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job_organization_name

city

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<h3>Job Description</h3>
**CANDIDATES NEED TO BE LOCAL, WITHIN AN HOUR AND A HALF DRIVING DISTANCE FROM MASON LOCATION***
Title: STORE SYSTEMS SUPPORT
Duration: TEMP TO PERM- Only submit candidates that can convert at 90 days without a fee.
Schedule:
<ul>
<li>SSS New Hire begins 7/21/2025</li>
<li>Department Store Systems Support</li>
<li>Training Window Dates 7/21/2025 -8/1/2025</li>
<li>IT Cut Off Date 7/9/2025</li>
<li>Training Hours 9a-530p</li>
<li>Training Locations Virtual</li>
<li>Department Staffing Hours 8a-12a Mon - Fri; 9a-10p Sat/Sun</li>
<li>Agent shifts Schedules range with start times from 8a to 330p with 1 weekend shift &amp; 1 day off during week</li>
<li>Agent Shifts cont Shifts will be selected during training</li>
</ul>
Channels Supported Phone &amp; Chat
Agents will support INBOUND Calls or INBOUND Chats
Department hours: Monday – Friday 8am – midnight; Saturday: 9am – 10pm; and Sunday 10am – 10pm Skills:
<ul>
<li>Technical Aptitude Required</li>
<li>Open Schedule Availability</li>
<li>Previous call center experience preferred</li>
<li>Previous technical / customer service experience preferred</li>
</ul>
Responsibilities:
<ul>
<li>Technical Support Coordinator - Store Systems Support REMOTE Phone Support &amp; Troubleshooting 100% of the time.</li>
<li>Training and Transitions are mandatory in-office activities and typically span a total of three weeks.</li>
<li>To start working at home they must pass a quality while they are in office, so depending on those results it could be 3+ weeks.</li>
<li>The standard timeline involves a week and a half for Training, and then participants must successfully complete Transitions, including passing a call quality assessment, before being eligible to work from home.</li>
<li>While most individuals are able to transition to remote work by the third week, those who encounter challenges in meeting quality standards will be required to remain in the office.</li>
<li>Training and Transitions are mandatory in-office activities and typically span a total of three weeks. The standard timeline involves a week and a half for Training, and then participants must successfully complete Transitions, including passing a call quality assessment, before being eligible to work from home.</li>
<li>While most individuals are able to transition to remote work by the third week, those who encounter challenges in meeting quality standards will be required to remain in the office.</li>
</ul>
Requirements
<ul>
<li>Basic Technical knowledge of Microsoft Windows – able to trouble shoot application installs, windows machine system configurations (standard cpu and laptop)</li>
<li>Basic Technical knowledge of PC Hardware (knowledge of CPU, monitor, basic hardware connectivity)</li>
<li>Basic Hardware and software application trouble shooting skills Looking for candidates with strong empathy skills/retail background preferred Agencies will be billed $2,000 for missing equipment Criminal Screens must be clear to start working</li>
<li>Candidate does not have to have HS diploma to work, however they will need a HS/GED to convert to a perm employee.</li>
</ul>
Must meet Technical Requirements:
Here’s a list of requirements that will give everyone the best chance for success when recruiting, training and retaining remote associates.
<ul>
<li>The workspace should be free of outside distractions</li>
<li>Cables should be routed away from any walkway to avoid slip and fall hazard</li>
<li>Minimum internet speeds are 10 Megs download and 1 Meg upload (Instructions for Speed Test attached)</li>
<li>Connectivity to the local network is required to be via ethernet cord plugged directly into the internet router. Connection cannot be wireless</li>
<li>The workstation should be near a wired internet connect (only 6 feet ethernet cord will be provided)</li>
<li>Must have a smart phone: Our remote connectivity security requires multi-factor authentication. The authentication requires the use of a smart phone app.</li>
<li>Only provided hardware should be connected to the computer</li>
<li>Must be willing /able to come pick up equipment from the CSC and capable of setting it up at home. Equipment includes: cpu, monitor, mouse, keyboard, headset, power cord, monitor adaptor cord, 6 ft ethernet cord.</li>
</ul>

