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<h3>Job Description</h3>
Job Description
We are actively hiring for the position of IT Support Engineer for our plants in Brook Park and Brooklyn, OH
Duties and Responsibilities 
Technical Support:
<ul>
<li>Diagnose and resolve software and hardware incidents, including operating systems (Windows and Mac) and various software applications.</li>
<li>Resolve incidents and upgrade different types of software and hardware.</li>
<li>Address issues with printers, copiers, and scanners.</li>
<li>Support and configure Windows Server.</li>
</ul>
Incident Management:
<ul>
<li>Assist users with logged IT-related incidents.</li>
<li>Take ownership of issues, perform problem analysis, and implement temporary or permanent fixes to restore service as soon as possible.</li>
<li>Escalate incidents to other support teams when necessary.</li>
<li>Accurately record, update, and document requests using the IT service desk system.</li>
<li>Maintain a high level of customer service, ensuring all customers are treated efficiently and appropriately.</li>
</ul>
Equipment and Asset Management:
<ul>
<li>Install and configure new IT equipment.</li>
<li>Update the asset management system to reflect real-time activity and disposition of assets, hardware, and peripherals.</li>
<li>Assist with the reconciliation of assets within the management system for accurate inventory.</li>
</ul>
Communication and Collaboration:
<ul>
<li>Maintain excellent verbal communication skills, effectively communicating with technical and non-technical colleagues at all levels.</li>
<li>Proactively complete other duties as assigned.</li>
</ul>
Technical Skills
<ul>
<li>Proficient in using and supporting Active Directory, Windows, and Office products.</li>
<li>Experienced in supporting, configuring, and troubleshooting LANs, WANs, TCP/IP, and networking components.</li>
<li>Knowledgeable in diagnosing and resolving IT-related faults/issues.</li>
<li>Competent in supporting and configuring Windows Server.</li>
<li>Skilled in using, supporting, configuring, and troubleshooting PC hardware and network configurations.</li>
<li>Experience with Atlassian Jira Service Management (JSM) ticketing system, Jira Assets, Jira Software, Confluence, Microsoft 365, Active Directory Administration, Microsoft Exchange, SharePoint, Azure AD, Microsoft PowerApps, and Power Automate.</li>
<li>Basic programming skills.</li>
<li>Knowledge in troubleshooting networking issues such as internet connectivity, network, and VPN.</li>
<li>Ability to provide remote support to users working from home.</li>
</ul>
 Education and Work Experience
<ul>
<li>Degree in a related IT discipline or certification with relevant demonstrative work experience in IT service and delivery.</li>
<li>Experience in a customer-focused IT support environment, including technical problem resolution.</li>
<li>Team environment experience with a strong track record of diagnosing and resolving IT-related faults/issues.</li>
<li>Broad understanding and successful application of Service Desk and Desktop services knowledge.</li>
<li>Must be able to effectively manage time by analyzing workload, assigning priorities, and maintaining focus on productive endeavors.</li>
<li>Highly organized and independent, able to multi-task and stay organized in managing client needs.</li>
<li>Self-motivated, able to work independently, and takes initiative.</li>
<li>Outstanding attention to detail.</li>
<li>Excellent communication skills, both verbal and written.</li>
</ul>
Location
<ul>
<li>Must commute between two facilities. </li>
</ul>
For further information on the digital room, please explore our website <a href="http://www.digitalroominc.com" target="_blank">www.digitalroominc.com</a>
What are the perks and benefits of working at Digital Room?
<ul>
<li>Collaborate with leading print professionals in a fast-paced, high-tech, safe, and enjoyable environment</li>
<li>Competitive pay and growth opportunities.</li>
<li>Comprehensive health, dental, and vision coverage (location-specific).</li>
<li>Employer match 401(k) up to limits.</li>
<li>Company-sponsored Life and AD&amp;D Insurance.</li>
<li>Flexible Spending Account and voluntary benefits.</li>
<li>Paid holidays and PTO.</li>
<li>Employee discounts on all products.</li>
<li>Company-sponsored training and certifications.</li>
<li>Fun workplace and wellness events, and more.</li>
</ul>

IT Support Engineer

<h3>Job Description</h3>
Job DescriptionDescription:
Young &amp; Associates is a progressive team of management consultants dedicated to the success of financial institutions by providing consulting, outsourcing, and educational services to community financial institutions nationwide and overseas. In 45+ years, we have grown and expanded our product and service offerings to include all of the major areas of banking, including risk management, capital planning, strategic planning, mergers and acquisitions, branching and expansion, loan review, marketing, compliance, quality control, and information technology. Through affiliations with state and national banking associations, we also provide educational seminars and training to more than 3,000 bankers each year.
 
