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<h3>Job Description</h3>
Job DescriptionBenefits/Perks
<ul>
<li>Flexible Scheduling</li>
<li>Career Advancement Opportunities&nbsp;</li>
<li>Competitive Compensation</li>
</ul>
Job Summary We are seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The Front Desk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Your goal is to provide guests with an exceptional customer service experience. &nbsp; Responsibilities
<ul>
<li>Monitor the maintain knowledge of hotel operations and activities</li>
<li>Take reservations and answer questions via phone, email, and in-person</li>
<li>Build rapport with guests and identify their needs through friendly conversation and open-ended questions</li>
<li>Describe the features and amenities of guest rooms</li>
<li>Ensure compliance with health and quality standards</li>
</ul>
Qualifications&nbsp;
<ul>
<li>Friendly and outgoing personality</li>
<li>Familiarity with hospitality industry standards</li>
<li>Proficient in English; knowledge of other languages is a plus</li>
<li>Computer literacy</li>
<li>Able to resolve issues with a customer-focused orientation</li>
<li>Able to lift 30 pounds</li>
</ul>

Front Desk Agent

<h3>Job Description</h3>
Job DescriptionJoin our Award Winning Team = Front Desk Receptionist
Are you passionate about ensuring a clean welcoming environment for guests? Do you take pride in attention to detail and enjoy being a part of a dedicated team? If so, we invite you to become a valued member of our Front Desk Team at The Wallhouse Hotel in Walnut Creek, Ohio
About the Hotel: The Wallhouse Hotel located in Walnut Creek, Ohio is an award-winning hotel, located in Amish Country with easy access to the great east central Ohio outdoors. We are committed to providing exceptional guest experiences. We believe that the friendliness of the staff plays a role in achieving this goal. Our Team is at the heart of our commitment to excellence, ensuring that guests feel at home when they stay with us.
Location: 2870 Cove Lane Walnut Creek, Ohio
Essential Job Functions:
1. ** Check-in and Check-out**: Front desk agents are responsible for welcoming guests upon arrival verifying their reservations and assisting with the check-in process. They provide information about the hotel's amenities, and policies, and answer any questions guests may have. During check-out, they settle bills, provide invoices, and ensure a smooth departure.
2. **Room Assignments**: They assign rooms to guests based on their preferences, room availability and special requests. This involves managing room keys and ensuring that rooms are properly prepared for incoming guests.
3. **Guest Service**: Front Desk agents provide a range of services to guests, which includes information about local attractions and services.
4. **Handling Guest Concerns**: If guests have issues or complaints, the front desk is often the first point of contact. Agents are responsible for addressing these concerns professionally and finding appropriate solutions to ensure guest satisfaction.
5. **Payment and Billing**: They handle payments, process credit card transactions and provide guests with accurate bills. This requires attention to detail and accuracy.
6. **Safety and Security**: Front Desk agents are often responsible for monitoring security cameras and ensuring the safety of guests and their belongings. They may also be trained in emergency procedures
7. **Phone and Reservations**: They answer phone calls, take reservations, and manage room availability through the hotel's booking system.
8. **Administrative Tasks**: Front Desk Agents may also perform various administrative tasks, such as record keeping, managing guest profiles, and keeping track of room inventory.
9. **Communication**: Effective communication is key in this role, as front desk agents must interact with guests, hotel staff, and management, ensuring that information flows smoothly and accurately.
10. **Hospitality**: They play a crucial role in creating a welcoming and hospitable atmosphere for guests, making them feel valued and appreciated during their stay.
Overall, the responsibilities of a front desk agent are essential in providing a positive guest experience and maintaining the smooth operation of a hotel or lodging establishment. Their role requires a combination of customer skills, organizational abilities, and attention to detail.
** Must be available to work weekends and evenings.
Job Type: Part-Time
Benefits: Holiday Pay, Paid Time Off, Holiday Pay, Allstate benefits including dental, vision, and life insurance.
 
