Job Description
Job Description
Position Summary:
At Triple Shift Entertainment we’re proud to embrace the core values of Spirit, Courage, Respect, Own It, and Excellence. As a Host(ess) follow these core values while chasing that “perfect game” and you will assure that the fun never stops while working in the front of house area.
As a Host(ess), you will be our front line, the point of contact between our guests, and the full Triple Shift experience. The Host(ess) must possess strong interpersonal skills, a sunny disposition, and a positive outlook. They must ensure that each guest enjoys an outstanding experience by creating a warm and friendly environment that leaves the strongest impressions on our customers.
Responsibilities:
- Shows guests to their table and presents menus
- Own It. Know and adhere to the 5-10 Rule
- Maintain a clean and orderly area
- Excellence. Maintain solid product knowledge of menu
- Evenly manage the workload between servers
- Respect. Aid servers when necessary, while maintaining a watchful eye on the entrance to the restaurant
- Courage to communicate customer concerns and complaints to managers immediately
- Maintain a clean, neat, well-groomed appearance
- Other duties as assigned
*This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required. Additionally, duties, responsibilities, and activities may change, or new ones may be assigned at any time as determined by the needs of Triple Shift Entertainment, LLC.
Job Requirements:
- Be friendly, polite, and professional
- Must be mobile and able to stand for extended periods
- Spirit. Have a positive attitude and ability to work well under pressure.
- Excellence in strong interpersonal and communication skills
- Excellent time management and the ability to prioritize tasks in a fast-paced environment.
- Good attitude towards teamwork
- Own It. Ability to exceed customer expectations.