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<h3>Job Description</h3>
Job Description
Reports to: IT Support Manager
Pay Rate: 50,000 – 60,000 Annually
Duties and Responsibilities
Support/troubleshooting of moderately difficult hardware, software, network, mobile device, remote user and phone related issues within a large enterprise environment.
Remotely assist users with desktop, server, point of sale, business management programs, network or software troubleshooting, updating required software, firmware or applications
Occasional On-site visits to clients when remote work cannot resolve issue
Issue resolution and troubleshooting for software application errors, printer issues, shared resource access, hardware and software configuring and installations, OS patch management, performing basic network and server level troubleshooting, providing on-site support in a very customer-oriented service environment, and other duties as assigned
First level identification and escalation of Major Incidents using the approved IT escalation processes
Document all work performed through a ticket tracking system and effectively track and route incidents to the appropriate teams within IT
Assist in creating knowledgebase articles, checklists, FAQs and End User training.
Follow all standard service desk policies and procedures.
Answering or escalating customer questions, instructing customers in the operations and maintenance of systems/equipment
Willingness to learn industry specific and proprietary management systems
Perform network administration functions, user account permissions, Active Directory changes
Follow up with clients to ensure resolution is complete and satisfactory
Maintain accurate, thorough and timely information in ticketing system adhering to departmental policies and procedures
Collaborate with peers to form technical solutions
Completion of day-to-day help desk support requests and assigned projects that require interaction with other divisions of our company
Additional responsibilities as assigned
Must possess reliable transportation and be willing to travel to customer sites as needed
Capabilities/Competencies
Minimum of 3 years demonstrated, recent support/troubleshooting experience in all aspects of Windows XP, Windows 7, Windows 10, MAC, MS Office, Office 365, Internet Explorer 9 and above.
Minimum of 2 years in a customer service role within an IT support team.
Thorough knowledge of all Windows server and desktop operating systems
Thorough knowledge of Word, Excel, PowerPoint, Outlook, Active Directory and Exchange
Familiarity supporting (not engineering) TCP/IP, cables, IP phones, workstation connectivity, printer connectivity, POS devices and Active Directory administration
Ability to provide remote desktop support to customers.
Ability to use remote support tools like VNC, LogMeIn, RDP, etc.
Ability to multi-task and maintain good communication is a must
Solid organizational skills and be strong attention to detail.
Excellent written and oral communication skills.
Excellent problem analysis and solving skills.
The Help Desk is a 24x7 operation. Candidates must be very flexible and willing to work during holidays and on shifts as required.
Shifts may be changed based on coverage requirements and special events. Candidates may be asked to work longer hours on a case-by-case basis.
Must be able to learn quickly and be very self-sufficient with limited training required.
Candidates must be able to cope with stressful situations and frustrated customers in a calm and appropriate manner.
Self-starter, dependable and accurate in completing tasks with strong attention to detail.
Demonstrated ability to multi-task and work independently with minimal supervision.
Adhere to internal IT Policy and Procedures as it relates to helpdesk operations.
Independent, self-starting attitude with the willingness to share knowledge.
Strong customer service and problem-solving skills including the ability to provide diligent, prompt, and courteous responses to users’ questions or issues.
Ability to function effectively in a fast-paced environment
Desired Skills &amp; Experience
2-4-year degree in a Technical field
Minimum of 1 year in the hospitality industry
IT related certifications preferred – e.g. A+, Network+, Security+, ITIL or MCP.
Understanding of basic ITIL principals preferred.
Basic understanding of application architectural principals and technologies in relation to client/server, n-tier, asynchronous message hub and web-based.
Basic understanding of networking concepts, including LAN/WLAN/WAN, TCP/IP, ICMP, 802.1x authentication, 802.11 wireless networking, DNS, DHCP, VPN, RSA, proxy, certificates and FTP (SSL &amp; SSH) and ability to remotely troubleshoot connectivity issues for end users.
Basic understanding of types of network and server equipment, like firewalls, routers, switches, load balancers, blades, chassis, racks and SAN.
Demonstrated ability to support remote users over VPN technologies and get them operational without access to see their computer or remote network configuration.
Knowledge of Active Directory and application-based user account management.