Work Location: In person

Front Desk Receptionist

<h3>Job Description</h3>
Job DescriptionBenefits/Perks&nbsp;
<ul>
<li>Flexible Scheduling</li>
<li>Career Advancement Opportunities&nbsp;</li>
<li>Competitive Compensation</li>
</ul>
Job SummaryWe are looking for a customer-focused Guest Service Supervisor to join our team! As the Guest Service Supervisor, you will greet customers as they arrive, assist them with checking in and out, and handle front desk operations. You will also ensure that the front desk staff you supervise provide guests with exceptional customer service and a positive experience with our hotel. The ideal candidate has previous hospitality experience, a knack for building rapport with guests, and a passion for providing exceptional customer service.&nbsp; Responsibilities:&nbsp;
<ul>
<li>Supervise front desk staff</li>
<li>Respond to guest concerns and resolve them appropriately</li>
<li>Coordinate with other departments within the hotel to ensure guest satisfaction</li>
<li>Anticipate the needs of guests and build rapport</li>
<li>Uphold the highest standards of cleanliness, sanitation, safety, and conduct</li>
<li>Maintain accurate records of registration and payment information&nbsp;</li>
</ul>
Qualifications:&nbsp;
<ul>
<li>High school diploma/GED required&nbsp;</li>
<li>Familiarity with hospitality industry standards</li>
<li>Knowledge of front desk operations and procedures</li>
<li>Proficient in English; knowledge of other languages is a plus</li>
<li>Ability to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations</li>
<li>Ability to demonstrate genuine care for customers and employees</li>
<li>Ability to work in a fast-paced environment</li>
</ul>

Guest Service Supervisor

<h3>Job Description</h3>
Job Description
The ideal candidate is likely to have worked in a customer service environment, be punctual and reliable, be able to demonstrate initiative and be someone who has a reputation for delivering great service and being a pleasure to work with.
Job Types: Full-time, Part-time
Salary: $11.00 - $13.00 per hour
Expected hours: 24 – 40 per week

Days Inn Wooster-Front Desk Receptionist,Night Auditor

<h3>Job Description</h3>
Job Description
Life Enrichment Activities Assistant
Part Time | Evenings (4pm - 8pm)
*** $11.50/hr to $13.30/hr Based on Experience ***
Department: Health Care Center
We seek caring team members willing and able to commit to Our Values: Compassion, Attitude of Excellence, Respect, Integrity, Nurturing and Giving. 
The Life Enrichment Activities Assistant supports our mission and values by planning, organizing, and directing activity programs under the guidance and supervision of the Life Enrichment Coordinator. Provides recreational programs to increase muscular coordination, promote positive mental stimulation and socialization.
The Life Enrichment Activities Assistant's primary responsibilities include: 
<ul>
<li>Implement planned activities as outlined on calendar of events.</li>
<li>Transport residents to and from planned activities in and outside the facility.</li>
<li>Provide one on one activities with residents unable to attend group activities, when time allows.</li>
<li>Maintain documentation of resident's participation in activities.</li>
<li>Organize activity in event of a cancelled event.</li>
<li>Refers residents/families to the Director of Housing if unable to resolve any resident/family concern.</li>
<li>Develops and maintains a good rapport with other departments to ensure that a team effort is achieved.</li>
<li>Assists residents by visiting, writing letters, running errands, communicating with others, providing music, etc. as needed.</li>
<li>Other duties as assigned. </li>
</ul>
What do I need for this role? 
<ul>
<li>At least 16 years of age</li>
<li>High School Diploma or equivalent is preferred but not required</li>
<li>Current and Valid First Aid Training (or willingness to obtain upon hire)</li>
<li>The ability to pass activity certification program (with training upon hire)</li>
</ul>
What makes Brethren Care Village unique? 
Our Mission here at Brethren Care Village, as a Christian based senior living community, is to provide exceptional individualized care and services. Our employees are committed to exceeding the expectations of our residents and their family members.
Brethren Care Village has served our community since 1972. We consistently offer first-class care through a wide range of services from apartment living, home care, cutting edge physical and aquatic therapy, memory care, assisted living and long-term nursing care.
Why work here? 
Our Values at Brethren Care Village impact not only our residents but also our employees. We recognize the success of our Mission relies on the hard work and dedication of our team members. Our inviting atmosphere overflows from mutual respect, a shared purpose, teamwork and opportunities for professional &amp; personal growth. We provide compassionate team members much more than a career!
Brethren Care Village puts our employee appreciation into action! We offer: 
<ul>
<li>Excellent benefit options for part time &amp; full-time employees including PTO, 7 paid holidays and 401K with Company Match</li>
<li>Comprehensive benefits for full time employees including Medical, Dental, Vision, FSA, company paid Life Insurance and more</li>
<li>Scholarship opportunities for high school &amp; college students</li>
<li>Tuition Reimbursement for LPN and RN advancement</li>
<li>FREE use of our Pool &amp; Fitness Center</li>
<li>Discounts on meals and cell phone plans</li>
<li>Employee promotions with a Commitment to growing our leaders</li>
</ul>
Brethren Care Village is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, age, national origin, ancestry, citizenship, disability or veteran status. 
This position description contains the major responsibilities required to perform this job. These responsibilities may change at any time to better meet the needs of our clients, residents, or agency.

