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<h3>Job Description</h3>
Job DescriptionThe Junto is a modern-day embodiment of Ben Franklin and his club of the same name. His “club for mutual improvement” brought together people from all backgrounds to discuss issues and ideas of the time while enjoying life. With an emphasis on public gathering spaces, our hotel gives visitors, locals, entrepreneurs, and artists alike a place to come together, exchange ideas, and inspire one another. The Junto will be both a destination and a landmark of the area, helping to define and add value to the future of Columbus. 
 
This individual’s expertise goes beyond understanding of the menu. It dives deeper into a passion for food, the local culture, and human connection. This person creates a welcoming, warm environment that leaves guests with not only a great meal, but a new and inspired outlook on their surroundings. Requested Tasks 
<ul>
<li>Understanding and knowing beverage, specialty drink and wine options and be able to help guests </li>
<li>Understanding of Kitchen timing and staying organized and firing food in correct timetable </li>
</ul>
 Requested Capabilities 
<ul>
<li>Ability to create relationships with guests and create guests for life </li>
<li>Good organizational skills </li>
<li>Ability to carry food and drink trays </li>
</ul>
 
Required
<ul>
<li>6:30am-11:30am availability</li>
<li>Weekend availability (Friday, Saturday, Sunday)</li>
<li>Weekday availability a plus</li>
</ul>
 
As part of the Makeready collection, we proudly offer a variety of thoughtful benefits and perks for eligible team members including accommodating PTO/PTO exchange, medical/dental/vision benefits, maternity/paternity leave, pet insurance, company-matched dependent care &amp; 401k, student loan repayment program and a wide range of additional ancillary benefits. The health, happiness and well-being of our team is our top priority. We take pride in our Guiding Principles to help define how we successfully work together. We follow them not out of duty but live by them instinctively.
 
Makeready LLC and its affiliated entities are proud to encourage and support an environment where everyone can be a successful team member as their true independent self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.

Trade Room Breakfast Server

<h3>Job Description</h3>
Job Description
We are a skilled nursing facility seeking a fun, energetic, and positive Activities Assistant! Join Blossom Care Center where you will be celebrated, supported, and heard each day! 
 
Job Duties
<ul>
<li>Assist in planning, creating, and implementing activity programs as directed by the Activities Manager</li>
<li>Maintain knowledge of applicable federal, state, and local rules and regulations relating to responsibilities and advise Activities Manager accordingly</li>
<li>Plan and implement activities for residents pursuant to physician orders and in consultation with the nursing department,</li>
<li>Maintain a good relationship built on communication and teamwork with members from other departments within the facility to promote activities</li>
<li>Conduct meetings with residents and/or families as directed</li>
<li>Inform residents and families of available activities</li>
<li>Implement hobbies, arts and crafts, and other activities will appropriate material to engage residents</li>
<li>Plan and arrange transportation for activities to other locales as necessary</li>
<li>Maintain up-to-date notes relating to activities provided to residents</li>
<li>Regularly meets with Activities Manager to review activities and progress as well as plan future activities</li>
<li>Maintain the comfort, privacy and dignity of residents, and interact with them in a manner that displays warmth, respect, and promotes a caring environment</li>
<li>Communicate and interact effectively with residents, visitors, families, staff, and supervisors</li>
<li>Report all resident, staff, or other concerns to the appropriate department head</li>
<li>Report all incidents, accidents, unsafe situations, and concerns immediately</li>
<li>Attend and participate in departmental meetings and in-services as directed</li>
<li>Comply with facility policies and procedures</li>
</ul>
 
Required Education and Experience
<ul>
<li>High school diploma or GED</li>
<li>One year of relevant experience</li>
<li>Certified Nursing Assistant active license preferred, but not required</li>
</ul>

