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field_job_employment_type

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city

state

<h3>Job Description</h3>
Job Description
Major Tasks and Responsibilities:
<ul>
<li>Lead and direct new product development activities by creating and executing project plans that drive team success.</li>
<li>Manage ideation through commercialization of new product development projects using the Stage Gate process. This includes researching new technologies and capabilities to add value to our product lines</li>
<li>Make strategic decisions that advance the new product development capabilities of the organization (including developing accelerated testing procedures, IoT/sensor testing)</li>
<li>Interact and coordinate with product management to develop new product strategies and roadmaps and identify, vet, and select new ideas for product development including participating in Voice of the Customer activities.</li>
<li>Create and present project updates, budgets, reports, and data analyses.</li>
<li>Prepare, schedule, coordinate and monitor the assigned engineering projects. Develop and execute root cause and corrective actions when projects are at risk of missing goals.</li>
<li>Assign responsibilities, mentor project team, follow up on progress, and identify and develop corrective actions.</li>
<li>Make timely decisions based on risks and available information to keep projects moving forward with expediency.</li>
<li>Ensure compliance to applicable codes, practices, QA/QC policies, performance standards and specifications.</li>
<li>Interact daily with stakeholders across the organization to facilitate completion of projects.</li>
<li>Manage department and project budgets.</li>
<li>Review intellectual property (patents) and manage the patent application process.</li>
<li>Develop and implement engineering and Stage Gate best practices for continuous improvement.</li>
<li>Use data to drive all decision making.</li>
<li>Performs additional duties as needed and/or assigned by supervisor/manager.</li>
</ul>
MINIMUM QUALIFICATIONS:
<ul>
<li>Bachelor's degree in a field of science or technology; mechanical, electrical, or mechatronics engineering preferred.</li>
<li>Minimum 5 years’ experience in the direct leadership of engineering or similar teams.</li>
<li>Minimum 5 years' experience in product development or product design and project leadership.</li>
<li>Food or meat processing or capital equipment experience preferred.</li>
<li>Precise and articulate written and verbal communication skills including group presentation skill.</li>
<li>Excellent organizational, time management, and decision-making skills.</li>
<li>This position is a “work from work” position. This position is an office-based role in Birmingham, Ohio.</li>
<li>Consistently operates at the highest level of integrity.</li>
<li>Experience in automation, robotics, IoT, sensors a plus but not a requirement.</li>
</ul>

NPD ENGINEERING MGR

<h3>Job Description</h3>
Job Description
Director of Engineering – Manufacturing Automation &amp; Productivity We’re seeking a strategic Director of Engineering for our client to implement &amp; lead automation &amp; productivity improvements in their heavy industrial manufacturing environment, oversee the Maintenance Team and bring a curiosity &amp; desire to understand &amp; apply AI in new ways.
KEY QUALIFICATIONS Include:
<ul>
<li>Proven leadership experience in a heavy industry manufacturing environment</li>
<li>Strong background in manufacturing automation, process engineering, or productivity improvement</li>
<li>Working knowledge of electronics systems such as PLCs, controllers, and industrial automation technologies</li>
<li>Demonstrated curiosity and practical understanding of AI applications in manufacturing, with a desire to innovate and implement new solutions</li>
<li>Experience managing or overseeing a Maintenance team.</li>
<li>Strategic mindset with the ability to see the big picture and translate it into tactical execution</li>
<li>Excellent communication and cross-functional collaboration skills</li>
</ul>
EDUCATION: Bachelor's degree in Engineering, advanced degree preferred
KEY RESPONSIBILITIES Include:
<ul>
<li>Lead development &amp; execution of engineering strategies to enhance automation, productivity &amp; manufacturing efficiency</li>
<li>Identify &amp; implement emerging technologies, including AI, to optimize production processes.</li>
<li>Collaborate with operations, maintenance, and IT to integrate smart manufacturing initiatives</li>
<li>Oversee and support the Maintenance team, fostering a culture of Safety, continuous improvement &amp; asset management</li>
<li>Evaluate, select &amp; implement automation tools, systems, and platforms to streamline production</li>
<li>Monitor KPIs and drive improvements through data analysis and process redesign</li>
<li>Build and mentor a high-performing engineering team aligned with the company’s long-term goals</li>
<li>Ensure compliance with all safety, quality, and regulatory requirements in engineering and maintenance activities</li>
</ul>
Company DescriptionWe are an Executive Recruiting Agency, working on behalf of our client. 
<h3>Company Description</h3>
We are an Executive Recruiting Agency, working on behalf of our client.

Director of Engineering - Manufacturing Automation & Productivity

<h3>Job Description</h3>
Job DescriptionGrowing National firm looking to add a talented Engineering Manager – Distribution to their Columbus team! 
 