Information Technology Consultant
Currently, we have a unique opportunity available to join our Information Technology (IT) Consulting Division as an IT Consultant. This role is the chance to develop long-lasting, valuable relationships with our community financial institution customers, helping them improve their IT environment as well as work directly with our team of IT Consultants to enhance the service offerings of our IT Consulting Division.
 
IT Consultant’s primary responsibilities include:
· Perform IT Audits based on the FFIEC’s Information Technology Examination Procedures.
· Review of the design, implementation and effectiveness of technical controls used to mitigate IT risks.
· Provide tailored feedback to clients to fix gaps in the IT control structure.
· Prepare audit reports.
· Prepare pre-audit documentation.
· Develop and maintain client relationships.
· Collaborate with the Y&amp;A team to enhance product offerings.
 
Required Skills/Abilities:
· Excellent verbal and written communication skills.
· Excellent organizational skills and attention to detail.
· Excellent time management skills with a proven ability to meet deadlines.
· Highly self-motivated.
· Strong analytical and problem-solving skills.
· Ability to work independently.
· Ability to function well in a high-paced and at times stressful environment.
· Ability to travel up to 25%, may include some overnight stays.
 
Education and Experience:
· Bachelor's in IT, another related field, or other relevant work experience.
 
- Minimum of 3 years of experience in the following areas:
- Windows Server administration
- Virtualization management
- Network management and administration
- VoIP management
- Microsoft 365 administration
- Knowledge of cloud (Azure, AWS, or GCP) environments is a plus.
- Work experience with a financial institution is a plus.
Our firm is located in Ohio; however, we expect to provide this employee the flexibility of working out of a home-based office in the Midwest - preferably near Central or Western Ohio.
 
Our total compensation package includes:
Base salary, bonus incentives for profitability, and business referrals
401(k) with a competitive company match
Wellness reimbursement program
Medical, vision, and dental care
Health savings account with employer contribution
Flexible spending account
Unlimited PTO
Company-paid life insurance
Short Term Disability
Long Term Disability
Parental leave
Bereavement leave
Student loan paydown program
 
EOE Statement: Young &amp; Associates does not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law.
Requirements:

Information Technology Consultant

<h3>Job Description</h3>
Job Description
ComResource is looking for a Data &amp; AI Architect.
We need someone to assist in designing and leading modern Data and AI architecture strategies that support enterprise-wide adoption and scalable, secure solution delivery.
Responsibilities:
<ul>
<li>Develop and maintain enterprise Data &amp; AI architecture strategies and roadmaps</li>
<li>Publish and enforce reference architectures, standards, and design patterns</li>
<li>Optimize workflows with automation, AI orchestration, intelligent decisioning, and feedback loops</li>
<li>Establish and update standards for Data &amp; AI technologies, including DevOps/MLOps, security, and observability</li>
<li>Architect and evolve core Data &amp; AI platforms, evaluating emerging tools and technologies</li>
<li>Provide architectural leadership and guidance across business and technology teams</li>
<li>Lead and review architecture deliverables, capability assessments, and technical evaluations</li>
<li>Document design decisions and ensure architectural consistency</li>
<li>Identify Data &amp; AI risks and develop patterns to mitigate them</li>
<li>Collaborate broadly across enterprise architecture, cybersecurity, governance, compliance, and engineering teams</li>
<li>Monitor emerging Data &amp; AI threats and design resilient solutions</li>
</ul>
Essentials:
<ul>
<li>Bachelor’s degree in Computer Science, IT, Engineering, or related field</li>
<li>8+ years of IT design/implementation experience across AI/ML engineering, data platforms, cloud architecture, and modern data technologies</li>
<li>Experience designing GenAI solutions and working with MLOps, LLMs, AWS Bedrock, SageMaker, Snowflake Cortex, OpenAI, and Big Data tools</li>
<li>Expertise with enterprise data platform architectures (data lakes, warehouses, marts)</li>
<li>Strong understanding of DevOps/Data Engineering practices (CI/CD, automation, infrastructure-as-code)</li>
<li>Proven AWS cloud experience (EC2, S3, Lambda, RDS, VPC, IAM, CloudFormation, Snowflake)</li>
<li>Strong critical-thinking and problem-solving skills</li>
<li>Trusted leadership with ability to influence across business and IT</li>
<li>Ability to foster transparency, shared purpose, and clear accountability</li>
<li>Strong communication and collaboration skills</li>
</ul>
Desired:
<ul>
<li>Insurance industry experience</li>
<li>Experience mentoring or developing junior team members</li>
</ul>
Req ID: RB6609481119

