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<h3>Job Description</h3>
Job Description
As a Front Desk Agent at&nbsp;Maumee Bay Lodge in Oregon, Ohio, you will be the first point of contact for guests at the hotel. You will provide exceptional customer service, assist with check-ins and check-outs, answer guest inquiries, and ensure a smooth experience for all visitors.
Starting rate of $12 per hour.
&nbsp;Benefits:
<ul>
<li>PTO</li>
<li>Holiday Pay including your birthday</li>
<li>Discounted Meal Plan during shift</li>
<li>Use of recreation facilities during off time</li>
<li>401(k) Retirement Savings Plan</li>
<li>Room, Food &amp; Retail Discounts</li>
<li>Ongoing Training and Career Development</li>
</ul>
Responsibilities:
<ul>
<li>Greet and check-in guests in a friendly and efficient manner</li>
<li>Handle guest inquiries and requests promptly and professionally</li>
<li>Assist guests with check-out procedures, including processing payments and providing accurate receipts</li>
<li>Answer phone calls and direct them to the appropriate departments</li>
<li>Maintain knowledge of the hotel's facilities, services, and local attractions to provide helpful information to guests</li>
<li>Handle guest complaints or issues, escalating them to the appropriate supervisor or manager if necessary</li>
<li>Ensure the front desk area is clean, organized, and properly stocked with supplies</li>
<li>Assist with administrative tasks such as filing, copying, and data entry</li>
</ul>
Requirements:
<ul>
<li>High school diploma or equivalent</li>
<li>Previous experience in a customer service or hospitality role is preferred</li>
<li>Excellent interpersonal and communication skills</li>
<li>Strong attention to detail and organizational skills</li>
<li>Ability to multitask and prioritize tasks effectively</li>
<li>Proficient in using computer systems and hotel management software</li>
<li>Availability to work on weekends, evenings, and holidays as required</li>
</ul>
About the Company:
Maumee Bay Lodge is a well-known hotel in Oregon, Ohio, known for its beautiful location and excellent customer service. Join our team and be a part of creating memorable experiences for our guests.

Front Desk Agent

<h3>Job Description</h3>
Job DescriptionDescription:
Job Summary:
The Guest Service Agent is responsible for providing exceptional customer service to hotel guests, ensuring a memorable experience. This role involves checking guests in and out, handling reservations, and addressing guest inquiries and needs. 
 
Key Responsibilities
<ul>
<li>Greet guests upon arrival, check them in, and provide information about the hotel’s services and amenities.</li>
<li>Handle guest check-outs, ensuring accurate billing and payment processing.</li>
<li>Answer and manage incoming calls, responding to guest inquiries, and providing solutions to guest issues.</li>
<li>Make, modify, and cancel guest reservations as needed.</li>
<li>Provide concierge services, such as recommending local attractions, restaurants, and activities.</li>
<li>Maintain a tidy and organized front desk area.</li>
<li>Assist with luggage handling and other guest services as required.</li>
<li>Uphold the hotel’s standards of quality and hospitality at all times.</li>
</ul>
This job description is not intended to be all-inclusive; additional details will be specified by the direct supervisor. The associate may also perform other reasonable business duties assigned by their direct supervisor. 
Dreamscape Hospitality reserves the right to change this job description, job responsibilities, duties, and working hours as needs prevail. 
 
Physical Requirements
<ul>
<li>Ability to stand, walk, and remain on feet for extended periods.</li>
<li>Ability to lift and carry up to 25 pounds occasionally (consider adjustments based on specific needs).</li>
<li>Visual and auditory ability to interact with guests, answer phones, and perform job duties safely.</li>
<li>Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.</li>
</ul>
Work Environment
<ul>
<li>This job operates in a professional hotel environment.</li>
<li>The role routinely uses standard office equipment such as computers, phones, and photocopiers.</li>
<li>The noise level in the work environment is usually moderate.</li>
</ul>
The position requires adaptability to a dynamic work environment, involving frequent interaction with clients, vendors, and hotel staff. Reasonable accommodations will be provided to individuals with disabilities, enabling them to perform the essential duties of the role.
Dreamscape Hospitality also offers Competitive Benefits:
Medical Insurance Dental Insurance Vision Insurance STD/LTD Life Insurance 401K FSA
 
Equal Employment Opportunity
Dreamscape is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. We are committed to providing reasonable accommodation to qualified individuals with disabilities to enable them to perform the essential functions of the job.
 
