Job Description
Job Description
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POSITION SUMMARY
- Provide advanced and/or cross-technology engineering through all phases of the Technology/Project Life Cycle. Accountable for the overall systems
- infrastructure including engineering, implementation and integration, and technical services and support. Design, implement/install, maintain and administer
- infrastructure systems including hardware, software and various configurations. Monitor overall performance to proactively identify potential issues and tune
- appropriately. Perform root cause analysis on failed components and implement corrective measures. Mentor and coach others to establish and improve
- processes and procedures. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety.
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Top 3 skills – Azure Kubernetes, DevOps pipeline processes, Observability practices, Security (open policy agent), Terraform
Soft Skills Needed – Give opinions, able to talk to multiple team partners, must be able to work in a team environment
MINIMUM POSITION QUALIFICATIONS
- 7+ years of experience in support and/or engineering for the specific technical discipline
- Excellent communication and presentation skills to effectively communicate information to customers and all levels within the organization
- Proven ability to understand company business problems and identify technical solutions
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DESIRED PREVIOUS JOB EXPERIENCE/EDUCATION
- Any experience in coordinating and working on multiple cross-functional base work initiatives and projects
- Any experience in diagnosing and resolving complex hardware, software and connectivity problems
- Any experience in leading enterprise base work initiatives and projects
- Certification within Infrastructure Discipline
- Ability to develop enhanced production monitoring and additional capability
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Key Responsibilities
- Design and implement overall infrastructure project components with infrastructure teams, ensuring that overall solution is designed to meet SLA, DR, monitoring, security and scalability needs required by the solution
- Ensure that post-production operational processes/deliverables are well designed and implemented prior to the project moving into the solution support phase
- Generate scripts and templates required for the automatic provisioning of resources, on prem, cloud and distributed
- Discover, install and execute processes and standards for optimal use of cloud service provider offerings
- Debug technical issues inside a complex stack involving virtualization, containers and microservices
- Collaborate with engineering teams to enable their applications to run on Cloud infrastructure
- Define and create operational procedures, processes and scripts
- Ensure secure operations of infrastructure technologies (security updates, vulnerability management, role access management, configuration hardening)
- Assist in the evaluation, selection, and implementation of new technologies to ensure adherence to architecture guidelines
- Evaluate vendor technical and support capabilities
- Provide technical leadership on enterprise work and establishing standards/guidelines
- Define improvements, increased system reliability and performance
- Design, implement and support multiple complex systems or applications with multiple concurrent users, ensuring control, integrity, and accessibility
- Support and maintain infrastructure solutions utilizing required tools and technologies
- Provide off-hours support (24 x 7) as required