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<h3>Job Description</h3>
Job DescriptionChat Sports is expanding prior to the 2025 football season, and we're excited to announce a hybrid role that combines the dynamic capabilities of an On-Air Host with the technical and creative prowess of a Digital Video Producer. The On-Air Host part of the role will focus specifically on our show Ohio State Football Report on YouTube. This role will work from our Cincinnati, OH office.&nbsp; Chat Sports launched on YouTube in 2019 with 3 shows and has grown to 40 shows over the last 6 years. Headquartered in Dallas, TX, we are a leading live and on-demand sports video entertainment network on YouTube that caters to dedicated fan bases of NFL, NBA, and college football teams. If you apply, please familiarize yourself with our lineup of shows on YouTube that can be found here.&nbsp; The Role: We are seeking a talented and versatile individual to serve as both an On-Air Host covering Ohio State football and a Producer on other college football or NFL shows. This dual role is designed for a sports media professional who can seamlessly navigate between engaging on-camera work and behind-the-scenes production. Responsibilities: On-Air Host: - Serve as the face and voice of Ohio State football, bringing energy, insight, and passion to every broadcast - Develop and deliver compelling content that informs, entertains, and engages your audience - Collaborate with the show Producer on script development, graphics creation, and show planning to ensure a seamless and dynamic viewer experience - Build your voice and influence on social media for the OSU fanbase&nbsp; Producer: - Oversee the end-to-end production process for live and on-demand shows, including pre-production planning, live production execution, and post-production editing and distribution - Operate production software, make real-time editorial decisions, and manage graphics creation, fact-checking, and studio setup - Contribute to marketing and social media distribution efforts, leveraging SEO and social media expertise to maximize reach and engagement Requirements: - Deep current and historical knowledge of Ohio State football, with the ability to cover a wide range of topics and storylines - Prior on-air experience, with a strong camera presence and the ability to deliver content engagingly and confidently without a teleprompter - 1-2 years of experience producing a podcast, radio, TV or YouTube show, with proficiency in live production software and basic video editing (iMovie or similar) - Technical proficiency with computers and experience using Microsoft Office or Google Docs/Sheets, Dropbox, Windows, MacOS - Solid understanding of SEO principles (Search Engine Optimization) - Excellent research, writing, and communication skills, with a knack for storytelling and audience engagement - A self-starter attitude, strong work ethic, and the ability to work weekends and evenings, especially during football season (preseason through Super Bowl) IMPORTANT: This position is based in Cincinnati, OH and requires working in our live production studio downtown. Weekend and evening work is expected. Remote or work-from-home arrangements are not available. What We Offer: - A unique opportunity to shape the future of sports entertainment by blending on-camera talent with production expertise - Competitive health, dental, vision, 401k and PTO benefits, plus daily team lunches on the company's dime - A dynamic, collaborative work environment where your contributions are valued and celebrated To Apply: Submit your resume and a cover letter explaining why you're interested in this role. You can apply directly through this post. Please include links to your on-camera work, any relevant digital content you've produced, and your social media accounts that you’d use in this role.&nbsp; Expect multiple rounds of auditions to showcase your dual capabilities as an on-air personality and producer.
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Hybrid On-Air Host & Producer (YouTube) - Ohio State Football focus

<h3>Job Description</h3>
Job Description
We need Full-Time&nbsp;Activity Aides to join our team at Hillspring Skilled Nursing and Rehabilitation in Springboro, OH.
$13.50 to $15 Per Hour
You’ll assist our residents with activities designed to promote their psychosocial, spiritual and emotional well-being.
You’ll Be Responsible For:
<ul>
<li>Working with other members of the Activity Department to provide individual, group &amp; one-on-one activities that promote the total wellbeing of our Residents</li>
<li>Providing insight regarding the activity calendar</li>
<li>Conducting scheduled group &amp; individual activities.</li>
<li>Attending outings &amp; operating bus lift along with other bus equipment</li>
<li>Attending Team Member meetings as needed</li>
<li>Assisting with Resident meals</li>
<li>Assisting with Theme Weeks &amp; special events</li>
<li>Documenting participation &amp; attendance for all group &amp; individual activities</li>
<li>Assisting with Customer Service Surveys</li>
</ul>
You’ll Need To Have:
<ul>
<li>A State Tested Nursing Assistant certification or eligible to earn one to allow more active participation with activity delivery</li>
<li>Willingness to learn</li>
<li>Excellent communication skills</li>
<li>A sincere desire to work directly with elderly residents, staff and families</li>
</ul>
We’re Proud To Offer You:
<ul>
<li>Daily Pay (Get paid the same or next day if needed)</li>
<li>Paid Time Off</li>
<li>Paid Training</li>
<li>Health Insurance</li>
<li>Dental Insurance</li>
<li>Vision Insurance</li>
<li>Life Insurance</li>
<li>Disability Insurance</li>
<li>401K with Employer Match</li>
<li>Flexible Schedule</li>
<li>Education Scholarships</li>
<li>Continuing Education Credits</li>
<li>Employee Discounts</li>
</ul>
Exceptional Care&nbsp;&amp;&nbsp;Quality Service&nbsp;are the hallmarks of&nbsp;Hillspring's in-house team&nbsp;of talented and experienced&nbsp;licensed therapists, nurses and caregivers.
Hillspring&nbsp;is an EOE/M/F/D/V and Smoke-Free Workplace.
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Activity Aide | Full-Time

