Job Description
Job Description•2 to 4-year degree or commensurate experience required. Bachelor’s degree in related field given preference
•5+ years or experience in a related discipline
•A proven track record of developing and implementing IT strategy and plans
•Strong knowledge of implementing and effectively developing helpdesk and IT operations best practices, including expert knowledge of security, storage, data protection, and disaster recovery protocols
•Excellent written and verbal communication skills
•Effective organization and planning skills
•Confident leadership skills
•Strong customer service skills
•Ability to conduct research pertinent to technical issues and product solutions as required
•Ability to work effectively with a wide range of constituencies
•Ability to present ideas and solutions in simplified terms
•Ability to switch tasks efficiently and manage conflicting priorities
•Experience with scripting and automation tools
•Working knowledge of virtualization, cloud, data back-up, and SAN technologies
•Skills in 2 or more technologies (Including but not limited to - SAN, Virtualization, email, Intune, and Azure.)
•For MS Windows based discipline
oMSCE or equivalent knowledge required
oExpert knowledge of current Windows Operating systems
oStrong understanding of Active Directory/Group Policy
oStrong knowledge of scripting in a Windows environment
oExperience supporting SCCM, SCOM, EMS, SharePoint, IIS, Windows clustering and/or MS-SQL a plus
•For Linux/AIX discipline
o1+ years or experience with Linux/UNIX systems administration in a networked environment
oStrong ability to manage complex business application software, e.g. Oracle in a Linux environment
oStrong knowledge of scripting in a Linux/UNIX environment
oStrong knowledge of Red Hat Enterprise and/or Oracle UEK Linux operating systemsCitrix Technologies, Windows OS, Microsoft Windows Server, Azure Active Directory, Microsoft Azure, Linux, VMware, Intune, Microsoft SCCM