Technical Help Desk remote

<h3>Job Description</h3>
Job Description
Seeking an IT Support Technician to join our current support team. The support team is responsible for supporting the end users of various applications including software and hardware solutions that are sold by Total ID Solutions. As a teammate, you will work closely with the IT Staff, President, Sales Team, and office support staff. This individual can help implement the future direction of solutions sold by Total ID Solution and continued migration to leading edge technology across current and future products for the Print to Plastic Industry. This opportunity is available due to the rapid growth and expansion of the company and its internal IT Department. This role is a full-time exempt salaried position based in Wickliffe, Ohio. Telecommuting or remote arrangements will not be considered.
Essential Job Functions:
<ul>
<li>Develop and promote the overall vision, goals, objectives, and policies for the Technical Support team in-line with the IT Department’s direction</li>
<li>Work with other departments within the company to provide world class solutions to support the business</li>
<li>Critically evaluate requests that impact systems and ensure sufficient end-to-end process understanding before making decisions and changes</li>
<li>Assist in the problem-solving and technical solutions for projects of basic to moderate complexity</li>
<li>Work independently and collaboratively with end users and/or technical staff in defining strategic solutions</li>
<li>Provide necessary technical documentation for internal use</li>
<li>Lead and assist the gathering of end user requirements</li>
</ul>
Qualifications:
<ul>
<li>BS/BA in Computer Science, Management Information Systems (MIS), or related IT degree is preferred, but not required</li>
<li>IT and business/industry work experience preferred but not required</li>
<li>Highly skilled in phone and customer service with end user support.</li>
<li>Experience in managing small cross-functional teams and projects with the ability to influence senior level management and present to the end-user.</li>
<li>Experience using Microsoft technologies including SQL Server Management Studio, .NET Framework (4.5 or later), knowledge of MS Excel, MS Access and other databases.</li>
<li>Access Control implementation and knowledge preferred</li>
<li>Past use of Javascript and/or Python scripting preferred</li>
<li>Demonstrated ability to manage complex business strategy and technology projects as well as develop successful solutions to multi-faceted issues as they arise</li>
<li>Strong visionary skills and creativity a must</li>
<li>Excellent verbal, written, and presentation skills, including writing technical documentation, specifications, procedures, and process flows</li>
</ul>
Please send resume&nbsp;with cover letter when responding.
Company DescriptionOne of the leaders in the Identification/Security industry. Owner has over 30 years in the industry. 
<h3>Company Description</h3>
One of the leaders in the Identification/Security industry. Owner has over 30 years in the industry.

IT Support Technician

<h3>Job Description</h3>
Job DescriptionWe are looking for an experienced Project Manager/Senior Consultant to oversee and drive key initiatives related to mergers and acquisitions (M&amp; A). This long-term contract position offers an exciting opportunity to lead complex projects, ensuring successful integration and alignment with organizational goals. Join us in Cincinnati, Ohio, and contribute your expertise to impactful business transformations. Responsibilities: • Lead and manage technology-focused projects related to M&amp; A activities, ensuring seamless integration into organizational frameworks. • Collaborate with stakeholders to define project scopes, timelines, and deliverables, maintaining alignment with business objectives. • Utilize tools such as Atlassian Jira to track project progress, identify risks, and implement solutions. • Oversee budget planning and resource allocation to optimize project efficiency and results. • Implement Agile Scrum methodologies to streamline workflows and enhance team collaboration. • Coordinate change management strategies to ensure smooth transitions during project execution. • Monitor and report on project performance, providing regular updates to leadership and stakeholders. • Facilitate communication between cross-functional teams to address challenges and drive project success. • Ensure compliance with organizational standards and industry best practices throughout project lifecycles. • Leverage expertise in CRM, ERP, and cloud technologies to support project goals.• Minimum of 5-10 years of experience in Technology Project Management, with a focus on M&amp; A projects. • Proficiency in tools such as Atlassian Jira and familiarity with Agile Scrum methodologies. • Strong knowledge of CRM, ERP, and cloud technologies. • Demonstrated ability to manage budgets and resources effectively. • Experience with Cisco technologies and change management processes. • Excellent communication and leadership skills to coordinate cross-functional teams. • Certification in project management methodologies (e.g., PMP or similar) is preferred. • Proven track record of successfully delivering complex projects on time and within scope.

Project Manager/Sr. Consultant

<h3>Job Description</h3>
Job Description
American Battery Solutions has a full-time opening for a Master Data Change Coordinator in Springboro, Ohio.
 
Job Summary
The Master Data Change Coordinator will be tasked to collect, set up and maintain Bill of Materials (BOM), and labor master data in multiple systems with intent to prepare for future Product Lifecyle Management (PLM) and PLEX ERP deployment. The Master Data Change Coordinator will also be tasked with BOM Cleansing and PLEX master data management.
 
