Job Description
Job Description
Join EDEN as a Front Desk Clerk and experience the excitement of being the welcoming face of our nonprofit organization in Cleveland! This onsite role, on the bus route, offers you the chance to engage with diverse individuals and contribute to our mission of social services. With a pay rate of $15.00 per hour, you'll gain valuable experience in a dynamic environment that values customer-centricity and innovation. Working alongside a professional and energetic team, you'll not only hone your administrative skills but also play a crucial role in supporting our community-focused initiatives. If you're ready to make a difference while enjoying a flexible schedule, apply today!
EDEN Inc: What drives us
EDEN's mission is to provide housing solutions to people facing the challenges of housing insecurities and homelessness. EDEN recognizes that housing is a basic right of all people, and the first step in helping them transform their lives. We believe housing serves as a foundation to build stable lives, advance independence, and fulfill aspirations. We envision that, through our efforts, homelessness will be brief and rare; and every family will have a safe, secure place to call home.
What it's like to be a Front Desk Clerk
As a Front Desk Clerk at EDEN, you can expect a lively and engaging work environment. Your daily responsibilities will include greeting visitors, answering phone calls, and directing inquiries to the appropriate departments. You will also manage appointment scheduling and maintain front desk operations, ensuring a welcoming atmosphere for all guests.
In addition to administrative tasks, you'll be expected to assist with various clerical duties as needed, supporting our team in maintaining excellence in service. This position requires flexibility, as your schedule will encompass both first and second shifts, adapting to the needs of our organization while providing essential coverage. Be prepared to immerse yourself in a culture that values empathetic customer interactions and innovative problem-solving!
Requirements for this Front Desk Clerk job
To thrive as a Front Desk Clerk at EDEN, you'll need a strong foundation of essential skills and knowledge. A high school diploma or equivalent is required, and familiarity with administrative and clerical procedures is crucial for success. You'll benefit from understanding principles and processes for delivering exceptional customer service, ensuring a positive experience for all visitors. Excellent communication skills are key, with the added advantage of speaking multiple languages, such as Spanish, preferred in some locations.
This ability enhances your capacity to connect with diverse clients and support our mission effectively. As an empathetic problem solver, you'll need to confidently navigate challenges and maintain professionalism in a fast-paced environment, embracing the dynamic nature of nonprofit social services. Your commitment to excellence and customer-centricity will be instrumental in making a difference in our community!
Knowledge and skills required for the position are:
- A high school diploma or equivalent is required.
- The ability to speak multiple languages
- such as Spanish may be preferred for some locations.
- Knowledge of administrative and clerical procedures and systems
- Knowledge of principles and processes for providing customer and personal services
Join us!
If you think this job is a fit for what you are looking for, great! We're excited to meet you!
Equal Employment Opportunity: Equal employment opportunity in full compliance with applicable law will be provided to all persons without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, veteran status, or other characteristics protected by law.