Responsibilities: 
<ul>
<li>Project manager/leadership role through all phases of the development of high voltage infrastructure projects (complete A &amp; E design, survey, environmental assessment, field services, utilities, and geotechnical services) </li>
<li>Mentor/train junior staff </li>
<li>Serve as technical lead (identify discrepancies and identify possible solutions </li>
<li>Manage all aspects of project communication using all forms of communication while working with clients and team members (virtual, in-person, phone) </li>
<li>Build/maintain client relationships (look for new opportunities and meet revenue goals) </li>
<li>Develop/oversee project scope, schedule, and fees for new projects </li>
<li>Develop/oversee additional scope/services requested by clients </li>
<li>Perform administrative duties (develop, communicate, and track workflow tasks, scheduling, quality assurance and client standards, and ensuring that project documents are consistent with project plans and within scope and budget) </li>
</ul>
 
Requirements: 
<ul>
<li>Bachelor’s degree in Civil, Mechanical, or Electrical Engineering </li>
<li>A Master’s degree in Engineering preferred </li>
<li>6+ years of distribution line design experience </li>
<li>3+ years of managing distribution line projects preferred </li>
<li> In lieu of a college degree, 12+ years of electrical utility experience </li>
<li>PE License preferred </li>
<li>Proficient understanding of safety codes, utility standards, and regulations (NESC, ASCE, IEEE) </li>
<li>Proficient in using Microsoft Office Suite (Excel, Outlook, Word, etc.) </li>
<li>Understanding of Distribution Design Studio, SPIDACalc, AutoCAD, Autodesk Inventor, and O-Calc preferred </li>
</ul>
 
Salary is commensurate with experience. 
 
Successful applicants must be authorized to work in the USA without sponsorship. 
 
All qualified applicants will receive consideration for employment without regard to protected veteran status, disability, race, color, religion, sex, sexual orientation, gender identity, or national origin. 
 
Please contact Laura Harrison for further information! 
 
<a href="http://www.harrisonconsultingsolutions.com" target="_blank">www.harrisonconsultingsolutions.com</a> 
 
517-906-6926

Distribution Engineering Manager

<h3>Job Description</h3>
Job Description
Are we the road to your future?
We are currently searching for an accomplished Vice President/Practice Leader, to lead marketing and operational initiatives across Indiana. This position will be located in Indianapolis, IN. 
This position will provide leadership for the state of Indiana with responsibility for the success and growth of regional marketing and operations according to our sustainable growth goals and metrics. The Indiana Practice Leader will provide technical direction and lead client-facing teams and support the continued growth of our services through effective business development, marketing, and sales. This position will also ensure that our deliverables are developed according to the company’s high standards of quality and that our clients are provided with service that meets their expectations as well as Volkert’s. The successful candidate will grow service lines across multiple disciplines within Planning, Environmental, Design, Engineering, Program Management, and Construction Management. 
What you’ll be doing:
<ul>
<li>Provide leadership, direction, and performance guidance to ensure all staff are well supported and provided appropriate opportunities for growth and professional development</li>
<li>Leads engineering operations and activities, which include planning, design, and directing infrastructure projects</li>
<li>Support the long-term strategy, growth, and pipeline development of civil engineering work for Volkert</li>
<li>Provides expertise and guidance on projects and systems and collaborates with senior leadership to determine business goals or initiatives and to develop, carry out, and meet company needs, goals, and objectives</li>
<li>Provide proactive and strategic leadership for the civil engineering discipline and function, offering direction, expertise, and support to ensure project and work deliverables are successfully achieved within the Midwest Region</li>
<li>Lead business development efforts </li>
<li>Lead mid to large scale engineering projects or tasks including managing scopes, budgets, subcontractors, schedules, and reporting to ensure successful outcomes for our clients</li>
<li>Serve as one of the engineering discipline’s lead representatives to a variety of external entities including Federal, State, and Local agencies, clients, subcontractors, industry-related groups, and various government and community entities</li>
<li>Assures development of project plans and cost-effective systems in line with the organization's business plan and vision</li>
<li>Establishes and administers budgets for multiple projects, monitors and controls costs, and reviews and approves cost-control reports, cost estimates, and staffing requirements for projects</li>
<li>Responsible for control of work-in-process, ensures accurate client billings, and monitors outstanding accounts receivable and collection efforts on Midwest Regions’ projects</li>
<li>Supervises and monitors client relationship strategies.</li>
<li>Assist with recruitment and growth of the region</li>
<li>Mentor staff to support their growth and professional development</li>
</ul>
What you need to have:
<ul>
<li>Bachelor's degree in Civil Engineering</li>
<li>Registered Professional Engineer (PE) required (multi state is preferred)</li>
<li>Preference to have relationships in Indiana</li>
<li>Strong in business development</li>
<li>15+ years of relevant experience in engineering and civil design</li>
<li>Experience leading and mentoring staff, including assigning and prioritizing work and managing against KPIs</li>
<li>Advanced proficiency with civil engineering principles, practices, processes, and standard of care</li>
<li>Strong working knowledge of relevant civil construction laws, codes, regulations, compliance practices, and record-keeping requirements, and business impact on the organization</li>
<li>Excellent leadership and interpersonal communication skills with the ability to interact with employees effectively, persuasively, and tactfully at all levels of the organization</li>
<li>Frequent travel</li>
<li>Ability to pass a pre-employment drug screening to ensure a safe and productive work environment. Volkert adheres to federal guidelines, which may include testing for substances such as marijuana. Please note that federal regulations may differ from state-specific guidelines.</li>
<li>Valid driver's license</li>
<li>A satisfactory motor vehicle report (MVR)</li>
</ul>
 