Responsibilities
<ul>
<ul>
<li>Define and assume the engineering and logistics conditions necessary for the launch of new programs.</li>
<li>Manage application dates of product modifications according to engineering change procedures.</li>
<li>Manage phase-out files, including reducing obsolete stocks to minimum levels.</li>
<li>Enforce new program launch timelines.</li>
<li>Determine and validate correct material master data for all material for all products.</li>
<li>Update BOM, process routings, operations, and logistics convention in ERP systems resulting from engineering changes.</li>
<li>Design, develop, validate, and implement methods and tools that improve operational flexibility and execution of lean production systems using appropriate lean logistics concepts.</li>
<li>Develop and implement solutions that focus on reducing lead time throughout the value stream and extended supply chain.</li>
<li>Coordinate engineering changes between Program Management, Engineering, Production, Quality and Logistics departments.</li>
<li>Ensure that changes are considered in production scheduling, material planning, and within physical flows.</li>
<li>Work with Engineers to capture and validate master labor data for all products.</li>
<li>Evaluate warehouse processes, identify waste, and recommend changes that improve efficiency. Review process improvements at other warehouses or best practices that can be implemented at local sites.</li>
<li>Track and report efficiency on projects and keep the additional project pipeline full.</li>
<li>Modify and improve existing logistics systems such as material flow, storage, and information flow.</li>
<li>Support Logistics teams in the development and implementation of methods for material ordering, communication, transportation, packaging, and distribution throughout the supply chain.</li>
<li>Work with CR/CN in PLEX, packaging instructions, and inventory accuracy.</li>
<li>Ensure that documents are attached to the proper location and that revision levels are correct qualifications.</li>
<li>Work with customer and internal teams on cost reduction initiatives after the program SOP.</li>
<li>Teach and drive the utilization of lean logistics tools such as Plan for Every Part, Kanban, Supermarkets, Milk runs, etc.</li>
<li>Maintain special relationships with internal program management team.</li>
<li>Adhere to federal and state regulations.</li>
<li>Adhere to all company policies, processes, and procedures.</li>
<li>Performs other duties as requested, directed, or assigned.</li>
<li>Predictable and reliable attendance.</li>
</ul>
</ul>
Position Qualifications
<ul>
<li>Associate’s Degree in Engineering, Supply Chain, or equivalent experience.</li>
<li>Minimum of five (5) years of experience in Automotive, Logistics or Manufacturing.</li>
<li>Strong experience in Solid Works PDM Vaults, PLM, ERP, and MES systems.</li>
<li>Experience with MRP and ERP systems desired, previous PLEX ERP system preferred.</li>
<li>Effective communicator, capable of concisely presenting detailed status information to stakeholders.</li>
<li>Excellent organizational skills tracking numerous parts, documents, and processes.</li>
<li>Self-motivated problem solver; pays attention to the details.</li>
</ul>
 
Key Competencies
<ul>
<li>Focuses on Quality: Drives work results with quality focus in actions and results.</li>
<li>Decision Making &amp; Analysis: Makes sound decisions based upon a mixture of data-driven analysis, expertise, experience, and judgment; collects relevant information, seeking input from others, and identifies connections and/or root causes of problems</li>
<li>Continual Improvement: Displays a consistent orientation toward producing the highest quality products or services, while keeping a focus on sustainability. Constantly looking for incremental improvements in work processes and results.</li>
<li>Takes Initiative: Exhibits strong drive for results and success; conveys a sense of urgency and drives issues to closure; persists despite obstacles and opposition.</li>
<li>Delivers Results: Achievement-oriented, feeling a sense of urgency to reach goals on time, if not before.</li>
<li>Teamwork: Works cooperatively with others to accomplish team goals and organizational objectives.</li>
<li>Communications: Exchanges thoughts, feelings, and information effectively.</li>
</ul>
Physical Requirements / Working Conditions
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
<ul>
<li>Prolonged periods sitting at a desk and working on a computer.</li>
<li>Constantly operates a computer and other office equipment.</li>
<li>Ability to adjust focus, especially due to concentration on a computer screen.</li>
<li>May need to lift and carry up to 30 pounds and/or position the body to reach items on the floor/below knee level or reach overhead.</li>
<li>The person in this position needs to occasionally move about in industrial environments, and on uneven terrain.</li>
<li>Works in a temperature-controlled office environment, with occasional work in outdoor weather conditions, and in industrial environments.</li>
<li>The noise level in the work environment can be moderately loud.</li>
<li>May be required to recognize small numbers, letters, symbols, colors on prints, and/or operate field instruments/equipment.</li>
<li>May be required to travel to and navigate a variety of sites to fully understand material needs.</li>
<li>Must be able to maintain attention for long periods of time.</li>
</ul>
 
Why Join Us
 
American Battery Solutions (ABS) provides comprehensive 100% employer paid benefit plans to employees and their family, competitive salary and retirement program. ABS employs a diverse and inclusive workforce.
 
