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<h3>Job Description</h3>
Job Description
Job Summary: We are looking for a Guest Service Representative/Front Desk Clerk who will enthusiastically greet and welcome guests to the hotel. The representative will complete check-in and/or check-out of guests' stays per Marriott standards. The hotel front desk clerk will accommodate special requests and ensure that all guests have a great experience while staying at our hotel.&nbsp; &nbsp;
<ul>
<li>AM Agent: 7am-3pm Mon-Sun. Weekends are required.&nbsp; Occasional 3pm-11pm</li>
</ul>
Benefits for the Guest Service Representative/Hotel Front Desk Clerk:
<ul>
<li>Competitive Pay</li>
<li>Paid Time Off</li>
<li>Employee Rate Discounts for Hotel Stays</li>
<li>Team Work Environment</li>
<li>Opportunities for Growth</li>
</ul>
Responsibilities&nbsp;&nbsp;
<ul>
<li>Greet customers promptly with a friendly and sincere welcome. Use a clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such as hotel amenities and local attractions</li>
<li>Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. Accept and record vouchers and other forms of payment. Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer</li>
<li>Complete registration process by inputting and retrieving information from the computer system, confirming information including number of guests and room rate. Promote all marketing programs. Make appropriate selection of rooms based on guest needs. Code electronic keys. Non-verbally confirm the room number and rate. Provide welcome folders containing room keys, certificates, coupons and area’s attractions</li>
<li>Promptly answer the telephone using a clear speaking voice. Answer telephone with the hotel’s scripted greeting. Input messages into the computer and retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested. Ensure all guest correspondences are kept confidential</li>
<li>Close guest accounts at time of check out and inquire guest of satisfaction. In the event of dissatisfaction, contact management immediately</li>
<li>Resolve issues such as location changes, providing additional room amenities and credit issues</li>
<li>Record guest comments or complaints by listening and offering assistance in order to resolve any problems such as price conflicts, insufficient heating/cooling, etc.</li>
<li>Performs miscellaneous job-related duties as assigned</li>
</ul>
Requirements and Qualifications
<ul>
<li>Regular attendance is essential</li>
<li>May be required to work varying schedules and holidays</li>
<li>Required to fully comply with the hotel’s rules and regulations</li>
<li>Any combination of education and experience equivalent to graduation from high school or any other combination of education, training, or experience that provides the required knowledge skills and abilities</li>
<li>Requires continual standing and movement throughout front office area</li>
<li>Periods of standing exceeding 50% of work shift are required</li>
<li>Maintain a well-groomed and professional appearance</li>
</ul>
About Us: American Hospitality Management, Inc. (AHM) is a nationwide, award-winning, hospitality management group servicing limited and full service hotels, extended stay, and resort properties. The team culture throughout AHM Corporate and each property is unlike any other. We are one big team who provide a creative and collaborative environment for one another, supports each other, and assists each other whenever we are able.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Hotel Front Desk Associate - Full Time

<h3>Job Description</h3>
Job DescriptionCompany Description 
America's Best is part of National Vision, one of the largest optical retailers in the United States. The America’s Best brand continues to grow, with 1000 stores and counting. Each location combines both parts of the optical equation – eyewear and eye care – into one excellent experience at a single low price.
For more details about America's Best, visitAmericasBest.com.
At National Vision, we believe everyone deserves to see their best to live their best. We help people by making quality eye care and eyewear more affordable and accessible.
As the face of our stores, Receptionists are responsible for greeting and welcoming customers in a friendly manner as soon as they arrive at the store. They keep organized patient records and help patient schedules flow smoothly. They’re the glue to our operations, helping everyone to stay on track.&nbsp;The role provides prompt, courteous service to customers either on the phone or in person.
How would you like Sundays off? Yes, every Sunday we’re closed!
Job Description 
What would you do? – The Specifics
<ul>
<li>Ensures high quality customer service while following all safety protocols.</li>
<li>Ensures a smooth flow of customers through the store.</li>
<li>Answers, screens, and forwards incoming phone calls in accordance with National Vision&nbsp;protocol.</li>
<li>Processes and understands managed care plans while obtaining document information from the insurance company as needed.</li>
<li>Provides customers basic and accurate information.</li>
<li>Schedules and confirms appointments, follow-up visits and classes.</li>
<li>Files all patient records daily and pulls patient files for the next day's appointments.</li>
<li>Checks order status and notifies customers when orders are in or of any delays.</li>
<li>Keeps reception area tidy and presentable with all necessary materials.</li>
<li>Receives, sorts, distributes daily mail/deliveries and maintains inventory of office supplies.</li>
<li>Participates in regularly scheduled mandatory communication meetings.&nbsp;</li>
</ul>
Qualifications 
&nbsp;Are you the right fit? – The Suitable Talent
<ul>
<li>Experience as a Receptionist, Front Office Representative or similar role preferred but not required.</li>
<li>0-2 years related experience or training preferred.</li>
<li>Experience handling multiple phone lines preferred.</li>
<li>Strong customer service skills required</li>
<li>Strong organizational skills required</li>
</ul>
Education:&nbsp; High School Diploma or equivalent.
 Additional Information 
Taking care of our people
We understand the importance of financial health and security, and because of that, we provide competitive compensation to all Associates – including bonus potential for every position in the store! We also offer a comprehensive benefits package including health and dental insurance, 401k retirement savings with company match, flex spending account, paid personal time off, paid company holidays, parental leave, employee eyewear discount and much, much more. At National Vision, we strive to deliver opportunities for professional growth and long-term career fulfillment. We provide training programs, access to educational courses and pride ourselves on the ever-increasing amount of promotions from within.
Please see our website&nbsp;<a href="http://www.nationalvision.com&nbsp;to" target="_blank">www.nationalvision.com&nbsp;to</a> learn more.
We are an equal opportunity employer.&nbsp; We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, and other legally protected characteristics.