<h3>Job Description</h3>
Job Description
YOUR NEXT DESTINATION AWAITS
Careers at Commonwealth Lodging
 
Top Notch Talent + World Class Hospitality
We take a proactive, hands-on approach to hotel management. Our team boasts extensive experience in all areas of hospitality management.
Core Values: Team First, Own It, Relationship Oriented, Professionalism, Integrity/Honesty
POSITION OVERVIEW: The position involves high guest contact and presents the first point of contact for all of our guests. The Front Desk Agent is responsible for assisting guests with check-in and check-out, answers and processes all phone calls received, and handles all special requests for services or information, in accordance with standard policies and procedures. Always maintain positive guest relations. Work to resolve guest challenges, ensuring guest satisfaction.
QUALIFICATIONS, EDUCATION &amp; EXPERIENCE:
<ul>
<li>High School Graduate or General Education Degree (GED): or Work Equivalent</li>
<li>Computer skills required. Familiarity with Microsoft Office preferred. </li>
<li>Experience with hotel property management systems is preferred </li>
<li>Minimum of 1-2 years of experience as a Guest Service Agent is preferred.</li>
<li>Previous cash handling experience is preferred</li>
<li>Good understanding of the English language.</li>
<li>Good communication skills both written and verbal.</li>
<li>Must be able to stand and exert well-paced mobility for up to 8-hours in length. </li>
<li>Must be willing and have the ability to work a varied schedule that includes nights, weekends and holidays.</li>
<li>Provide excellent customer service and maintain a professional demeanor.</li>
</ul>
RESPONSIBILITES:
<ul>
<li>Maintain positive guest relations at all times. Work to resolve guest complaints, ensuring guest satisfaction.</li>
<li>Communicate effectively with guests as well as team members</li>
<li>Maintain knowledge of all hotel features/services, hours of operation, room rates, special packages and promotions, daily house count and expected arrivals/departures and scheduled daily group activities.</li>
<li>Answer telephone using correct greeting and telephone etiquette.</li>
<li>Monitor and maintain cleanliness, sanitation and organization of assigned work areas.</li>
<li>Verify guest information upon arrival and departure</li>
<li>Communicate pertinent guest information to designated departments (i.e., special requests, amenity delivery).</li>
<li>Obtain method of payment from guests (credit or cash)</li>
<li>Resolve discrepancies on the room status report with Housekeeping.</li>
<li>Process all payments according to established hotel requirements, and Commonwealth Lodging Management cash handling S.O.P.'s</li>
<li>Maintain guest confidentiality at all times. </li>
<li>Assists in handling emergencies in order to protect our guest and associates, and preserve the building and its systems during the emergency. Must act as quickly and responsibly as possible to return the building to its normal operating status.</li>
<li>Responsible for knowing and abiding by all department, Commonwealth Lodging Management and hotel policies and procedures. As well as the brand standards, policies and procedures.</li>
</ul>