Data & AI Architect

<h3>Job Description</h3>
Job DescriptionDescription:
 
About Us
At Gifthealth, we're revolutionizing the way people experience healthcare by simplifying the process of managing prescriptions and health services. Our mission is to provide a seamless, personalized, and efficient healthcare experience for all our customers. We're a dynamic, innovative, and customer-centric company dedicated to making a positive impact on people's lives.
 
Position Summary
We are seeking a System Administrator Generalist to serve as the subject matter expert for Gifthealth’s contact center technology ecosystem, including telephony, workforce management, quality monitoring, and support platforms. This position plays a key role in ensuring operational
 
readiness, system reliability, and long-term platform management. The System Administrator will support day-to-day technical operations, maintain system configurations, and partner closely with end-users and cross-functional teams to ensure efficient, compliant, and scalable tool performance.
 
Key Responsibilities 
<ul>
<li>Serve as a system administrator for contact center applications and tools including Zendesk, CallMiner, Assembled, and potential future applications.</li>
<li>Act as a technical liaison and work closely with internal end-users to gather requirements and implement configurations to meet business needs.</li>
<li>Support Run-The-Business (RTB) work such as troubleshooting, system maintenance, and</li>
<li>incident resolution</li>
<li>Configure user roles, groups, macros, triggers, automations, SLAs, and custom fields to match operational needs</li>
<li>Design and implement automation workflows to streamline ticket handling, reduce manual tasks, and improve response times</li>
<li>Proactively identify, test, and deploy new features or enhancements to strengthen CX technology infrastructure</li>
<li>Maintain detailed system documentation and configuration standards.</li>
<li>Collaborate with WFM and Operations teams to configure routing, capacity planning, and reporting systems for efficiency</li>
<li>Enforce structured change management.</li>
<li>Collaborate with Engineering, Operations, CX, and vendors for cross-platform alignment, conduct feature rollouts, resolve issues and implement improvements.</li>
<li>Monitor system performance, identify optimization opportunities, and recommend</li>
<li>enhancements. </li>
<li>Ensure compliance with security, data integrity, and operational policies. Conduct regular audits to ensure data accuracy, system compliance, and automation reliability.</li>
<li>Train and support end-users in tool functionality and best practices.</li>
<li>Qualifications</li>
</ul>
Qualifications
<ul>
<li>Education: Bachelor’s degree in Information Systems, Computer Science, Business Systems, or equivalent experience.</li>
<li>Licensure/Certification: Relevant platform certifications (e.g., Zendesk Administrator) preferred but not required.</li>
</ul>
Experience: 
<ul>
<li>Experience with CallMiner, Five9 or Assembled is preferred.</li>
<li>Experience with Zendesk is required. (3+ YOE)</li>
<li>Experience supporting contact center operations, system configurations, and platform</li>
</ul>
Skills: 
<ul>
<li>Deep understanding of contact center technologies, telephony routing, and workflow configuration.</li>
<li>Strong troubleshooting and analytical skills.</li>
<li>Ability to manage multiple systems and competing priorities.</li>
<li>Excellent communication skills for supporting stakeholders and end-users.</li>
<li>Proven ability to support distributed or cross-functional groups.</li>
<li>Strong understanding of customer service and operational workflows.</li>
<li>Ability to translate technical issues into clear, actionable steps.</li>
</ul>
Work Environment
<ul>
<li>Location: Remote</li>
<li>Schedule: Full-time</li>
<li>May require availability during system incidents, scheduled maintenance, or migrations.</li>
<li>Regular meetings with Operations, CX, Engineering, and vendor partners.</li>
</ul>
Key Essential Functions
<ul>
<li>Must be able to work at a computer for extended periods.</li>
<li>Must be able to manage multiple concurrent technical tasks.</li>
<li>Must be able to participate in virtual meetings and system walkthroughs.</li>
</ul>
Employment Classification
Status: Full-time FLSA: Exempt 
 