Front Desk Receptionist

<h3>Job Description</h3>
Job Description
The 70-room Fairfield Inn and Suites seeks a cheerful &amp; energetic Front Desk Agent to join our team!
Attendance and reporting to work on time are an absolute must. You are required to be on time and report to work whenever scheduled.&nbsp;&nbsp;
<ul>
<li>
The most important responsibility for this job is reporting to work on time and whenever scheduled.
</li>
<li>
The second most important responsibility for this job is reporting to work on time and whenever scheduled.
</li>
</ul>
The hotel will benefit from an energetic, friendly, and professional individual. The Front Desk Associate is responsible for greeting, registering, checking in/out guests, and handling all phases of the guest's stay while providing excellent customer service. Strong time management and organizational skills will maintain efficiency in a fast-paced environment. Clear communication and an upbeat personality are essential traits for this position, particularly when responding to guests and interacting with team members in various departments.&nbsp;
Requirements:
<ul>
<li>
Excellent communication, guest service &amp; time management skills
</li>
<li>
Ability to manage duties of running a front desk while ensuring&nbsp;a high level of customer service
</li>
<li>
Ability to multi-task and work effectively in a fast-paced environment
</li>
<li>
Attention to detail &amp; excellent organizational skills
</li>
<li>
Experience in Guest Services, with&nbsp;knowledge of the surrounding area
</li>
<li>
A team player and self-starter with working knowledge of the hotel industry
</li>
<li>
Exceptional interpersonal skills, taking&nbsp;all necessary steps to ensure a positive and pleasurable experience for all guests
</li>
<li>
Must be able to work weekends, weekdays, and holidays&nbsp;
</li>
</ul>

Front Desk Agent - Fairfield Inn and Suites Jeffersonville ( New Owners)

<h3>Job Description</h3>
Job Description
<ul>
<li>Must have 2 years Hotel Front Office Experience, with a minimum of 1 year at the Supervisory level preferred.</li>
<li>Directly supervise all front office personnel and ensure proper completion of all front office duties.&nbsp; Work close with Sales Department, ensuring all sales related booking information&nbsp;flows easily and transparently to the front desk. Ensure to constantly seek out ways to increase room revenue and occupancy.</li>
<li>Direct and oversee all activities, ordering and scheduling of the front desk and breakfast area.</li>
<li>Ensure the hotel meets /exceeds Guest Satisfaction Scores.</li>
<li>Must have flexibility as hours will be subject to the needs of the hotel schedule to include working breakfast shifts if needed, night audit shifts if needed and double coverage at nights when needed. Filling in for last minute scheduling issues will be a must.</li>
<li>Must exhibit great leadership skills.</li>
<li>Must have great customer service skills and be able to handle any guest's complaints effectively.</li>
<li>Must demonstrate a high level of integrity, take ownership of personal and team actions, communicate effectively, promote collaboration, nurture a positive, professional work environment, and adhere to Standard Operating Procedures.</li>
<li>Specific responsibilities outlined on separate Job Description to be discussed during interview.</li>
</ul>
Company DescriptionAK Stars Hospitality is DBA The Holiday Inn Express &amp; Suites Akron Regional Airport. We are located right off the highway, just minutes away from the Akron/Canton Airport, The Football Hall of Fame, many neighboring hotels and local businesses. We have recently remodeled our 91-room property and have a great team atmosphere and await someone with great positivity and customer service skills to join our team. 
<h3>Company Description</h3>
AK Stars Hospitality is DBA The Holiday Inn Express &amp; Suites Akron Regional Airport. We are located right off the highway, just minutes away from the Akron/Canton Airport, The Football Hall of Fame, many neighboring hotels and local businesses. We have recently remodeled our 91-room property and have a great team atmosphere and await someone with great positivity and customer service skills to join our team.