Reasonable Accommodations:
The hotel is committed to providing reasonable accommodations to enable individuals with disabilities to perform the essential functions of the job. If you require an accommodation, please discuss your needs with the Human Resources department.
This job description covers essential aspects while being compliant with ADA guidelines, allowing for reasonable accommodations as needed.
 
Dreamscape Hospitality is an at-will employer. This document does not constitute a contract of employment, and nothing contained in this job description issued by Dreamscape Hospitality is intended to create a contract of employment or guarantee employment. is a guideline and does not constitute a written or implied employment contract.
Requirements:
Qualifications
<ul>
<li>High school diploma or equivalent required; some college or hospitality training preferred.</li>
<li>Previous experience in customer service, hospitality, or related field preferred.</li>
<li>Strong communication and interpersonal skills.</li>
<li>Ability to multitask and work in a fast-paced environment.</li>
<li>Basic computer skills; experience with hotel reservation software is a plus.</li>
<li>Must be able to work flexible hours, including evenings, weekends, and holidays.</li>
</ul>

Guest Service Rep

<h3>Job Description</h3>
Job DescriptionDescription:
Job Summary
Guest Service Representatives are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest’s account upon completion of their stay. Primary responsibilities include registering guests, making and modifying reservations, hotel operator, concierge duties. Providing attentive, courteous and efficient service to all guests prior to arrival and throughout their stay, while maximizing room revenue and occupancy. 
 
Essential Job Functions
<ul>
<li>Approach all encounters with guests and employees in a friendly, service-oriented manner. </li>
<li>Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards).</li>
<li>Always comply with Mid-Continent Hospitality standards and regulations to encourage safe and efficient hotel operations. </li>
<li>Always maintain a friendly and warm demeanor.</li>
<li>Greet and welcome all guests approaching the front desk in accordance with Mid-Continent Hospitality standards. </li>
<li>Maintain proper operation of the telephone switchboard and ensure that all Mid-Continent Hospitality performance standards are met. </li>
<li>Handle requests for information, mail and messages in an efficient and courteous manner. </li>
<li>Answer guest inquiries about hotel service, facilities and hours of operation.</li>
<li>Answer inquiries from guests regarding restaurant, transportation, entertainment, etc. </li>
<li>Establish and maintain good communications and teamwork with fellow employees and other departments within the hotel. </li>
<li>Follow all Mid-Continent Hospitality credit policies.</li>
<li>Be aware of all rates, packages and special promotions; be familiar with all in-house groups; be aware of closed-out and restricted dates. </li>
<li>Obtain all necessary information when making room reservations and follow the rate quoting scenario. </li>
<li>Be familiar with all Mid-Continent Hospitality policies and house rules as well as hospitality terminology. </li>
<li>Have knowledge of and assist in emergency procedures as required. </li>
<li>Handle check-ins and check-outs in a friendly, efficient and courteous manner. </li>
<li>Fully understand and be able to operate all relevant aspects of the front desk computer system. </li>
<li>Always use proper two-way radio etiquette when communicating with other employees. </li>
<li>Employees must always be attentive, friendly, helpful and courteous to all guests, managers and all other employees. </li>
<li>Maintain compliance with all company policies and procedures. </li>
<li>Perform related duties as assigned by supervisor.</li>
</ul>
 
Requirements:
Required Skills/Abilities:
<ul>
<li>Guest Service Representatives must possess a positive and upbeat personality with the desire to deliver outstanding customer service to our agents. </li>
<li>Guest Service Representatives must have the ability to multi-task, be detailed-oriented, and be able to solve problems in order to be effectively deal with internal and external customers. </li>
<li>Must be able to evaluate and select among alternative courses of action quickly and accurately.</li>
<li>Must work well in stressful, high-pressure situations. </li>
<li>Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary. </li>
<li>Must be effective at listening to, understanding, and clarifying the issues raised by co-workers and guests. </li>
<li>Must maintain composure and objectivity while under pressure. </li>
</ul>
Education and Experience:
<ul>
<li>College course work in related field helpful.</li>
<li>Experience in a hotel or a related field helpful.</li>
<li>High School diploma or equivalent required. </li>
</ul>
Physical Requirements:
<ul>
<li>Light work – exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. </li>
<li>Ability to stand during the entire shift. </li>
</ul>

Guest Service Representative

<h3>Job Description</h3>
Job DescriptionDescription:
A Room Attendant is primarily responsible for maintaining clean and attractive guest rooms, hallways, and public areas in the hotel, servicing guest rooms daily in accordance with hotel procedures, stocking cart with room supplies, and replacing bed linen and replenishing guest room supplies while following company standards and safety/security procedures.
 
