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field_job_employment_type

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<h3>Job Description</h3>
Job DescriptionDescription:
Guiding with Principles and Passion! Newman Tractor is a family-run heavy equipment sales, rentals &amp; parts dealership. We paired our dealership with used equipment and a wide array of attachments to serve the construction, utility, mining, energy, and agricultural industries. We continue to grow and have expanded to 5 locations across KY, FL, and OH, renting nationwide.
 
Newman Tractor is founded on strong principles that guide us, our employees, and our customers to always do what is right and pour into those we serve. We strive to be an employer of choice providing our employees with a trusting and nurturing work environment. Our aim is to hire humble &amp; hungry individuals looking to grow in their career both personally &amp; professionally. We believe in sharing our success not only with our employees but also with our greater community and invite you to learn more by applying to our open position!
 
The Field Service Technician is responsible for performing diagnostics, maintenance, and repairs on a variety of heavy equipment at customer locations. This role requires technical expertise, strong problem-solving skills, and a commitment to providing exceptional customer service. The technician will use advanced tools, telematics data, and a structured pre-trip process to ensure high first-time fix rates and equipment reliability.
 
Requirements:
Diagnostics and Repairs:
<ul>
<li>Diagnose mechanical, hydraulic, and electrical issues in heavy equipment such as excavators, loaders, bulldozers, and motor graders.</li>
<li>Perform necessary repairs, adjustments, and replacements to restore equipment functionality.</li>
<li>Utilize diagnostic tools, telematics data, and machine history to identify and resolve issues efficiently.</li>
</ul>
Preventative Maintenance:
<ul>
<li>Conduct scheduled maintenance services, including fluid checks, oil changes, filter replacements, and lubrication.</li>
<li>Inspect equipment for wear, damage, or potential failure points.</li>
<li>Ensure all safety systems and components are operational.</li>
</ul>
Pre-Trip Preparation:
Review Machine History:
<ul>
<li>Access the ERP system to analyze the equipment's service history, including past repairs and recurring issues.</li>
</ul>
Analyze Telematics Data:
<ul>
<li>Examine telematics reports for fault codes, performance data, and other indicators of abnormal operation.</li>
</ul>
Determine Most Likely Failure:
<ul>
<li>Hypothesize the most probable cause of failure based on historical and real-time data.</li>
<li>Communicate with customers to confirm symptoms and clarify issues.</li>
</ul>
Gather Necessary Parts and Tools:
<ul>
<li>Collect all required parts and tools for the service call.</li>
<li>Include additional parts based on history and known failure patterns.</li>
</ul>
Proceed to Service Call:
<ul>
<li>Confirm appointment details and verify the location.</li>
<li>Ensure all tools, equipment, and safety gear are loaded and ready for the job.</li>
</ul>
Customer Interaction:
<ul>
<li>Communicate effectively with customers to understand their concerns and explain repairs.</li>
<li>Provide updates on repair progress and ensure customer satisfaction with completed work.</li>
<li>Offer recommendations for additional maintenance or repairs as needed.</li>
</ul>
Documentation and Reporting:
<ul>
<li>Accurately document repairs, parts usage, and labor times in the ERP system.</li>
<li>Maintain detailed records of service calls, including pre-trip preparation and diagnostics performed.</li>
<li>Generate reports on equipment condition, completed repairs, and recommendations.</li>
</ul>
Safety and Compliance:
<ul>
<li>Follow all company and industry safety standards during service calls.</li>
<li>Perform daily vehicle inspections and ensure compliance with DOT regulations.</li>
<li>Use proper personal protective equipment (PPE) and adhere to environmental safety protocols.</li>
</ul>
Performance Metrics:
<ul>
<li>Achieving a high first-time fix rate through diagnostics and preparation.</li>
<li>Meeting response time and service quality expectations.</li>
<li>Maintaining accurate and timely service documentation.</li>
</ul>
QUALIFICATIONS
 