Activities Assistant

<h3>Job Description</h3>
Job Description
AVI Foodsystems is looking for an energetic and optimistic team member to fill the role of Concession Stand Attendant at University of Akron Concessions in Akron, OH.
Founded in 1960, AVI Foodsystems has evolved into one of the most respected and trusted food service companies in the nation. Providing comprehensive food services with a focus on the highest quality and freshest ingredients, impeccable service and total value is the reputation we have earned and live up to everyday.
Duties &amp; Responsibilities:
<ul>
<li>Prepare food for service using established procedures, standards and recipes</li>
<li>Set up of food to be served at concession stands</li>
<li>Maintain clean, neat and orderly areas</li>
<li>Complete daily duties/tasks within the scheduled work shift</li>
<li>Follow proper guest service procedures whenever interacting with others by smiling, making eye contact and greeting guests</li>
<li>Maintain a fast pace and ability to multitask when performing duties</li>
</ul>
Requirements:
<ul>
<li>Customer oriented personality</li>
<li>Previous food service experience preferred</li>
<li>Strong work ethic</li>
<li>Excellent communication skills</li>
</ul>
Benefits:
<ul>
<li>A family culture and atmosphere</li>
<li>Competitive compensation</li>
<li>Health, dental, vision, and life insurance for full-time team members</li>
<li>401(k) with generous company match</li>
<li>Paid vacations and holidays</li>
<li>Immense training and growth opportunities</li>
</ul>
We conduct pre-employment drug testing. EOE

Concession Stand Attendant

<h3>Job Description</h3>
Job Description
We are seeking a Front Desk Agent to become a part of our team! You will accommodate patrons, as well as identify areas of improvement to increase efficiency.
Responsibilities:
<ul>
<li>Register and assign rooms to guests</li>
<li>Confirm phone and online reservations</li>
<li>Respond to guest needs, requests, and complaints</li>
<li>Collect payment from departing guests</li>
<li>Keep records of occupied rooms and guests</li>
<li>Communicate pertinent guest information to designated departments</li>
</ul>
​Qualifications:
<ul>
<li>Previous experience in customer service, front desk service, or other related fields</li>
<li>Ability to build rapport with guests</li>
<li>Strong organizational skills</li>
<li>Excellent written and verbal communication skills</li>
</ul>

Front Desk Agent Comfort Inn Hotel

<h3>Job Description</h3>
Job DescriptionDescription:
Front Desk Guest Service – Day, Evenings &amp; Weekends
Purpose To provide excellent guest service in person and over the phone by coordinating guest and stylist schedules, ensuring a cheerful, meaningful visit from beginning to end.
Essential Functions Deliver an exceptional guest experience by:
<ul>
<li>Greeting guests warmly upon arrival and over the phone </li>
<li>Scheduling appointments politely and efficiently </li>
<li>Processing transactions accurately at the point of sale </li>
<li>Promoting additional services, retail products, and gift cards </li>
<li>Acquiring Aveda product knowledge to recommend and sell merchandise confidently </li>
<li>Identifying guests prior to arrival and connecting them promptly with their stylist </li>
<li>Operating SpaBiz efficiently in relation to guest services and sales </li>
<li>Managing service and retail tickets, updating charges in SpaBiz when necessary, and collecting payments </li>
<li>Entering and maintaining accurate guest information in SpaBiz </li>
<li>Referring guest complaints to management through Challenge Forms </li>
<li>Assisting in stocking and maintaining merchandise displays </li>
<li>Keeping all areas clean and presentable </li>
<li>Performing additional duties as assigned</li>
</ul>
Requirements:
Qualifications
<ul>
<li>Previous customer service experience (retail preferred) </li>
<li>Strong multitasking ability </li>
<li>Comfortable with computers/point-of-sale systems </li>
<li>Reliable and available to work evenings and weekends</li>
</ul>

Part time- Day, Evening and Weekend Customer Coordinator

<h3>Job Description</h3>
Job Description
Are you a people-first leader with a passion for parks? Great Parks is seeking a Guest Relations Manager to lead our frontline Guest Relations team in delivering high-quality service to guests across the organization.
This role oversees daily operations of our centralized call center, reservation systems, fee collection, and special event permitting. The ideal candidate is skilled in building efficient processes, managing budgets, and driving revenue while maintaining exceptional service standards. You will guide a team that serves as the first point of contact for guests, ensuring friendly, accurate, and solution-focused support.
We’re looking for someone with experience in call center management, customer service leadership, reservation or CRM platforms, and cross-department collaboration. Strong communication, problem-solving, and team development skills are essential for success.
If you’re excited about leading teams, improving service operations, and helping people connect with great outdoor experiences, we’d love to hear from you!
At Great Parks, our team members work together to preserve and protect natural resources and to provide outdoor recreation and education to enhance the quality of life for present and future generations. Be a part of an inclusive organization that enriches the region by inspiring nature-based experiences, celebrating cultural heritage and building strong and healthy communities through our dedicated staff, volunteers, and friends.
The successful candidate will perform below responsibilities:

