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<h3>Job Description</h3>
Job Description
Job Summary: We are looking for a Guest Service Representative/Front Desk Clerk who will enthusiastically greet and welcome guests to the hotel. The representative will complete check-in and/or check-out of guests' stays per Marriott standards. The hotel front desk clerk will accommodate special requests and ensure that all guests have a great experience while staying at our hotel.&nbsp; &nbsp;
<ul>
<li>PM Agent: 3pm-11pm&nbsp; &nbsp; &nbsp;Weekends are required&nbsp;</li>
</ul>
Benefits for the Guest Service Representative/Hotel Front Desk Clerk:
<ul>
<li>Competitive Pay</li>
<li>Paid Time Off</li>
<li>Employee Rate Discounts for Marriott hotels</li>
<li>Team Work Environment</li>
<li>Opportunities for Growth</li>
</ul>
Responsibilities&nbsp;&nbsp;
<ul>
<li>Greet customers promptly with a friendly and sincere welcome. Use a clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such as hotel amenities and local attractions</li>
<li>Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. Accept and record vouchers and other forms of payment. Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer</li>
<li>Complete registration process by inputting and retrieving information from the computer system, confirming information including number of guests and room rate. Promote all marketing programs. Make appropriate selection of rooms based on guest needs. Code electronic keys. Non-verbally confirm the room number and rate. Provide welcome folders containing room keys, certificates, coupons and area’s attractions</li>
<li>Promptly answer the telephone using a clear speaking voice. Answer telephone with the hotel’s scripted greeting. Input messages into the computer and retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested. Ensure all guest correspondences are kept confidential</li>
<li>Close guest accounts at time of check out and inquire guest of satisfaction. In the event of dissatisfaction, contact management immediately</li>
<li>Resolve issues such as location changes, providing additional room amenities and credit issues</li>
<li>Record guest comments or complaints by listening and offering assistance in order to resolve any problems such as price conflicts, insufficient heating/cooling, etc.</li>
<li>Performs miscellaneous job-related duties as assigned</li>
</ul>
Requirements and Qualifications
<ul>
<li>Regular attendance is essential</li>
<li>May be required to work varying schedules and holidays</li>
<li>Required to fully comply with the hotel’s rules and regulations</li>
<li>Any combination of education and experience equivalent to graduation from high school or any other combination of education, training, or experience that provides the required knowledge skills and abilities</li>
<li>Requires continual standing and movement throughout front office area</li>
<li>Periods of standing exceeding 50% of work shift are required</li>
<li>Maintain a well-groomed and professional appearance</li>
</ul>
About Us: American Hospitality Management, Inc. (AHM) is a nationwide, award-winning, hospitality management group servicing limited and full service hotels, extended stay, and resort properties. The team culture throughout AHM Corporate and each property is unlike any other. We are one big team who provide a creative and collaborative environment for one another, supports each other, and assists each other whenever we are able.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Hotel Front Desk Associate - Full Time

<h3>Job Description</h3>
Job DescriptionBenefits/Perks 
<ul>
<li>Competitive wages</li>
<li>Career Growth Opportunities</li>
<li>Fun and Energetic Environment</li>
</ul>
Job Summary We are seeking a positive, friendly, and experienced Hotel Manager to organize and oversee daily operations of our facilities. As the Hotel Manager, you will provide strategic direction for the company and supervise the activities of our diverse workforce. The Hotel Manager will be involved in every aspect of the hotel operations, from dealing with customer complaints to strategizing and preparing reports. The Hotel Manager must possess excellent communication skills and remain focused on ensuring both positive customer experiences and positive team/employee experiences. The ideal candidate is a team player as well as an effective leader, capable of leading by example and fostering a climate of cooperation and teamwork. Responsibilities 
<ul>
<li>Oversee the work of all employees and set clear objectives</li>
<li>Hire qualified personnel according to standards set forth by the company</li>
<li>Organize and coordinate operations and allocate responsibilities to ensure maximum efficiency</li>
<li>Manage budgets and expenses, analyze and report on financial information</li>
<li>Develop and implement a strong marketing strategy to promote the hotels services</li>
<li>Communicate with customers when appropriate</li>
<li>Resolve issues that arise with maintenance, equipment, and renovations</li>
<li>Collaborate with outside entities including suppliers, vendors, event planners, and travel agencies</li>
<li>Conduct regular inspections of the facility and uphold strict compliance with health and safety standards</li>
</ul>
Qualifications 
<ul>
<li>Proven experience as a Hotel Manager is preferred</li>
<li>Familiarity with hospitality industry standards</li>
<li>Proficiency in English; knowledge of additional languages is a plus</li>
<li>Well-versed in hotel management best practices and relevant laws/guidelines</li>
<li>Ability to resolve issues with a customer-focused orientation</li>
<li>An outgoing personality</li>
<li>Excellent communication skills</li>
<li>Strong organizational and time-management skills</li>
<li>Bachelors degree in Hospitality Management, Business Administration, or relevant field is preferred</li>
</ul>