Front Desk Agent

<h3>Job Description</h3>
Job Description
COMPETITIVE SALARY, MEDICAL BENEFITS, 401K WITH COMPANY MATCH, AND MORE!!!
Looking for an exciting, high paced new experience? The World Equestrian Center located in Wilmington, Ohio is currently seeking Room Attendant, to join our housekeeping team! Ideal candidates will have excellent organizational and time management skills. Weekend availability is required.
 Our compensation package includes $15.75 hourly wage, health and wellness plans, 401k with match, dining and travel discounts. 
PRIMARY RESPONSIBILITIES:
<ul>
<li>Warmly greet all guests. </li>
<li>Ensure the safety of all guests and guests’ belongings. </li>
<li>Ensure cleanliness of cabins/homes according to daily assignment and standards. </li>
<li>Prepare/clean cabins/homes for all guests by removing all trash, changing all bed linens and bathroom items, cleaning and disinfecting bathroom area, replenishing guest room items, dusting common areas in room and vacuuming room as needed. </li>
<li>Clean assigned public areas. </li>
<li>Must have flexible availability in scheduling to include weekends and holidays. </li>
<li>Position requires bending, reaching, and kneeling to perform duties. </li>
<li>Other duties as assigned by Management. </li>
</ul>
 The World Equestrian Center is managed by Columbus Hospitality Management, a company committed to providing quality service and memorable guest experiences in a positive and welcoming work environment. We are focused on supporting the needs of our team through our commitment to the family/work life balance and by providing development opportunities.
 We are proud to be a Drug Free Workplace/EOE. All applicants will be required to submit to a background check prior to employment.
Required Skills
<ul>
<li>Detail Oriented. </li>
<li>Communication Skills. </li>
<li>Organizational Ability. </li>
<li>Must be able to work well with others in a diverse working environment. </li>
</ul>
Required Experience
<ul>
<li>Previous hotel housekeeping experience is preferred. </li>
<li>Customer service experience preferred.</li>
</ul>

Room Attendant

<h3>Job Description</h3>
Job Description
FIDELITY HOTEL is hiring for a ROOM ATTENDANT
Fidelity Hotel is an adaptive reuse project located at 1940 E. 6th Street in the historic 103-year-old Baker Building. Fidelity Hotel has 97 guest rooms &amp; suites, each with tailored amenities, custom-designed furniture, and thoughtfully curated art. The property features a full-service restaurant, bar, event &amp; meeting spaces, and a private dining room. Fidelity Hotel is an homage to Cleveland’s long-standing ideals. Our unwavering dedication to the city's soul is expressed through the design, brand, art, amenities, and community programs - all carefully selected to be additive to and reflective of the innovation &amp; creativity that makes Cleveland so special.
What you'll do:
<ul>
<li>Thoroughly clean guest’s rooms according to Standard Operating Procedures; complete in-room checklists for each assigned room</li>
<li>Replenish guest room amenities as needed including towels, in-room water, bathroom supplies, etc.</li>
<li>Sanitize all high-touch items in guest’s rooms daily</li>
<li>Notify your supervisor of any guest rooms that need to be placed out of order for maintenance concerns</li>
<li>Report and correct any deficiencies noted in guest rooms to the appropriate individuals</li>
<li>Assist in the timely completion of all projects including mattress rotation, window washing, deep cleanings, etc.</li>
<li>Greet all guests in close proximity and make each feel important by providing a genuine welcome</li>
<li>Possess knowledge of all guest services and amenities</li>
<li>Maintain a high level of cleanliness, sanitation, and safety in the work area</li>
<li>Ensure immediate response is given to guest comments and concerns; inform immediate supervisor and apply corrective measures when necessary</li>
</ul>
Who you are:
<ul>
<li>Previous guest service and/or housekeeping experience preferred</li>
<li>You are able to interpret standard operating procedures, safety, and sanitation instructions.</li>
</ul>
BENEFITS
We are proud to offer competitive wages and the following benefits for full-time employees:
<ul>
<li>Up to 3 weeks paid time off annually</li>
<li>50% off discount at most New Waterloo restaurants</li>
<li>Health, vision + dental benefits</li>
<li>401K matching</li>
<li>Paid holidays</li>
<li>Volunteer pay</li>
<li>Tuition reimbursement</li>
<li>Referral bonuses</li>
<li>Discounts at our shops, hotels + local partnerships</li>
</ul>
ABOUT NEW WATERLOO
New Waterloo is a community-centric independent hospitality company based in Austin, Texas. We use our platform to intentionally empower and get behind the choices of our people and communities - creating environments that sustain lasting social impact. Our team of hospitality experts provides the resources, talent, passion, and collaboration necessary to foster thoughtful places and thriving businesses.
New Waterloo is an equal-opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will be accepting applications on an ongoing basis until a candidate is selected for this role.