<ul>
<li>Manages the daily operation of the Guest Relations Department at Winton Center. May be required to work fill-in shifts for absences and provide assistance during peak activity times.</li>
<li>Leads and engages team members by fostering a positive, supportive work environment. Partners with HR on hiring, termination, and development, provides training and coaching, and empowers staff through clear direction, guidance, and feedback. Encourages collaboration, resolves challenges, and ensures work reflects Great Parks’ values and standards.</li>
<li>Closely monitors staffing needs based on work volume and ensures prompt guest service. </li>
<li>Ensures staff receives regular activity and event updates. Provides access to accurate agency information. Conducts regular reviews of work methods, equipment, and software.</li>
<li>Develops and implements strategy for achieving department goals and objectives. </li>
<li>Accounts for daily cash transactions. Complies with all cash handling policies and enforces cash control procedures including point-of-sale operation, daily deposits, tills, required logs and regular cash audits.</li>
<li>Assists Central Region Director in developing revenue projections and expenditure budgets for Guest Relations. Also provides oversight and management of budgets. </li>
<li>Reviews invoices and controls expenditures. Prepares purchase requisitions and approves where applicable. Adheres to purchasing card procedures and submits expenditures for supervisor approval.</li>
<li>Receives and resolves guest concerns and complaints. Analyzes and promptly resolves problems. Implements corrective actions or provides recommendations as necessary.</li>
<li>Works and communicates effectively with other departments, leadership, peers and subordinates. Attends and participates in meetings. Completes required training.</li>
<li>Maintains and conducts various guest surveys. Develops procedures for addressing and documenting guest comments both positive and negative. Monitor and provides statistics for email inquiries received through Great Parks website. </li>
<li>Works with other departments to maintain, change and monitor reservation information.</li>
<li>Implements strategies to maximize sales of related products and services – upselling and cross-selling.</li>
<li>Manages the invoicing and payment acceptance of education programs and activities. </li>
<li>Coordinates monthly open houses at lodges, banquet rooms, and other reservable venues. Supervises staffing, setup and teardown for bookings at Winton Center Auditorium.</li>
<li>Maintains a system of review of outside event permits, including: fundraising, walkathons and runs, special events, special use permits and CEO permission for rental areas. Assigns cost for outside events using guidance from Guest Experiences leadership. Coordinates with multiple department managers, issues approval and denial recommendations for permits in a timely manner.</li>
<li>Supervises upkeep of the Winton Center mailroom including recycling, package delivery bulk mail and outgoing mail. Maintains mailboxes for field staff, facilities, and Winton Center staff.</li>
<li>Manages the vending, including purchasing and maintenance, of the Winton Center vending machines. </li>
<li>Coordinates ordering, picking up and distribution of books from the Literacy Network for little free libraries for all park locations.</li>
<li>Recommends fee structures/increases for reserved areas and services. Updates pricing and policies in the reservation system.</li>
<li>Distributes a variety of reservation activity reports for field staff at regular intervals.</li>
<li>Performs job duties in accordance with Great Parks’ policies, procedures, and performance expectations. </li>
<li>Maintains confidentiality of confidential and sensitive information. </li>
<li>Works assigned schedule, exhibits regular and punctual attendance and works outside of normal schedule as required.</li>
</ul>
Qualification:
<ul>
<li>An appropriate combination of education, training, course work and experience may qualify an applicant to demonstrate required knowledge, skills, and abilities. An example of an acceptable qualification is: Bachelor’s Degree in Business Administration or related field is required and at least 4 years of experience which evidences a comprehensive knowledge of management principles, customer service practices, and office administration. </li>
</ul>
<ul>
<li>Ability to document identity and employment eligibility within three (3) days of original appointment as a condition of employment in compliance with Immigration Reform and Control Act requirements.</li>
</ul>
License or Certification Requirements:
<ul>
<li>State Motor Vehicle Operator’s License that meets Great Parks’ current carrier guidelines.</li>
</ul>
We offer an excellent benefit package that includes medical, dental and life insurance; paid vacation, 11 holidays and sick time; enrollment in Ohio Public Employees Retirement System and free or discounted use of many Great Parks of Hamilton County recreational activities.
 