Why Volkert?

Volkert is employee owned and a Top 100 design firm, committed to providing clients with creative solutions for sustainability, including improvements to infrastructure, the environment, and natural resources. Founded in 1925, Volkert is celebrating a century of serving our employees, clients, partners, and communities. At Volkert, we pride ourselves on providing all of our employees with competitive compensation, positive work/life balance, and professional development opportunities, as well as fostering a diverse and inclusive workplace in all of our offices nationwide.

Key Benefits:
<ul>
<li>Employee Stock Ownership Plan (ESOP)</li>
<li>Medical, Dental, &amp; Vision</li>
<li>401(k) retirement savings plan + employer matching</li>
<li>Paid Time Off (PTO) and holidays</li>
<li>Employer-Paid Life/AD&amp;D insurance</li>
<li>Employer-Paid short-term disability and long-term disability</li>
<li>Wellness incentives</li>
<li>Student Debt Retirement Match</li>
<li>Additional voluntary benefits</li>
</ul>
The words from our Chairman of the Board and Chief Executive Officer, Thomas A. Hand, PE, capture best how you can make an impact while working for Volkert. 
“For a century, Volkert has done meaningful work that improves our infrastructure and quality of life throughout our communities. We are proud of our one-hundred-year legacy and humbled by the opportunities ahead of us as we look forward to our next century of service. With our commitment to employee ownership and sustainable growth, you can build a career here that really makes a difference.”
– Thomas A. Hand, PE, Chairman of the Board and Chief Executive Officer
EOE-Race/Sex/Vets/Disabled
Volkert does not accept unsolicited resumes from headhunters, recruitment agencies or fee-based recruitment services.
#LI-HF1 Indiana

Vice President, Indiana Practice Leader

<h3>Job Description</h3>
Job Description
Job Title: Field Service Technician – Nuclear Filtration Systems
Location: Based in Columbus, OH (Relocation Required) | Extensive Travel (75%)
Job Summary: We are looking for a skilled and motivated Field Service Technician to join our specialized team. In this niche role, you will provide on-site In-Place Testing Services at nuclear facilities across the country. Your work will play a critical role in ensuring the safety and efficiency of nuclear HVAC and filtration systems, adhering to standards such as AG-1, N511, and N510. This position offers a unique opportunity to grow your expertise in a specialized field, with comprehensive training provided both in-house and on the road during your first year.
Key Responsibilities:
<ul>
<li>Conduct In-Place Testing Services for filtration systems in compliance with AG-1, N511, and N510 standards.</li>
<li>Troubleshoot and resolve technical issues to maintain the optimal performance of nuclear HVAC systems.</li>
<li>Utilize precision measuring and testing equipment to assess system performance.</li>
<li>Collaborate with team members to meet project timelines and deliver exceptional client service.</li>
<li>Maintain detailed and accurate records of tests and service activities.</li>
<li>Adhere to strict safety protocols and contribute to maintaining a clean, safe work environment.</li>
<li>Travel extensively to client sites, often requiring up to two weeks per month away from home.</li>
</ul>
Qualifications:
<ul>
<li>Experience: At least 1 year of professional work experience in an industrial setting; mechanical knowledge preferred.</li>
<li>Technical Skills: Familiarity with nuclear HVAC systems and the ability to use precision measuring and testing tools effectively.</li>
<li>Communication Skills: Proficiency in verbal and written communication in English.</li>
<li>Travel Flexibility: Willingness and ability to travel to various facilities, often on short notice, for extended periods.</li>
<li>Physical Fitness: Capable of standing, walking, and being on your feet for extended hours.</li>
<li>Licensing and Compliance: Valid driver’s license and the ability to pass background checks, psych evaluations, and ongoing drug and alcohol screenings.</li>
</ul>
Compensation and Benefits:
<ul>
<li>Pay: $20.00 – $28.00 per hour, based on experience.</li>
<li>Expected Hours: 40–62 hours per week, including overtime and occasional night shifts or weekends.</li>
<li>Benefits Include:
<ul>
<li>401(k) matching.</li>
<li>Professional development assistance.</li>
<li>Vision insurance and retirement plan.</li>
</ul>
</li>
</ul>
Schedule:
<ul>
<li>Day shift, night shift, and weekend work as required.</li>
<li>Overtime available to accommodate project needs.</li>
</ul>
Relocation Requirement: Candidates must be willing to relocate to Columbus, OH 43229 prior to starting employment.&nbsp;
Apply online @ expresspros.com/columbusoh
We have been serving Columbus for 30 years, Columbus has rated us #1 in staffing on Google
Express Columbus Metro West
1065 Bethel Road, Columbus Ohio, 43220
Call or Text: 614-278-7707
&nbsp;#colmw&nbsp;
PandoLogic. Keywords: Field Service Representative, Location: Columbus, OH - 43201 , PL: 599394742

