Job Description
Job DescriptionWe are looking for a skilled Field Applications Engineer to join our team in Middlefield, Ohio. In this Contract-to-permanent position, you will act as a key technical liaison between customers and internal teams, ensuring our products align with customer needs and deliver exceptional value. This role offers a dynamic work environment with opportunities to contribute to technical solutions, product development, and customer satisfaction.
Responsibilities:
• Provide expert technical support and tailored product recommendations to meet customer application requirements.
• Translate customer needs into detailed technical specifications to guide product selection and development.
• Collaborate with Sales Engineers and Product Managers to create impactful presentations, technical documentation, and accurate quotes.
• Lead and manage new customer projects, ensuring timely and precise delivery of solutions.
• Represent the company at customer meetings, industry events, and trade shows, requiring 15–20% travel.
• Support the introduction of new products and identify market trends to enhance existing product offerings.
• Develop tools, resources, and training materials to optimize sales and quoting processes.
• Gather and analyze customer feedback to drive improvements in product design and functionality.• Bachelor’s degree in Mechanical, Electrical, or Industrial Engineering.
• Minimum of 5 years of experience in a technical or engineering support role.
• Strong proficiency in Office Suite and Teams.
• Demonstrated expertise in project management and delivering results.
• Exceptional communication and presentation skills for engaging with customers and internal teams.
• Familiarity with Agile Scrum methodologies and experience in product management.
• Background in manufacturing or field sales is highly desirable.
• Bilingual proficiency in English and Spanish is a plus.