Team Lead
Job Description
Job Description
Job Description: The Team Leader/On Site Supervisor’s primary responsibilities include (but are not limited to); the opportunity to train and supervise team members; develop and mentor the team through flawless planning, execution in packing, moving and unpacking and managing estate cleanout/liquidations from start to finish; monitor and reinforce company guidelines, policies and procedures on a daily basis.
Basic Job Rules:
- MUST have valid Drivers License and a clean driving record
- MUST have DAILY email access and a smartphone.
- Be on time EVERY time---your team cannot start without you.
- Professionalism- good customer service skills, company uniform(cleaned daily and intact)
- No smoking on the job
Roles and Responsibilities:
- Create a welcoming and warm work environment, demonstrate a drive for results and going above and beyond in service of the client with minimal supervision
- Ensure all tools and supplies are properly maintained, replaced and reach each job site
- Lead the Team in the packing, moving and resettling
- Work alongside the team to complete the tasks needed
- The accurate and immediate reporting of all incidents and/or accidents to the Operations Manager
- Monitor/reinforce safety procedures, assisting in maximizing sales and profit goals while leading by example
- Works with and supports the Operations Manager to ensure projects are run with precision and efficiency from start to finish
- Report daily progress to Operations Manager at the end of each work day in Jobber
- Other responsibilities as needed
Qualifications & Skills:
- High School diploma or equivalent training required
- Minimum of one year Supervisory experience preferred
- Ability to lead and manage a team in a fast-paced and unique work environment
- Excellent problem solving and decision making skills
- Outstanding customer service, organizational, written, verbal and communication skills are requirements of this role
- Working knowledge of Microsoft Windows, including Word, Excel and PowerPoint
Physical/Environmental Requirements:
- Frequent walking and/or standing
- Ability to lift 75 lbs
Job location changes with each client - Locations serviced: Northeast Ohio
Company DescriptionCaring Transitions of Cleveland Western Suburbs is the Professional Solution for relocation services including move management, downsizing, decluttering, & online estate sales for both full and partial liquidations.
Company Description
Caring Transitions of Cleveland Western Suburbs is the Professional Solution for relocation services including move management, downsizing, decluttering, & online estate sales for both full and partial liquidations.