Job Description
Job DescriptionAre you looking for a dynamic position with an industry leader in multi-family apartment property management? Come grow with Urban Land Co!Why Urban? At Urban, we’re investing in the future of our business. We’re looking for motivated individuals serious about building a long-term career in property management, with a passion for helping people find their next home. If you thrive in a fast-paced, people-focused environment, this could be the perfect fit.
As a Leasing Agent on the Urban Property Management team you are the first and main point of contact for residents, the community, and office team members. Leasing Agents play a critical role in creating a great leasing and living experience for residents. This role is perfect for someone who has experience in leasing or comes from a background in sales, hospitality, or customer service.What You Will Do:
- Meet, greet & tour leasing prospects
- Ensure that both individual and group leasing targets are achieved for the community and proactively communicate both opportunities or threats to the Property Manager
- Manage rental inquiries and prospects quickly and effectively ensuring information is up to date in the system
- Have an in-depth understanding of site leasing trends, traffic patterns and product availability
- Ensure all sales & leasing models are maintained to the highest standards of cleanliness and maintenance and proactively communicate any problems to the appropriate party
- Maintain the “tour route” to the highest standard of cleanliness & maintenance and proactively communicate any problems to the appropriate party
- Follow the proper screening procedures, prepare and execute the entire lease agreement including related move-in paperwork, and collect all funds & move-in related fees
- Provide support and assistance to all customer service efforts at the community
About You:
- High school degree or equivalent required
- Previous work experience in sales or customer service (retail, leasing, hospitality, etc.) roles is a plus
- Sales mindset & customer service oriented
- Ability and willingness to learn property management and customer relationship management software program(s)
- Enjoys a collaborative environment and inspire others with your attitude and actions
- A strong sense of urgency and the ability to work well under pressure, emergencies, and time-sensitive situations
- Excellent interpersonal (written and verbal) communication skills to collaborate with internal teams & provide exceptional customer service
- Strong organizational skills, with the ability to multi-task and manage their time effectively
- Motivated self-starter with a sense of responsibility, ownership, and accountability
- Desire to continually learn and grow personally and professionally
- Flexible and thrives in a fast-paced, dynamic environment with changing priorities
What Our Team Members Say: “Urban has a phenomenal culture. Coworkers are extremely supportive. Leaders make themselves readily available to help. I couldn't be more excited about choosing Urban for my career path.”“Work-life balance is better than any other company I have worked for. Ownership is focused on all the right topics— culture & people. Talented people, focused on training & elevating.”“Urban actually cares about their employees AND the residents. Management takes time to teach & encourage everyone at every level to do their best & grow. It's a great place to work.”Feel like you could make an impact at ULCo Apply today- We are excited to meet you!