Benefits Overview
<ul>
<li>Paid time off includes 4 weeks, 15 holidays, and parental leave.</li>
<li>100% company-paid medical, dental, vision, short-term disability, long-term disability, and life insurance.</li>
<li>Flexible Spending Account (FSA) and Health Savings Account (HSA) offerings.</li>
<li>Company provided 401K savings plan with immediately vested matching contributions to help you save for retirement.</li>
<li>Voluntary benefits offerings.</li>
<li>Tuition assistance.</li>
<li>Employee Referral Program.</li>
<li>Employee development and career growth opportunities.</li>
</ul>
About Us
American Battery Solutions Inc. (“ABS”) is a manufacturer of advanced batteries for commercial, fleet, and industrial on- and off-road vehicles. Located in the heart of the U.S. automotive region with facilities in Michigan and Ohio. In 2023, ABS was acquired by Komatsu, a world leader in construction, mining, forestry, and industrial heavy equipment in support of Komatsu’s 2050 carbon neutrality goal. ABS continues to operate as an independent entity serving Komatsu applications while continuing to expand and grow our core commercial, fleet and industrial business. 
As we have grown, ABS has assembled a world-class team of dedicated and experienced engineers. This team is equipped with a deep understanding of high-voltage, automotive-grade battery systems from concept development and prototyping, to testing and validation, to high-volume production. We pride ourselves on developing a diverse team of next generation battery experts.

The Location – Springboro, OH
American Battery Solutions Advanced Battery Manufacturing Center is located in beautiful and historic Springboro Ohio. Life in Springboro is all about the quality and character of our community and that is why Springboro continues to be a top-ten-rated City to live, work, play, and raise a family. In fact, Springboro was rated #3 among the top 10 communities in greater Southwest Ohio. In essence, Springboro appeals to everyone from young families to people looking for the perfect place to retire. Our great neighborhoods, excellent schools, safety, services, and amenities all contribute to Springboro’s exceptional quality of life. Springboro offers a variety of public programming that includes outdoor concerts, festivals, and fireworks. Our residents enjoy bike and walking trails, an 18-hole public golf course, a charming and vibrant historic district, and 501 acres of parks.
AMERICAN BATTERY SOLUTIONS IS AN EQUAL OPPORTUNITY EMPLOYER.

Master Data Change Coordinator

<h3>Job Description</h3>
Need W2 only
 
Title: IT Support Analyst 
Duration: 6 Months + 
Location: Enon , OH 
 
Job Description:

This is an open position for an IT Support Analyst on the Optic, Payments/Credit, and DEX technology teams. Responsible for all aspects of supporting the setup, installation, support and monitoring of Payment Terminals and related hardware, software, and databases; conducts monitoring and reviews; prepares documentation and specifications for installations; performs testing related to troubleshooting issues.
<ul>
<li>Core Job Responsibilities:Directs field personnel in installing new payment terminal equipment and related hardware and software</li>
<li>Provides accurate verbal instruction for diagnostics or installation as needed</li>
<li>Configures and upgrades software on newly installed devices</li>
<li>Identifies and corrects issues before a location is aware of a problem</li>
<li>Manages multiple tickets and working them in order of priority</li>
<li>Completes other duties, including special projects, as assigned by Management</li>
</ul>
Job Requirements:
<ul>
<li>Eligibility Requirements:Experience working in a support or IT environment supporting a POS system, to include Site Server, Credit Server or other relevant systems. Experience working with Fuel Controller, Pumps, and CRINDs. Ability to troubleshoot and fix complex issues relating to the entire Business Unit.</li>
<li>Education Level: Bachelor’s Degree or Equivalent Work Experience</li>
<li>If Degreed, preferred Major: MIS or Computer Science</li>
<li>Work Experience Desired:Minimum of 3 years working with POS systems.</li>
<li>Ability to work in a fast-paced environment.</li>
<li>Attention to detail with emphasis on accuracy and quality.</li>
<li>Ability to prioritize work to balance multiple projects and deadlines.</li>
<li>High level of organization</li>
<li>Other Skills:Experience maintaining and enhancing a Point of Sale system.</li>
<li>Familiarity with POS data and functions; items, barcode, sales, voids, promotions, specials, discounts, methods of payment, electronic journaling, taxes, etc.</li>
<li>Test new hardware and software and recommend changes as needed.</li>
<li>Responsible for providing advanced support on escalated calls from Store Support relating to hardware and/or software issues.</li>
<li>Must be extremely organized and motivated.</li>
<li>Must work with a sense of urgency.</li>
<li>Work extremely effectively in a team environment.</li>
<li>Strong verbal communication skills.</li>
<li>Strong written communication skills.</li>
<li>Must have a passion for quality control.</li>
<li>Technical Knowledge Required:Experience with POS systems.</li>
<li>Experience with Gilbarco/Wayne Pumps and CRINDs.</li>
<li>Comments for Suppliers: Support Analyst supporting field technicians during dispenser replacement projects</li>
</ul>

IT Support Analyst

<h3>Job Description</h3>
Job Description
Overview
JST is currently seeking an IT Asset Management Specialist to support our team within a government environment.
This is a full-time position on-site in Dayton, OH. JST offers a full benefit package, a collaborative work environment and strong company culture. Veterans and military spouses are encouraged to apply.
 