<ul>
<li>Approach all encounters with guests and employees in a friendly, service-oriented manner.</li>
<li>Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards)</li>
<li>Comply at all times with Mid-Continent Hospitality standards and regulations to encourage safe and efficient hotel operations.</li>
<li>Thoroughly clean and restock the required number of guest rooms per shift.</li>
<li>Complete all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies, and linen for housekeeping cart set-up.</li>
<li>Remove all trash and dirty linen from guest room.</li>
<li>Keep all hallways, public areas and closets clean, neat and vacuumed.</li>
<li>Clean room with the door always closed unless requested to do so otherwise.</li>
<li>Report all missing items from room (i.e., iron/boards, hair dryers, etc.) to Housekeeping Supervisor/Manager.</li>
<li>Report any maintenance repairs immediately to Housekeeping Supervisor/Manager.</li>
<li>Hand all “Lost and Found” according to the standards.</li>
<li>Perform related duties as assigned by Supervisor.</li>
</ul>
 
Requirements:
Activities:
<ul>
<li>High school diploma or equivalent and/or experience in a hotel or a related field preferred.</li>
</ul>
 
Skills Needed:
<ul>
<li>Long hours sometimes required.</li>
<li>Medium work - exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.</li>
<li>Ability to bend, lift, and be standing or walking during your entire shift.</li>
<li>Must be able to convey information and ideas clearly.</li>
<li>Must be able to evaluate and select among alternative courses of action quickly and accurately.</li>
<li>Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service</li>
<li>Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices.</li>
</ul>

Room Attendant

<h3>Job Description</h3>
Job DescriptionDescription:
As a receptionist, you will be the first point of contact for our office. You will welcome guests and greet people who visit the business. You will also coordinate front-desk activities, including distributing correspondence and redirecting phone calls. Receptionist’s duties and responsibilities are to ensure the front desk welcomes guests positively and executes all administrative tasks to the highest quality standard and other duties as assigned. 
Requirements:
<ul>
<li>Excellent verbal and communication skills</li>
<li>Multitasking and time-management skills, with the ability to prioritize tasks</li>
<li>Computer skills</li>
<li>Able to work effectively with team members</li>
<li>EMR experience is preferred</li>
<li>Insurance Knowledge is preferred</li>
<li>Professional attitude and appearance</li>
<li>Ability to be resourceful and proactive when issues arise</li>
<li>Excellent organizational skills</li>
<li>Great customer service attitude</li>
<li>High School Diploma or GED</li>
</ul>
Benefits
<ul>
<li>401K</li>
<li>401k Employer Match</li>
</ul>
Schedule
Monday - Friday
 
Expected Work Hours
No more than 24 hours per week
 
Work Location
In person

Part Time Front Desk Receptionist

<h3>Job Description</h3>
Job DescriptionDescription:
Job Summary:
We are seeking a dedicated and enthusiastic Front Desk Supervisor to lead our guest services team and ensure an exceptional experience for all guests. The ideal candidate will possess strong leadership skills, a passion for customer service, and the ability to manage and resolve guest concerns effectively.
 
Essential Responsibilities and Duties:
· Welcome and check in guests with warmth and efficiency.
· Handle all aspects of guest check-in/check-out, room assignments, reservations, modifications, and cancellations.
· Clearly communicate room features, hotel amenities, hours of operation, and local area information.
· Maintain accurate records of room availability, guest accounts, and reservation details.
· Secure guest payments, verify credit, and determine methods of payment.
· Accurately compute bills, process payments, and issue receipts or change.
· Ensure billing adjustments and folio postings are accurate and timely.
· Provide on-the-job training, coaching, and support to front desk associates.
· Lead by example, upholding Marriott’s service standards and commitment to excellence.
· Assist management with motivating, recognizing, and developing team members.
· Respond promptly and professionally to guest concerns or complaints.
· Take initiative to resolve issues and escalate to the General Manager when appropriate.
· Encourage guest feedback and work proactively to ensure satisfaction.
· Perform daily bookkeeping tasks, including cash drops, audits, and financial reporting.
· Ensure cash handling procedures are followed according to Marriott’s accounting policies.
· Promote a safe work environment by reporting accidents, injuries, and unsafe conditions.
· Complete all required safety training and certifications.
 