Technical Expertise:
<ul>
<li>Extensive knowledge of heavy equipment systems, including diesel engines, hydraulics, electrical systems, and transmissions.</li>
<li>Proficiency in using diagnostic tools and telematics platforms.</li>
</ul>
Experience:
<ul>
<li>Minimum of 5 years of experience in heavy equipment maintenance and repair.</li>
<li>Prior field service experience preferred.</li>
</ul>
Skills:
<ul>
<li>Strong problem-solving and analytical skills.</li>
<li>Excellent verbal and written communication abilities.</li>
<li>Organizational skills and attention to detail for pre-trip preparation and documentation.</li>
</ul>
Other Requirements:
<ul>
<li>Valid driver’s license and clean driving record.</li>
<li>Ability to lift and handle parts and tools weighing up to 50 pounds.</li>
<li>Willingness to work outdoors in various weather conditions and travel to customer sites.</li>
</ul>
Physical and Environmental Conditions:
<ul>
<li>Frequent travel to customer locations with exposure to outdoor elements.</li>
<li>Physical demands include lifting, bending, standing, and working in confined spaces.</li>
</ul>
BENEFITS
<ul>
<li>80 hours of paid vacation (prorated in year of hire)</li>
<li>401k with up to 4% match of total compensation</li>
<li>HDHP &amp; Co-pay medical plans with 80% of premium paid by employer for employee coverage (other coverages available)</li>
<li>Voluntary coverages offered for Dental, Vision, Voluntary Life, Accident &amp; Critical Illness</li>
<li>Company provided STD, LTD, and Life Insurance</li>
<li>Yearly work boot allowance</li>
<li>Company provided uniforms</li>
<li>Other benefits can be discussed with eligible applicants</li>
</ul>
WORK DETAILS
<ul>
<li>Paid Weekly</li>
<li>Work hours: 7am-5pm, Monday thru Friday</li>
</ul>

Field Service Technician

<h3>Job Description</h3>
Job DescriptionJob description
Summary:
Conducts value engineering work, inside or outside the confines of the Client, whereby the end result is a quality product delivered to the customer's satisfaction under and or at budget. Consistently incorporates Value Engineering methodologies.
Duties and responsibilities include, but are not limited to, the following:
 
<ul>
<li>Communicates with all departments to assure the most economical manufacturing process per the Company's current capabilities and procedures;</li>
<li> </li>
<li>With minimal supervision, investigates inappropriate time standards that may need adjustment for accuracy;</li>
<li> </li>
<li>Develops manufacturing processes in consideration of manufacturing costs and within prescribed budget;</li>
<li> </li>
<li>Coordinates with Toolmakers and OSS Tooling Vendors regarding the tooling design to produce tooling as effectively and efficiently as possible;</li>
<li> </li>
<li>Produces in-process drawings and tool designs using the supplied CAD/CAM software;</li>
<li> </li>
<li>Effectively communicates with other internal departments, vendors and customers to problem solve (including deviations and DQAR's review of design changes). Includes producing and submitting Value Engineering ideas to Engineers for customer review;</li>
<li> </li>
<li>Communicates with production personnel regarding time standards and timely response to suggestions for process improvement;</li>
<li> </li>
<li>Provides time studies, router review, suggestion follow-up, manufacturing support, and job cost review when needed. Includes compliance with ME Checklist and router clean-up;</li>
<li> </li>
<li>Determines gage, gauging, and inspection requirements, along with the method of inspection and frequency;</li>
<li> </li>
<li>Demonstrates knowledge of and maintains compliance with customer specifications as well as internal policies and procedures;</li>
<li> </li>
<li>Demonstrates effective process control knowledge in SPC charting, identification of KCC (Key Control Characteristics), as well as determining effective corrective action;</li>
<li> </li>
<li>Pursues further education in the latest manufacturing techniques, processes and equipment;</li>
<li> </li>
<li>Reviews and determines disposition of rejected parts and discrepancy notices when called upon. Depending on disposition, may issue rework or replacement routings to floor, submit repair procedures, waivers to Quality Assurance to forward to customer for review;</li>
<li> </li>
<li>Develops initial GTAW, braze, laser and resistance welding schedules, as well as assisting in modifications;</li>
<li> </li>
<li>Reviews, repairs and releases all repeat production lot routers;</li>
<li> </li>
<li>85% of time spent on floor doing value engineering, six sigma, SPC, lean manufacturing and process improvement initiatives;</li>
<li> </li>
<li>Will be measured on safety, quality, delivery and cost saving initiatives (in that order);</li>
<li> </li>
<li>Assists other Manufacturing Engineers as needed;</li>
<li> </li>
<li>Follows all safety policies and procedures;</li>
<li> </li>
<li>Other duties as assigned.</li>
<li>Supervisory Responsibilities:</li>
<li>Not applicable.</li>
<li>Skills and Experience:</li>
<li>High School diploma or GED with related technical courses. Minimum of seven (7) years experience in manufacturing or complex aerospace processing. An Associate's Degree in Engineering in one of the following fields desirable: Mechanical, Tool and Die Design, Process, Industrial, or equivalent. Incumbent must possess exceptional math and trigonometry skills as well as sound drafting and CAD/CAM Skills. Excellent knowledge of manufacturing processes and of secondary outside services required. Good communication and organizational skills are necessary and incumbent must be a team player with a willingness to share knowledge. Catia software knowledge a definite plus.</li>
</ul>

Engineering Manager

<h3>Job Description</h3>
Job DescriptionDescription:
Position Description
 
The Senior Subsurface Utility Field Technician is responsible for working in the field performing utility mark out (locating subsurface utility engineering) and geophysical surveying activities.
 
