Associate Project Manager, HVAC Solutions

Pleasant Valley Corporation

Medina, OH 44256, USA

Published: 6/14/2022

Technology

Full Time

Job Description

Responsibilities

Client Communication & Issue Resolution: Serve as the primary point of contact for client maintenance requests via PVC Connect, email, and phone; assess concerns and manage work orders through resolution using best practices.
Vendor Coordination & Service Management: Identify, schedule, and oversee approved subcontractors or source new vendors when necessary; maintain regular communication to ensure timely, quality service completion.
Project Oversight & Workflow Management: Manage 45–60 open HVAC-related work orders simultaneously, averaging 10–17 active weekly projects; prioritize tasks and ensure projects are completed on time and to client standards.
Quote Development & Cost Control: Review service quotes, negotiate rates within approved markup guidelines, and secure client approval for repair solutions while maintaining cost-effectiveness.
Technical Oversight & Documentation: Understand project scopes using blueprints and schematics; prepare bids and maintain detailed progress documentation in PVC Connect and the Customer Portal.

Requirements

Experience in HVAC or Facilities Management: Minimum of one year of experience resolving HVAC-related issues in a commercial facilities or property management setting is required.
Education & Experience Flexibility: One to three years of related experience with a one-year HVAC certificate preferred; three to five years of experience accepted without certification.
Technical Knowledge: Familiarity with HVAC repair materials and a working understanding of general construction and building trades.
Customer Service Skills: Proven ability to manage client interactions effectively through phone or in-person communication, with a focus on problem-solving and responsiveness.
Technology Proficiency: Strong computer skills required, including use of CRM systems, data entry, scheduling software, and report generation.

Company DescriptionPLEASANT VALLEY CORPORATION, a successful and stable, family-owned and operated Commercial Real Estate Firm established in 1976 and headquartered in Medina, Ohio, boasts a dynamic presence across four key divisions: Facility Management, Construction, Property Management, and Real Estate Brokerage. Our comprehensive suite of commercial property services is characterized by effective project management, proactive communication, top-tier workmanship, and cutting-edge solutions.

Company Description

PLEASANT VALLEY CORPORATION, a successful and stable, family-owned and operated Commercial Real Estate Firm established in 1976 and headquartered in Medina, Ohio, boasts a dynamic presence across four key divisions: Facility Management, Construction, Property Management, and Real Estate Brokerage. Our comprehensive suite of commercial property services is characterized by effective project management, proactive communication, top-tier workmanship, and cutting-edge solutions.