<h3>Job Description</h3>
Job DescriptionDescription:
LivINN Hotels is a small business in hospitality in Burnsville, MN. We are professional, agile, fast-paced and our goal is to provide exceptional and memorable experiences for guest and residents. We have properties around the metro and in Sharonville OH.
 
The Front Desk Clerk/Night Auditor will operate the front desk and assist guests with inquiries and other needs during registration, stay, and checkout. An individual in this position will be expected to perform additional job-related responsibilities and duties as assigned and/or necessary.
 
Part Time
Starts at $15.00 per hour
Friday, Saturday, &amp; Sundays 3 pm - 11 pm
Supplemental Benefits available after 90 days
 
LivINN Hotels LTD is an Equal Opportunity Employer. It is the policy of LivINN Hotels LTD to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws.
Requirements:
Duties/Responsibilities:
<ul>
<li> Efficiently manages the operations of the front desk, ensuring minimal time is required for check in and checkout.</li>
<li> Warmly and professionally welcome all guests.</li>
<li> Uses “Magic Formula” when answering reservation inquiry phone calls.</li>
<li> Treat requests with professionalism, tact, and a courteous manner.</li>
<li> Ensures the lobby and shared areas are neat and orderly.</li>
<li> Maintains knowledge of hotel policies including room rates, discounts, special offerings, and community events.</li>
<li> Maintains knowledge of upcoming events, local area, and hotel offerings.</li>
<li> Performs other related duties as assigned.</li>
<li> Attend meetings and training courses as required.</li>
<li> Maintain proper dress code and personal hygiene as listed in Company Guidelines</li>
<li> Protect customer confidentiality.</li>
<li> Ensure key security.</li>
<li> Complete shift duties according to checklist</li>
<li> Accurately balances assigned cash drawer at end of shift.</li>
</ul>
Required Skills/Abilities:
<ul>
<li> Excellent verbal and written communication skills.</li>
<li> Excellent interpersonal and customer service skills including dealing with difficult and rude patrons.</li>
<li> Excellent organizational skills and attention to detail.</li>
<li> Familiarity with local areas with the ability to provide directions and maps to local attractions and destinations.</li>
</ul>
Education and Experience:
<ul>
<li> High school diploma or equivalency preferred. </li>
<li> Must be able to pass background check.</li>
</ul>
Physical Requirements:
<ul>
<li> Prolonged periods of standing at the front desk and folding laundry.</li>
<li> Must be able to lift up to 50 pounds at times.</li>
<li> Willingness to work varying shift lengths depending on seasonal demands.</li>
</ul>

Front Desk Clerk

<h3>Job Description</h3>
Job DescriptionDescription:
Hiring Hotel Maintenance Engineer!
The Hotel Maintenance Engineer will perform general maintenance and repairs for assigned equipment and facilities, including plumbing, electrical, basic carpentry, heating and cooling, and other building systems. They will perform daily, weekly, and monthly problem-solving and maintenance work while also contributing to maintenance strategies. This position requires an individual to perform additional job-related responsibilities and duties as assigned and/or necessary.
 
Full Time: Mon- Frid days,
Starting pay: $27-$30 per hour depending on experience.
Benefits include Medical, Dental, Vision, 401k, Paid Time Off
Requirements:
<ul>
<li>Maintain all building related systems and the building envelop to ensure the safety of hotel guests, associates and vendors.</li>
<li>Ensure compliance with company preventative maintenance programs and procedures, Standard Operating Procedures, Mission Vision and Values as well as all Building/Fire/Health Department codes.</li>
<li>Understand all building related systems and equipment – Electrical, HVAC, Plumbing, Kitchen, Laundry, Pool, etc.</li>
<li>Follow company preventative maintenance procedures and guidelines for guestrooms, equipment, public space, grounds, landscaping, and building envelop, etc.</li>
<li>Maintain engineering related check book accounting procedures to ensure department operates with-in budgeted guidelines while maintaining required stock of supplies and materials.</li>
<li>Understand the engineering records and filing system to support, PM Programs, Capital Budget, Capital Projects, Life Safety Systems and Inspections, etc.</li>
<li>Monitor and maintain all Engineering Spaces in a safe, clean, organized, energy efficient manner.</li>
<li>Tour hotel complex daily identifying items requiring engineering, housekeeping or other departmental actions.</li>
<li>Ability to remain calm in stressful situations, seen as a strong leader through-out hotel.</li>
<li>Comply with attendance rules and be available to work on a regular basis.</li>
<li>Must provide own tools.</li>
<li>Perform any other job duties as assigned.</li>
</ul>
Experience, Skills and Knowledge
<ul>
<li>Associates degree or courses will be considered helpful, engineering related preferred.</li>
<li>Hotel experience preferred.</li>
<li>2+ years of hands-on experience at a comparable location.</li>
<li>Vocational schooling, military training, certification and/or experience in building related trades required in 1 or more of the following areas: HVAC, Electrical, Plumbing, and Carpentry.</li>
<li>Knowledge of hotel operations, safety programs, repairs, maintenance, budget forecasting.</li>
<li>Be skilled in several areas such as HVAC, electrical, carpentry, dry walling, painting, plumbing, roofing, and landscaping with or without reasonable accommodation.</li>
<li>Physical Demand Section: Frequent walking, climbing, bending, lifting, pushing, pulling, talking, smiling, writing, at times working in cramped noisy locations susceptible to extreme hot and cold temperatures with or without reasonable accommodation.</li>
<li>Leadership skills to motivate and develop staff and to ensure accomplishment of goals. Able to set priorities, plan, organize, and delegate.</li>
<li>Must have the ability to communicate in English.</li>
</ul>