IT Asset Management Specialist Responsibilities
<ul>
<li> Support the Inventory and Accountability of IT assets daily &amp; long-term.</li>
<li>Prepare required Government forms for shipping, receiving, transferring equipment within sites or from/to other entities.</li>
<li>Maintain hardware lifecycle and IT asset inventory</li>
<li>Processes and ensures the accuracy of damage and defective returns</li>
<li>Track lifecycle, maintenance and decommissioning of IT assets</li>
<li>Coordinate complete documentation of assets in the designated system database in accordance with Asset Management directives and guidelines in the Property Management Handbook.</li>
<li>Coordinate and process all equipment that is required to be excessed and/or disposed of according all established regulations.</li>
<li>Perform data destruction of the sensitive data on equipment to be disposed.</li>
<li>Assist in performing a full inventory</li>
<li>Assisting in the preparation of reports of discrepancies and a list of the full inventory</li>
<li>Receive shipments, Scan all assets into the Asset management Tool Store in appropriate designated locations</li>
<li>Move/Retrieve assets marked for disposal</li>
<li>Remove Storage devices from assets marked for disposal, label as appropriate and degauss as needed</li>
<li>Serve as the primary point of contact for IT asset-related inquiries within the directorate.</li>
<li>Collaborate effectively with IT support teams, procurement, finance, security, and end-users.</li>
<li>Prepare shipping labels and return labels for shipping equipment to remote customers in UPS/FedEx.</li>
</ul>
 
IT Asset Management Specialist Qualifications
<ul>
<li>Bachelor's degree in IT, Computer Science, Business Administration or a related field and 5+ years of relevant experience</li>
<li>CompTIA Security+ certification highly desired</li>
<li>Strong understanding of IT asset lifecycle management best practices.</li>
<li>Experience with IT asset management software and tools.</li>
<li>Knowledge of relevant government and security regulations (e.g., NIST, DFARS).</li>
<li>Excellent organizational, analytical, and problem-solving skills.</li>
<li>Strong communication (written and verbal) and interpersonal skills.</li>
<li>Ability to work independently and as part of a team.</li>
<li>Proficiency in data analysis and reporting.</li>
</ul>
 
Required Clearances and Screenings
<ul>
<li>MUST have an active Secret Security Clearance</li>
</ul>
 
About Joint Strategic Technologies (JST) 
No objective is beyond reach! Joint Strategic Technologies (JST) enables successful mission outcomes from the back office to the battlefield. Our team includes leading experts from the military, government and the private sector, all working together to help federal customers make a difference. Our goal is to Elevate the Impact that our employees have on our customers and treat every employee as a valued member of our team. JST empowers employees to make decisions and take action, thus improving overall organizational growth and employee development.
Culture isn't something you talk about. It's something you do. JST is committed to creating a positive environment 'that reaches beyond work and careers' to support every employee's professional and personal objectives. JST values the well-being of every employee and encourages healthy lifestyles, family activities and community involvement.
JST is a proud equal opportunity employer. All qualified applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. JST will not tolerate discrimination or harassment.
 Job Posted by ApplicantPro

IT Asset Management Specialist

<h3>Job Description</h3>
Job DescriptionDescription:
As a Web Development Project Manager, you will coordinate scheduling and development tasks for front-end developers, manage client relationships, and ensure timely completion of projects. You’ll collaborate with clients, guide teams, and coordinate across departments to ensure successful outcomes and exceptional client experiences.
 
Cohesive Culture + Good Humor + Combined Skills = Awesome Results
At OuterBox, what we won’t stop doing is winning as a team for our clients, while at the same time winning for each other as both professionals and individuals. We know our awesome wins start with our incredible people, which is why for over 20 years we’ve created—and continuously refined—a team-centric work culture that is rooted in trust, respect, accountability, appreciation, fun, and collaboration. The Plain Dealer &amp; Cleveland.com demonstrate this by having awarded OuterBox as a Top Workplace for three years running in 2022-2024! 
 
At OuterBox, we’re here to thrive together—not simply survive. So if you’ve been searching for an agency that energizes, inspires, and directly helps you achieve the best for you, the person, and you, the professional, maybe it’s time to think outside the traditional agency box? 
 
