Job Description
Job Description
Company Overview
Roush Honda is a 100% employee-owned company and Top-Rated Auto Dealership. When you step into our dealerships, you will understand why we’re different. We strive to provide a sense of belonging within our family-like workplace culture. Yes, we offer great benefits, opportunities for advancement, community involvement, and we’re closed on Sundays. However, we believe our growth and success comes from our employees having a stake in our Employee-Owned Company. We provide an opportunity for the people who build the business to take it forward. We count on everyone to work together toward a common goal. When you work at Roush Honda, You Own It!
AUTOMOTIVE CASHIER
Position Overview
We are seeking a reliable and customer-focused Cashier to join our team. The ideal candidate will have excellent communication skills, attention to detail, and a friendly demeanor to provide exceptional service to our customers. As a Cashier, you will play a vital role in ensuring smooth and efficient transactions while delivering a positive experience for our customers. Join our supportive and collaborative work environment with a focus on teamwork and success!
Automotive Cashier Full Time Benefits
- Closed Sundays
- Health Insurance
- Dental & Vision Insurance
- Company-paid Short-Term Disability
- Company-paid Basic Life Insurance
- Long-term Disability
- Voluntary Life Insurance
- Paid Time Off
- Employee Stock Ownership Plan
- 401k
- Opportunity for advancement
- Employee Referral Program
- Parts, Service, and Vehicle discounts
Automotive Cashier Qualifications
- General clerical experience
- Must be detail-oriented
- Excellent customer interaction skills
- Must be able to sit or stand for extended periods
- Strong work ethic
- Punctual and reliable
- Willing to assist others as needed including escorting customers to their vehicle
- Professional appearance and personality
Primary Responsibilities
- Greet customers in a friendly and professional manner.
- Engage with and assist customers with their requests.
- Process customer transactions accurately and efficiently, including cash, check, credit card, debit cards, or gift cards.
- Verify and reconcile cash drawers at the beginning and end of each shift to ensure accuracy.
- Provide receipts and documentation for all transactions and maintain organized records.
- Efficiently operate computer system to process payments, issue receipts, refunds, or change due to customers.
- Maintain cleanliness and organization of the cashier area and other areas to present a welcoming environment for customers, including ensuring coffee and other items are stocked and ready for customers.
- Communicate company policies and procedures to customers, answer customer inquiries, assist with directing customers to appropriate departments as needed.
- Collaborate with other departments to address customer concerns and resolve issues promptly.
- Adhere to dealership policies and procedures regarding cash handling, confidentiality, and customer service standards.
- Cross train with rental team for seamless customer experience.
- Scan customer repair orders to electronic storage.
- Assist with other administrative tasks and duties as assigned by management.
Automotive Cashier Requirements
- Must be able to work Monday – Thursday 6am - 2pm and rotating Friday & Saturday 8am-Close (6pm).
- Regular and reliable attendance.
- Previous experience in cash handling and customer service for a period of 12 months or longer.
- Excellent interpersonal and communication skills with a customer-focused attitude.
- Strong attention to detail and accuracy in processing transactions and maintaining records.
- Proficiency in using a point-of-sale (POS) system and basic computer, calculator, copier, scanner, and other standard office equipment skills.
- Professional appearance and demeanor with a positive team attitude.
- Consent to a background check and drug screening.
- Ability to sit or stand for the majority of working shift.
- Ability to escort customers to their vehicle as needed.