MSP IT Support Technician - Fairfield, OH

<h3>Job Description</h3>
Job DescriptionDescriptionWho We Are We’re building a better way to donate plasma — one that’s fast, friendly, and powered by smart technology - our donor app makes booking and earning easy for donors, and our team makes every visit feel welcoming and personal. We’ve grown from 2 to 30+ locations in under 3 years, and we’re just getting started. If you want to grow your career with a high-energy team, this is a great opportunity. What You'll Do As the Center Quality Assurance Supervisor, you’ll own the regulatory and compliance program at the Donor Center, ensuring it operates at the highest standards of compliance, accuracy, and safety. You will be a key part of our culture of quality, holding the team accountable while creating a positive environment for the team and our donors. You will have a unique opportunity to be part of a high-growth organization, one that is changing rapidly and creating new opportunities for our high-performing team members. Compensation: Up to $70K ($50K - $55K base + up to 25% monthly bonus) + benefitsTravel: 8 weeks of paid training with travel and accommodations provided Key Responsibilities
<ul>
<li>Lead quality programs, including overseeing inspections, audits, and corrective action plans.</li>
<li>Keep the center audit-ready by maintaining compliance with industry, government, and company regulations at all times.</li>
<li>Provide independent oversight – maintain quality checks and documentation separate from daily operations to ensure objectivity.</li>
<li>Support center leadership – work closely with the Center Director to maintain safety and operational excellence.</li>
<li>Improve processes – track trends, analyze data, and implement plans to increase efficiency and reduce risk.</li>
<li>Oversee training and knowledge – ensure staff are trained and compliant with new policies and procedures.</li>
</ul>
 Required Qualifications
<ul>
<li>3+ years of experience in a regulated or process-driven environment (e.g., manufacturing, clinical, or business settings)</li>
<li>High school diploma, GED equivalent, or higher education</li>
<li>Ability to lift 50 lbs., sit or stand for extended periods, and enter cold environments (-40&amp;degree;C) for short periods</li>
<li>Ability to work day and evening hours, weekends, holidays and extended shifts as needed</li>
</ul>
&nbsp;Who You Are
<ul>
<li>A Detail -Oriented Problem Solver – You take ownership. You're excited to get in the weeds, know how to creatively prioritize and solve a long, ambiguous, and evolving task list, are trustworthy and outcomes oriented.</li>
<li>An Empathetic Communicator – You know how to adapt your communication style to meet different audiences (staff with different styles, donors, Ops leadership); you have strong conflict resolution skills, are even-keeled under pressure, and know how to motivate and inspire others.</li>
<li>A Development-Minded Employee - You are self-aware and curious, have integrity, and have a track record of steep learning curves.</li>
<li>A Data-Driven Decision Maker – You are metrics driven, have strong logical reasoning and decision-making skills, aren’t distracted by one-offs or edge cases.</li>
</ul>
&nbsp;Who You Are Not&nbsp;
<ul>
<li>Someone who isn’t excited to get their hands dirty – while you are hired for a role, our operations are often unpredictable, and we need people willing to jump in where they’re needed.</li>
<li>Someone who doesn’t thrive in an environment of continuous change – we are in a hypergrowth stage, which is unique for this industry. We need people who are excited to be with us on this rollercoaster.</li>
<li>Someone who wants to clock in and clock out. We are looking for team players who care about the impact their centers have on their communities and the plasma-based medicine, which takes a true ownership mentality and often extra hours.</li>
</ul>
 Why Join Parachute?
<ul>
<li>Competitive compensation with bonus potential&nbsp;</li>
<li>Medical, Dental, and Vision insurance</li>
<li>Paid time off&nbsp;</li>
<li>Company paid holidays&nbsp;</li>
<li>Career growth opportunities&nbsp;</li>
</ul>

Center Quality Assurance Supervisor

<h3>Job Description</h3>
Job DescriptionDescription:
Who We Are 
Aptima is a technological leader in the national security industry. Our mission is to drive the future of national security by engineering scalable solutions that fuse technological innovation with human potential to transform how individuals and teams train, develop, and perform in mission-critical environments.
 
Our culture is rooted in our core values, which have evolved over time and our employees have embraced: Integrity, Ingenuity, Excellence, Respect, Engagement, Teamwork. At our core, Aptima researches, develops, and innovates within an area that engineering firms largely ignore, the human component. To impact the world in meaningful ways, you must bring those innovations to light, and that is precisely what we do. 
 
How You’ll Make an Impact
As a Software Engineer Intern in the Performance Augmentation Systems Division, you’ll contribute to the development and testing of software for wearable sensors and IoT-based health and environmental monitoring systems. You’ll have the opportunity to collaborate with teams across the company to provide the best service to our broad customer base. 
 
