Hospice Intake Manager

Job Description

Job Description

Hospice Intake Manager

Starting Salary: $65k-$75k/ yr BOE

Schedule: Monday-Friday | 8:00 AM- 4:30 PM+ OC

Location: Hilliard, Ohio

Requirements of the Intake Coordinator role:

• Intake/ Admissions experience is required

• Experience in Hospice Intake is required

• Must be proficient in the use of EMR systems, including HomeCareHomeBase(HCHB)/ PointCare

• Must be computer literate, able to maintain simple records

• Must be able to communicate effectively orally and in writing

About the Intake Coordinator role:

• Oversee and manage all hospice intake and referral processes for Care360 Hospice locations

• Answer incoming phone calls and receive all hospice referral and intake information in a timely, professional, and compassionate manner

• Complete referral and intake forms accurately and route documentation appropriately for admission approval for all Care360 Hospice locations

• Verify Medicare coverage and confirm benefit periods by reviewing common working files and payer systems

• Assist in scheduling appropriately skilled interdisciplinary team members to support new admissions and input scheduling information into the computer system

• Provide clear explanations of hospice services and benefits to patients, families, and community contacts

• Support marketing representatives with marketing and relationship-building activities to promote and maintain referral sources

• Supervise, train, and support Hospice Intake Coordinators to ensure accurate, timely, and compliant admissions

• Ensure intake documentation is complete, accurate, and routed appropriately for admission approval

• Monitor Medicare coverage verification, benefit period tracking, and payer compliance

• Serve as the escalation point for complex referrals, eligibility issues, or payer challenges

• Ensure compliance with CMS, Medicare, and hospice regulatory requirements

• Perform other duties as directed

Why work with Care 360 Hospice:

• Medical, dental, and vision health Insurance

• Paid Time Off

• 401(k) Matching

• Life Insurance

• Growth opportunities

NEXT STEPS

We appreciate your interest in our Hospice Intake Manager position. After applying, our recruiters will contact you with the next steps.

Care360 Hospice

3455 Mill Run Drive, Suite 900

Hilliard, Ohio 43026

Care 360 Hospice is an Equal Opportunity Employer M/F/D.