Field Service Technician

<h3>Job Description</h3>
Job Description
The role of the Regional VisionNav AGV Technician is to proactively perform quality maintenance and repairs as scheduled on a route within their assigned Region, communicate and follow-up with our customers as well as their management team, schedule return visits to make follow-up repairs or resolve unplanned service events, and overall to ensure the equipment remains in service and our customers are informed. Technical aspects that involve the guidance system will require the AGV Technician to work and train with the Engineering Team for onsite resolution. The AGV Technician will not be responsible for calibrations and programming changes to the guidance system. The AGV Technician will assist in the remote resolution with issues involved concerning programming, software updates, and guidance system concerns. The AGV Technician will be responsible for doing everything possible to maintain equipment uptime to keep the equipment in service and will act as a liaison with the Engineering Team to ensure customer equipment uptime is achieved. New hires will be trained at our Corporate off in Lawrenceville, GA. Once the training is completed, our Technicians will be deployed to their assigned Region on a scheduled route. Ongoing training and support will be provided as required.
Role requirements Include but not limited to:
· Position requires a minimum of 5 years as a forklift technician
· Must provide own tools to perform the required maintenance and repairs involved
· Specialized shop tools will be provided by the company
· Frequent travel is a must to support our customers and equipment
· Great communication skills to include follow-up, proactive planning and maintenance practices
· Possesses a “Can-Do” attitude with a positive and growth mindset
· Self-Motivated, dependable, and punctual
· Technology capable (laptop/tablet, apps, etc.) and willing to learn
· Flexible and adaptable to seek out paths to resolve issues
· Possesses high emotional intelligence, has a sense of urgency, can handle multiple tasks, organized, and capable of prioritizing
· Must possess a continuous learning mindset with a culture building attitude
<ul>
<li>Work with other internal departments with a “Customer First” focus</li>
</ul>
Job Responsibilities
1. Maintenance &amp; Repairs
· Perform PM’s per the company provided AGV PM Checklist (e.g., oil changes, multiple adjustments required, battery inspections, etc.)
<ul>
<li>Troubleshoot, diagnose, and repair mechanical, hydraulic, and electrical issues. Electrical repairs would exclude programming involved with the guidance system. Bolt-on parts and calibrations would be performed by the Technician (training will be provided). An Engineer will work with the Technician from a programming standpoint where required</li>
<li>Replace worn and faulty components (e.g., motors, brake assemblies, wheels and tires, etc.)</li>
<li>Maintain records of maintenance, service, and repairs performed</li>
<li>Work with the Engineering Team to learn the Guidance System and under what conditions you will need to collaborate with Engineering to remotely perform programming pertaining to the Guidance System as required</li>
</ul>
2. Inspections
<ul>
<li>Conduct daily/weekly/Monthly AGV inspection checklist and safety checks per OSHA and/or VisionNav OEM guidelines</li>
<li>Proactively identify potential issues before they lead to equipment failure. The quality of the PM is the foundation to drive out reactive repairs and issues for all stakeholders</li>
<li>High Quality workmanship and work ethic with attention to detail ensures VisionNav equipment meet safety and operational standards</li>
</ul>
3. Electrical &amp; Hydraulic Systems
<ul>
<li>Inspect and service electric componentry (wiring harnesses, connectors, etc.), batteries and connectors, amplifiers and controller connections, contactors, etc.</li>
<li>Test and repair hydraulic systems, hoses, pumps, fittings, etc.</li>
<li>Use diagnostic tools and software to ensure optimal performance</li>
</ul>
4. Tools &amp; Equipment Use
<ul>
<li>Use a variety of hand tools, power tools, and diagnostic equipment</li>
<li>Safe work practices are adhered involved in all aspects</li>
<li>Read and interpret technical manuals, schematics, etc.</li>
</ul>
5. Documentation &amp; Compliance
<ul>
<li>Maintain accurate service logs and repair histories via the work order system</li>
<li>Complete work orders and inspection checklists</li>
<li>Post time and parts used daily via the work order system</li>
<li>Ensure compliance with OSHA, ANSI, and manufacturer safety standards are adhered to</li>
<li>Punching in and out in accordance with company policy</li>
<li>Completing the required company compliance objectives on time</li>
</ul>
6. Field Service (where applicable)
<ul>
<li>Travel to customer sites for scheduled and dispatched on-site service and repairs</li>
<li>Communicate with your manager if anything changes to scheduled work, parts backorders, issues with the equipment, issues preventing us from keeping our customers supported, etc.</li>
<li>Adhere to customer safety compliance and work standards</li>
</ul>
7. Collaboration
<ul>
<li>Work with all internal and external stakeholders for the desired optimal outcomes</li>
<li>Work with other internal and external teams to ensure everyone is in alignment</li>
<li>Great communication is expected and a key aspect of operating at a professional level</li>
</ul>
8. Continuous Learning
<ul>
<li>Stay up to date with company development technology and processes, safety compliance and technical training</li>
<li>Attend scheduled VisionNav technical and safety training classes. Certification levels and Safety Compliance are conditions of employment!</li>
</ul>
9. Soft Skills
<ul>
<li>Punctual and on time as scheduled</li>
<li>Strong problem-solving and diagnostic skills</li>
<li>Attention to detail and safety consciousness</li>
<li>Good communication and customer service skills</li>
<li>Ability to work independently or as part of a team</li>
</ul>
Company DescriptionVisionNav Robotics is a leading global supplier of autonomous forklifts and intralogistics automation solutions. VisionNav autonomous forklifts utilise 5G networks, AI &amp; machine learning, environment perception and servo control technologies to deliver reliable performances without human interference. VisionNav AGVs work on hundreds of facilities across the world, providing over 9m pallet storages, narrow-aisle operations, automated truck loadings, multi-layer cage stackings and other fully autonomous actions. Dozens of Fortune 500 companiesin automotive, food, petrochemical, e-commerce, 3rd-party logistics, pharmaceutical, and other key industries use VisionNav robots to make their operations safer, efficient, and future-proof. 
<h3>Company Description</h3>
VisionNav Robotics is a leading global supplier of autonomous forklifts and intralogistics automation solutions. VisionNav autonomous forklifts utilise 5G networks, AI &amp; machine learning, environment perception and servo control technologies to deliver reliable performances without human interference. VisionNav AGVs work on hundreds of facilities across the world, providing over 9m pallet storages, narrow-aisle operations, automated truck loadings, multi-layer cage stackings and other fully autonomous actions. Dozens of Fortune 500 companiesin automotive, food, petrochemical, e-commerce, 3rd-party logistics, pharmaceutical, and other key industries use VisionNav robots to make their operations safer, efficient, and future-proof.