Key responsibilities will include:
<ul>
<li>Develop, test, and debug software for wearable sensors and IoT-based systems in health and environmental monitoring applications</li>
<li>Collaborate with cross-disciplinary teams to integrate software components into larger system architectures</li>
<li>Write clean, maintainable, and scalable code using Python, Java, C++, or other programming languages</li>
<li>Research and implement new software frameworks and tools to meet specific project needs</li>
<li>Conduct software testing and debugging to ensure system functionality and reliability</li>
<li>Support cloud deployment and automated testing workflows for enhanced project performance</li>
</ul>
Requirements:
<ul>
<li>Ability to obtain and maintain a US government security clearance </li>
<li> Proficiency in one or more programming languages such as Python, Java, or C++</li>
<li>Currently pursuing a degree in Computer Science, Computer Engineering, or a related field</li>
<li>Strong interest in IoT, health technology, or environmental monitoring systems</li>
<li>Willingness to learn and adapt to new programming frameworks and tools</li>
</ul>

Software Engineer Intern, Performance Augmentation Systems (Summer 2026)

<h3>Job Description</h3>
Job DescriptionDescription:
Diaconia is looking for a talented Research Data Analyst, Senior to join our Amazing team!
If you're looking to join a company that truly appreciates you and your talents, look no further! At Diaconia, we are committed to serving and caring for our colleagues, our clients and our community. Our team is made up of talented individuals who appreciate having the opportunity to contribute their knowledge and experience to further the growth and development of our industry. Our ideal candidates embrace diverse thinking, enjoy partnering with others and are seeking to make a difference!
Job Overview:
Primary ResponsibilitiesData Collection &amp; Analysis
<ul>
<li>Collect, aggregate, and interpret data from USAF maintenance and logistics systems. </li>
<li>Perform trend assessments and identify performance indicators, deviations, and improvement opportunities. </li>
<li>Translate analytical findings into visual outputs including charts, graphs, dashboards, and spreadsheet reports. </li>
</ul>
Data Integrity &amp; Quality Assurance
<ul>
<li>Validate data sets within G081, Program Depot Maintenance Scheduling System (PDMSS), and Logistics Evaluation Assurance Program (LEAP). </li>
<li>Ensure data accuracy, traceability, standardization, and relevance for decision-support applications. </li>
<li>Identify inconsistent or incomplete data entries and work with stakeholders to correct deficiencies. </li>
</ul>
Modeling, Forecasting, &amp; Simulation
<ul>
<li>Independently design, build, and execute scientific models to evaluate and predict aircraft and logistics performance parameters.</li>
<li>Utilize quantitative and computational tools such as JMP, MATLAB, Simio, Python, and VBA to simulate operational outcomes. </li>
<li>Apply analytical methodologies to solve complex sustainment problems and develop alternative solutions. </li>
</ul>
Research, Innovation, &amp; Study Participation
<ul>
<li>Serve as a member of analytical study teams supporting USAF logistics, maintenance, and operational improvement efforts. </li>
<li>Generate new concepts, tools, and methodologies to strengthen aircraft health monitoring and forecasting capabilities. </li>
<li>Manage project scope, timelines, deliverables, and budget constraints to ensure successful study execution. </li>
</ul>
Visualization &amp; Results Communication
<ul>
<li>Build data dashboards, performance graphics, and visualization models using Tableau or similar tools. </li>
<li>Present analytic outcomes to program leadership, engineering teams, and cross-organizational audiences. </li>
<li>Develop written reports, white papers, briefings, and data packages supporting program decisions. </li>
</ul>
Customer &amp; Interagency Collaboration
<ul>
<li>Coordinate with USAF units, program offices, depot organizations, and enterprise users to enhance data quality and analytic output. </li>
<li>Communicate complex technical findings in a clear, actionable manner for both technical and non-technical audiences. </li>
<li>Maintain strong professional relationships and support negotiation, problem-resolution, and consensus building.</li>
<li>Must have USAF experience or relevant Department of Defense experience with the Aircraft. </li>
<li>Prior Aircraft Crew Chief experience a plus. </li>
</ul>
Requirements:
Additional Information:
Required Skills &amp; Qualifications
<ul>
<li>Experience with USAF logistics, maintenance, or program support systems. </li>
<li>Proficiency in quantitative analysis, modeling, and data validation. </li>
<li>Ability to develop analytics tools/programs using JMP, MATLAB, Simio, Python, or VBA. </li>
<li>Experience designing and delivering data visualizations—Tableau preferred. </li>
<li>Strong written and verbal communication skills. </li>
</ul>
Desired Experience
<ul>
<li>Background in aircraft sustainment, depot maintenance, or reliability/maintainability analysis. </li>
<li>Experience with operational readiness metrics and performance forecasting. </li>
<li>Knowledge of Air Force data environments, workflow structure, and stakeholder relationships. </li>
<li>USAF Aircraft Crew Chief experience. </li>
</ul>
Minimum Required Qualifications:
<ul>
<li>Active Secret DOD Clearance required at hire date will upgrade right candidate to Top Secret DOD Security Clearance</li>
<li>U.S. Citizenship required for U.S. Government entity.</li>
<li>AND One of the following combinations of education/experience:
<ul>
<li>MA/MS degree, and twelve (12) years of experience in the respective technical/professional discipline being performed, five (5) years of which must be in the DoD.</li>
<li>BA/BS, fifteen (15) years of experience in the respective technical/professional discipline being performed, five (5) of which must be in the DoD.</li>
</ul>
</li>
</ul>