Hotel Manager

<h3>Job Description</h3>
Job DescriptionPosition Summary: A SPENGA manager is a positive, energetic and efficient individual who warmly welcomes and takes care of members. Qualifications: 
<ul>
<li>Strong management and leadership abilities</li>
<li>Previous sales experience required; preferably high-end goods or services</li>
<li>Willingness to learn. Candidates must be able to adapt to our exciting new fitness philosophy</li>
<li>Motivation and drive</li>
<li>Excellent customer service and sales skills</li>
<li>Experience and/or certifications in personal training, group training, Spin and yoga are a plus</li>
</ul>
Job Requirements: 
<ul>
<li>Sell memberships and retail</li>
<li>Meet and exceed sales and retention expectations</li>
<li>Retain and increase client participation</li>
<li>Set up and reset studio equipment before and after classes.</li>
<li>Maintain clean facility</li>
<li>As a SPENGA ambassador, managers will promote, sell and add to the SPENGA culture in and out of the studio.</li>
</ul>

Part-time Front Desk Associate

<h3>Job Description</h3>
Job DescriptionMaintain and promote high levels of sei-vice and hospitality at all times; assist our guests efficiently, courteously and professionally, both face-to-face and on the phone.&nbsp;As part of this job, this individual is required to: demonstrate good computer skills; handle cash and charges; stand for long periods of time; work in a high pressure, fast paced environment; be highly organized and detail oriented with excellent verbal and written communication skills ; present a friendly, outgoing, energetic and guest service oriented demeanor, with the ability to resolve guest issues, complaints, and problems in a quick, efficient manner and continuously improve the hotel's ability to anticipate our guests' needs. The position will perform additional&nbsp;tasks to assist&nbsp;the General Manager.&nbsp; This position is part of the leadership team and thus leading by example is mandatory; higher expectations will be held for this individual. All responsibilities of the Front Desk/Guest Service Agent will also apply.Responsibilities
<ul>
<li>Maintain and promote high levels&nbsp;of service and hospitality at all times o&nbsp;Ensure every guest feels welcomed and leaves satisfied.&nbsp;</li>
<li>Promote Guest Service; ensure service standards and etiquette are met or exceeded.&nbsp;</li>
<li>Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests.&nbsp;</li>
<li>Secure payment; activate/reissue room keys; Clear departures in computer system.&nbsp;</li>
<li>Ensure rates match market codes, document exceptions. Verify/adjust billing for guests.&nbsp;</li>
<li>Communicate to&nbsp;appropriate staff&nbsp;when guests are waiting for an available room and ensure minimal waiting times.&nbsp;</li>
<li>Coordinate with Housekeeping and Maintenance to track room status and guest concerns, follow up with guest to ensure problem resolution and guest satisfaction.&nbsp;</li>
<li>File guest/hotel paperwork or documentation as per GM direction&nbsp;</li>
<li>Answer, record, and process all guest calls, requests, questions, or concerns; follow up to ensure each has been met to guests’ satisfaction.&nbsp;</li>
<li>Answer guest inquires&nbsp;regarding&nbsp;the city, events, attractions, restaurants, direction, and information&nbsp;</li>
<li>Adhere to front desk checklist and hold other front desk staff accountable to do the same&nbsp;</li>
<li>Account balancing &amp; cash handling; Count and secure cash drawer at beginning and end of shift.&nbsp;</li>
<li>Run and check daily reports and credit card authorization reports.&nbsp;</li>
<li>Notify appropriate officials&nbsp;of any reports of theft, vandalism, assault, threatening guests/visitors, etc. Ensure documentation is received by supervisor.&nbsp;</li>
<li>Welcome and acknowledge guests according to company standards; anticipate&nbsp;and address guests’ service needs; assist&nbsp;individuals with disabilities; thank guests with genuine appreciation.&nbsp;</li>
<li>Speak using clear and professional language; answer telephones using appropriate etiquette.&nbsp;</li>
<li>Stand, sit, or walk for an extended period of time.&nbsp;</li>
<li>Move, lift, cany, push, pull, and place objects weighing up to 10 pounds without assistance.&nbsp;</li>
<li>Understand and abide by Image and Choice standards/expectations. Follow policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain&nbsp;confidentiality of proprietary information; protect company assets.&nbsp;</li>
<li>Other tasks will be assigned as needed by management&nbsp;</li>
</ul>
Required Skills
<ul>
<li>Ensure co-workers understand and abide by Image and Choice policies and procedures, o Address&nbsp;issues in a positive manner (constructively) &amp; see management for support/direction; report to concerns or breach of company policies to the GM.&nbsp;</li>
</ul>

