Job Description
JOB RESPONSIBILITIES:
- Answer telephone, research parts and process orders
- Maintain cleanliness of the parts department
- Manage parts inventory
- Maintain consignment accounts
- Account for department profit and loss
- Monitor and communicate order status to customer, including all backorders
- Communicate with Branch and Factory to expedite orders when necessary
- Resolve any Customer issues, problems, or complaints to satisfy the Customer
- Ensure accurate and timely ordering from vendors and invoicing to Customers
- Support and assist the Service Department, the Aftermarket Sales Representatives, and the Material Handling Specialists
- Follow Company policies and procedures
- Perform all other duties as assigned
- To take ownership and responsibility for offsite parts inventory consignment
- Place Orders with Branch and other outside chosen Vendors
- Process, File and maintain invoices and bill of ladings for incoming parts
POSITION REQUIREMENTS:
- Great interpersonal skills – At all times display honestly, ethics, and integrity
- To be Self-Managed and Self Motivated
- Ability to cope with pressure, multiple projects, and frequent interruptions
- Proficient computer skills with Microsoft Office including Outlook, Excel, and Word
- Strong verbal and written communication skills
- Confidentiality
- Adhere to and follow all Plant Safety rules and guidelines.
- Must be able to meet the physical requirements of the job.
- Regular and prompt attendance
WORKING CONDITIONS: Hours will be 7:00 a.m. – 4:00 p.m., Monday through Friday plus overtime as required. This is an hourly, non-exempt position.