Regional AGV Technician

<h3>Job Description</h3>
Job Description
Field Technician
The Field Technician is responsible for installing and maintaining customer premise equipment, including fiber optic systems, while providing excellent customer service. This role requires working in outdoor environments, performing installations at heights, troubleshooting technical issues, and ensuring customer satisfaction. The Field Technician will use hand tools, fiber optic tools, and other equipment to complete installations and repairs while adhering to safety standards.
Responsibilities:
<ul>
<li>Install and maintain customer premise equipment (CPE), including fiber optic systems and other related equipment, ensuring quality and proper functionality.</li>
<li>Interact with customers professionally, address their concerns, explain services, and ensure their satisfaction with installations and services provided.</li>
<li>Diagnose and resolve technical issues with customer equipment and services, ensuring minimal downtime and maximum performance.</li>
<li>Adhere to safety standards, including OSHA guidelines, and safely operate tools, equipment, and vehicles.</li>
<li>Navigate confined spaces such as basements, crawl spaces, and attics, and safely work at heights up to 30 feet using ladders.</li>
<li>Identify opportunities to upsell services to customers and effectively communicate additional offerings.</li>
<li>Accurately complete all necessary service reports, installation checklists, and documentation in a timely manner.</li>
</ul>
Qualifications:
<ul>
<li>Strong customer service skills, with the ability to engage and satisfy customers.</li>
<li>Ability to work at heights of up to 30 feet, including the use of ladders and other equipment.</li>
<li>Proficient in installing and troubleshooting customer premise equipment, including fiber optics and associated technologies.</li>
<li>Capable of using hand tools for installation, repair, and maintenance work.</li>
<li>Experience with fiber optic installations, including fusion splicing and fiber testing is preferred.</li>
<li>Familiarity with using bucket trucks for high-altitude work is preferred.</li>
<li>Fiber optic certification and OSHA 10 certification preferred.</li>
<li>Background in upselling services or promoting additional offerings to customers is preferred.</li>
<li>Ability to lift and carry up to 80 pounds.</li>
<li>Ability to work in confined spaces and at heights (up to 30 feet).</li>
<li>Ability to distinguish colors for wiring and installation tasks.</li>
</ul>
 