Life Enrichment Activities Assistant

<h3>Job Description</h3>
Job Description
We are inviting qualified candidates who share our vision to join the "Energy Bus" at CHS. 
This position will work 30 hours per week. CHS provides a positive energy environment, clear vision, career growth and friendly work environment where we recognize your commitment and dedication to our residents and families. We look forward to your long-term employment with our organization. Thank you for choosing us to pursue your career in healthcare. 
Join us and bring your friends to earn more money with our Employee Referral Program!!
#CHSJOBS
 
We are seeking a full time Activity Aide working 9am-4:30pm some evening hours, Monday through Friday working every other weekend. Prefer someone with their STNA certification.
The primary purpose of the Activity Aide is to assist in the planning, implementation, and evaluation of recreational, social, intellectual, emotional and spiritual programs in accordance with the resident's assessment and care plan, and as may be directed by the supervisor.
 Benefits:
<ul>
<li>Annual Performance Reviews</li>
<li>401-K with Employer Match after 30 days of employment</li>
<li>Insurance - Medical with a $20,000 Life insurance benefit, Dental, Vision after 30 days of employment</li>
<li>Telemedicine </li>
<li>Pet Insurance</li>
<li>Cell Phone Discounts</li>
<li>Christmas Club Savings Account</li>
<li>Perfect Attendance Bonus - Offered Monthly and Quarterly</li>
<li>Paid Holidays</li>
<li>Paid Time Off - Employees begin accumulating paid time off (PTO) hours immediately. </li>
<li>PTO Donation Policy</li>
<li>Tuition Reimbursement Program</li>
<li>WOW! Employee Recognition Program </li>
<li>Employee of the Quarter and Year are recognized with a bonus.</li>
<li>Daily Pay - Get paid Daily!</li>
<li>EAP Program</li>
<li>Opportunity for advancement</li>
<li>Flexible, fun work environment!</li>
</ul>

Activity Assistant (Full-Time)

<h3>Job Description</h3>
Job Description
We are a skilled nursing facility seeking a fun, energetic, and positive Activities Assistant! Join the Blossom Care Center team, where you will be celebrated, supported, and heard each day!
 
Job Duties
<ul>
<li>Assist in planning, creating, and implementing activity programs as directed by the Activities Manager</li>
<li>Maintain knowledge of applicable federal, state, and local rules and regulations relating to responsibilities and advise Activities Manager accordingly</li>
<li>Plan and implement activities for residents pursuant to physician orders and in consultation with the nursing department,</li>
<li>Maintain a good relationship built on communication and teamwork with members from other departments within the facility to promote activities</li>
<li>Conduct meetings with residents and/or families as directed</li>
<li>Inform residents and families of available activities</li>
<li>Implement hobbies, arts and crafts, and other activities will appropriate material to engage residents</li>
<li>Plan and arrange transportation for activities to other locales as necessary</li>
<li>Maintain up-to-date notes relating to activities provided to residents</li>
<li>Regularly meets with Activities Manager to review activities and progress as well as plan future activities</li>
<li>Maintain the comfort, privacy and dignity of residents, and interact with them in a manner that displays warmth, respect, and promotes a caring environment</li>
<li>Communicate and interact effectively with residents, visitors, families, staff, and supervisors</li>
<li>Report all resident, staff, or other concerns to the appropriate department head</li>
<li>Report all incidents, accidents, unsafe situations, and concerns immediately</li>
<li>Attend and participate in departmental meetings and in-services as directed</li>
<li>Comply with facility policies and procedures</li>
</ul>
 