Front Office / Guest Service Manager

<h3>Job Description</h3>
Job DescriptionOur NBC HOSPITALITY LLC is seeking front desk agents to join our team. We are looking for team players with high energy, an upbeat personality, and outstanding customer service skills! 8 hour shifts &nbsp; Day or Night availability. Benefits 
<ul>
<li>Medical, Dental, and Vision Insurance for Full Time Staff</li>
<li>Life Insurance for Full Time Staff</li>
<li>401(k) Retirement Plan</li>
<li>Paid Time Off</li>
<li>Employee discount</li>
</ul>
 Responsibilities
<ul>
<li>Exceptional guest service delivery with problem resolution ability</li>
<li>Excellent communication and phone skills</li>
<li>Process all guest check-ins, check-outs, room assignments, and room change/guest requests</li>
<li>Answer, record, and process all guest calls, requests, questions, or concerns; follow up to ensure each has been met to guests’ satisfaction</li>
<li>Account balancing &amp; cash handling</li>
<li>Ability to understand and uphold hotel and brand standards and expectations</li>
<li>General office up keeping and ensuring public areas are cleaned and replenished as needed</li>
<li>Knowledge of hotel amenities as well as surrounding area (attractions/restaurants) in order to optimally service guests needs</li>
<li>Knowledge of Microsoft office and computer skills</li>
<li>Capacity to stand or walk for an extended period of time.</li>
<li>Ability to move, lift, carry, push, pull, and place objects weighing up to 10 pounds</li>
<li>Adhere to all work rules, procedures, and policies established by the company including, but not limited to, those contained in the employee handbook.</li>
</ul>
Required Skills
<ul>
<li>Superior customer service skills including problem solving and ability to multi-task</li>
<li>Strong attention to detail, good follow through, and communication skills</li>
<li>Previous hotel or customer service experience preferred</li>
<li>Previous customer service experience preferred</li>
</ul>

Front Desk Agent

<h3>Job Description</h3>
Job Description
 
Fairfield Inn &amp; Suites in Chillicothe, OH is seeking a qualified, highly motivated Customer Service professional to fill immediate full time position. The successful candidate will have great communication skills, a professional and relaxed demeanor, and a strong ability to multi-task. Current positions available include coverage for both Front desk shifts of 8am to 4pm, 4pm to Midnight and Night Audit hours of midnight to 8am.
Job Responsibilities
<ul>
<li>Greet and welcome customers</li>
<li>Answer customer questions in person and on phone</li>
<li>Make and cancel reservation for guests</li>
<li>Check In/Check Out hotel guests</li>
<li>Screen and direct incoming calls and emails</li>
<li>Record and relay messages</li>
<li>File paperwork</li>
<li>Maintain inventory and restock supplies for guest amenities and The Market</li>
<li>Maintain a clean reception area</li>
</ul>
Job Qualifications
<ul>
<li>Strong communication skills</li>
<li>Good verbal communication and interpersonal skills</li>
<li>Computer knowledge</li>
<li>Attention to detail</li>
<li>Professional appearance and demeanor</li>
<li>Adaptability</li>
<li>Ability to multi-task</li>
<li>Be a Team player</li>
</ul>
Persons applying for this opportunity must have 2-3 years minimum experience in hotel within the hospitality industry. Candidates must be flexible and willing to work all shifts including weekends and holidays.

Front Desk

<h3>Job Description</h3>
Job Description
We are seeking a Front Desk Agent to become a part of our team! You will accommodate patrons, as well as identify areas of improvement to increase efficiency.
Responsibilities:
<ul>
<li>Register and assign rooms to guests</li>
<li>Confirm phone and online reservations</li>
<li>Respond to guest needs, requests, and complaints</li>
<li>Collect payment from departing guests</li>
<li>Keep records of occupied rooms and guests</li>
<li>Communicate pertinent guest information to designated departments</li>
</ul>
​Qualifications:
<ul>
<li>Previous experience in customer service, front desk service, or other related fields</li>
<li>Ability to build rapport with guests</li>
<li>Strong organizational skills</li>
<li>Excellent written and verbal communication skills</li>
</ul>

Front Desk Agent Comfort Inn Hotel

<h3>Job Description</h3>
Job Description
We are inviting qualified candidates who share our vision to join the “Energy Bus” at CHS. 
CHS provides a positive energy environment, clear vision, career growth and friendly work environment where we recognize your commitment and dedication to our residents and families. We look forward to your long-term employment with our organization. Thank you for choosing us to pursue your career in healthcare. 
Join us and bring your friends to earn more money with our Employee Referral Program!!
#CHSJOBS
 
