Job Description
Job Description
SUMMARY OF POSITION
This position serves as a strategic liaison between Canon organizations and key opinion leaders (KOLs) at medical and academic institutions, fostering collaborative relationships to support clinical research and imaging innovation. The role involves coordinating site activities, overseeing the installation and refinement of prototype and early-release imaging products, and ensuring that clinical trials are conducted in compliance with FDA regulations, Good Clinical Practice (GCP), and internal protocols.
Technically, the position requires operating Canon imaging equipment, optimizing scan parameters, and producing high-quality images to assist site technologists. Additionally, the role involves analyzing image quality metrics, identifying site-specific technical needs, and maintaining a knowledge base of emerging clinical trends. The specialist provides training and support to clinicians, ensuring that Canon’s imaging solutions are effectively integrated into clinical workflows and research environments. This position reports to the VP of Upstream Marketing & Partner Development
RESPONSIBILITIES
Site Coordination
- Establishes and maintains solid relationships with KOL at assigned luminary medical /academic facilities.
- Main point of contact between assigned sites and Canon entities.
- Support the installation, configuration, validation, troubleshooting and refinement of prototype and early release products.
- Responsible for monitoring initiation and progress of clinical research trials across multiple study sites.
- Ensures all clinical research trials are conducted, recorded, and reported in adherence to established processes and procedures, FDA regulatory requirements, Good Clinical Practice (GCP) research standards, and all other applicable regulatory requirements.
- Verifies data collected is accurate and complete to assist with development and monitoring of clinical evaluation projects for new product introduction.
- Provide training and support to clinicians and other healthcare professionals.
Clinical Research Support (tech and scientist)
- Supports all aspects of clinical research projects at assigned sites.
- Ensures projects are timely, are evaluating accurate data, and are producing expected results.
- Monitors project milestones against performance indicators. Manages risk assessment and mitigation.
- Generates reports to provide periodic status updates.
- Assists sites in operating Canon imaging equipment to obtain images used in the clinical research projects.
- Uses knowledge of imaging techniques and cross-sectional anatomy to create high quality images for interpretation by radiologists and other medical professionals.
- Advise technical settings and adjustments to site technologist when scanning parameters to enhance images and minimize unnecessary exposure.
Clinical Trends
- Collect, analyze, and report data related to patient care, medical records, and billing.
- Use specialized software to collect, analyze, and report data related to patient care and medical records.
- Identify technical needs of luminary sites and report those needs to management.
- Submit progress notes and reports to management.
- Understand and use the various in house imaging programs to perform investigative work relating to image quality.
- Maintain a knowledge base of upcoming clinical trends and be able to present these ideas in a meaningful document.
Other Duties
- May perform and analyze IQ measurements.
- Perform other duties as assigned to support organizational goals and operational continuity.
QUALIFICATIONS
Education
- B.S. (M.S. or Ph.D. preferred) in medical imaging, health sciences or related field, 9+ years of relevant healthcare industry experience.
Required Competencies
- Recognized subject matter expert in advanced technical projects requiring cutting-edge imaging and industry expertise
- Holds required state licensure for operation of assigned imaging equipment
- Operates autonomously within defined procedures and clinical research protocols
- Deep understanding of healthcare regulations, clinical workflows, and policy standards
- Demonstrated success in KOL engagement and managing collaborative, multi-site research initiatives
- Extensive experience in clinical trial execution, data analysis, and adherence to GCP standards
- Strong communicator with proven ability to foster collaboration across internal Canon entities and diverse, cross-functional teams
Work Location
- This position is based in CHCU’s home office in Mayfield Village (Cleveland), Ohio. This position will move to our permanent HQ on Cedar and 105th in Opportunity Corridor, Downtown Cleveland in 2026.
- Potential for remote work as needed
Travel
- 50% Domestic Travel, international travel required
CHCU is creating a team of people committed to a variety of characteristics that make individuals unique in an atmosphere that promotes work/life balance, celebrates individual and collective achievement, while emphasizing the importance of contributing to cross functional teams’ success. We are especially interested in qualified candidates who can contribute, through their experience, education, and capabilities to the diversity and excellence of our organization and the healthcare community at large.
CHCU offers a great work environment, professional development, challenging careers, and competitive compensation and benefits. We are an equal opportunity employer (EOE).