Great Parks is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin, ancestry, disability, military status, or any other classification protected under applicable law.

Guest Relations Manager

<h3>Job Description</h3>
Job DescriptionBenefits/Perks&nbsp;
<ul>
<li>Flexible Scheduling</li>
<li>Career Advancement Opportunities&nbsp;</li>
<li>Competitive Compensation</li>
</ul>
Job SummaryWe are looking for a customer-focused Guest Service Supervisor to join our team! As the Guest Service Supervisor, you will greet customers as they arrive, assist them with checking in and out, and handle front desk operations. You will also ensure that the front desk staff you supervise provide guests with exceptional customer service and a positive experience with our hotel. The ideal candidate has previous hospitality experience, a knack for building rapport with guests, and a passion for providing exceptional customer service.&nbsp; Responsibilities:&nbsp;
<ul>
<li>Supervise front desk staff</li>
<li>Respond to guest concerns and resolve them appropriately</li>
<li>Coordinate with other departments within the hotel to ensure guest satisfaction</li>
<li>Anticipate the needs of guests and build rapport</li>
<li>Uphold the highest standards of cleanliness, sanitation, safety, and conduct</li>
<li>Maintain accurate records of registration and payment information&nbsp;</li>
</ul>
Qualifications:&nbsp;
<ul>
<li>High school diploma/GED required&nbsp;</li>
<li>Familiarity with hospitality industry standards</li>
<li>Knowledge of front desk operations and procedures</li>
<li>Proficient in English; knowledge of other languages is a plus</li>
<li>Ability to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations</li>
<li>Ability to demonstrate genuine care for customers and employees</li>
<li>Ability to work in a fast-paced environment</li>
</ul>

Guest Service Supervisor

<h3>Job Description</h3>
Job DescriptionTop Job Located in Medina, OH Salary: $17-$19/hr DOE 🎉 We're Hiring: Front Desk Reception / Administrative Assistant! 🎉 Are you the kind of person who lights up a room just by walking in? Do you love keeping things organized and making people feel welcome? Then we want YOU to be the face of our office! 💼 Position: Front Desk Reception / Administrative Assistant (Must have experience) &amp;#x1F4B0; Pay: $17-$19/hr (based on experience) 🕘 Hours: Monday-Friday, 9 AM-5 PM ✨ What You'll Be Rocking Daily: 
<ul>
<li>Be our front-line superstar-answer phones, greet guests, and keep the good vibes flowing.</li>
<li>Keep our tech and office systems humming smoothly (phones, internet, MS Office 365-you name it).</li>
<li>Make sure our space is clean, stocked, and safe.</li>
<li>Open and close the office, and help out with errands when needed.</li>
<li>Handle admin tasks like scanning, shredding, filing, and even pitch in on fun marketing projects.</li>
<li>Help clients with forms, signatures, and stay sharp on HIPAA and CMS compliance.</li>
<li>Keep lists updated and tackle customer service with a smile.</li>
</ul>
 🧠 What We are looking for: 
<ul>
<li>Experience as an Administrative Assistant </li>
<li>Office management and marketing know-how</li>
<li>A customer-first mindset and killer organization</li>
<li>CRM and MS Office wizardry</li>
<li>Top-notch communication and people skills</li>
<li>High School diploma required; BS in Marketing, Business, or related field = bonus points!</li>
<li>Friendly, proactive, and results-driven attitude</li>
<li>Valid Ohio Driver's License and Auto Insurance</li>
</ul>
 💪 Physical Stuff: 
<ul>
<li>Mostly sitting, sometimes standing</li>
<li>Able to lift up to 30 lbs</li>
<li>Lots of computer and phone time</li>
<li>Envelope stuffing and postage fun</li>
<li>Light office tidying</li>
</ul>
 🚀 Ready to Join the Fun? 
<ul>
<li>✅ Click APPLY NOW</li>
<li>📞 Call us at (330) 237-2100</li>
<li>📧 Email: <a href="mailto:Medinawadsworthoh@expresspros.com" target="_blank">Medinawadsworthoh@expresspros.com</a></li>
<li>🚶️‍♂️ Walk-ins welcome!</li>
</ul>
 📍 Visit us at: 1154 Hinkle Dr., Suite H, Wadsworth, OH 44281 #3314OS Let's make work awesome-one smile at a time 😄 Express Office: Medina-Wadsworth 1154 Hinkle Drive Suite H Wadsworth, OH 44281