Hotel Front Desk Manager

<h3>Job Description</h3>
Job DescriptionKana Hotel Group's&nbsp;mission is to be one of the most admired and service quality driven hotel companies in the industry. We will accomplish our goal by creating an atmosphere of friendly employee behavior and delivering the highest quality service and value to our guests.&nbsp;From our Team Members to our General Managers and Regional Support team, we seek people who have a passion for the hospitality business and want to grow with us. Most of our existing leadership team members have been promoted from within the company.&nbsp;As a member of our team, you will be expected to contribute your talents and energies to improve the environment and quality of the company, as well as the company’s services. In return you will be given opportunities to grow and advance in your career.&nbsp;Kana Hotel Group is proud to offer the following benefits:&nbsp;
<ul>
<li>Medical&nbsp;</li>
<li>Vision&nbsp;</li>
<li>Dental</li>
<li>401K&nbsp;</li>
<li>Immediate Pay- earned wage access!</li>
<li>Vacation time</li>
<li>Sick time</li>
<li>Holiday pay&nbsp;</li>
<li>Bonus opportunities</li>
<li>Brand-specific employee discounts</li>
<li>Long term/short term disability</li>
<li>Life insurance</li>
</ul>
&nbsp;Primary Responsibilities&nbsp;• Review all guaranteed arrivals and verify that all credit cards are valid by running numbers that they&nbsp; are not already in house&nbsp;• Ensure that rooms (day use) are listed in the computer as dirty in order for housekeeping to clean• Explain and provide any promotional items to each guest checking in&nbsp;&nbsp;• Explain various hotel amenities such as free breakfast, spa, fitness center, voice mail, etc. to guests&nbsp;• Documents any new commercial customer checking in so that a new account can possibly be&nbsp; opened&nbsp;• Inquires why rooms are blocked and asks maintenance to fix problem to unblock• Ensures rollaway beds and cribs are where they are shown on computer&nbsp;&nbsp;• Responds promptly to any guest inquiries or complaints&nbsp;&nbsp;• Offer alternate solution if guest demand cannot be met&nbsp;• Covers other areas of hotel as needed&nbsp;• Document any guest accidents by completing the accident report form&nbsp;• Complete the maintenance log whenever a complaint is reported&nbsp;• Maintain all areas of the front desk; clean and organized&nbsp;• Take the initiative to greet guests in a friendly and warm manner&nbsp;• Other duties as assigned&nbsp;&nbsp;Education/Experience• High School diploma/GED required&nbsp;• Previous experience in hospitality preferred&nbsp;• Customer service experience required&nbsp;• Experience handling cash, credit card procedures, and use math concepts&nbsp;• Attention to detail and organized&nbsp;• Knowledge of the hotel layout, all amenities offered, and all procedures &amp; organization.• Knowledge of local geographic area knowledge, area businesses &amp; services, major&nbsp; highway/street information, and community events &amp; attractions.&nbsp;Our company provides equal employment opportunities to all employees and applicants for &nbsp;employment and prohibits discrimination and harassment of any type without regard to race, color,&nbsp; religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This&nbsp; policy applies to all terms and conditions of employment, including recruiting, hiring, placement, &nbsp;promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Night Auditor