Duties &amp; Responsibilities
<ul>
<li>Geophysical/electronic location and designation of subsurface utilities using surface geophysical equipment (RF pipe and cable locators, ground penetrating radar, electromagnetic induction devices).</li>
<li>Document the entire project by sketches, spreadsheets, and written reports.</li>
<li>Working in the field performing utility mark out (locating subsurface utility engineering) and geophysical surveying activities.</li>
<li>Use geophysical equipment software to interpret field data and provide written reports of findings.</li>
<li>Present findings from projects on CAD maps/plans.</li>
<li>Maintain exceptional internal and external client relations.</li>
<li>All other duties as assigned by Project Manager.</li>
</ul>
Compensation &amp; Benefits
<ul>
<li>Compensation ranges from $24.00 to $30.00 per hour depending on experience.</li>
<li>Medical benefits package including medical &amp; prescription coverage and dental plans for employees and their qualifying family members (eligible after 90 days of employment), currently 100% covered by the employer.</li>
<li>Retirement benefits, including a 401(k) plan with up to 4% employer match (eligible after 6 months of employment), which is 100% fully vested on day one.</li>
<li>Group term life insurance and long-term disability offered to eligible employees.</li>
<li>Additional voluntary benefits (Accident, Critical Illness, Short-Term Disability, VSP, Life, and AD&amp;D) offered to eligible employees.</li>
<li>Holiday pay, as well as PTO, is available after 90 days of employment. Additional PTO is available based on seniority.</li>
<li>Employee Assistance Program, including counseling, coaching, and financial resources.</li>
</ul>
Requirements:
Qualifications
<ul>
<li>3+ years of field experience in utility locating.</li>
<li>Must possess a valid driver’s license and be able to travel to project sites.</li>
<li>Must be able to pass a drug screening and background check.</li>
<li>Excellent concentration and proofreading skills with strong attention to detail.</li>
<li>Exceptional written, presentation, and interpersonal communication skills.</li>
<li>Ability to work collaboratively in diverse teams including technical and non-technical personnel.</li>
<li>Strong planning, organization, preparation, and execution capabilities.</li>
<li>Strong problem solving/analytical skills.</li>
</ul>
Work Environment and Physical Demands
<ul>
<li>Primarily work outdoors, must be able to work in extreme heat and cold.</li>
<li>Travel up to 60%-80% of the time.</li>
<li>Regularly required to walk for long distances.</li>
<li>Frequently lifts or moves objects up to 50 pounds.</li>
<li>Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus.</li>
</ul>

Senior Subsurface Utility Field Technician

<h3>Job Description</h3>
Job DescriptionDescription:
Responsibilities
Responsible for day-to-day field service, including but not limited to: repair service, troubleshooting, installations, and preventive maintenance relative to the local market in and around Ohio and Indiana (limited overnight travel).
 
Essential Duties include:
<ol>
<li>Perform troubleshooting, repair service, installations or PMs as required.</li>
<li>Troubleshoot and resolve customer issues and provide service phone support.</li>
<li>Provide effective written and verbal communication internally.</li>
<li>Maintain field reports, customer records, technical documentation, and expense reporting with accuracy and timeliness.</li>
<li>Other related duties as assigned.</li>
<li>Work in Ohio and Indiana; limited overnight stays</li>
</ol>
Requirements:
Education: High school diploma or equivalent. Associate’s degree or certification in a related technical field (e.g., Electronics, Mechanical Engineering, Industrial Maintenance) preferred.
Experience:
<ul>
<li>2+ years of experience as a CNC field service technician or similar role preferred.</li>
<li>Experience with CNC Machine Tools preferred.</li>
</ul>
Technical Skills:
<ul>
<li>Working knowledge of mechanical, electrical, and electronic systems.</li>
<li>Proficiency in using hand tools and diagnostic tools.</li>
<li>Ability to read and interpret schematics, blueprints, and technical manuals.</li>
<li>Familiarity with PLCs, CNC machines, or other relevant industrial equipment is a plus.</li>
</ul>
Soft Skills:
<ul>
<li>Excellent problem-solving skills.</li>
<li>Strong communication and interpersonal skills.</li>
<li>Ability to work independently and manage time effectively.</li>
<li>Customer-oriented attitude with a focus on delivering high-quality service.</li>
</ul>
Physical Requirements:
<ul>
<li>Ability to lift heavy equipment (up to 50 lbs).</li>
<li>Comfortable working in various environments, including industrial settings.</li>
</ul>
Licenses/Certifications:
<ul>
<li>Valid driver’s license with a clean driving record.</li>
<li>Relevant certifications (e.g., OSHA, specific equipment certifications) are advantageous.</li>
</ul>