Aircraft MXS Research/Data Analyst, Senior WPAFB

<h3>Job Description</h3>
Job DescriptionDescription:
***THIS IS AN ON-SITE POSITION LOCATED IN AURORA, OHIO***
About Us:
LayerZero Power Systems Inc. is a globally recognized leader in providing state-of-the-art power distribution solutions for critical industries. With a strong focus on reliability, innovation, and customer satisfaction, we deliver advanced power systems products that ensure uninterrupted and dependable power supply in mission-critical environments. Our customer base is comprised of companies in the transaction processing, financial, computer service provision and semiconductor manufacturing sectors. LayerZero Power Systems is on a trajectory of sustained growth, with a loyal customer base of existing Fortune 100 customers and an expanding portfolio of new customers. 
 
Position description: Systems Administrator
Responsible for maintaining, monitoring, and supporting LayerZero’s IT systems and infrastructure. This role requires a detail-oriented professional with strong technical skills who can ensure system reliability, troubleshoot issues, and contribute to ongoing improvements in IT operations.
 
Primary Duties:
<ul>
<li>System Administration</li>
<li>Manage and maintain servers, networks, and cloud environments.</li>
<li>Perform routine system monitoring, backups, and patch management.</li>
<li>Troubleshoot hardware, software, and connectivity issues.</li>
<li>User Support</li>
<li>Provide technical support to employees, resolving escalated service desk tickets.</li>
<li>Ensure timely response to system outages and user requests.</li>
<li>Train staff on IT policies, tools, and best practices.</li>
<li>Security &amp; Compliance</li>
<li>Implement and monitor security protocols, including access controls and data protection.</li>
<li>Support compliance with industry standards and company policies.</li>
<li>Assist with audits and risk assessments.</li>
<li>Process Improvement</li>
<li>Document procedures, configurations, and system changes.</li>
<li>Identify opportunities to automate tasks and improve efficiency.</li>
<li>Collaborate with IT leadership on infrastructure upgrades and new technology initiatives.</li>
</ul>
Requirements:
Skills &amp; Experience:
<ul>
<li>3+ years of experience in systems administration or IT support.</li>
<li>Strong knowledge of Windows/Linux environments, networking, and cloud platforms.</li>
<li>Familiarity with virtualization, backup solutions, and monitoring tools.</li>
<li>Excellent problem-solving and communication skills.</li>
<li>Ability to manage multiple priorities in a fast-paced environment. </li>
</ul>
Education: 
<ul>
<li>Associate or Bachelor’s degree in Information Technology, Computer Science, or related field. </li>
</ul>
What We Offer:
<ul>
<li>Competitive pay with performance incentives </li>
<li>100% company-paid medical, dental, and vision </li>
<li>401(k) with company match </li>
<li>3 weeks PTO, 8 paid holidays, and 2 floating holidays </li>
</ul>
Why You Will Love Working with Us: 
<ul>
<li> Impact: Develop your skills and expertise in a rapidly growing industry, with your work directly influencing the success of mission-critical projects. </li>
<li>Innovation: Immerse yourself in an environment that celebrates forward-thinking and continuous improvement. </li>
<li> Collaborative spirit: Work closely with engineers, marketers, and other professionals to bring ideas to life. </li>
<li> Grow with us: We are committed to your personal and professional development, offering endless opportunities to improve your skills and advance your career. </li>
</ul>
At LayerZero, we are proud to be an Equal Opportunity Employer. We welcome and celebrate diversity, and we are committed to creating an inclusive environment for all employees.

Systems Administrator

<h3>Job Description</h3>
Job DescriptionDescription:
***THIS IS AN ON-SITE POSITION LOCATED IN AURORA, OHIO***
About Us:
LayerZero Power Systems Inc. is a globally recognized leader in providing state-of-the-art power distribution solutions for critical industries. With a strong focus on reliability, innovation, and customer satisfaction, we deliver advanced power systems products that ensure uninterrupted and dependable power supply in mission-critical environments. Our customer base is comprised of companies in the transaction processing, financial, computer service provision and semiconductor manufacturing sectors. LayerZero Power Systems is on a trajectory of sustained growth, with a loyal customer base of existing Fortune 100 customers and an expanding portfolio of new customers. 
 
Position Description: Manager of IT Operations
Oversee the daily management of LayerZero’s IT environment, ensuring systems run efficiently, securely, and in alignment with business needs. This role requires a hands-on leader who can balance technical expertise with operational oversight, while building scalable processes and supporting a high-performing team.
 