<h3>Job Description</h3>
Job DescriptionJob Summary: We are&nbsp;looking to add an upbeat&nbsp;Front Desk Agent&nbsp;to their team to manage all aspects of hotel guest’s accommodation. You will welcome new guests and issue room keys, manage reservations and provide information about rooms, rates, and amenities.&nbsp;Benefits
<ul>
<li>Medical and Dental&nbsp;Insurance</li>
<li>PTO</li>
<li>Competitive Pay</li>
<li>401(k) Retirement Savings Plan</li>
<li>Life Insurance</li>
<li>Disability Insurance</li>
<li>Hotel Room Discounts</li>
<li>Ongoing Training and Career Development</li>
</ul>
Responsibilities
<ul>
<li>Perform all check-in and check-out tasks</li>
<li>Manage online and phone reservations</li>
<li>Inform customers about payment methods and verify their credit card data</li>
<li>Register guests collecting necessary information (like contact details and exact dates of their stay)</li>
<li>Welcome guests upon their arrival and assign rooms</li>
<li>Provide information about our hotel, available rooms, rates, and amenities</li>
<li>Respond to clients’ complaints in a timely and professional manner</li>
<li>Liaise with our housekeeping staff to ensure all rooms are clean, tidy, and fully-furnished to accommodate guests’ needs</li>
<li>Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests</li>
<li>Upsell additional facilities and services, when appropriate</li>
<li>Maintain updated records of bookings and payments</li>
</ul>
Qualifications
<ul>
<li>Prior experience as a Hotel Front Desk Agent, Receptionist, or similar role</li>
<li>Experience with hotel reservations software, like OnQ or Opera</li>
<li>Customer service experience</li>
<li>Excellent communication and organizational skills</li>
</ul>
About Us:&nbsp;At Regency Hotel Management, hospitality is who we are—and what we do best.&nbsp;Since 1965, we've been leaders in driving maximum profit while creating asset value for clients. Our team of hotel management experts provides thoughtful, hands-on guidance inspired by years of professional experience. Our teams across our multiple locations are always growing, and we're looking for motivated individuals to join us!&nbsp;We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Front Desk Agent

<h3>Job Description</h3>
Job Description
Exciting opportunity to join our team as the Front Desk Supervisor. We have an great opportunity to join our hotel as a&nbsp;Front Desk Supervisor.&nbsp;
 
The Front Office Supervisor assists the Front Office Manager in directing the operations of the Front Desk staff to properly ensure the prompt, efficient and courteous service to guests, that all guests' needs are met during their stay and to deliver the highest levels of guest satisfaction.
 
Responsibilities:
Essential Job Tasks:
<ul>
<li>Assists in the operations of the Front Desk by supervising all Guest Service associates.</li>
<li>Ensures guest satisfaction by responding to guest request in a friendly, service oriented manner, resolving guest complaints, and greeting in-house guests.</li>
<li>Fills in at the Front Desk during busy periods or when staffing needs dictate.</li>
<li>Performs other duties as assigned by management.</li>
</ul>
 
OTHER TASKS
<ul>
<li>Must be able to convey information and ideas clearly</li>
<li>Must be able to evaluate and select among alternative courses of action quickly and accurately</li>
<li>Must work well in stressful, high pressure situations</li>
<li>Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary</li>
<li>Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guests</li>
</ul>
 
Working Conditions
<ul>
<li>Ability to work irregular shifts, weekends, holidays and overtime as activity levels demand.</li>
</ul>
Qualifications:
<ul>
<li>Prior hotel front desk experience required.</li>
<li>Marriott experience preferred.</li>
</ul>
About Company 
Experience a comfortable and relaxing stay near Lake Erie and Downtown Cleveland at the Courtyard Cleveland Westlake. Enjoy spacious accommodations loaded with deluxe amenities like complimentary WiFi, a mini-fridge, and pillow-top bedding. Ideally located in Westlake near several of the area’s most popular attractions, including Crocker Park Shopping, Progressive Field, Rocket Mortgage FieldHouse, and the Cleveland Metroparks Zoo, plus the shores of Lake Erie are within walking distance. Built for efficiency, we are the ideal hotel for business travelers and are located near Hyland Software, TravelCenters of America, Avient Corporation, the Cleveland Clinic, and Ford Motor Company