<h3>Job Description</h3>
Job Description
Onsite Field Support Technician:
Epic Go Live from All Scripts
<ul>
<li>Go Live is end of September (why training needs to be done then)</li>
<li>3 + month long project</li>
</ul>
Start Date: 1st week of July --&gt; training for our team begins to understand issues they will be helping with, how to help practitioners go to the LMS site, how to work through hardware troubleshooting
Need to know proper escalation paths (no additional hardware in the room either so they will be on the spot support)
<ul>
<li>Need to figure out the site they will be doing training at: TBD</li>
<li>May be a week long</li>
</ul>
Onboarding and Compliance = 3-4 weeks with the medical 
<ul>
<li>COVID vax required </li>
<li>Medical compliance required </li>
<li>Marijuana testing</li>
</ul>
<ul>
<li>$19/hour for everyone</li>
<li>"Mid-July" start date</li>
<li>Will need minor pre-training before that (July 1st estimated date)</li>
</ul>
Project Scope
This will help support training labs opening up
<ul>
<li>30,000 practitioners going through EPIC training, learn EPIC modules, etc.</li>
<li>Setting up 26 dedicated training rooms (large computer rooms)</li>
<li>We will be putting "Proctors" which are field technicians providing on demand support
<ul>
<li>Hardware support for PCs</li>
<li>Network Troubleshooting</li>
<li>Log in issues for practitioners</li>
<li>Functionality support for finding sites or areas they need to go on their computer to do training they need to do</li>
<li>They WILL NOT be needing to know or learn EPIC, those bigger EPIC issues will get escalated</li>
</ul>
</li>
</ul>
Schedule
<ul>
<li>
<ul>
<li>7-3p and 3-11: Need contractors to be flexible</li>
</ul>
</li>
<li>Practitioners register for a time slot to go do training so that there's not an overflow of practitioners in each of the 26 training rooms</li>
<li>We will need to ensure we're covering those rooms all times with our techs</li>
<li>M-F and potentially Saturday floaters ; 40 hours/week max (no OT)
<ul>
<li>Could have Tues-Sat shift</li>
</ul>
</li>
</ul>
Duration: 12 weeks through end of Sept. ; shouldn't scale back earlier than that ; could extend with the post-go live support
Start Date: 1st week of July --&gt; training for our team begins to understand issues they will be helping with, how to help practitioners go to the LMS site, how to work through hardware troubleshooting
Need to know proper escalation paths (no additional hardware in the room either so they will be on the spot support)
<ul>
<li>Need to figure out the site they will be doing training at: TBD</li>
<li>May be a week long</li>
</ul>
Resource Headcount 55 resources approx. split between sites
<ul>
<li>All level 1 technicians</li>
<li>$19/hour for everyone</li>
<li>"Mid-July" start date</li>
<li>Will need minor pre-training before that (July 1st est. date above)</li>
<li>2 people per room (5 rooms = 10-12 people)</li>
</ul>
Locations:
<ul>
<li>Attached is the map of all the locations we will be supporting. We will coordinate to see which location is closest to you and that will be your site.</li>
</ul>
Expenses:
<ul>
<li>Parking should be paid for downtown sites</li>
</ul>
To be considered:
<ul>
<li>Resume (showcasing IT experience)
<ul>
<li>Built computers, IT troubleshooter for friends and family, etc</li>
</ul>
</li>
<li>Reference
<ul>
<li>A leader who can speak on your Reliability (time/attendance) &amp; Customer service skills (Patience &amp; Friendliness)</li>
</ul>
</li>
<li>Then we can get interview scheduled &amp; a job offer the same week!</li>
<li>This process moves very FAST!</li>
</ul>