Front Desk Reception (Must have experience)

<h3>Job Description</h3>
Job DescriptionAt Nothing Bundt Cakes, we refer to our guest services representatives as Joy Creators! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You’ll get to play party planner by helping guests order the right cake for their celebrations and making sure their orders go off without a hitch. You’ll make everyone feel welcomed, and you’ll create an environment of generosity, happiness, and joy in your community.&nbsp; But it gets even better: 
<ul>
<li>We close early so you can enjoy your evenings.</li>
<li>We offer flexible work schedules.</li>
<li>We’re keeping it casual. T-shirts and sneakers are where it’s at!</li>
<li>Cake discounts. Yummm!</li>
<li>You don’t have to be 18 to work here, so students can join us.</li>
<li>This job is fun. It’s literally a piece of cake!</li>
<li>This is a great place to make new friends!</li>
<li>You’ll get trained. Not only on crafting cake, but on growing your career.</li>
<li>We love to celebrate and bring joy to the community. Apply now. Joy is the job.</li>
</ul>

Guest Service Representative

<h3>Job Description</h3>
Job Description
We’re looking for an enthusiastic hotel front desk leader with 2 years of prior experience to ensure every guest at our hotel has an exceptional stay with us. You will lead operations at the front desk, act as the first point of contact for guests, and cultivate staff members who will go above and beyond our high customer satisfaction standards. Great job with advancement opportunities. Applicants should be strong leaders who love working&nbsp;with people and want to develop.
 
Full-time with benefits and a flexible schedule available.
 
If this sounds like you, apply today. Come join our Team!
 
Compensation: $16-18/hr
Compensation:
$16 - $18 hourly
Responsibilities:
<ul>
<li>You will lead operations at the front desk, act as the first point of contact for guests, and cultivate staff members who will go above and beyond our high customer satisfaction standards</li>
<li>Hold responsibility for the front desk budget and order any necessary office supplies with oversight of upper leadership</li>
<li>Engage with hotel guests in person and over the phone, help with any questions they may have, and resolve complaints</li>
<li>Direct front desk operations and ensure customer service meets our high standards for guest satisfaction</li>
<li>Generate occupancy reports and compile financial information for the general manager</li>
<li>Order items for the Market</li>
<li>Supervise current front desk staff and hire and train new staff to make sure they’re providing excellent customer service and implementing hotel policies</li>
</ul>
Qualifications:
<ul>
<li>Applicants should be strong leaders who love working with people</li>
<li>Must possess a high school diploma or equivalent certification (GED)</li>
<li>2 or more years of experience as a front desk supervisor or related office management position in the hospitality industry</li>
<li>Possess excellent management skills, communication skills, and multitasking skills</li>
<li>Applicants must have flexible availability (Nights and weekend availability)</li>
<li>PEP experience is a plus (Hilton Computer Systems)</li>
</ul>
About Company 
Founded in 2005, Rolling Hills Hospitality operates 19 hotel properties with a central focus on exceeding the expectations of its guests. Rolling Hills Hospitality has positioned itself as one of the premier hotel development and management firms in the region by embodying high operational standards while achieving simplicity that can be applied to any business model. Through our management agreements, we are responsible for hiring, training, and leading over 300 employees throughout the Ohio Valley.
Rolling Hills Hospitality currently maintains upstanding relationships with the nation’s top hotel companies, including Marriott, Hilton, IHG, and Hyatt. Built on the principle of “if we take care of our employees, then our employees will take care of our guests,” our goal is to create a fun working environment for our employees so that we are positioned for growth and excitement for years to come.

845 Travel & Tourism Jobs