Job Description
Job Description
At Hot Head Burritos, the Shift Leader plays a crucial role in ensuring successful restaurant operations. This position requires strong leadership skills, a focus on food safety procedures, coaching abilities, and ability to act as the Person-In-Charge (PIC) in the absence of a manager. If you have a passion for food, exceptional customer service skills, and a drive to excel in the restaurant industry, we encourage you to apply.
Perks & Benefits:
- Tips
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Instant Pay
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Free Food
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Flexible Scheduling
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Advancement Opportunities
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Holiday Closures
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Referral Program
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Paid Time Off*
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Medical, Vision & Dental Insurance*
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401(k)*
*for qualifying employees
Our Ideal Candidate:
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Understanding of and commitment to food safety procedures and regulations
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Strong knowledge of restaurant operations-Must have PIC or ServSafe Certificate or willing to obtain before starting
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Previous experience as a manager, leader or supervisor in a restaurant setting
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Energetic, passionate and eager to learn
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Enjoys being part of a team and serving others
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Excellent communication and interpersonal skills
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Ability to safely lift over 50 lbs. and stand for extended periods of time
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Ability to prepare and serve food in accordance with state and federal safety standards
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Available to work nights and weekends
Key Responsibilities:
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Shift Management/PIC:
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Maintain high quality service standards, delegate staff,
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Verify inventory levels and report any discrepancies to the management team,
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Address customer concerns and resolve conflicts in a professional and customer-centric manner,
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Make informed decisions regarding guest accommodations, staffing and operational issues.
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Coaching & Leadership:
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Provide guidance, support and coaching to team members, fostering their
professional development through clear communication.
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Lead by example, demonstrating a positive work ethic and maintaining a
professional attitude
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Financial Management:
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Prepare daily reports and deposits, ensuring accuracy and adherence to financial procedures.
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Monitor cash flow, identify and report any discrepancies to the management team.
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Safety & Cleanliness:
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Ongoing commitment to the highest possible food safety and cleanliness standards
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Must be at least 18 years old and authorized to work in the United States. Employment contingent upon background check results.