Benefits
<ul>
<li>Health insurance</li>
<li>Paid time off</li>
<li>Dental insurance</li>
<li>Vision insurance</li>
<li>Life insurance</li>
<li>Referral program</li>
<li>Professional development assistance</li>
</ul>
Required Education and Experience
<ul>
<li>High school diploma or GED</li>
<li>One year of relevant experience</li>
</ul>
Preferred Education and Experience
<ul>
<li>Associate or bachelors degree</li>
<li>Active certification as a Certified Nurse Aide</li>
<li>Two years of relevant experience</li>
</ul>

Activities Assistant

<h3>Job Description</h3>
Job DescriptionBenefits: 
<ul>
<li>Retirement plus match</li>
<li>Bonus based on performance</li>
<li>Employee discounts</li>
<li>Paid time off</li>
<li>Training &amp; development</li>
</ul>
 Join the awesome team at HealthSource Chiropractic of Fairlawn! Were a high-energy chiropractic and rehab clinic passionate about helping patients thrive in their health through evidence based, top notch care. Were looking for a Front Desk Team Member to help amplify our mission and create patient experiences focused on Relationships &amp; Results. What Youll Do: 
<ul>
<li>Be the warm &amp; welcoming face of our clinic, building trust and connections with patients. </li>
<li>Handle insurance verifications, financial reviews, and patient account management. </li>
<li>Recommend products and supplements aligned with treatment plans. </li>
<li>Support marketing campaigns, community outreach, and creative content. </li>
<li>Keep patient flow smooth, clinic tidy, and operations HIPAA-compliant. </li>
<li>Manage administrative tasks like scanning EOBs, weekly reporting, and inventory. </li>
</ul>
What You Bring: 
<ul>
<li>Contagious enthusiasm and top-notch people skills. </li>
<li>Proficiency in Microsoft Office, Windows, and customer service experience. </li>
<li>A proactive, detail-oriented mindset with a passion for wellness. </li>
<li>Two-year degree preferred but not required. </li>
</ul>
Why Youll Love It: 
<ul>
<li>Competitive pay, monthly bonuses, and great benefits. </li>
<li>A fun, supportive team where your ideas matter. </li>
<li>A chance to make a real impact in patients lives. </li>
</ul>
Ready to bring your energy to a team thats all about health and service? Apply now and lets make wellness happen!

Front Desk team member

<h3>Job Description</h3>
Job DescriptionKey Duties and Responsibilities: 
<ul>
<li> Supervising Staff: . Hiring, training, scheduling, and supervising all hotel staff, including front desk, housekeeping, food and beverage, and maintenance. </li>
<li> Managing Budgets: . Developing and managing the hotel's operating budget, controlling expenses, and maximizing revenue. </li>
<li> Ensuring Guest Satisfaction: . Addressing guest complaints, resolving issues, and implementing strategies to improve guest experience. </li>
<li> Maintaining Facilities: . Overseeing the upkeep of the hotel's physical environment, ensuring it is clean, safe, and well-maintained. </li>
<li> Ensuring Compliance: . Enforcing health and safety regulations, as well as other relevant policies and procedures. </li>
<li> Inventory Management: . Monitoring and ordering supplies and equipment for the hotel. </li>
<li> Collaboration: . Working with other departments, such as marketing and sales, to promote the hotel and its services. </li>
<li> Strategic Planning: . Developing and implementing strategies to improve operational efficiency and achieve business goals. </li>
<li> Financial Management: . Analyzing financial performance, identifying areas for improvement, and implementing cost-saving measures. </li>
<li> Problem Solving: . Identifying and resolving operational issues, both proactively and reactively. </li>
<li> Performance Management: . Conducting staff evaluations, providing feedback, and fostering a positive work environment.</li>
</ul>

