Job Description
Job DescriptionDescription
Location:Cleveland, OH
Company: Unilux Brand
Job Description:
Unilux Brand We are seeking an enthusiastic and professional Front Desk Representative to join our team immediately. As the first point of contact for our visitors and clients, you will play a crucial role in creating a welcoming atmosphere and providing exceptional customer service. This position requires a friendly demeanor, strong communication skills, and the ability to handle a variety of tasks in a fast-paced environment.
Key Responsibilities
- Greet and assist visitors and clients in a friendly and professional manner.
- Answer and route incoming phone calls to appropriate staff members.
- Manage reception area and ensure it is clean, organized, and welcoming.
- Schedule appointments and maintain calendar for the office.
- Provide information about the organization and its services to clients and visitors.
- Handle administrative tasks such as filing, data entry, and managing correspondence.
Skills, Knowledge and Expertise
- High school diploma or equivalent; additional education in hospitality or administration is a plus.
- Proven experience as a front desk representative or similar role.
- Excellent verbal and written communication skills.
- Strong organizational skills and attention to detail.
- Ability to multitask and manage time effectively in a busy environment.
- Proficient in Microsoft Office Suite and familiarity with office equipment (e.g., printer, fax machine).
Benefits
- Comprehensive health, dental, and vision coverage
- Paid time off, including vacation and sick leave
- Retirement savings plan with employer contributions
- Employee wellness programs and mental health support
- Professional training and development opportunities