Equal Employment Opportunity (EEO) Statement
Gifthealth is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, transgender status, national origin, age, disability, veteran status, or any other legally protected status. 
 
We celebrate diversity and are committed to creating an inclusive environment for all employees. If you do not meet every requirement but still feel you would be a great fit for this role, we encourage you to apply!
 
Disclaimer
This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, or skills required of personnel. Gifthealth reserves the right to modify job duties or descriptions at any time.
Requirements:

System Administrator (General)

<h3>Job Description</h3>
Job DescriptionSummary
Join Expedient's AI CTRL product team as a Data Engineer, where you'll transform complex, unstructured datasets into clean, AI-ready data for enterprise clients. Working on-site in Cleveland, you'll play a critical role in ensuring client data drives accurate AI/ML decision-making within our enterprise cloud environment Key Responsibilities
<ul>
<li>Transform Data for AI: Ingest, structure, and cleanse large unstructured datasets, making them suitable for AI/ML model training and analysis</li>
<li>Build Data Pipelines: Design and maintain scalable ETL workflows that integrate data from diverse sources into our AI platform</li>
<li>Ensure Data Quality: Implement validation and cleansing processes that directly impact AI model accuracy</li>
<li>Collaborate Cross-Functionally: Work closely with our Agentic AI professional services team and Solution Architects to meet AI use-case requirements</li>
<li>Engage with Clients: Explain complex data concepts in simple terms, helping stakeholders understand how quality data drives better AI outcomes</li>
<li>Optimize &amp; Innovate: Troubleshoot pipeline issues, enhance performance, and stay current with emerging data engineering technologies</li>
</ul>
Qualifications
<ul>
<li>Experience: 5+ years designing and building data pipelines and ETL processes in production environments</li>
<li>Technical Expertise: Proficiency in Python, SQL, and ETL frameworks (Apache Airflow, AWS Glue, etc.); strong knowledge of SQL/NoSQL databases; experience with unstructured data transformation; familiarity with big data frameworks and AI/ML concepts</li>
<li>Key Attributes: Adaptable in fast-paced environments, strong ownership mentality, entrepreneurial mindset, excellent communicator, passionate about solving business problems with data</li>
<li>Education: Bachelor's degree in Computer Science, Data Engineering, or related field (or equivalent practical experience)</li>
</ul>
Location: Cleveland, Ohio office.&nbsp; On-site role, regional travel may be required. Salary for this position will be based on your experience and your skills.&nbsp; Estimated salary range is $125,000 to $175,000 annually.&nbsp;
WORKING FOR EXPEDIENT We prioritize ongoing education and continuous innovation to remain at the forefront of the information technology landscape. Our commitment to learning is reflected in our comprehensive employee training and tuition reimbursement programs, which are driven by our employees and funded by Expedient 100%. For our full-time employees we offer an exceptional benefits package including three weeks of paid time off annually that increases with tenure plus your birthday off and a health holiday to be used for preventive care. We offer parental leave, top-tier medical, dental, and vision, disability and life insurance, at an affordable rate, wellness engagement opportunities, and a 401(k) with a generous match. We also recognize the importance of a comfortable and convenient work environment. We offer a hybrid work model for many roles, paid parking and other perks.
Expedient is an equal opportunity employer. Qualified applicants will receive fair and equitable consideration for employment without regard to their race, color, religion, national origin, gender, protected veteran status, disability, or any other characteristic protected by law.
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kUL5dqH2hN

