Job Description
Job DescriptionMedical Receptionist/Front Desk
Sunshein Podiatry Associates
6474 Centerville Business Parkway
Centerville, OH 45459
Job details
Full Time
Qualifications:
High school or equivalent Customer service: 1 year (preferred)Medical terminology: 1 year (preferred)Computer skills: 1 year (preferred)
Full Job Description
We are currently seeking to add a full-time receptionist and front desk coordinator to our team at Sunshein Podiatry Associates. This is an extremely busy position and our practice is currently adding a second physician. This person must be able to think fast, form solutions to ever changing situations and be adaptable. This position is expected to be held by a leader not a follower. The schedule consists of working Monday – Friday 8:00 AM – 5:00 PM.
This job covers the responsibility of answering the phones with a pleasant demeanor, scheduling patient appointments and making sure appointments are confirmed. Greet patients coming into the office with a pleasant smile and positive attitude.
Some of the responsibilities entail:
- Welcome patients and visitors in person or on the telephone
- Optimizes patients’ satisfaction, provider time, and treatment room through scheduling appointments
- Comforts patients by anticipating patients’ anxieties; answering patients’ questions
- Maintaining the reception area
- Ensures information and accuracy of patient paperwork and patient records
- Maintains patient accounts by obtaining, recording, and updating personal and financial information
- Protects patients’ rights by maintaining confidentiality
- Maintains operations by following policies and procedures; reporting needed changes
- Maintains proper professionalism and exceptional customer service at all times
- New patient processing, checking in, checking out patients
- Maintain and balance the day sheet
- Make bank deposits and balance the cash drawer
Attributes of a Successful Candidate include:
- Having a passion for customer service
- Handle stress with maturity
- Follow check lists
- Desires to be a leader
- Excellent communication skills
- Well developed time management skills
- Excels with organizing work (likes checklists)
- Dedicated to paying attention to detail
- Prefers a professional work environment
- Quality focus
- Takes Initiative but follows procedures and protocols
- Enjoys working in a fast paced team environment
- *Most importantly* the right candidate will have a pleasant demeanor and a positive mindset!
Pay Range: $18.00 - $20.00 per hour
Benefits:
- 401K with employer match
- Paid time off
- Employee discounts
- Production bonuses
- Positive attitude bonuses
- Uniforms
If you are looking for a challenge, to advance yourself professionally, to be a key member of a fantastic medical team and a leader in a growing medical practice, please apply!
This is a very busy office and applicants are expected to keep pace and stay ahead of our physicians.
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