Hotel Maintenance Engineer

<h3>Job Description</h3>
Job DescriptionDescription:
Job Summary
Guest Service Representatives are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest’s account upon completion of their stay. Primary responsibilities include registering guests, making and modifying reservations, hotel operator, concierge duties. Providing attentive, courteous and efficient service to all guests prior to arrival and throughout their stay, while maximizing room revenue and occupancy. 
 
Essential Job Functions
<ul>
<li>Approach all encounters with guests and employees in a friendly, service-oriented manner. </li>
<li>Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards).</li>
<li>Always comply with Mid-Continent Hospitality standards and regulations to encourage safe and efficient hotel operations. </li>
<li>Always maintain a friendly and warm demeanor.</li>
<li>Greet and welcome all guests approaching the front desk in accordance with Mid-Continent Hospitality standards. </li>
<li>Maintain proper operation of the telephone switchboard and ensure that all Mid-Continent Hospitality performance standards are met. </li>
<li>Handle requests for information, mail and messages in an efficient and courteous manner. </li>
<li>Answer guest inquiries about hotel service, facilities and hours of operation.</li>
<li>Answer inquiries from guests regarding restaurant, transportation, entertainment, etc. </li>
<li>Establish and maintain good communications and teamwork with fellow employees and other departments within the hotel. </li>
<li>Follow all Mid-Continent Hospitality credit policies.</li>
<li>Be aware of all rates, packages and special promotions; be familiar with all in-house groups; be aware of closed-out and restricted dates. </li>
<li>Obtain all necessary information when making room reservations and follow the rate quoting scenario. </li>
<li>Be familiar with all Mid-Continent Hospitality policies and house rules as well as hospitality terminology. </li>
<li>Have knowledge of and assist in emergency procedures as required. </li>
<li>Handle check-ins and check-outs in a friendly, efficient and courteous manner. </li>
<li>Fully understand and be able to operate all relevant aspects of the front desk computer system. </li>
<li>Always use proper two-way radio etiquette when communicating with other employees. </li>
<li>Employees must always be attentive, friendly, helpful and courteous to all guests, managers and all other employees. </li>
<li>Maintain compliance with all company policies and procedures. </li>
<li>Perform related duties as assigned by supervisor.</li>
</ul>
 
Requirements:
Required Skills/Abilities:
<ul>
<li>Guest Service Representatives must possess a positive and upbeat personality with the desire to deliver outstanding customer service to our agents. </li>
<li>Guest Service Representatives must have the ability to multi-task, be detailed-oriented, and be able to solve problems in order to be effectively deal with internal and external customers. </li>
<li>Must be able to evaluate and select among alternative courses of action quickly and accurately.</li>
<li>Must work well in stressful, high-pressure situations. </li>
<li>Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary. </li>
<li>Must be effective at listening to, understanding, and clarifying the issues raised by co-workers and guests. </li>
<li>Must maintain composure and objectivity while under pressure. </li>
</ul>
Education and Experience:
<ul>
<li>College course work in related field helpful.</li>
<li>Experience in a hotel or a related field helpful.</li>
<li>High School diploma or equivalent required. </li>
</ul>
Physical Requirements:
<ul>
<li>Light work – exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. </li>
<li>Ability to stand during the entire shift. </li>
</ul>

Guest Service Representative

<h3>Job Description</h3>
Job DescriptionDescription:
Job Title: Night Auditor
 
Job Summary:
We are seeking a detail-oriented and reliable Night Auditor to join our team. The Night Auditor will be responsible for managing the front desk operations during the night shift, ensuring a smooth and efficient check-in and check-out process for guests, and performing accounting tasks to maintain accurate financial records.
 