AI Data Engineer

<h3>Job Description</h3>
Job Description
First Merchants Bank is seeking a Senior Project Manager to join our team! This position will manage projects through effective initiation, planning, execution and closure to delivering with quality, speed and value.
As part of this role you will: 
<ul>
<li>Own and drive successful large-scale project execution with the ability to work simultaneously on multiple projects.</li>
<li>Lead project teams to ensure all projects are delivered on time, within scope and budget.</li>
<li>Provide end-to-end project management for complex projects and/or programs which include scope definition, analysis, design, planning, execution, implementation and delivering quality to ensure project requirements have been met and to ensure conformance to standards and methodology.</li>
<li>Guide the project team through tradeoff, risk-based decisions involving project scope, schedule and costs.</li>
<li>Ensure organizational needs for the execution and implementation of solutions are documented, and apply experiences with past lessons learned to develop better processes for future use.</li>
<li>Track project progress, monitor and modify project schedules and provide status updates to Senior and Executive Management. Know when escalation is required, and prepare data-based recommendations for management action.</li>
<li>Coach and mentor junior PMO project managers and functional project leads.</li>
<li>Provide insight and knowledge into improving processes related to project, program and portfolio management.</li>
<li>Utilize project management software to facilitate the planning, organization and tracking of project activities across all departments of the bank.</li>
</ul>
To be successful in this position, we require the following: 
<ul>
<li>Bachelor’s degree in project management, business administration, finance or related field of study OR Associate Degree/ Two years of College + Two (2) years of related work/military experience ­OR Four (4) years of related work/military experience (plus any additional required experience). </li>
<li>Five (5) plus years of related formal project management experience.</li>
<li>Current and active PMP Certification OR the ability to acquire one within 18 months of start date in the Senior Project Manager role.</li>
</ul>
The following would be a plus: 
<ul>
<li>Experience in Agile or working as a Scrum Master within a team.</li>
<li>Professional Scrum Master (PSM) or Certified Scrum Master (CSM).</li>
<li>Previous experience working within and Enterprise PMO.</li>
<li>Knowledge of Smartsheet, Planview PPM Pro or MS Project.</li>
<li>Master’s degree.</li>
</ul>
First Merchants offers the following:
<ul>
<li>Base Pay PLUS Bonuses</li>
<li>Medical, Dental and Vision Insurance</li>
<li>401k</li>
<li>Health Savings and Flexible Spending Accounts</li>
<li>Vacation/Sick Time</li>
<li>Paid Holidays</li>
<li>Paid Parental Leave</li>
<li>Tuition Reimbursement</li>
<li>Additional Benefits</li>
</ul>

A little about us:
First Merchants is guided by a genuine philosophy of being a meaningful place to work and having a prosperous impact across all walks of life throughout the communities we serve, including consumers, businesses and other organizations. Our Vision, Mission and Team statement reflect and reinforce that authentic service philosophy.
Our Vision is:
To enhance the financial wellness of the diverse communities we serve.
Our Mission is:
To be the most responsive, knowledgeable, and high-performing financial organization for our clients, teammates, and shareholders.
Our Team:
"We are a collection of dynamic colleagues with diverse experiences and perspectives who share a passion for positively impacting lives. We are genuinely committed to attracting and engaging teammates of diverse backgrounds. We believe in the power of inclusion and belonging."
Apply today to begin your career with us!

