure to constantly seek out ways to increase room revenue and occupancy.</li>
<li>Direct and oversee all activities, ordering and scheduling of the front desk and breakfast area.</li>
<li>Ensure the hotel meets /exceeds Guest Satisfaction Scores.</li>
<li>Must have flexibility as hours will be subject to the needs of the hotel schedule to include working breakfast shifts if needed, night audit shifts if needed and double coverage at nights when needed. Filling in for last minute scheduling issues will be a must.</li>
<li>Must exhibit great leadership skills.</li>
<li>Must have great customer service skills and be able to handle any guest's complaints effectively.</li>
<li>Must demonstrate a high level of integrity, take ownership of personal and team actions, communicate effectively, promote collaboration, nurture a positive, professional work environment, and adhere to Standard Operating Procedures.</li>
<li>Specific responsibilities outlined on separate Job Description to be discussed during interview.</li>
</ul>
Company DescriptionAK Stars Hospitality is DBA The Holiday Inn Express &amp; Suites Akron Regional Airport. We are located right off the highway, just minutes away from the Akron/Canton Airport, The Football Hall of Fame, many neighboring hotels and local businesses. We have recently remodeled our 91-room property and have a great team atmosphere and await someone with great positivity and customer service skills to join our team. 
<h3>Company Description</h3>
AK Stars Hospitality is DBA The Holiday Inn Express &amp; Suites Akron Regional Airport. We are located right off the highway, just minutes away from the Akron/Canton Airport, The Football Hall of Fame, many neighboring hotels and local businesses. We have recently remodeled our 91-room property and have a great team atmosphere and await someone with great positivity and customer service skills to join our team.

Hotel Front Desk Manager

<h3>Job Description</h3>
Job Description
The Junto is a modern-day embodiment of Ben Franklin and his club of the same name. His “club for mutual improvement” brought together people from all backgrounds to discuss issues and ideas of the time while enjoying life. With an emphasis on public gathering spaces, our hotel gives visitors, locals, entrepreneurs, and artists alike a place to come together, exchange ideas, and inspire one another. The Junto will be both a destination and a landmark of the area, helping to define and add value to the future of Columbus.
This individual has a natural ability to brighten a room and create a warm and welcoming atmosphere. This innate compassion allows them to connect on a deeper level and cultivate unique, personalized experiences for patrons. Their primary goal is to welcome guests and invite them to create their own experiences through discovery of the facility and local scene. Requested Tasks-Welcome guests upon their arrival and assign rooms -Provide information about hotel, available rooms, review their rate and amenities available on property with all guests during the check in process -Inform guests about payment methods and verify their credit cards on file or collect upon arrival -Perform all check-in and check-out tasks -Respond to requests in a timely and professional manner Requested Capabilities-Approachable and personable personality-Patient and understanding with guests' needs and requests-Eye for detail -Sense of urgency to fulfill requests and resolve issues -Ability to stand for extended periods at a time
 
As part of the Makeready collection, we proudly offer a variety of thoughtful benefits and perks for eligible team members including accommodating PTO/PTO exchange, medical/dental/vision benefits, maternity/paternity leave, pet insurance, company-matched dependent care &amp; 401k, student loan repayment program and a wide range of additional ancillary benefits. The health, happiness and well-being of our team is our top priority. We take pride in our Guiding Principles to help define how we successfully work together. We follow them not out of duty but live by them instinctively.
 
Makeready LLC and its affiliated entities are proud to encourage and support an environment where everyone can be a successful team member as their true independent self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.

