Care Management Intake Specialist
Job Description
Job Description
We are seeking a Care Management Intake Specialist!
Join our team!
Integrated Services for Behavioral Health (ISBH) is a community-minded, forward-thinking behavioral health organization helping people along the road to health and well-being. We meet people in their homes and communities and help connect them to the resources they need. We serve Southeastern and Central Ohio with a comprehensive array of behavioral health and other services – working with local partners to promote healthy people and strong communities. All of our services are intended to be collaborative and personalized for the individual.
The salary range for this position is $22.93- $25.38 per hour based on experience.
Essential Functions:
- Processes youth assigned to ISBH for OhioRISE care coordination to ensure each client is eligible, set up, and referred to care coordinators within the established program timelines.
- Manages transfers of care and ensures documentation is completed according to program standards
- Provides follow-up for any missing information when necessary.
- Documents all youth information in our data systems.
- Manages communication from ISBH staff, guardians, community, and state partners via phone, text, and email.
- Interacts with ISBH staff and external partners in a positive manner, providing excellent customer service.
- Maintains advanced knowledge of OhioRISE assignment processes and systems, including but not limited to CareLogic software, Ohio MCO referral requirements, ISBH, and the partner required content.
- Performs other related duties as required.
Minimum Requirements:
- High School diploma or GED.
- Three years of experience working in a medical referral position and/or nonprofit administrative management environment required.
- Demonstrated a high degree of cultural awareness.
- Ability to use appropriate databases, spreadsheets, and other software.
- Able to effectively communicate through verbal/written expression.
- Must be able to operate in an Internet-based, automated office environment.
- Must be able to attend all trainings in-person
Enjoy a great work environment with an excellent salary, generous paid time off, and a strong benefits package!
Benefits include:
- Medical
- Dental
- Vision
- Short-term Disability
- Long-term Disability
- 401K w/ Employer Match
- Employee Assistance Program (EAP) provides support and resources to help you and your family with a range of issues.
To learn more about our organization: https://ISBH.org/
OUR MISSION
Delivering exceptional care through connection
OUR VALUES
Dignity - We meet people where they are on their journey with respect and hope
Collaboration - We listen to understand and ask how we can best support the people and communities we serve
Wellbeing - We celebrate one another's strengths, and we support one another in being well
Excellence - We demand high-quality care for those we serve, and are a leader in how we care for one another as a team
Innovation - We deeply value a range of perspectives and experiences, knowing it is what inspires us to stretch past where we are and reach towards what we know is possible
We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.