Front Desk Supervisor

<h3>Job Description</h3>
Job DescriptionCompany Description 
&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; VILLAGE GREEN
Founded in 1919,&nbsp;Village Green&nbsp;is a diverse, people-first organization that has contributed to its multi-year Great Places to Work, Top Workplaces, and Best Workplaces in Multifamily designations, to name a few.&nbsp; &nbsp;We believe the accomplishments of any company are those of its people.&nbsp; As a result, all our associates receive the tools, training, resources, and opportunity to excel and become leaders in the industry.&nbsp; A career with Village Green is a vital&nbsp;investment in your future.&nbsp;&nbsp;
Our&nbsp;100-year history&nbsp;makes us one of the oldest and most experienced management companies, and we have room to grow within the rising apartment industry.&nbsp;
Pay: $16.86 - $18.54 hourly plus bonus
Schedule: Mid Day/Overnight Shift&nbsp;&nbsp;
Job Description 
A Concierge ​is committed to resident satisfaction in the apartment community. This position will assist in the daily workflow to ensure that all events, service requests&nbsp;​are handled quickly and professionally.&nbsp;The position operates on a 24/7 basis in some locations, and specifically evening shifts in other locations.&nbsp; (The shifts are customized&nbsp;as required by each site.)&nbsp; Basic responsibilities will fill the role of hospitality ambassador at the site, as the concierge is the first point of contact for residents, visitors, prospects and vendors.&nbsp;&nbsp;​The ideal&nbsp;candidate for the position will be enthusiastic, outgoing with an excellent customer service mindset.&nbsp;&nbsp;This position is to satisfy resident’s requests, questions and needs, serve as a liaison to the Management office, assist in renting apartments (to include information, tours, taking calls) when the leasing office is closed or needs dictate.&nbsp;
Qualifications 
ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES
<ul>
<li>&nbsp;Welcomes residents and guests in a courteous and friendly manner as they enter the building</li>
<li>Communicates to the residents regularly via resident newsletters and social media</li>
<li>&nbsp;Become familiar and provide recommendations to residents on community attractions and local amenities when requested.</li>
<li>Participates in event marketing</li>
<li>Provides brochures, floor plans and other collateral to clients</li>
<li>Completes guest cards, provides mini-tours and acts on leasing behalf during off-hours</li>
<li>Retrieves packages for residents</li>
<li>Provides refreshments to residents and guests</li>
<li>Maintains Concierge Binder</li>
<li>&nbsp;Keeps front lobby stocked with magazines, collateral, maps, transportation schedules, menus, etc as&nbsp;described in the binder layout</li>
<li>Maintains a clean and orderly front desk, lobby area, and storage closets were applicable</li>
<li>&nbsp;Prepares incident reports and correlating documentation</li>
<li>&nbsp;Adheres to established policies related to fair housing</li>
<li>Communicates with co-workers, management, residents, vendors, and all outside contacts in a courteous&nbsp; and professional manner</li>
<li>Maintains confidentiality of co-workers, management, owners, past and current residents, vendors, and all outside contacts</li>
</ul>
REQUIREMENTS
<ul>
<li>Must have minimum High School Diploma/GED, social media skills, customer service, and writing skills</li>
<li>Must have the availability to work a flexible schedule any day of the week</li>
<li>Strong organizational and time management skills</li>
<li>Ability to communicate effectively both verbally and written</li>
<li>Ability to resolve minor problems while maintaining a friendly and professional manner</li>
<li>Must be team-oriented</li>
</ul>
 Additional Information 
We are an equal opportunity employer with a commitment to diversity.&nbsp; All individuals, regardless of personal characteristics, are encouraged to apply. Our locations are drug-free and pre-employment drug tests and physicals are required. Background checks are also required before employment begins.&nbsp;
We offer an outstanding benefits package including... - 401K, with a match!!!! - Medical - Dental - Vision - Bonus program

