Job Description
Job DescriptionDescription
Job Description
We are seeking a reliable and motivated Front Desk Representative to join our dynamic team. This position plays a crucial role in shaping the first impression of our establishment, as you will be the first point of contact for clients, visitors, and guests. As a Front Desk Representative, you will support our operations by providing exceptional customer service, managing multi-line phone systems, and performing administrative tasks that keep our front office running smoothly
Key Responsibilities
Responsibilities
- Greet and welcome guests as they arrive at the front desk
- Manage the check-in and check-out process efficiently and accurately
- Respond to guest inquiries, providing information and assistance as needed
- Handle phone calls and direct them to appropriate departments or staff
- Maintain a tidy and organized front desk area at all times
- Assist with administrative tasks such as filing, data entry, and managing correspondence
Skills, Knowledge and Expertise
Qualifications
- High school diploma or equivalent; additional certifications in hospitality are a plus
- Proven experience as a front desk representative or similar customer service role
- Strong verbal and written communication skills
- Proficient in using office equipment and computer systems
- Ability to multitask and handle a fast-paced environment
- Excellent organizational skills and attention to detail
Benefits
Benefits
- Competitive salary ($50,000 – $60,000 per year).
- Opportunities for professional growth and career advancement.
- Supportive and collaborative work environment.
- Paid time off and company holidays.
- Health, dental, and vision insurance.
- Ongoing training and development programs.