Primary Duties:
• Operational Oversight
• Manage day-to-day IT operations, including servers, networks, cloud platforms, and end-user support.
• Ensure system uptime, performance, and reliability across all business units.
• Oversee incident response, troubleshooting, and root cause analysis.
• Team Leadership
• Lead and mentor IT staff, fostering professional growth and accountability.
• Coordinate workload, priorities, and schedules to meet service-level expectations.
• Build a culture of collaboration and continuous improvement.
• Process &amp; Systems Management
• Develop and enforce IT policies, procedures, and standards.
• Implement monitoring tools and dashboards to track performance and risks.
• Drive automation and efficiency in IT workflows.
• Security &amp; Compliance
• Partner with security teams to ensure compliance with industry standards and regulations.
• Oversee patch management, access controls, and data protection practices.
• Support audits and risk assessments.
• Strategic Contribution
• Provide regular updates to leadership on IT performance, risks, and opportunities.
• Align IT operations with business priorities and growth initiatives.
• Contribute to long-term planning for infrastructure scalability and resilience.
Requirements:
Skills and Experience:
• Bachelor’s degree in Information Technology, Computer Science, or related field.
• 5+ years of IT operations experience, with at least 2 years in a leadership role.
• Strong knowledge of network administration, cloud services, and enterprise systems.
• Experience with ITIL practices, service desk management, and vendor coordination.
• Excellent communication and problem-solving skills.
• Proven ability to lead teams and manage complex technical environments.
What We Offer:
· Competitive pay with performance incentives 
· 100% company-paid medical, dental, and vision 
· 401(k) with company match 
· 3 weeks PTO, 8 paid holidays, and 2 floating holidays 
Why You Will Love Working with Us: 
· Impact: Develop your skills and expertise in a rapidly growing industry, with your work directly influencing the success of mission-critical projects. 
· Innovation: Immerse yourself in an environment that celebrates forward-thinking and continuous improvement. 
· Collaborative spirit: Work closely with engineers, marketers, and other professionals to bring ideas to life. 
· Grow with us: We are committed to your personal and professional development, offering endless opportunities to improve your skills and advance your career. 
At LayerZero, we are proud to be an Equal Opportunity Employer. We welcome and celebrate diversity, and we are committed to creating an inclusive environment for all employees.

Manager of IT Operations

<h3>Job Description</h3>
Job DescriptionDescription:
Who We Are 
Aptima is a technological leader in the national security industry. Our mission is to drive the future of national security by engineering scalable solutions that fuse technological innovation with human potential to transform how individuals and teams train, develop, and perform in mission-critical environments.
 
Our culture is rooted in our core values, which have evolved over time and our employees have embraced: Integrity, Ingenuity, Excellence, Respect, Engagement, Teamwork. At our core, Aptima researches, develops, and innovates within an area that engineering firms largely ignore, the human component. To impact the world in meaningful ways, you must bring those innovations to light, and that is precisely what we do. 
 
How You’ll Make an Impact
As a Software Engineer Intern in Aptima’s Training, Learning, &amp; Readiness Division, you’ll contribute to the development and testing of software for training and performance assessment systems. Your work may include implementing, testing, documenting, and delivering measurement, assessment, analysis, reporting, and visualization capabilities as part of a cross-disciplinary team including scientists, engineers, and subject matter experts. Your software may deploy to customer sites producing tangible advantages to the readiness of their workforce. 
 
Key responsibilities will include:
<ul>
<li>Develop, test, debug, and document data-centric software integrating with established learning and training systems (e.g., flight simulators)</li>
<li>Use standards-based programming interfaces and data specifications</li>
<li>Collaborate with cross-disciplinary teams to integrate software components into larger system architectures</li>
<li>Write clean, maintainable, and scalable code using Python, Java, C#, C++, or other programming languages</li>
<li>Research and implement new software frameworks and tools to meet specific project needs</li>
<li>Conduct software testing and debugging to ensure system functionality and reliability</li>
<li>Support cloud deployment and automated testing workflows for enhanced project performance</li>
</ul>
Requirements:
<ul>
<li> Ability to obtain and maintain a US government security clearance </li>
<li>Proficiency in one or more programming languages such as Python, Java, C#, or C++</li>
<li>Currently pursuing a degree in Computer Science, Computer Engineering, or a related field</li>
<li>Interest in data storage, processing, and visualization with experience using one or more related commercial or open-source tools</li>
<li>Willingness to learn and adapt to new programming frameworks and tools</li>
<li>Experience with cloud deployment and distributed systems</li>
<li>Familiarity with automated testing tools and techniques</li>
<li>Exposure to machine learning or data processing workflows</li>
<li>Ability to obtain and maintain a US government security clearance </li>
</ul>

