Job Description
Job Description
Assistant Property Manager (Entry-Level)
Pay: $15 – $18 per hour (DOE)
Schedule: Part-time/Full-time, 40 hrs/week
Reports To: Property Manager
About Us
We’re a fast-growing, nationally recognized property‐management company known for first-class resident care, strong owner relationships, and continuous career development for our team members. As we expand in the Cleveland area, we’re looking for a hands-on Assistant Property Manager (APM) to handle day-to-day field duties and become an integral part of our local success story.
Why This Role Matters
Your on-site presence keeps our communities running smoothly and frees the Property Manager to focus on strategy and client relations. You’ll learn every facet of the business—leasing, maintenance oversight, resident relations, risk management—while building a career path toward full Property Manager responsibility.
Key Responsibilities (include but are not limited to)
Leasing & Marketing Support
- Host showings / open houses and install signage• Collect applications and answer basic lease questions• Gather neighborhood rent-comparable data
Resident Relations
- Conduct move-in “welcome walks” and unit courtesy checks• Post legal/notification notices (late rent, 24-hour entry, etc.)• Assist with community events (set-up, vendor coordination)
Maintenance & Vendor Coordination
- Perform weekly exterior/common-area inspections and create work orders• Meet vendors on-site; verify scope and quality of work• Walk make-ready units, complete punch-list audits
Compliance & Safety
- Test smoke/CO detectors; log and escalate deficiencies• Inspect pool/playground/fitness areas for hazards• Support quarterly/annual unit inspections for lease violations
Financial & Admin Field Tasks
- Read utility meters in vacant units, deposit rent money orders• Capture progress photos and daily logs for cap-ex projects
Emergency Response
- Be first on scene for minor after-hours issues (leaks, lock-outs); coordinate vendors as needed
Reporting & Data Collection
- Complete curb-appeal scorecards, resident-satisfaction spot surveys, and upload results to our dashboards
What You Bring
This is an entry-level role—if you’re organized, proactive, and love face-to-face service, we’ll train you on the rest!
- High school diploma or equivalent (Associate’s or coursework in Real Estate, Business, or Facilities Management a plus)
- 6+ months of customer-service a plus, retail, hospitality, or maintenance experience
- Comfortable using mobile apps (AppFolio, Google Workspace, or similar)
- Valid driver’s license, reliable transportation, and ability to lift up to 35 lbs for signage and inspection duties
- Strong communication skills and a “roll-up-your-sleeves” mindset
What We Offer
- Competitive Pay: $15–$18 /hr DOE, paid bi-weekly
- Training & Growth: Structured onboarding, industry certifications, and clear promotion track
- Team Culture: Supportive leadership, open-door policy, and regular team-building events
Equal Opportunity Employer • Background check required prior to hire
Take the first step toward a rewarding career in property management—join us and grow with a national leader!
Company DescriptionNorthpoint, a founder-led business, is a full-service property management company for long-term single and multifamily rental homes with 40+ office locations across the US. Northpoint manages both commercial and residential real estate for thousands of clients across the US, including some of the world’s largest-institutional investors.
Company Description
Northpoint, a founder-led business, is a full-service property management company for long-term single and multifamily rental homes with 40+ office locations across the US. Northpoint manages both commercial and residential real estate for thousands of clients across the US, including some of the world’s largest-institutional investors.