Concierge

<h3>Job Description</h3>
Job Description
Life Enrichment Assistant
Independence Village of Aurora
Part Time: 20 hours
$15/hour
Position Summary: The Life Enrichment Assistant assists in planning and performing life enrichment activities that are beneficial and complimentary to the social welfare and interests of the residents of a senior life connections community.
 Required Experience for Life Enrichment Assistant:
<ul>
<li>Minimum one to three years related experience and/or training preferred.</li>
<li>Must be able to work a flexible schedule, which may include evenings, weekends, and holiday hours.</li>
<li>Compassionate towards the senior population.</li>
<li>Ability to work independently and in collaboration of team.</li>
<li>Proficient in general computer skills.</li>
</ul>
Primary Responsibilities for Life Enrichment Assistant:
<ul>
<li>Actively support our 1440 culture and pillars.</li>
<li>Assist the Life Enrichment Director with the overall direction, planning, communication, and execution of activities and life skills in the Life Enrichment department.</li>
<li>Supports the Life Enrichment Director and Life Enrichment Lead with administrative tasks as needed.</li>
<li>Complete all tasks and functions while maintaining a high level of resident safety.</li>
<li>Support in proper setup, clean up, and upkeep of activity areas and community spaces.</li>
<li>Support transportation by attending outings, coordinating relevant administrative tasks, and upholding safety practices.</li>
<li>Adhere to and uphold all standards in the Employee Handbook.</li>
</ul>
General Working Conditions: This position entails standing for long periods of time. While performing the duties of this job, the employee is required to communicate effectively with others, sit, stand, walk and use hands to handle keyboard, telephone, paper, files, and other equipment and objects. The employee is occasionally required to reach with hands and arms. This position requires the ability to review detailed documents and read computer screens. The employee will occasionally lift and/or move up to 25 pounds. The work environment requires appropriate interaction with others. The noise level in the work environment is moderate. Occasional travel to different locations may be required.
 We have comprehensive benefit packages that include health, dental, vision, 401(k), income protection, and extraordinary work-life benefits.
 This classification description is intended to indicate the general kinds of tasks and levels of work difficulty that are required of positions given this title and should not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of any supervisor to assign, direct and control the work of the employees under her/his supervision. The use of a particular expression or illustration describing duties shall not exclude other duties not mentioned that are of a similar kind or level of difficulty.
Equal Opportunity Employer
Click on glassdoor to see our employee testimonials
#IV1

Life Enrichment / Activity Assistant

<h3>Job Description</h3>
Job Description
Summary:&nbsp;The Lifestyle Assistant is responsible for implementation of all programs and ensuring that it is therapeutic to the residents and maximizes their quality of life. Maplewood Senior Living offers a full range of social, physical, cognitive, emotional, spiritual and purposeful programs to meet overall wellbeing of our residents.&nbsp;
Essential Functions: 
<ul>
<li>Provide outstanding customer service to all residents, family members, responsible persons, and visitors of residents in the community</li>
<li>Demonstrate requisite knowledge, skills and abilities consistent with the duties &amp; responsibilities of this position.&nbsp;</li>
<li>Personable, reliable and a great communicator and team player.</li>
<li>Able to relate professionally and positively to residents, incoming visitors and associates at all levels.</li>
<li>Provide ongoing communication to the Lifestyle Director regarding staffing issues or concerns</li>
<li>Other responsibilities as assigned by supervisor (Lifestyle Director).</li>
<li>Attend Monthly All Associate meetings</li>
<li>Other duties as assigned</li>
</ul>
Therapeutic Recreation Program:
<ul>
<li>Select, schedule and lead activities appropriate for all levels and abilities</li>
<li>Assist with implementation of special events for the community, at least one family event per quarter</li>
<li>Assist with completion of Staying Connected Form/Personal History Form for all residents&nbsp;</li>
<li>Assist with coordinating WISH Program/Parallel activities with Resident Service Care team.</li>
<li>Assist Lifestyle Program Director &amp; Coordinator to maintain appropriate program supplies for recreation programs</li>
<li>Posts the current monthly, weekly and daily schedule of activities in designated public areas</li>
<li>Provide an afternoon social or Happy hour daily</li>
<li>Assist the Lifestyle Director to hold a monthly Activity Committee Meeting to provide residents opportunity to give input into the monthly calendar of events.</li>
<li>Assist with conducting the Annual Maplewood theme</li>
</ul>
Compliance/ Safety/Vehicle:
<ul>
<li>Follows all emergency procedures</li>
<li>Understands and implements all safety practices and procedures.</li>
</ul>
Communication:
<ul>
<li>Possess a sincere passion for working with our senior population</li>
<li>Creative, energetic, enthusiastic, patient, flexible, encouraging, and team-oriented.</li>
<li>Displays patience, tact, enthusiasm and a cheerful disposition</li>
<li>Create a positive atmosphere with an engaging variety of activities</li>
<li>Promote Maplewood in a positive manner and effectively communicate the organizations values to residents, visitors, co-workers and the community</li>
</ul>
Education/Experience/Licensure/Certification:
<ul>
<li>An associate degree from an accredited college or university or satisfactory completion of two years of college, with major work in recreation, occupational therapy, gerontology or a related field, or two years of full-time experience in the recreation field with an adult population</li>
<li>Must possess a passion for working with the senior population and improving their quality of&nbsp; life</li>
<li>Excellent communication, organization and time management skill</li>
<li>Basic typing skills and computer knowledge; familiarity with MS Word, Excel, Publisher and creative software</li>
<li>Driver requirements: Valid driver’s license with good driving record. May be required to take a driving test</li>
</ul>
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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