Job Description
Job Description
Position Summary:
The Home Health Manager oversees the day-to-day operations of the home health agency, ensuring compliance with all regulatory requirements and delivering high-quality patient care. This role is responsible for supervising clinical and administrative staff, coordinating patient care services, managing performance, and driving overall agency success.
Key Responsibilities:
- Manage and supervise clinical and non-clinical staff to ensure effective and efficient patient care.
- Coordinate patient admissions, case assignments, scheduling, and follow-ups.
- Ensure compliance with Medicare/Medicaid regulations, state licensing requirements, and accreditation standards (e.g., Joint Commission or CHAP).
- Monitor clinical documentation for accuracy and timeliness; ensure all OASIS and Plan of Care documents are complete and compliant.
- Oversee and improve quality assurance and performance improvement (QAPI) programs.
- Collaborate with physicians, discharge planners, and referral sources to ensure appropriate patient care and smooth transitions.
- Participate in the hiring, training, and evaluation of staff.
- Conduct regular team meetings, audits, and chart reviews.
- Manage staffing levels and oversee patient caseloads for balance and productivity.
- Participate in budget planning, cost control, and billing/reimbursement reviews.
- Handle patient or family complaints and resolve service issues effectively.
Qualifications:
- Bachelor's degree in Nursing, Healthcare Administration, or related field (preferred).
- Minimum 3–5 years of clinical experience in home health or a related field.
- At least 2 years of management or supervisory experience in healthcare.
- Strong understanding of Medicare regulations and OASIS documentation.
- Proficiency in EMR systems (e.g., Axxess, Homecare Homebase, HHAeXchange).
- Strong leadership, communication, and organizational skills.
- Valid driver’s license and reliable transportation.
Preferred Skills:
- Knowledge of QA/PI processes and home health survey readiness.
- Ability to interpret data and implement process improvements.
- Familiarity with PDGM, HHVBP, and Conditions of Participation (CoPs).
- Experience managing multi-disciplinary teams (e.g., nurses, therapists, aides).
Performance Metrics:
- Compliance with clinical and regulatory audits
- Staff retention and training success
- Patient satisfaction and outcomes
- Timeliness of documentation
Adherence to visit frequencies and care plans