Omni Fiber provides equal employment opportunities to all qualified applicants and employees, and administers all aspects and conditions of employment, without regard to the following: Race, Color, Age, Sex, Sexual orientation, Gender, Gender identity, Religion, National origin, Pregnancy, Physical or mental disability, Military or veteran status, or Genetic information. Equal employment opportunity applies to, but is not limited to, employment status, training, promotion, demotion, transfer, leaves of absence, and termination.

Field Technician

<h3>Job Description</h3>
Job DescriptionDescription:
Arrow International is the world's largest manufacturer and supplier of charitable gaming products and solutions. We produce and distribute a wide array of products including consumables (pull tab tickets, bingo paper and ink, etc.) as well as world class, state-of-the-art, electronic gaming products. Our products are sold, installed, and operated in numerous social and gaming venues around the world. We continue to grow at a record pace and offer this exciting career opportunity to join our team where we are focused on attracting and engaging exceptional talent, empowering colleagues to achieve fulfilling careers, and creating fun and engaging products that are second to none for our customers.
 
Primary Roles and Responsibilities
<ul>
<li>Ability to diagnose software and hardware problems effectively. Analyzes, identifies, and solves customer equipment problems in accordance with established performance standards.</li>
<li>Responsible for logging service calls in Salesforce and recording related pertinent information.</li>
<li>Responsible for remote phone support when not traveling.</li>
<li>Responsible for escalating any tier 2/3 issues to the support specialist.</li>
<li>Responsible to escalate any support issues to management in a timely manner.</li>
<li>Ability to work through issues with above average first visit resolutions.</li>
<li>Work closely with distributors on parts orders, RMAs, and technical assistance.</li>
<li>On-site installations and support required, overnight travel will be involved and can exceed 75% at times.</li>
<li>Assist customers on the configuration and programming of Arrow equipment.</li>
<li>Train distributors and customers on the use of Arrow equipment.</li>
<li>Exceed customer satisfaction objectives as outlined by Arrow management.</li>
<li>Recommends and executes appropriate solutions in a timely manner.</li>
<li>Responsible for promptly following up with customers as needed.</li>
<li>Ability to work from home effectively which includes access to high-speed DSL or Cable internet.</li>
<li>Other duties as assigned by management.</li>
</ul>
Requirements:
Experience and Education
<ul>
<li>Associate degree in Computer Technologies or applicable experience</li>
<li>Minimum of 3 years training or commensurate experience in electronic and PC technologies.</li>
<li>Support knowledge of SQL, Windows Active Directory, Networking, Windows and Windows Server.</li>
<li>Strong analytical skills.</li>
<li>Ability to read schematics and technical manuals.</li>
<li>PC, mechanical and electrical aptitude.</li>
<li>Excellent written and verbal communication skills.</li>
<li>Strong customer relations and phone skills.</li>
<li>Must be self-motivated to work independently without direct supervision.</li>
<li>Effective planning and organizational skills to efficiently manage time and call load.</li>
<li>Competency in various software applications including MSOffice.</li>
<li>Experience with Proprietary software a plus.</li>
<li>PC applications support experience.</li>
</ul>
Preferred
<ul>
<li>Previous field support experience.</li>
<li>Prior experience in supporting electronic gaming devices.</li>
<li>Bingo Gaming experience</li>
<li>Certification and 2 or more years of commensurate experience in network technologies.</li>
</ul>
Working Conditions
<ul>
<li>Travel is required and can exceed 75%.</li>
<li>Overtime and standby availability are required.</li>
<li>Position will require working in various environments, including bingo halls, bars, tribal reservations, and casinos.</li>
<li>Installations will include running cable, lifting heavy devices, and climbing ladders.</li>
<li>Available to work any shift and weekends as needed.</li>
</ul>

Field Service Technician - Ohio

<h3>Job Description</h3>
Job DescriptionDescription:
 
Kanawha Scales &amp; Systems an American Equipment Division has evolved from simply a scale service company to a premier provider of weighing and total industrial control solutions. We currently operate 19 offices in the eastern, mid-western, and southern United States. With more than 200 employees, we have the collective knowledge and expertise to not only service all brands of scale equipment, but to develop fully customized applications to suit all weighing and measuring needs.
 