What You Get To Do Every Day:
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
<ul>
<li>Task Coordination: Collaborate with team members to gather and prioritize development tasks for front-end developers. Maintain a clear task schedule to optimize developer workloads and ensure timely delivery.</li>
<li>Resource Management: Plan and monitor project team resources, adjusting as needed based on scope, workload, budgets, and client needs.</li>
<li>Client Relationship Management: Serve as the primary contact for your portfolio of clients, ensuring confidence through various communication channels including in-person visits, video calls, phone calls, and emails.</li>
<li>Client Experience: Deliver a personalized client experience, communicating effectively on project progress, results, timelines, and deliverables.</li>
<li>Project Scheduling: Coordinate scheduling of development tasks arising from both internal team requests and direct client maintenance agreements. Manage timelines and deliverables for each project to ensure tasks are completed on schedule.</li>
<li>Reporting: Compile and distribute monthly reports for clients detailing work completed, website performance metrics, and upcoming tasks. Utilize data to provide insights and recommendations for future improvements.</li>
<li>Maintenance Coordination: Coordinate monthly maintenance tasks for a portfolio of accounts, ensuring all updates, bug fixes, and performance enhancements are scheduled and completed. Proactively identify potential issues and opportunities for improvements for client websites.</li>
<li>Process Improvement: Continuously evaluate and improve scheduling and reporting processes to enhance efficiency and client satisfaction. Implement tools and systems to streamline communication and task management.</li>
<li>Industry Knowledge: Stay updated on digital marketing and web development trends to enhance your expertise and credibility with clients and teammates.</li>
<li>Other duties, as assigned.</li>
</ul>
 
Work Environment
Fast-paced, dynamic office environment and may be required to work outside of regular office hours to resolve issues or complete projects of the department.
 
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
 
This is a remote work opportunity with limited travel obligations, which requires demonstrating a level of dedication and commitment to being self-driven and accountable.
Requirements:
<ul>
<li>0-2 years experience preferred. Demonstration of exemplary performance may supersede experience requirements.</li>
<li>Project Management Expertise: Proven experience in managing and delivering projects on time, within scope, and to high-quality standards. Skilled in guiding teams and having constructive conversations to achieve goals.</li>
<li>Familiarity with Project Frameworks: Knowledge of project management methodologies like Agile and Waterfall, gained through experience, coursework, or continuing education.</li>
<li>Client Service Experience: Extensive experience as the primary client contact, with a strong sense of urgency and proactive communication across all channels (email, video, phone, in-person) that builds trust and reliability.</li>
<li>Digital Marketing Knowledge: Working knowledge of SEO, SEM, web design, and development.</li>
<li>Excellent Communication Skills: Strong in active listening and critical thinking, ensuring clear and timely communication with clients to deliver a great client experience.</li>
<li>Organizational Skills: Strong organizational and time management abilities, with experience tracking and managing resources through project management tools.</li>
<li>Multitasking Ability: Capable of managing multiple projects with varying scopes, budgets, and timelines, while remaining flexible and proactive in adjusting to changes.</li>
<li>Problem-Solving Skills: Strong analytical skills, able to perform root-cause analysis, and develop effective solutions by considering all perspectives, including those of teammates and clients.</li>
<li>Familiarity with marketing analytics &amp; lead qualification tools; Google Analytics Certification a plus </li>
<li>Proficiency in Project Management tools like Clickup, Mavenlink, Basecamp, Monday.com, and/or Trello </li>
<li>A basic understanding of HTML, CSS, and/or common Content Management Systems is preferred</li>
<li>Project Management certification (like PMP, Google Project Management Certification) or goals to work towards it </li>
</ul>
 
Physical Demands
<ul>
<li>Primarily involves sitting at a desk and using a computer for extended periods of time.</li>
<li>Light physical activity is also required, such as carrying equipment or setting up for presentations.</li>
<li>Requires a high level of mental focus and the ability to work under pressure.</li>
<li>Good manual dexterity, hand-eye coordination and the ability to use a computer for extended periods are required.</li>
</ul>
Work Authorization/Requirements
We are unable to sponsor or take over sponsorship of an employment Visa at this time.
 
Travel
Limited travel may be required to our headquarters or to client offices. Less than 10%
 
Affirmative Action/EEO Statement. Our company is an equal-opportunity employer committed to providing a work environment free from discrimination and harassment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity or any other legally protected status.
 
Cohesive Culture + Good Humor + Combined Skills = Awesome Results
At OuterBox, what we won’t stop doing is winning as a team for our clients, while at the same time winning for each other as both professionals and individuals. We know our awesome wins start with our incredible people, which is why for over 20 years we’ve created—and continuously refined—a team-centric work culture that is rooted in trust, respect, accountability, appreciation, fun, and collaboration. The Plain Dealer &amp; Cleveland.com demonstrate this by having awarded OuterBox as a Top Workplace for three years running in 2022-2024!
 
At OuterBox, we’re here to thrive together—not simply survive. So if you’ve been searching for an agency that energizes, inspires, and directly helps you achieve the best for you, the person, and you, the professional, maybe it’s time to think outside the traditional agency box?

