Job Description
Job DescriptionJob Title: Solution Consultant
Location: North Canton, OH
We are seeking a knowledgeable and client-focused Solution Consultant with expertise in Kinaxis Maestro/RapidResponse to join our team. This role requires a blend of technical acumen, strategic thinking, and strong communication skills to deliver tailored solutions that address our clients' complex supply chain challenges. The ideal candidate will have hands-on experience with Kinaxis and a proven ability to align technology capabilities with business objectives.
Key Responsibilities:
• Collaborate with clients to understand business challenges and supply chain requirements.
• Lead discovery sessions to identify pain points and gather detailed specifications.
• Present customized solutions using Kinaxis Maestro/RapidResponse that align with client needs.
• Develop and implement comprehensive supply chain solutions leveraging Kinaxis Maestro/RapidResponse.
• Create detailed proposals, workflows, and use case demonstrations to showcase solution capabilities.
• Work closely with technical teams to ensure the feasibility of proposed solutions.
• Configure and customize Kinaxis Maestro/RapidResponse to meet client requirements.
• Guide best practices for Kinaxis implementation and utilization.
• Serve as the subject matter expert for Kinaxis solutions during sales cycles and project delivery.
• Support sales teams with technical expertise and thought leadership during the pre-sales process.
• Deliver compelling product demonstrations and proof-of-concept scenarios.
• Respond to RFPs, RFIs, and other documentation requests with detailed technical insights.
• Act as the primary point of contact between clients, internal teams, and vendors for solution delivery.
• Maintain clear and regular communication with stakeholders to ensure alignment and transparency.
• Provide post-implementation guidance and training to ensure client success with Kinaxis solutions.
• Collect feedback to refine processes and identify opportunities for future improvements.
Qualifications:
• Bachelor’s degree in Supply Chain Management, Business, Computer Science, or a related field (or equivalent experience).
• Hands-on experience with Kinaxis Maestro/RapidResponse, including configuration, implementation, or solution design.
• Strong understanding of supply chain planning, demand management, and S&OP processes.
• Exceptional analytical and problem-solving skills with the ability to translate business needs into technical solutions.
• Excellent communication and presentation skills with a client-focused mindset.
• Proficiency in Microsoft Office Suite, including Excel (pivot tables, formulas, and data analysis), Word, PowerPoint, and Outlook.
Please share resumes to adam@sidramtech.com