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Guest Service Rep

Amy Cakes Inc.
locationReynoldsburg, OH, USA
PublishedPublished: 6/14/2022
Travel & Tourism

Job Description

Job DescriptionNothing Bundt Cakes COlumbus-Gahanna is currently hiring part-time Guest Service Representatives. We're looking for smiling, friendly and super positive employees to bring joy to guests with cake!

Perks include:

  • Perfect hours for a balanced work schedule; closed on major holidays!
  • Employee Discounts on Bundt Cake and Retail
  • Casual Uniform
  • Fun and joyful environment

Part-time GSRs will be scheduled 10-25 hours per week Monday-Sunday. Mornings are a plus. Shifts times may vary.

Bakery hours are Monday-Wednesday: 9am-6pm, Thursday - Saturday: 9am - 7pm, Sunday: 11am-4pm

Nothing Bundt Cakes Core Values:

  • Servant’s Heart
    • Goes above and beyond to support the team or guest, and is reliable, trustworthy and responsive.
    • Keeps the good of the team or guest ahead of personal interests or gain.
    • Displays humility and empathy in interactions with others.
  • Spirit of a Champion
    • Demonstrates pride in responsibilities, an intense drive and a passion to succeed.
    • Takes initiative and 100% ownership of responsibilities, with zero excuses for issues within direct control.
    • Operates with a strong sense of urgency and adheres to NbC brand standards.
  • Genuine Connections
    • Projects warmth, enthusiasm, and optimism that attracts others.
    • Builds positive, productive relationships with all team members.
    • Listens actively and communicates openly, clearly and respectfully.

Knowledge, Skills, and Abilities:

  • Exhibits high energy and strong interpersonal skills; is friendly, helpful, positive, patient, socially confident and communicative.
  • Enjoys interacting with diverse people and excels at providing a superior guest experience.
  • Can perform multiple tasks simultaneously while maintaining meticulous attention to detail.
  • Is diligent, organized and self-motivated.
  • Has the ability to understand and carry out oral and written instructions and request clarification when needed.
  • Is comfortable with new technology and has the ability to operate a point-of-sale system.
  • Understands basic arithmetic; can perform calculations when needed and provide monetary change using U.S. currency.
  • Has the capacity to stand for extended periods of time and work in a fast-paced environment.

Education, Certifications and Work Experience Requirements:

  • Applicants must be 15 years of age or older.
  • While no formal education or work experience is required, previous guest service experience at a bakery, restaurant or retail store is a plus.
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