Front End Project Coordinator

<h3>Job Description</h3>
Job Description
ComResource is looking for a Frontend Web Developer.
We need someone to assist in developing, managing, and maintaining web projects and user interfaces using Adobe Experience Manager (AEM) while ensuring consistency with brand standards and supporting business needs.
Responsibilities:
<ul>
<li>Collaborate with Line of Business (LOB) and Centers of Excellence (COE) to define requirements and ensure integrity and functionality of assigned web projects.</li>
<li>Manage multiple projects and deadlines simultaneously.</li>
<li>Utilize the brand design library to ensure component and layout consistency on 53.com.</li>
<li>Create user interfaces (UI) and user experiences (UX) for unauthenticated 53.com pages in collaboration with senior developers and design teams.</li>
<li>Write basic JavaScript functions to support and enhance content and user experience.</li>
<li>Manage relationships with vendors and Information Technology partners related to job functions.</li>
<li>Assist with and manage various marketing technologies and vendor relationships.</li>
<li>Support personalization initiatives with IT partners.</li>
<li>Apply component and layout standards to pre-defined templates using Adobe Experience Manager (AEM).</li>
<li>Maintain awareness of current web and digital design trends and best practices.</li>
<li>Provide design leadership and oversight to internal and external resources.</li>
<li>Utilize basic analytics to support and optimize UX across 53.com.</li>
<li>Perform day-to-day maintenance tasks promptly.</li>
<li>Support SEO and optimization objectives.</li>
<li>Conduct accessibility audits to ensure compliance with WCAG and ADA standards.</li>
<li>Perform QA tasks, including testing, reporting, tracking, and ensuring compliance with standards.</li>
<li>Other duties as required.</li>
</ul>
Essentials:
<ul>
<li>Hands-on experience with CSS and HTML.</li>
<li>Knowledge of AEM and web page development.</li>
<li>Experience in mobile and web development.</li>
</ul>
Req ID: AM95926671