Guest Services Agent

<h3>Job Description</h3>
Job DescriptionCompany Description 
America's Best is part of National Vision, one of the largest optical retailers in the United States. The America’s Best brand continues to grow, with 1000 stores and counting. Each location combines both parts of the optical equation – eyewear and eye care – into one excellent experience at a single low price.
For more details about America's Best, visitAmericasBest.com.
At National Vision, we believe everyone deserves to see their best to live their best. We help people by making quality eye care and eyewear more affordable and accessible.
As the face of our stores, Receptionists are responsible for greeting and welcoming customers in a friendly manner as soon as they arrive at the store. They keep organized patient records and help patient schedules flow smoothly. They’re the glue to our operations, helping everyone to stay on track.&nbsp;The role provides prompt, courteous service to customers either on the phone or in person.
How would you like Sundays off? Yes, every Sunday we’re closed!
Job Description 
What would you do? – The Specifics
<ul>
<li>Ensures high quality customer service while following all safety protocols.</li>
<li>Ensures a smooth flow of customers through the store.</li>
<li>Answers, screens, and forwards incoming phone calls in accordance with National Vision&nbsp;protocol.</li>
<li>Processes and understands managed care plans while obtaining document information from the insurance company as needed.</li>
<li>Provides customers basic and accurate information.</li>
<li>Schedules and confirms appointments, follow-up visits and classes.</li>
<li>Files all patient records daily and pulls patient files for the next day's appointments.</li>
<li>Checks order status and notifies customers when orders are in or of any delays.</li>
<li>Keeps reception area tidy and presentable with all necessary materials.</li>
<li>Receives, sorts, distributes daily mail/deliveries and maintains inventory of office supplies.</li>
<li>Participates in regularly scheduled mandatory communication meetings.&nbsp;</li>
</ul>
Qualifications 
&nbsp;Are you the right fit? – The Suitable Talent
<ul>
<li>Experience as a Receptionist, Front Office Representative or similar role preferred but not required.</li>
<li>0-2 years related experience or training preferred.</li>
<li>Experience handling multiple phone lines preferred.</li>
<li>Strong customer service skills required</li>
<li>Strong organizational skills required</li>
</ul>
Education:&nbsp; High School Diploma or equivalent.
 Additional Information 
Taking care of our people
We understand the importance of financial health and security, and because of that, we provide competitive compensation to all Associates – including bonus potential for every position in the store! We also offer a comprehensive benefits package including health and dental insurance, 401k retirement savings with company match, flex spending account, paid personal time off, paid company holidays, parental leave, employee eyewear discount and much, much more. At National Vision, we strive to deliver opportunities for professional growth and long-term career fulfillment. We provide training programs, access to educational courses and pride ourselves on the ever-increasing amount of promotions from within.
Please see our website&nbsp;<a href="http://www.nationalvision.com&nbsp;to" target="_blank">www.nationalvision.com&nbsp;to</a> learn more.
We are an equal opportunity employer.&nbsp; We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, and other legally protected characteristics.

Front Desk Receptionist

<h3>Job Description</h3>
Job DescriptionJob Summary: We are&nbsp;looking to add an upbeat&nbsp;Front Desk Agent&nbsp;to their team to manage all aspects of hotel guest’s accommodation. You will welcome new guests and issue room keys, manage reservations and provide information about rooms, rates, and amenities.&nbsp;Benefits
<ul>
<li>Medical and Dental&nbsp;Insurance</li>
<li>PTO</li>
<li>Competitive Pay</li>
<li>401(k) Retirement Savings Plan</li>
<li>Life Insurance</li>
<li>Disability Insurance</li>
<li>Hotel Room Discounts</li>
<li>Ongoing Training and Career Development</li>
</ul>
Responsibilities
<ul>
<li>Perform all check-in and check-out tasks</li>
<li>Manage online and phone reservations</li>
<li>Inform customers about payment methods and verify their credit card data</li>
<li>Register guests collecting necessary information (like contact details and exact dates of their stay)</li>
<li>Welcome guests upon their arrival and assign rooms</li>
<li>Provide information about our hotel, available rooms, rates, and amenities</li>
<li>Respond to clients’ complaints in a timely and professional manner</li>
<li>Liaise with our housekeeping staff to ensure all rooms are clean, tidy, and fully-furnished to accommodate guests’ needs</li>
<li>Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests</li>
<li>Upsell additional facilities and services, when appropriate</li>
<li>Maintain updated records of bookings and payments</li>
</ul>
Qualifications
<ul>
<li>Prior experience as a Hotel Front Desk Agent, Receptionist, or similar role</li>
<li>Experience with hotel reservations software, like OnQ or Opera</li>
<li>Customer service experience</li>
<li>Excellent communication and organizational skills</li>
</ul>
About Us:&nbsp;At Regency Hotel Management, hospitality is who we are—and what we do best.&nbsp;Since 1965, we've been leaders in driving maximum profit while creating asset value for clients. Our team of hotel management experts provides thoughtful, hands-on guidance inspired by years of professional experience. Our teams across our multiple locations are always growing, and we're looking for motivated individuals to join us!&nbsp;We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Front Desk Agent