Hotel Operations Manager

<h3>Job Description</h3>
Job Description
The Experience Senior Living Team is comprised of dynamic professionals that are fueled by their passion to empower people as they grow older to live life to the fullest. They are creators, architects, nurses, researchers, programmers, marketers, facilitators, developers, investors, and caregivers, all focused on making a positive impact on the lives of residents, their families and team members. 
We are looking for a Concierge to join our amazing team!
Responsibilities: 
<ul>
<li>Serves as a point of contact for needs, requests, and complaints for all residents, families, guests, vendors, and staff.</li>
<li>Has a solid understanding of ‘who’ the customer is and provides a level of service that is positive and rememberable.</li>
<li>Understands the customer’s needs, requests and / or concerns and assists in providing them with personalized solutions. </li>
<li>Answers the phone within 3 rings; determine the nature of the call to either relay information or route the call as appropriate.</li>
<li>Takes detailed messages with name, date, time, return phone number and any additional information that is pertinent at the time of the call. Ensures the message is received by the intended person in a timely manner.</li>
<li>Coordinates services for residents and their families (especially out of town guests), this would include but not be limited to the following: dry cleaning, grocery and drug store delivery, dinner reservations, beauty parlor services, theater, and movie tickets, as well as transportation to and from events, appointments and errand running. The Concierge will follow up after services were rendered to confirm that all was satisfactory</li>
<li>Connects with all new residents and families within the first week of arrival to introduce oneself, welcome them to the community, provide information on the concierge services for the community.</li>
<li>Answers questions and directs appropriately to nearby community resources.</li>
<li>Coordinates the community’s transportation schedule. This would mean to monitor the sign-up sheet for all requests, ensuring there are no conflicts for the chauffer. Provide written confirmation to all parties to ensure a smooth and pleasant experience.</li>
<li>Serves as a liaison between the culinary department and guest meal reservations. Provide written confirmation on the reservation to all parties to ensure a smooth and pleasant experience. </li>
<li>Make reminder calls to residents who are not in the dining room, maintaining RSVP lists for community events, family events and special meals that are held throughout the year.</li>
<li>Maintains security of the community by following procedures, monitoring logbooks to include resident and guest sign-in and sign-out logs.</li>
<li>Maintains a safe, clean, and organized reception, lobby, and welcome area by complying with procedures, rules, and regulations.</li>
<li>Receive and sort incoming mail. Deliver mail as appropriate.</li>
<li>Receive and log all packages that arrive at the community.</li>
<li>May perform other duties as assigned.</li>
</ul>
Requirements
<ul>
<li>Experience as a Concierge, or experience in a customer service role is preferred.</li>
<li>One (1) to two (2) years of working with seniors preferred.</li>
<li>Demonstrates an ability to use independent judgement and discretion to make decisions on what is in the best interest of the customer who you are currently serving.</li>
<li>Ability to communicate verbally, in writing, and through pictures when necessary.</li>
<li>Able to exude confidence and patience with all interactions.</li>
<li>Ability to manage time efficiently.</li>
<li>Able to operate standard office equipment.</li>
<li>Ability to utilize technology effectively and efficiently, including use of computers, iPad/tablet, Word programming, internet access, and email. </li>
<li>The position may require driving responsibilities; must possess a valid driver’s license with an acceptable driving record per company’s Motor Vehicle Policy.</li>
<li>Able to think creatively and independently to meet worthwhile objectives.</li>
<li>Able to be innovative to create and generate solutions.</li>
<li>Able to act in solving problems, while exhibiting judgment and a realistic understanding of the issues. Able to use reason, even when dealing with emotional topics. </li>
<li>Identifies, obtains, and effectively allocates the resources required to achieve applicable goals.</li>
<li>Able to relate to routine operations in a manner that is consistent with existing solutions to problems.</li>
<li>Able to work with people in such a manner to support the company’s culture, work in a team setting to accomplish goals and get results.</li>
<li>Expected to be punctual, neat, clean, and professional in appearance.</li>
<li>Ability to work varied schedules to include weekends, evenings, and holidays.</li>
</ul>
Benefits
We offer a full benefits package that includes medical, dental, vision, STD/LTD, life and voluntary life, 401k with employer matching, paid holidays, and up to 20 days PTO in the first three years.

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