Software Engineer Intern, Training, Learning, & Readiness (Summer 2026)

<h3>Job Description</h3>
Job DescriptionDescription:
General Summary:
Apply knowledge of the fundamentals of configuration management to establish and maintain consistency of a product's performance, functional, and physical attributes with its requirements, design, and operational information throughout its life.
Responsibilities:
<ul>
<li>Assist with reviewing program-unique specifications to include system specifications, development specifications, and product specifications for both hardware and software, for proper format, content, and compliance with program requirements and appropriate standards; process requests for nomenclature and requests for Computer Program Identification Numbers (CPINs); and track the requests through the appropriate government agencies for responding back to the customer.</li>
<li>Support the configuration control function, to include receipt, dissemination, processing, tracking, and final disposition of ACSNs, ECPs, CCPs, Requests for Deviation/ Waiver (RFD/RFW), DRs, airworthiness directive notes, service introductions; review change proposals for thoroughness, configuration and data management impacts and compliance with Government requirements; make appropriate recommendations for Government review and disposition; assist in the preparation and conduct of CCB and business management boards (or their equivalent); assist in maintaining change proposal files; and assist in providing historical information.</li>
<li>Assist in preparing and submitting product data or perform other configuration management activities as required, to include support for CCB Charter development and the administration of CCB activities.</li>
<li>Plan/implement FCAs and PCAs and confirm the adequacy of data used to support these audits.</li>
<li>Assist in reviewing and evaluating OEM proposals and reports for configuration status accounting of assigned systems/subsystem(s) and compliance with Government technical data requirements.</li>
<li>Assist in maintaining configuration status accounting databases and records to reflect the configuration status of baseline documentation and fielded systems and equipment.</li>
<li>Assist data users and requesters with the selection and tailoring of DIDs; preparation of one-time and standard DIDs; and filling out data management forms such as CDRL and Contractor Data Requirements Substantiation (AF Form 585).</li>
<li>Provide support and expertise to assist in organizing and issuing data calls in support of weapons systems and subsystems. This support shall include drafting of data call letters for Government review and release.</li>
<li>Have understanding of distribution statements and FAR/DFARS data rights clauses; evaluating change proposals for impacts to data; monitoring the delivery and approval of contract technical data to include report generation and follow up actions and record maintenance in the AF Generation, Receiving, Integrated Tracking System (GRITS).</li>
<li>Assist in data reviews. This assistance shall include integrating inputs from Program Office/IPT functionals into draft CDRLs, preparing data review documentation, participating in data reviews, drafting data, reviewing minutes, and following up and maintaining statuses of action items.</li>
<li>Provide assistance in the preparation and maintenance of CDRLs for inclusion in weapon system contractor RFPs, contracts, and contract modifications.</li>
<li>Provide support to the DR function operation of the Joint Deficiency Reporting System (JDRS) or similar system for originating, to include assisting with receiving, processing and tracking DRs; establishing and maintaining DR/Material Improvement Project (MIP) files and databases; providing disposition instruction for exhibits; and assisting in the planning and conduct of MIP Review Board meetings.</li>
<li>Assist by providing engineering data management support for program requirements to include preparing or updating and maintaining any engineering data management plan; establishing and maintaining an engineering data activity file; and providing technical support in the preparation of and conduct of engineering data guidance conferences and engineering drawing In-Process Reviews (IPRs).</li>
<li>Provide configuration/data management-related research, analyses, studies, documentation, briefing development, and assistance in briefing delivery as required to support mission partner activities.</li>
<li>Apply knowledge of the fundamentals of configuration management and the deficiency reporting process to assist in establishing and maintaining consistency of a product's performance, functional, and physical attributes with its requirements, design, and operational information throughout its life.</li>
</ul>
Disclaimer "The responsibilities and duties outlined in this job description are intended to describe the general nature and level of work performed by employees within this role. However, they are not exhaustive and may be subject to change or modification at any time to meet the evolving needs of the organization.
Requirements:
Requirements:
<ul>
<li>BA/BS, ten (10) years of experience in the respective technical/professional discipline being performed, three (3) of which must be in the DoD</li>
<li>OR, ten years of project assistance, administrative assistance or similar experience in the public, military, non-profit or private sectors</li>
<li>OR, fifteen (15) years of directly related experience with proper certifications as described in the Functionally Aligned Job Descriptions, five (5) of which must be in the DoD</li>
<li>U.S. Citizenship required; Ability to obtain/maintain a Security clearance at the required level</li>
</ul>