Senior Project Manager

<h3>Job Description</h3>
Job Description
F2Onsite is in need of Data Center Technicians for a project located in New Albany, OH. This will be a 2-6 month contract. The technician will be responsible for executing tasks related to fiber cable handling, installation, and labeling in accordance with provided documentation and safety standards.
Shift: 7AM to 4PM
Monday through Friday and 7 hours on Saturday
Key Responsibilities:
<ul>
<li>Inspect and clean fiber optic patch cables</li>
<li>Test, troubleshoot, reterminate, and repatch fiber as needed (no splicing)</li>
<li>Label both ends of fiber cables using the client-provided labeling schema</li>
<li>Install pre-terminated fiber cables per cabling matrix</li>
<li>Route cables using existing pathways and overhead ladder trays</li>
<li>Secure and dress cables using Velcro to maintain clean, organized routing</li>
</ul>
Qualifications:
<ul>
<li>Experience working with fiber optic and low-voltage cabling</li>
<li>Familiarity with data center environments and cable routing best practices</li>
<li>Comfortable using fiber cleaning tools, labelers, and inspection probes</li>
<li>Strong attention to detail and commitment to clean, accurate installations</li>
<li>Ability to follow direction from onsite lead or project supervisor</li>
</ul>
Company DescriptionF2OnSite is the fastest growing IT field services company in the United States, with hundreds of employee technicians in over 40 states. F2 OnSite performs service on computers, printers, point of sale systems, servers and other hardware technologies - including installations, migrations, deployments and break/fix. Learn more at F2onsite.com. WHAT WE DO: Our focus is Hardware: Desktops, Laptops, Servers, Printers, POS systems, and LCDs. We have hundreds of team members across the US who work Onsite at customer locations - providing hardware break/fix services, migrate data, install computers, move printers, install/fix servers and POS systems. We close thousands of service calls each week, and do whatever it takes to get our customers up and running again. We specialize in all types of technology, projects, desktop support and more. 
<h3>Company Description</h3>
F2OnSite is the fastest growing IT field services company in the United States, with hundreds of employee technicians in over 40 states. F2 OnSite performs service on computers, printers, point of sale systems, servers and other hardware technologies - including installations, migrations, deployments and break/fix. Learn more at F2onsite.com.\r\n\r\nWHAT WE DO: Our focus is Hardware: Desktops, Laptops, Servers, Printers, POS systems, and LCDs. We have hundreds of team members across the US who work Onsite at customer locations - providing hardware break/fix services, migrate data, install computers, move printers, install/fix servers and POS systems. We close thousands of service calls each week, and do whatever it takes to get our customers up and running again. We specialize in all types of technology, projects, desktop support and more.

Data Center Cabling Technician

<h3>Job Description</h3>
Job DescriptionSalary: 
At Inter-Co Division 10, we specialize in the distribution and installation of toilet partitions, lockers, washroom accessories, glass shower systems and other specialty construction products. With 11 offices across Canada and the United States, it is our mission to create the leading North American Division 10 distribution company focused on exceptional customer service, competitive pricing and industry-leading expertise and project delivery.
 
Looking for a new opportunity?
 
We are currently hiring a Junior Project Managerfor our office in Grove City, OH, just south of downtown Columbus.
 
The primary responsibilities of a Project Manager include:
 
<ul>
<li>Working with our sales &amp; estimating team to complete the supply and installation of commercial washroom and locker room projects</li>
<li>Working with our customers to process and complete shop drawings, coordinate site measures, attend site meetings, order products and arrange for shipping</li>
<li>Managing third-party subcontract installers on job site installations</li>
<li>Reviewing and pricing change orders for existing projects, and actively following up to sell change orders on a profitable basis</li>
<li>Resolving a variety of different issues that arise with projects, including delays, adverse site conditions, installation issues and other day-to-day challenges that come with commercial construction</li>
<li>Collaborating with our manufacturer/supplier partners on orders and material deliveries</li>
<li>Working with other project managers, warehouse managers and drivers to successfully complete projects</li>
<li>Completing project deficiencies and working with customers to ensure complete satisfaction on their project delivery</li>
<li>Assisting with warehouse management and monthly inventory</li>
</ul>
 
Is this the right role for you?
<ul>
<li>An eagerness to learn, grow &amp; develop your Project Management skills</li>
<li>An ability to create &amp; maintain positive relationships</li>
<li>Proactive &amp; direct communication skills</li>
<li>Strong organizational skills &amp; attention to detail</li>
<li>Ability to manage multiple files at the same time</li>
<li>Interest in the construction industry and willingness to learn and grow within the sector</li>
<li>Ability to thrive in a team-oriented and fun work environment </li>
</ul>
 
What Youll Bring:
<ul>
<li>Successful completion of an Undergraduate Education</li>
<li>Knowledge of the construction industry would be considered an asset</li>
<li>A valid state drivers license with access to a personal vehicle </li>
</ul>
 