<h3>Job Description</h3>
Job DescriptionCompany Description 
&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; VILLAGE GREEN
Founded in 1919,&nbsp;Village Green&nbsp;is a diverse, people-first organization that has contributed to its multi-year Great Places to Work, Top Workplaces, and Best Workplaces in Multifamily designations, to name a few.&nbsp; &nbsp;We believe the accomplishments of any company are those of its people.&nbsp; As a result, all our associates receive the tools, training, resources, and opportunity to excel and become leaders in the industry.&nbsp; A career with Village Green is a vital&nbsp;investment in your future.&nbsp;&nbsp;
Our&nbsp;100-year history&nbsp;makes us one of the oldest and most experienced management companies, and we have room to grow within the rising apartment industry.&nbsp;
Pay: $16.86 - $18.54 hourly plus bonus
Schedule: Mid Day/Overnight Shift&nbsp;&nbsp;
Job Description 
A Concierge ​is committed to resident satisfaction in the apartment community. This position will assist in the daily workflow to ensure that all events, service requests&nbsp;​are handled quickly and professionally.&nbsp;The position operates on a 24/7 basis in some locations, and specifically evening shifts in other locations.&nbsp; (The shifts are customized&nbsp;as required by each site.)&nbsp; Basic responsibilities will fill the role of hospitality ambassador at the site, as the concierge is the first point of contact for residents, visitors, prospects and vendors.&nbsp;&nbsp;​The ideal&nbsp;candidate for the position will be enthusiastic, outgoing with an excellent customer service mindset.&nbsp;&nbsp;This position is to satisfy resident’s requests, questions and needs, serve as a liaison to the Management office, assist in renting apartments (to include information, tours, taking calls) when the leasing office is closed or needs dictate.&nbsp;
Qualifications 
ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES
<ul>
<li>&nbsp;Welcomes residents and guests in a courteous and friendly manner as they enter the building</li>
<li>Communicates to the residents regularly via resident newsletters and social media</li>
<li>&nbsp;Become familiar and provide recommendations to residents on community attractions and local amenities when requested.</li>
<li>Participates in event marketing</li>
<li>Provides brochures, floor plans and other collateral to clients</li>
<li>Completes guest cards, provides mini-tours and acts on leasing behalf during off-hours</li>
<li>Retrieves packages for residents</li>
<li>Provides refreshments to residents and guests</li>
<li>Maintains Concierge Binder</li>
<li>&nbsp;Keeps front lobby stocked with magazines, collateral, maps, transportation schedules, menus, etc as&nbsp;described in the binder layout</li>
<li>Maintains a clean and orderly front desk, lobby area, and storage closets were applicable</li>
<li>&nbsp;Prepares incident reports and correlating documentation</li>
<li>&nbsp;Adheres to established policies related to fair housing</li>
<li>Communicates with co-workers, management, residents, vendors, and all outside contacts in a courteous&nbsp; and professional manner</li>
<li>Maintains confidentiality of co-workers, management, owners, past and current residents, vendors, and all outside contacts</li>
</ul>
REQUIREMENTS
<ul>
<li>Must have minimum High School Diploma/GED, social media skills, customer service, and writing skills</li>
<li>Must have the availability to work a flexible schedule any day of the week</li>
<li>Strong organizational and time management skills</li>
<li>Ability to communicate effectively both verbally and written</li>
<li>Ability to resolve minor problems while maintaining a friendly and professional manner</li>
<li>Must be team-oriented</li>
</ul>
 Additional Information 
We are an equal opportunity employer with a commitment to diversity.&nbsp; All individuals, regardless of personal characteristics, are encouraged to apply. Our locations are drug-free and pre-employment drug tests and physicals are required. Background checks are also required before employment begins.&nbsp;
We offer an outstanding benefits package including... - 401K, with a match!!!! - Medical - Dental - Vision - Bonus program

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