Configuration/Data Manager Journeyman WP AFB

<h3>Job Description</h3>
Job Family:
SAAS/PAAS/Cloud Consulting
 Travel Required:
None
 Clearance Required:
None
What You Will Do:
Guidehouse has an exciting opportunity for a Microsoft Dynamics Architect to support our client's Case Management system. As an Architect, you will work with the technical team to design and deliver the case management solution within a given time, identify risks and mitigate the risk during the design phase. You will be responsible for high-quality projects. You will work with the client, PM, and BA and streamline the communication between teams.
Key Responsibilities:
<ul>
<li>
Gather technical requirements and propose solutions based on client’s architectural and business needs
</li>
<li>
Drive Dynamics CRM implementations through all project phases, including discovery, definition, build, test, and deploy
</li>
<li>
Lead data-centric discussions with the client through discovery meetings.
</li>
<li>
Translate concepts into user flows, wireframes, system diagrams, and prototypes
</li>
<li>
Develop integrations and customizations to Dynamics CRM
</li>
<li>
Design and lead the system architecture process to create, define specifications for, and implement customizations for any custom code or data migration requirements
</li>
<li>
Present tailored demonstrations of the technology solution
</li>
<li>
Work with technology and business groups to define project specifications
</li>
<li>
Develop technical solution designs and implementation plans and take full ownership of the Dynamics 365 solution
</li>
<li>
Interact with both prospective and current customers during product demos/evaluations
</li>
<li>
Enhance efficiency of development, testing and release process; develop tools and frameworks to ensure robust and high-quality delivery of Dynamics 365 Implementations
</li>
<li>
Document technical risks and issues, and actively work to avoid, mitigate, resolve risks and technical debt
</li>
<li>
Relay of the solution design to the development team and provide technical guidance during development of the solution to the development team.
</li>
<li>
Travel to multiple customer locations for demos and meetings when required
</li>
</ul>
What You Will Need:
<ul>
<li>
US Citizenship is contractually required for this role
</li>
<li>
Minimum degree: US equivalent Bachelor's Degree
</li>
<li>
Minimum of Eight (8) years of professional experience
</li>
<li>
Minimum of Five (5) years of experience implementing and managing CRM solutions at an enterprise level (Microsoft Dynamics CRM / Dynamics 365)
</li>
<li>
Selected candidate must be able to work in a hybrid environment
</li>
<li>
Evaluate, design, and implement Microsoft Dynamics 365 business solutions, often working on-site to help customers deploy their solutions
</li>
<li>
Experience translating technical information in to easy-to-understand business concepts
</li>
<li>
Exceptional analytical and problem-solving skills
</li>
<li>
Great interpersonal skills and can be collaborative
</li>
<li>
Experience developing &amp; deploying business applications using Microsoft’s Dynamics Power Platform
</li>
<li>
Core Skills: C#, SQL, .Net, D365, CRM SDK, CRM Plugins, PowerApps, Power BI, &amp; Power Automate (formally known as Flow)
</li>
<li>
Must have experience with full life-cycle implementation of Dynamics 365&nbsp;
</li>
</ul>
What Would Be Nice To Have:
<ul>
<li>
Experience in “Big 4” or equivalent established consulting firm and/or Microsoft Gold partner highly desired
</li>
<li>
BA/BS degree in Business, Computer Science or Engineering
</li>
<li>
Experience with public sector clients preferred
</li>
<li>
Experience with Agile or Hybrid-Agile methodology
</li>
</ul>
The annual salary range for this position is $130,000.00-$216,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.
 What We Offer:
Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.
Benefits include:
<ul>
<li>
Medical, Rx, Dental &amp; Vision Insurance
</li>
<li>
Personal and Family Sick Time &amp; Company Paid Holidays
</li>
<li>
Position may be eligible for a discretionary variable incentive bonus
</li>
<li>
Parental Leave and Adoption Assistance
</li>
<li>
401(k) Retirement Plan
</li>
<li>
Basic Life &amp; Supplemental Life
</li>
<li>
Health Savings Account, Dental/Vision &amp; Dependent Care Flexible Spending Accounts
</li>
<li>
Short-Term &amp; Long-Term Disability
</li>
<li>
Student Loan PayDown
</li>
<li>
Tuition Reimbursement, Personal Development &amp; Learning Opportunities
</li>
<li>
Skills Development &amp; Certifications
</li>
<li>
Employee Referral Program
</li>
<li>
Corporate Sponsored Events &amp; Community Outreach
</li>
<li>
Emergency Back-Up Childcare Program
</li>
<li>
Mobility Stipend
</li>
</ul>
About Guidehouse
Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.
Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.
If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at <a href="mailto:RecruitingAccommodation@guidehouse.com" target="_blank">RecruitingAccommodation@guidehouse.com</a>. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.
All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or <a href="mailto:guidehouse@myworkday.com" target="_blank">guidehouse@myworkday.com</a>.&nbsp; Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse.&nbsp; Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.
If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse’s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact <a href="mailto:recruiting@guidehouse.com" target="_blank">recruiting@guidehouse.com</a>. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant’s dealings with unauthorized third parties.
Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.