Why work for Inter-Co?
<ul>
<li>End the workday early every Friday</li>
<li>Group Health Benefits including medical, dental &amp; vision</li>
<li>Employee Shared Purchase Plan with company matching</li>
<li>401K plan with company matching</li>
<li>Company Travel Incentive to visit other branch locations</li>
</ul>
<ul>
<li>Paid time-off between Christmas and New Years Day </li>
<li>Youll be joining a rapidly growing fast-paced business with multiple locations across Canada and the United States</li>
</ul>
 
Thinkyoudbe a great fit? We want to hear from youcome grow with us.
 
As we are committed to providing a positive candidate experience, only those selected for an interview will be contacted. Applicants who may require an accommodation during the selection process are encouraged to notify the Human Resources Department when contacted for an interview.

Junior Project Manager

<h3>Job Description</h3>
Job DescriptionSummary
Join Expedient's AI CTRL product team as an AI Delivery Engineer, where you'll guide enterprise clients from contract signing to successful go-live of our AI platform. You'll manage implementation projects, coordinate across technical teams, and ensure customers smoothly integrate AI CTRL into their environments to achieve measurable business value. Key Responsibilities
<ul>
<li>Lead Implementation Projects: Manage multiple enterprise AI CTRL deployments simultaneously, owning timelines and deliverables from kickoff through go-live</li>
<li>Client Management: Serve as the primary contact during implementation, conducting meetings, setting expectations, and translating technical concepts into business value</li>
<li>Technical Integration: Connect client systems (CRM/ERP platforms, databases, cloud services) to AI CTRL, troubleshooting API connections, data formatting, and access issues</li>
<li>Cross-Team Coordination: Collaborate with internal engineering teams to configure the platform according to client requirements</li>
<li>Risk Management: Proactively identify and resolve project roadblocks while keeping deployments on schedule</li>
<li>Customer Handoff: Transition clients seamlessly to Customer Success with complete documentation and enablement</li>
</ul>
Qualifications
<ul>
<li>Experience: 2–5 years in technical project delivery, implementation engineering, or customer onboarding for enterprise software, cloud services, or AI/ML solutions</li>
<li>Technical Skills: Comfortable with APIs, enterprise software systems (e.g., Salesforce), cloud services, and data integrations</li>
<li>Communication: Excellent at explaining technical concepts clearly to both technical and executive audiences</li>
<li>Mindset: Entrepreneurial, adaptable, and thrives in fast-paced environments with shifting priorities. Strong ownership mentality and passion for AI solutions</li>
<li>Education: Bachelor's degree in Computer Science, Information Systems, Engineering, or related field preferred</li>
</ul>
Location: Cleveland, Ohio office.&nbsp; On-site role, regional travel may be required. Salary for this position will be based on your experience and your skills.&nbsp; Estimated salary range is $85,000 to $100,000 annually.&nbsp;
WORKING FOR EXPEDIENT We prioritize ongoing education and continuous innovation to remain at the forefront of the information technology landscape. Our commitment to learning is reflected in our comprehensive employee training and tuition reimbursement programs, which are driven by our employees and funded by Expedient 100%. For our full-time employees we offer an exceptional benefits package including three weeks of paid time off annually that increases with tenure plus your birthday off and a health holiday to be used for preventive care. We offer parental leave, top-tier medical, dental, and vision, disability and life insurance, at an affordable rate, wellness engagement opportunities, and a 401(k) with a generous match. We also recognize the importance of a comfortable and convenient work environment. We offer a hybrid work model for many roles, paid parking and other perks.
Expedient is an equal opportunity employer. Qualified applicants will receive fair and equitable consideration for employment without regard to their race, color, religion, national origin, gender, protected veteran status, disability, or any other characteristic protected by law.
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36rUK4ubKL