We are seeking a full time Activity Aide working 9am-4:30pm some evening hours, Monday through Friday working every other weekend. Prefer someone with their STNA certification.
The primary purpose of the Activity Aide is to assist in the planning, implementation, and evaluation of recreational, social, intellectual, emotional and spiritual programs in accordance with the resident's assessment and care plan, and as may be directed by the supervisor.
 Benefits:
<ul>
<li>Annual Performance Reviews</li>
<li>401-K with Employer Match after 30 days of employment</li>
<li>Insurance - Medical with a $20,000 Life insurance benefit, Dental, Vision after 30 days of employment</li>
<li>Telemedicine </li>
<li>Pet Insurance</li>
<li>Cell Phone Discounts</li>
<li>Christmas Club Savings Account</li>
<li>Perfect Attendance Bonus - Offered Monthly and Quarterly</li>
<li>Paid Holidays</li>
<li>Paid Time Off - Employees begin accumulating paid time off (PTO) hours immediately. </li>
<li>PTO Donation Policy</li>
<li>Tuition Reimbursement Program</li>
<li>WOW! Employee Recognition Program </li>
<li>Employee of the Quarter and Year are recognized with a bonus.</li>
<li>Daily Pay - Get paid Daily!</li>
<li>EAP Program</li>
<li>Opportunity for advancement</li>
<li>Flexible, fun work environment!</li>
</ul>

Activity Assistant (Full-Time)

<h3>Job Description</h3>
Job Description 
Employment type: Full time
Pay rate: $15/hour.
<ul>
<li>Guest Check-in &amp; Check-out</li>
<li>PMS Operations</li>
<li>Cash Handling &amp; Credit Card Transactions</li>
<li>Switchboard Operation and Telephone Etiquette</li>
<li>Front Office Emergency/Security Procedures</li>
<li>Reservations-Guest Rooms and Meeting Rooms</li>
<li>Assist with Administrative Duties as assigned by Management</li>
<li>Keep Front Desk Area&amp; Lobby Neat &amp; Tidy and Clean Daily</li>
<li>Monitor Cleanliness of Bar &amp; Tables</li>
<li>Minor Decision Making</li>
<li>Sales of Guest Rooms with New Arrivals and Phone Inquiries</li>
<li>Follow All Policies &amp; Procedures as Outlined in the Employee Handbook</li>
<li>Must be Neat, Clean &amp; Well-Groomed in Proper, Clean Uniform with Nametag</li>
<li>Maintain a Professional Attitude to all Guests, Associates &amp; Vendors</li>
</ul>
Required Skills:
<ul>
<li>Fluent Verbal &amp; Written Communication in Proper English (Spanish, if possible)</li>
<li>Basic Math</li>
<li>Hand Writing</li>
<li>Computer Skills/Keyboard/Typing Skills</li>
<li>Operate a 10 Key Calculator</li>
<li>Hospitable, Civil Contact with the Public</li>
<li>Ability to Work Independently, with Little to no Supervision</li>
<li>Ability to Complete Multiple Tasks Simultaneously</li>
<li>Night Audit/Basic Accounting Skills/Training</li>
</ul>
 
 Job Posted by ApplicantPro

Front Desk Agent/Night Auditor

<h3>Job Description</h3>
Job Description
STEAK N SHAKE HOSPITALITY HOST JOB DESCRIPTION:
The Hospitality Host position at Steak ‘n Shake is a critical position that will professionally represent Steak ‘n Shake by greeting, engaging and serving new and existing guests and fans.&nbsp; Constantly creates a welcoming atmosphere that appreciates the Guest’s business and supports the location’s ambience with outgoing enthusiastic hospitality. Hospitality Hosts will greet guests upon entering, engage in positive and professional conversation with the Guests.
YOU:
<ul>
<li>
Demonstrate the Golden Rule
</li>
<li>
Have a competitive spirit and desire to win
</li>
<li>
Possess high character and high competence
</li>
<li>
Desire to improve the lives of others
</li>
</ul>
US:
<ul>
<li>
Desire to improve the lives of employees, customers, franchisees
</li>
<li>
Committed to you and your successful journey
</li>
<li>
We place trust above all else. This builds loyalty.
</li>
<li>
Determined to be the employer of choice, placing employees first. We seek to be the maximum wage employer.
</li>
<li>
Desire to lead and dominate the premium burger segment of the restaurant industry
</li>
<li>
Our pace is fast, focused, and effective.
</li>
</ul>
Benefits &amp; Perks
Employee discount, Flexible schedule, Employee assistance program, Paid Training
 We use eVerify to confirm U.S. Employment eligibility.

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