We are seeking a Scale Service Technician, you will play a crucial role in ensuring the accurate and reliable operation of various types of scales used in industrial and commercial settings. Your responsibilities will include installation, maintenance, calibration, and troubleshooting of scales to guarantee precise measurements, compliance with industry standards, and customer satisfaction.
 
Essential Duties and Responsibilities:
<ul>
<li>Scale Installation- Properly install and set up various types of scales, including industrial, laboratory, and commercial scales, according to manufacturer specifications and industry standards.</li>
<li>Calibration- Perform calibration procedures to ensure that scales provide accurate measurements. Adjust calibration settings as needed to meet precision requirements.</li>
<li>Maintenance and Repair- Conduct routine maintenance on scales to prevent malfunctions and extend their lifespan. Diagnose and repair scale issues promptly to minimize downtime.</li>
<li>Inspection- Inspect scales for wear, damage, and functionality. Identify and address issues related to load cells, display units, and other components.</li>
<li>Documentation- Maintain detailed records of service and calibration activities, including calibration certificates, service reports, and parts used. Ensure all work is well-documented and compliant with industry regulations.</li>
<li>Customer Interaction- Interact with clients in a professional and courteous manner. Discuss service requirements, provide estimates, and address any concerns or questions related to scale operation.</li>
<li>Safety Compliance- Adhere to safety guidelines and protocols to ensure a secure working environment. Prioritize safety when working with heavy equipment and electrical components.</li>
<li>Quality Assurance- Ensure that serviced scales meet all quality and regulatory standards. Verify that scales are suitable for their intended applications.</li>
<li>Inventory Management- Keep track of spare parts, tools, and equipment required for scale service and maintenance. Replenish supplies as necessary.</li>
<li>Training- Stay up-to-date with the latest advancements in scale technology and industry best practices. Participate in training programs to enhance your skills and knowledge.</li>
</ul>
Skills and Knowledge:
<ul>
<li>Proven experience in scale installation, calibration, and repair.</li>
<li>Strong troubleshooting skills and the ability to diagnose and resolve technical issues.</li>
<li>Knowledge of industry standards and regulations related to scales (e.g., ISO 9001, NIST Handbook 44).</li>
<li>Proficiency in using calibration and measurement equipment.</li>
<li>Strong communication and customer service skills.</li>
<li>Physical fitness and the ability to lift heavy objects (50 pounds) and work in various environmental conditions.</li>
<li>Valid driver's license with satisfactory driving record. Class B (or A) Commercial Drivers License a plus.</li>
<li>AC/DC, MIG Welding a Plus.</li>
</ul>
Education:
<ul>
<li>High school diploma or equivalent; technical or vocational training in electronics, instrumentation, or a related field is preferred.</li>
<li>2-3 years’ experience in the industry preferred</li>
</ul>
 
What we offer:
 
We offer competitive compensation and benefits package, including health insurance, retirement plans, and paid time off.
<ul>
<li>Cigna Health Insurance (Kaiser in CA)</li>
<li>FSA &amp; HSA healthcare employer contribution</li>
<li>Critical Illness, Accidental, and Hospital Indemnity Plans</li>
<li>Dental and Vision Plans</li>
<li>Company paid STD &amp; LTD Disability Insurance</li>
<li>Educational and Tuition Reimbursement</li>
<li>Maternity (12-wks) and Paternity leave</li>
<li>Employee Assistance Program</li>
<li>Basic &amp; Voluntary Life AD&amp;D</li>
<li>4% 401K Employer Match, with 6% of your Contribution</li>
<li>Company Paid Time Off (PTO)</li>
<li>Company provided PPE</li>
<li>Discounts on products and services</li>
<li>Opportunities to network and connect</li>
</ul>
American Equipment Holdings is an organization of leading overhead crane and hoist, industrial weighing, and below-the-hook service providers in the United States. Together, our companies provide comprehensive solutions for everything related to customers’ overhead crane and hoist, rigging, and weighing and measurement needs, including OSHA mandated inspections, preventative maintenance and repair field services, parts, engineering, ISO certified fabrication, new and replacement equipment, automated systems, system modernizations and training. American Equipment Holdings is one the largest and fastest growing companies in our space with more than 800 dedicated team members that serve thousands of customers throughout the United States.
 