Field Support Technician

<h3>Job Description</h3>
Job DescriptionDescription:
The role of the Service Technician is to provide professional service and support for customers by performing field service installation, startup, repairs and maintenance of products as needed.
Primary Duties and Responsibilities
<ul>
<li>Provide service and customer support during field visits or dispatches.</li>
<li>Manage all onsite tank installations, repairs, maintenance and test tasks.</li>
<li>Diagnose errors or technical problems and determine proper solutions.</li>
<li>Operate vehicle in a safe manner.</li>
<li>Follow all company’s filed procedures and protocols.</li>
<li>Cooperate with technical team and share information across the organization.</li>
<li>Comprehend customer requirements and make appropriate recommendations/briefings.</li>
<li>Build positive relationships with customers.</li>
<li>On call required for contaminations, marine and spills.</li>
<li>May travel out of town/state for projects.</li>
</ul>
Requirements:
<ul>
<li>Must have valid driver's license with clean MVR.</li>
<li>CDL preferred but not required</li>
<li>Prior experience in fuel tank installation and maintenance PREFERRED</li>
<li>Must be able to meet and maintain DOT and FMCSA physical requirements</li>
<li>Ability to troubleshoot, test, repair and service technical equipment.</li>
<li>Ability to drive to various locations for necessary work.</li>
<li>Familiarity with mobile tools and applications.</li>
</ul>

Service Technician - Nashville, TN

Service Technician (Seasonal) - Cleveland, OH

<h3>Job Description</h3>
Job DescriptionJoin a team recognized for leadership, innovation and diversity
Lead Field Service Technician – Controls/Security 
Responsible for responding and resolving service calls, providing technical support, and troubleshooting various issues for our customers, for Honeywell’s HVAC, automation controls, life safety, fire, and security systems.&nbsp; Additional responsibilities may also include technical delivery of small service jobs, preventative maintenance, customer training and installations. You will also be responsible for ensuring the necessary paperwork is accurate, timely and thoroughly completed with minimal supervision.
Key Responsibilities:
Technical and Job-Related Responsibilities:
<ul>
<li>Verify system functional performance to ensure proper operations according to contract requirements including testing, calibrating verify system and peripheral device operations as per preventative maintenance schedule.</li>
<li>Complete documentation of all work done, including all readings, offsets, etc.</li>
<li>Perform system backups, install appropriate updates and patches</li>
<li>Maintain customer system documentation with any configuration or model changes.</li>
<li>Respond to emergency service calls as required</li>
<li>Keep abreast of changes and new developments in product and preventive maintenance techniques</li>
<li>Availability for and performance of duties outside of normal working hours as required</li>
</ul>
Customer Management:
<ul>
<li>Promote, build and maintain good customer relations</li>
<li>Keep Supervisor informed of customer requirements, systems status, and actual, potential or perceived customer problems</li>
<li>Demonstrate system and provide training to customers as required</li>
<li>Be aware of service contract scope of service, equipment coverages, and requirements</li>
</ul>
Health and Safety:
<ul>
<li>Carry out site hazard and risk assessments for Honeywell tasks, including proper use of safety personal protective equipment</li>
</ul>
Administrative Responsibilities:
<ul>
<li>Be responsible for Honeywell’s assets such as tools, software, and site database</li>
<li>Keep documentation and paperwork up-to-date</li>
<li>Real time job reporting</li>
</ul>
YOU MUST HAVE
<ul>
<li>3+ years of field experience in HVAC or security experience, automation controls, life safety, and security systems</li>
<li>Post-secondary education in electronics or technical field.</li>
<li>Immunization (including COVID-19 vaccination) as required by the customer and in accordance with the Public Health Act</li>
<li>Valid G Driver License.</li>
</ul>
WE VALUE
<ul>
<li>Previous customer service experience</li>
<li>IT experience (networking)</li>
<li>Fire Safety (CFAA)</li>
<li>Good written and oral communication</li>
<li>Ability to follow instructions and identify mistakes</li>
<li>Bachelor’s degree or technical/professional certificate</li>
<li>Good presentation skills.</li>
</ul>
Additional Information
<ul>
<li>JOB ID: HRD263297</li>
<li>Category: Customer Experience</li>
<li>Location: 69 Wellington Street,London,Ontario,N6B 2K4,Canada</li>
<li>Nonexempt</li>
</ul>
Customer Experience (GLOBAL)]]&gt;

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