Key Responsibilities:
- Perform nightly audits of financial transactions and ensure accuracy in reporting.
- Handle guest check-ins and check-outs efficiently and courteously.
- Address guest inquiries and resolve any issues that may arise during the night.
- Maintain the security and safety of the hotel premises during night hours.
- Prepare and distribute daily financial reports to management.
- Assist with inventory management and ordering supplies as needed.
- Collaborate with other departments to ensure a seamless guest experience.
 
Skills and Qualifications:
- High school diploma or equivalent; additional education in hospitality or accounting is a plus.
- Previous experience in a hotel or customer service role preferred.
- Strong attention to detail and organizational skills.
- Excellent communication and interpersonal skills.
- Proficient in using hotel management software and basic accounting systems.
- Ability to work independently and manage time effectively.
- Flexibility to work overnight shifts, including weekends and holidays.
 
We offer a competitive salary and benefits package, along with opportunities for professional growth and development. If you are a motivated individual with a passion for hospitality, we encourage you to apply.
Requirements:

Night Auditor

<h3>Job Description</h3>
Job DescriptionDescription:
POSITION SUMMARY:
This is a highly visible role which has a direct impact on creating the guest experience. Welcomes and accommodates guests, visitors and staff in a warm and courteous manner. Oversees the guest registration and check-out process.
Promotes hotel services and amenities and provides helpful information.
 
RESPONSIBILITIES:
· Providing quality guest service to all of our guests and visitors.
· Perform all duties toward the goal of maximizing guest service.
· Greet guests who have made advance reservations register them in an efficient and friendly manner.
· Greet visitors who are looking for accommodations and attempt to meet their needs.
· Acquaint guests with services available in the area.
· Accurately following accounting procedures.
· Answers external and internal telephone calls taking and delivering messages as needed.
· Acts as the reservation attendant.
· Answer questions and give out accurate, helpful information.
· Run various end of day reports and reconcile information from various systems.
· Adhere to all department and Company policies and procedures.
· Ensure guest security by the proper handling of guest keys.
· Properly handle lost and found items.
· In the event of inclement weather, will be required to remain on sight and on duty until replaced.
· Perform other duties as assigned.
 
ADDITIONAL RESPONSIBILITIES
· Ensure Concert Hospitality attendance policies are being followed and enforced during the overnight shift.
· Spot Checking the audit procedure at different times to ensure accuracy and proper procedures are being followed.
· Work with Front office manager for Scheduling needs and coverage when other night auditors need time off.
· Provide leadership to the overnight shift.
· Undertaking the responsibility of guest relocation. Contacting other hotels and ensuring the relocation systems and procedures are followed.
· Ensure night audit is following the recovery procedures.
· Writing a nightly report detailing any concerns that happened over night to share with Front Office Manager
· Issuing noise complaints to guests when the situation arises.
· Must be flexible with schedule and willing to cover shifts due to call off or other situations that arise.
 
Requirements:
KNOWLEDGE, SKILLS AND ABILITIES:
· Able to be alert and function during night shift 11 PM to 7 AM.
· Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone.
· Strong customer-relation skills with a total commitment to guest satisfaction. Must be a "people-person" who thrives on public contact.
· Ability to deal with guests when they are angry or upset.
· Professional appearance and mannerism.
· Knowledge of computer keyboard and printer operation. Ability to accurately and efficiently input information into computer systems.
· Previous cashier experience/ Basic accounting skills.
· Ability to work quickly and thoroughly when under pressure.
· Knowledge of hotel facilities and features.
· Ability to attend to more than one task at a time.
· Ability to maintain excellent attendance and punctuality.
EXPERIENCE:
· Customer Service experience preferred
PHYSICAL DEMANDS:
· Must be able to stand for long periods of time.
· May include crowded office setting or “close quarters”.
· General office environment with limited physical activity.

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