Microsoft Dynamics CE Technical Architect

<h3>Job Description</h3>
Job Family:
SAAS/PAAS/Cloud Consulting
 Travel Required:
Up to 10%
 Clearance Required:
None
What You Will Do:
We are looking for a hands-on senior software engineer with deep knowledge of Microsoft Power Apps, including Microsoft Dynamics 365 developer. An expert on Power Apps to design, configure and develop custom solutions in Microsoft Power platform. The candidate will take an active role in supporting and building on the MPP application. The candidate will have excellent presentation, communication, leadership, and client development skills to effectively present information to C-level management, public groups, and/or the board of directors. The candidate should have excellent organizational and multi-tasking skills, attention to quality, self-motivation and a strong desire to succeed. What You Will Need:
<ul>
<li>
Minimum of THREE (3) years of experience on Microsoft Power Platform
</li>
<li>
US Citizenship is contractually required for this role
</li>
<li>
Minimum Degree: US equivalent Bachelor's Degree
</li>
<li>
Selected Candidate must be able to work in a hybrid environment
</li>
<li>
Hands-on experience with D365 Customer Experience / Dynamics CRM / PowerApps / Power Automate technical solutions
</li>
<li>
Experience with Software as a Service (SaaS) and/or Platform as a Service (PaaS) environments
</li>
<li>
Hands on experience with one or more of the following D365 / Dynamics CRM modules: Customer Engagement, Project Service Automation, Field Service, Sales, Marketing
</li>
<li>
Experience developing &amp; deploying business applications using Microsoft’s Dynamics Power Platform Core Skills: C#, SQL, .Net, D365, CRM SDK, CRM Plugins, PowerApps, Power BI, &amp; Power Automate (formally known as Flow)
</li>
<li>
Intermediate to advanced knowledge of relational database concepts
</li>
<li>
Must have experience with full life-cycle implementation of Dynamics 365
</li>
<li>
Must demonstrate knowledge and experience in ERP implementation principles, practices and methodologies
</li>
<li>
Must have experience and strong working knowledge across all MS Dynamics D365 Customer Engagement modules
</li>
<li>
Provide Batch Job monitoring and issue resolution
</li>
<li>
Provide Integration monitoring and resolution
</li>
<li>
Scribe experience necessary
</li>
<li>
Experience across the full MS BI Stack - SSIS, SSAS, SSRS
</li>
<li>
Experience on Microsoft Portals
</li>
<li>
Experience with Agile methodology
</li>
</ul>
What Would Be Nice To Have:
<ul>
<li>
Experience in “Big 4” or equivalent established consulting firm and/or Microsoft Gold partner highly desired
</li>
<li>
BA/BS degree in Business, Computer Science or Engineering
</li>
<li>
Experience with public sector clients preferred
</li>
<li>
Experience with Agile or Hybrid-Agile methodology
</li>
</ul>
The annual salary range for this position is $113,000.00-$188,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.
 What We Offer:
Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.
Benefits include:
<ul>
<li>
Medical, Rx, Dental &amp; Vision Insurance
</li>
<li>
Personal and Family Sick Time &amp; Company Paid Holidays
</li>
<li>
Position may be eligible for a discretionary variable incentive bonus
</li>
<li>
Parental Leave and Adoption Assistance
</li>
<li>
401(k) Retirement Plan
</li>
<li>
Basic Life &amp; Supplemental Life
</li>
<li>
Health Savings Account, Dental/Vision &amp; Dependent Care Flexible Spending Accounts
</li>
<li>
Short-Term &amp; Long-Term Disability
</li>
<li>
Student Loan PayDown
</li>
<li>
Tuition Reimbursement, Personal Development &amp; Learning Opportunities
</li>
<li>
Skills Development &amp; Certifications
</li>
<li>
Employee Referral Program
</li>
<li>
Corporate Sponsored Events &amp; Community Outreach
</li>
<li>
Emergency Back-Up Childcare Program
</li>
<li>
Mobility Stipend
</li>
</ul>
About Guidehouse
Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.
Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.
If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at <a href="mailto:RecruitingAccommodation@guidehouse.com" target="_blank">RecruitingAccommodation@guidehouse.com</a>. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.
All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or <a href="mailto:guidehouse@myworkday.com" target="_blank">guidehouse@myworkday.com</a>.&nbsp; Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse.&nbsp; Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.
If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse’s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact <a href="mailto:recruiting@guidehouse.com" target="_blank">recruiting@guidehouse.com</a>. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant’s dealings with unauthorized third parties.
Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.

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