Job Description
Job Description
Scope of responsibilities and accountability:
· Practices within the scope of the Ohio Nurse Practice Act and approved office and center policies and procedures.
· Take patient phone calls to address procedure preparation, procedure questions, medication questions and refills, and symptom management
· Send and review tasks for physicians in a timely manner consistent with practice protocols.
· Provides completed documentation in all areas of care per practice protocol
· Maintains equipment and endoscopy center facilities in a highly functional state
· Manage prescription refills at the physician’s direction
· Answer clinical questions from patients and address with physician as appropriate
· Implements all physician orders and assists the physician as directed.
· Maintains positive working relationships with physicians, manager, and peers.
Major activities and essential job functions1:
· Responsible for direct patient care: assess the physical and psychosocial status of patients through review of data, direct observation, vital sign monitoring and/or consultation with other health care providers to provide optimal care pre-procedure, during procedure and post-procedure.
· Responsible for direct patient communication responding to needs and questions
· Responsible for protecting confidential and/or privileged information according to office/center policy.
· Promotes and supports patient/family-centered care.
· Patient Education: identifies educational needs of patients and/of families related to understanding of diagnosis, procedure, and treatment plan. Promotes compliance with treatment plan by answering questions and discussing patient’s and/or families’ concerns.
· Documentation: maintains accurate and complete medical records which reflect the assessment, planning, implementation and evaluation of nursing care and any other pertinent information related to the endoscopic procedure.
· Utilize electronic charting
· Maintains professional interaction with patients and support staff
· Participates in orientation of new employees and may function as a preceptor
· Adheres to infection control principles and applies universal precautions according to office standards.
· Performs all other duties as assigned2.
Position Qualifications:
· Graduate of an approved School of Nursing, with current license to practice as a nurse in the state of Ohio – RN preferred LPN with like experience.
· Must be proficient in gastroenterology and endoscopy procedures
· Effective communication and listening skills.
· Ability to establish priorities, work independently, delegate appropriately and proceed with objectives with little supervision.
· Speaks fluent English
· Ability to handle and resolve problems
· Effective understanding and use of the English language.
· Must be flexible with working schedule, with percentage of center/phone time at the discretion of the nurse manager and have ability to work occasional overtime.
· Knowledge of and the ability to use modern business communication, and office systems-including but not limited to telephone communications, personal computer, and various software packages, including internet experience.
· Electronic Medical Records experience.
· Willingness to learn new tasks and be cross trained on both phone triage and work staff in the endoscopy center.
· Be a team player.
· Any other tasks as requested by the physician, nurse manager, practice manager, human resource manager and or office supervisor or designees.
On-going job expectations & competency:
· In addition to the above, on-going job expectations of the phone triage R.N. are as follows:
• Maintain CEUs for licensure
• Orient to new procedures and equipment
• Responsible for maintaining current BCLS and ACLS.
• Maintain annual fire safety/general safety training
• Maintain annual OSHA-TB
• Maintain annual OSHA Blood-borne Pathogen
• Maintain annual PPD skin test or TB Screening Form
• Maintain annual competency in conscious sedation
• Participate in Continuous Quality Improvement Program
• Must complete annual performance evaluation and return in a timely manner, including competency skills c checklist
• Attends and participated in at least 75% of staff meetings and reviews minutes of those meetings not attended
• Seeks professional development opportunities based on individual learning or developmental needs
Regulatory Requirements/Risks/Exposures
· Applies principles of body mechanics in lifting or moving charts, boxes, or equipment (occasional)
· Physical demand requirements in the center meet those defined as HEAVY work: Exerting 50-100 pounds of force (occasional), 25-50 pounds of force (frequently) and 1-20 pounds of force constantly to move objects.
· Ability to work in the center with chemicals including but not limited to chlorine bleach, glutaraldehyde, and formalin
· Must be able to sit (frequently, stand (occasional), stoop (occasional) bend over (occasional), and type on a keyboard (frequently).