AI Delivery Engineer

<h3>Job Description</h3>
Job DescriptionJob Title:
Application Engineer
Reports To:
Application Engineer Manager
Department:
 Engineering
Compensation:
Salary - Exempt
Location:
Columbus, Ohio
Travel Required:
Very little travel
Job Summary
Manage sales projects for the development of heating solutions for a variety of customer segments. Key responsibility for coordinating technical specifications and dimensions between the customer, the sales department, engineering, and manufacturing. Ensuring that customers receive all requested information in a timely manner with an emphasis on accuracy and quality.
Job DescriptionDuties and responsibilities:
<ul>
<li>Act as a point of technical contact or sales contact as directed during the product development phase for new and ongoing projects for major customers.</li>
<li>Oversee the documentation and receipt of approval of the customer specifications for projects and assist in the preparation of quotes and proposals.</li>
<li>Engage in sales/technical presentations to prospective or existing customers.
<ul>
<li>Coordinate quotes, technical information, dimensions and other parameters with customers, engineering, manufacturing, and other members of the sales team.</li>
<li>Oversee the coordination and transfer of new orders between sales, engineering, the customer and manufacturing to ensure accurate design and compliance with customer specifications. This includes ensuring the accuracy of temperature parameters, dimensional fit, shipping and labeling, quality assurances, etc.</li>
<li>Coordinate engineering changes with the customer and various BriskHeat departments to ensure customer satisfaction and meeting the BriskHeat procedural guidelines for these changes.</li>
<li>Oversee all pricing, pricing revisions, shipping schedule and other parameters based on customer requests.</li>
<li>Review approval drawings from engineering, send them promptly to the customer and help ensure they return and are finalized promptly via the requested shipment expectations.</li>
<li>Coordinate with Engineering/Manufacturing to ensure development, design, testing requirements, on time delivery and other customer and BriskHeat expectations of first article products, prototypes and all other shipments related to projects assigned.</li>
<li>Work with contracted sales partners, distribution partners and BriskHeat sales personnel as well as directly with the customer to meet needs, forecast future needs and grow the business.</li>
<li>Act as key contact on an ongoing basis with assigned customers.</li>
<li>Help BriskHeat determine new products, materials, and other items that customers show a strong interest in by communicating these interests to all departments.</li>
<li>Travel to customers as required for sales/technical presentations, measurements and other technical parameter discussions, issues, and other customer needs. </li>
<li>Conduct pricing reviews of major accounts and recommend guidelines based on profit information and market pricing to help keep existing customers and win new ones.</li>
<li>Assist Inside Sales as required by providing quotes, customer contact and technical issues</li>
</ul>
</li>
</ul>
Needed experience &amp; technical knowledge:
<ul>
<li>Experience with measurement tools and small hand/power tools</li>
<li>Ability to read and interpret blueprints and wiring schematics</li>
<li>Strong ability to utilize Word, Excel, Access, and other PC tools</li>
<li>Familiarity with quality and technical testing tools such as resistance meters, temperature measuring devices, etc.</li>
</ul>
Preferred Skills:
<ul>
<li>A Bachelor’s Degree in Electrical or Mechanical Engineering is highly desired. Other Engineering Disciplines shall also be considered based on work experience. In lieu of an engineering degree, candidates are required to have a bachelor’s degree and a minimum of 2-3 years of technical support or technical sales experience, preferably in an electronic equipment manufacturing company.</li>
<li>Excellent and demonstrable verbal and written communications</li>
<li>Ability to perform physical tasks such as lifting 50 pounds and climbing narrow stairs/ladders during some technical work such as measuring gas piping systems and other customer structures</li>
<li>Entrepreneurial acumen to work with customers to achieve the desired goals of both BriskHeat and the customer. </li>
</ul>
Physical Demands
The physical demands described here and above are representative of those that must be met by an employee to successfully perform the essential functions of the position. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions of the position.
<ul>
<li>The employee must be able to observe details at close range. </li>
<li>Must be able to convey information in a way that is understood.</li>
<li>Constantly positions self to maintain files in file cabinets.</li>
<li>Must be able to remain stationary 75% of the time. </li>
<li>Constantly operates computer, phone, and other office equipment. </li>
<li>The employee needs to occasionally move around to access filing cabinets.</li>
<li>Must be able to move items weighing up to 50 pounds</li>
<li>Must be able to communicate with customers </li>
</ul>

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