Job Description
Russell Tobin's client is hiring a UM Support Analyst in Mason, OH
Job Title: UM Support Analyst
Location: Mason, OH (100% Onsite)
Schedule: Full-time, 40 hours/week | 8:30 AM – 5:30 PM (flexible)
Duration: ASAP start through March 31, 2026 w/ pos of ext
Pay Rate: Up to $21/hour
Position Overview
We are seeking a UM Support Analyst to provide administrative and data entry support for Utilization Management (UM) prior authorization requests. This is a temporary backfill role supporting an upcoming go-live initiative.
Key Responsibilities
- Perform administrative and data entry tasks related to UM prior authorization requests
- Work within systems such as Facets, Filebound, and Jira
- Make outbound notification calls to providers and members
- Ensure accuracy and timeliness of documentation and communications
- Support operational readiness for multi-state program expansion
Required Qualifications
- Previous data entry experience
- Familiarity with Microsoft Excel and Microsoft Office tools
- Ability to work onsite full-time
Preferred Qualifications
- Strong critical thinking and problem-solving skills
- High attention to detail
- Ability to multitask in a fast-paced environment
- Prior UM or prior authorization experience (healthcare-related experience a plus)
Benefits that Russell Tobin offers:
Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.