Our Commitment to Inclusion &amp; Belonging:
 
At American Equipment Holdings, we are dedicated to engaging with the widest possible range of talent. We believe that diverse perspectives drive innovation and engagement, enabling us to attract creative individuals and develop exceptional products, services, and solutions. We encourage all qualified candidates to apply. We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
 
Proof of right to lawfully work in the United States required.
 
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Requirements:

Scale Service Technician

<h3>Job Description</h3>
Job DescriptionDescription:
Arrow International is the world's largest manufacturer and supplier of charitable gaming products and solutions. We produce and distribute a wide array of products including consumables (pull tab tickets, bingo paper and ink, etc.) as well as world class, state-of-the-art, electronic gaming products. Our products are sold, installed, and operated in numerous social and gaming venues around the world. We continue to grow at a record pace and offer this exciting career opportunity to join our team where we are focused on attracting and engaging exceptional talent, empowering colleagues to achieve fulfilling careers, and creating fun and engaging products that are second to none for our customers.
 
Primary Roles and Responsibilities
<ul>
<li>Ability to diagnose software and hardware problems effectively. Analyzes, identifies, and solves customer equipment problems in accordance with established performance standards.</li>
<li>Responsible for logging service calls in Salesforce and recording related pertinent information.</li>
<li>Responsible for remote phone support when not traveling.</li>
<li>Responsible for escalating any tier 2/3 issues to the support specialist.</li>
<li>Responsible to escalate any support issues to management in a timely manner.</li>
<li>Ability to work through issues with above average first visit resolutions.</li>
<li>Work closely with distributors on parts orders, RMAs, and technical assistance.</li>
<li>On-site installations and support required, overnight travel will be involved and can exceed 75% at times.</li>
<li>Assist customers on the configuration and programming of Arrow equipment.</li>
<li>Train distributors and customers on the use of Arrow equipment.</li>
<li>Exceed customer satisfaction objectives as outlined by Arrow management.</li>
<li>Recommends and executes appropriate solutions in a timely manner.</li>
<li>Responsible for promptly following up with customers as needed.</li>
<li>Ability to work from home effectively which includes access to high-speed DSL or Cable internet.</li>
<li>Other duties as assigned by management.</li>
</ul>
Requirements:
Experience and Education
<ul>
<li>Associate degree in Computer Technologies or applicable experience</li>
<li>Minimum of 3 years training or commensurate experience in electronic and PC technologies.</li>
<li>Support knowledge of SQL, Windows Active Directory, Networking, Windows and Windows Server.</li>
<li>Strong analytical skills.</li>
<li>Ability to read schematics and technical manuals.</li>
<li>PC, mechanical and electrical aptitude.</li>
<li>Excellent written and verbal communication skills.</li>
<li>Strong customer relations and phone skills.</li>
<li>Must be self-motivated to work independently without direct supervision.</li>
<li>Effective planning and organizational skills to efficiently manage time and call load.</li>
<li>Competency in various software applications including MSOffice.</li>
<li>Experience with Proprietary software a plus.</li>
<li>PC applications support experience.</li>
</ul>
Preferred
<ul>
<li>Previous field support experience.</li>
<li>Prior experience in supporting electronic gaming devices.</li>
<li>Bingo Gaming experience</li>
<li>Certification and 2 or more years of commensurate experience in network technologies.</li>
</ul>
Working Conditions
<ul>
<li>Travel is required and can exceed 75%.</li>
<li>Overtime and standby availability are required.</li>
<li>Position will require working in various environments, including bingo halls, bars, tribal reservations, and casinos.</li>
<li>Installations will include running cable, lifting heavy devices, and climbing ladders.</li>
<li>Available to work any shift and weekends as needed.</li>
</ul>
 
#ZR
Company DescriptionArrow International is the world's largest manufacturer and supplier of charitable gaming products and solutions. We produce and distribute a wide array of products including consumables (pull tab tickets, bingo paper and ink, etc.) as well as world class, state-of-the-art, electronic gaming products. Our products are sold, installed, and operated in numerous social and gaming venues around the world. We continue to grow at a record pace and offer this exciting career opportunity to join our team where we are focused on attracting and engaging exceptional talent, empowering colleagues to achieve fulfilling careers, and creating fun and engaging products that are second to none for our customers 
<h3>Company Description</h3>
Arrow International is the world's largest manufacturer and supplier of charitable gaming products and solutions. We produce and distribute a wide array of products including consumables (pull tab tickets, bingo paper and ink, etc.) as well as world class, state-of-the-art, electronic gaming products. Our products are sold, installed, and operated in numerous social and gaming venues around the world. We continue to grow at a record pace and offer this exciting career opportunity to join our team where we are focused on attracting and engaging exceptional talent, empowering colleagues to achieve fulfilling careers, and creating fun and engaging products that are second to none for our customers

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