Frontend Web Developer

<h3>Job Description</h3>
Job Description
Salary: $101,000.00 - $113,000.00 Annually
Edison State Community College invites qualified candidates to apply for the full-time position of Chief Information Officer (CIO). The Chief Information Officer is responsible for oversight and strategic implementation of the organization's information technology (IT) systems and infrastructure. The CIO aligns technology initiatives with the organization's goals and objectives to drive efficiency, innovation, modernization, and growth. This leader is responsible for developing and maintaining a strong culture of customer support service for the institution and provides strategic oversight of the IT department. 
Edison State Community College is an EOE/AA Employer.
Functional Responsibilities:
IT Strategy and Planning:
<ul>
<li>Execute a comprehensive IT strategic plan that aligns with the collegewide strategic plan.</li>
<li>Evaluate and prioritize technology investments, ensuring alignment with the organization's short-term and long-term goals.</li>
<li>Work with departmental staff, the campus community, and the senior administrative team to plan and implement information technology systems that provide superior support for academic functions and administrative desktop computing, making efficient use of financial and personnel resources.</li>
</ul>
Leadership and Management:
<ul>
<li>Provide strong leadership and management to the IT department, ensuring effective collaboration, communication, and coordination among IT staff and other departments.</li>
<li>Foster a culture of customer service, innovation, teamwork, and continuous improvement within the IT organization.</li>
<li>Set and manage priorities for the IT division.</li>
<li>Supervise recruitment, retention, organization, and professional development of all IT staff in accordance with budgetary objectives and personnel policies.</li>
</ul>
IT Governance and Compliance:
<ul>
<li>Establish and enforce IT governance policies, standards, and procedures to ensure the security, integrity, and availability of information. </li>
<li>Stay updated on industry best practices and regulatory requirements to ensure compliance.</li>
<li>Assemble and prepare all reports and research as required by local, state, and national agencies for this division.</li>
</ul>
IT Infrastructure and Operations:
<ul>
<li>Oversee the planning, implementation, and maintenance of IT infrastructure.</li>
<li>Act as liaison with vendors and managed services providers.</li>
<li>Plan, implement, and support systems in a complex education environment.</li>
<li>Provide technical direction and leadership to ensure infrastructure and applications are reliable, available, secure, and up to date for the college’s academic and administrative use.</li>
<li>Oversee and provide leadership in the development of training related to IT hardware, software, and educational technologies. </li>
</ul>
Digital Transformation:
<ul>
<li>Drive digital transformation initiatives by identifying and leveraging emerging technologies that can enhance business processes, improve customer experience, and promote innovation and modernization across all college departments.</li>
<li>Evaluate, implement, and manage software applications and technology solutions to optimize operational efficiency.</li>
</ul>
Vendor and Budget Management:
<ul>
<li>Manage relationships with technology vendors and service providers, negotiate contracts, and ensure the delivery of high-quality services and solutions.</li>
<li>Develop and manage the IT budget, ensuring cost-effective allocation of resources and adherence to financial goals.</li>
<li>Consolidate vendors and remove duplicate technology solutions in alignment with the IT Strategy</li>
<li>Identify opportunities for the appropriate and cost-effective investment of financial resources in IT systems and resources, including staffing, sourcing, purchasing, and in-house development.</li>
</ul>
Risk Management:
<ul>
<li>Identify and mitigate IT-related risks, including cybersecurity threats, data breaches, and system failures.</li>
<li>Develop and implement disaster recovery and business continuity plans to ensure the organization's ability to respond to and recover from IT disruptions.</li>
<li>Stay abreast of technological advancements, industry trends, and competitive landscapes to identify opportunities for innovation and improvement. </li>
<li>Participate in professional networks and attend industry events to expand knowledge and stay informed.</li>
<li>Other duties as assigned by the Vice President of College Operations. </li>
</ul>
Requirements
Required Knowledge, Skills, and Personal Qualifications:
<ul>
<li>Exceptional customer service and leadership skills.</li>
<li>Excellent written, verbal, interpersonal communication, and management skills.</li>
<li>Ability to work effectively with all college constituents and possess the leadership capability necessary to build a highly effective technology division.</li>
<li>Experience managing applications including but not limited to ERP, Productivity apps, Monitoring apps etc.</li>
<li>Relate to all levels of the user community.</li>
<li>Be a team player who motivates and educates other team members.</li>
<li>Comprehend complex, technical subjects.</li>
</ul>
Required Experience:
<ul>
<li>5 years of experience providing direct customer service in an IT-related industry.</li>
<li>5 years of increasingly responsible administrative and supervisory experience in an academic, industrial, or business setting is required, preferably at the community college level. </li>
</ul>
Required Educational Background:
<ul>
<li>Master’s Degree in an Information Technology discipline or related field is required. </li>
<li>College Teaching or IT Training experience highly desired. IT Support experience desired.</li>
</ul>
Supervises Following Staff:
<ul>
<li>Director of IT Services</li>
<li>Database and Applications Developer</li>
<li>External Managed Services Staff</li>
<li>Any other personnel assigned to the division</li>
</ul>
Other:
<ul>
<li>Serve on Committees as assigned.</li>
<li>Provide Coverage for special events.</li>
<li>Provide evening and weekend coverage as needed. </li>
<li>Ability to share on-call 24/7 availability.</li>
</ul>
Benefits
The following benefits are available to full-time Administrative employees. Employees working less than thirty hours a week are ineligible. 
Health &amp; Life Insurance
<ul>
<li>Edison State Community College provides excellent medical and dental plans with cost-shared premiums. </li>
<li>The college offers a reimbursement program to share a portion of the employee's out-of-pocket expenses.</li>
<li>Each employee receives an accidental death and dismemberment insurance policy.</li>
</ul>
Retirement Benefits
<ul>
<li>Edison State Community College participates in the Ohio Public Employee Retirement System (OPERS).</li>
<li>Based upon the Ohio Revised Code, 10% of an Edison State employee's gross salary is deposited into their individual OPERS account. The college contributes an additional 14% which is not figured into the employee's base salary. </li>
<li>An option for an alternate retirement plan is also available. Employee and employer contributions would be the same as above.</li>
</ul>
Benefits that are not cost-shared by the college (available for payroll deduction):
<ul>
<li>Vision</li>
<li>Supplementary Life Insurance</li>
<li>403(b) Tax Deferred Annuities</li>
</ul>
Vacation
<ul>
<li>Administrative employees receive 4 weeks of vacation each year which begins accruing on the employee's first pay period. After five years of employment with Edison State the administrative employee will receive 4.5 weeks each year and this once again increases to 5 weeks after ten years of employment with the college.</li>
</ul>
Sick Leave
<ul>
<li>Edison State employees receive 3 weeks of sick leave each year which begins accruing on the employees first pay period.</li>
</ul>
Holiday Pay
<ul>
<li>At the start of their employment employees are eligible to receive pay for the 11 holidays for which the campus is closed.</li>
</ul>
Tuition Waiver
<ul>
<li>Edison State employees receive 100% of their instructional fees waived for any Edison State courses they take. </li>
<li>Dependents (spouse or children) of full time Edison State employees receive the same 100% waiver for Edison State course instructional fees and dependents of part time employees receive a partial waiver.</li>
</ul>
Tuition Reimbursement
<ul>
<li>Edison State offers partial tuition reimbursement for continued education.</li>
</ul>
Health Club Contribution
<ul>
<li>Edison State will pay a portion of an employee's yearly premiums for a health club membership. Memberships to some local YMCA organizations can be payroll deducted.</li>
</ul>
The college also provides an on-site fitness center to employees, students and the community at no charge.

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