Job Description
Job Title: Prepaid Hotel Admin
Location: 480 S. 3rd Street
Position Type: Full-time, Non-exempt (eligible for overtime)
About Uniglobe Travel Designers
Uniglobe Travel Designers is a globally recognized, Black and Women-owned travel management company with a passion for delivering exceptional travel experiences. We take pride in our collaborative culture, commitment to client satisfaction, and dedication to supporting professional growth within our team.
Position Overview
We are excited to welcome a Prepaid Hotel Admin to our dynamic team. This role plays a critical part in ensuring the seamless coordination and management of prepaid hotel bookings for our clients. Your organizational skills, attention to detail, and strong communication abilities will be key to maintaining our high standards of service.
Key Responsibilities
- Manage and process prepaid hotel bookings and reservations efficiently and accurately.
- Communicate effectively with hotel partners and clients to confirm and troubleshoot bookings.
- Provide timely and professional responses to customer inquiries and support requests.
- Maintain detailed and accurate records, reports, and documentation related to bookings.
- Collaborate with internal departments to ensure consistent service delivery.
Benefits
- Paid holidays.
- Three weeks (15 days) of paid time off annually, prorated in the first year.
- Eligibility to enroll in group health benefits starting the first of the month following the hire date.
- Participation in the company’s 401(k) plan.
- Opportunity for role expansion; part-time positions may transition to full-time based on performance and business needs.