Must be able to work flexible hours (1st, 2nd, 3rd shifts as needed), including evenings, weekends, and holidays.
 
This job description is not intended to be all-inclusive; additional details will be specified by the direct supervisor. The associate may also perform other reasonable business duties assigned by their direct supervisor. 
 
Dreamscape Hospitality also offers Competitive Benefits:
Medical Insurance Dental Insurance Vision Insurance STD/LTD Life Insurance 401K FSA
 
Working Conditions
The position requires adaptability to a dynamic work environment, involving frequent interaction with clients, vendors, and hotel staff. Reasonable accommodations will be provided to individuals with disabilities, enabling them to perform the essential duties of the role.
 
Reasonable Accommodations:
The hotel is committed to providing reasonable accommodations to enable individuals with disabilities to perform the essential functions of the job. If you require an accommodation, please discuss your needs with the Human Resources department.
This job description covers essential aspects while being compliant with ADA guidelines, allowing for reasonable accommodations as needed.
 
Dreamscape Hospitality is an at-will employer. This document does not constitute a contract of employment, and nothing contained in this job description issued by Dreamscape Hospitality is intended to create a contract of employment or guarantee employment. is a guideline and does not constitute a written or implied employment contract.
 
Dreamscape Hospitality reserves the right to change this job description, job responsibilities, duties, and working hours as needs prevail. 
 
Equal Employment Opportunity
Dreamscape is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. We are committed to providing reasonable accommodation to qualified individuals with disabilities to enable them to perform the essential functions of the job.
Requirements:
 Education, Experience, and Skills (Qualifications/Requirements):
<ul>
<li>High school diploma or equivalent required; some college or hospitality training preferred.</li>
<li>Previous experience in customer service, hospitality, or related field preferred.</li>
<li>Strong communication and interpersonal skills.</li>
<li>Ability to multitask and work in a fast-paced environment.</li>
<li>Basic computer skills; experience with hotel reservation software is a plus.</li>
<li>Must maintain a professional appearance and demeanor.</li>
<li>Strong organizational and problem solving skills.</li>
</ul>
Physical Requirements:
<ul>
<li>Ability to stand, walk, and remain on feet for extended periods.</li>
<li>Ability to lift and carry up to 25 pounds occasionally (consider adjustments based on specific needs).</li>
<li>Visual and auditory ability to interact with guests, answer phones, and perform job duties safely.</li>
</ul>

Front Desk Supervisor

<h3>Job Description</h3>
Job DescriptionDescription:
 
Ohio Valley Voices is a 501(c)3 non-profit organization. Ohio Valley Voices’ mission is to teach young children who are deaf or hard of hearing how to listen and speak and advocate for families as they navigate their child’s hearing loss.
 
The Front Desk Assistant is responsible for supporting and maintaining the front desk. The Front Desk Assistant works with the Executive Director and Associate Director on tasks related to the operations of the organization and is the conduit to the IT department. 
 
Job Description
<ul>
<li>Welcome and direct visitors</li>
<li>Answer phones and direct calls</li>
<li>Respond to general email</li>
<li>Receive packages and distribute appropriately</li>
<li>Manage IT </li>
<li>Maintains Corp share</li>
<li>Assist in mailings</li>
<li>Assist with internal and external events </li>
<li>Do front desk duties as assigned</li>
<li>Other duties as assigned by the Executive Director and the Associate Director</li>
</ul>
 
Requirements:
The position requires a High School Diploma and ability to pass both Federal and State background check.

Front Desk Assistant

<h3>Job Description</h3>
Job DescriptionDescription:
As a receptionist, you will be the first point of contact for our office. You will welcome guests and greet people who visit the business. You will also coordinate front-desk activities, including distributing correspondence and redirecting phone calls. Receptionist’s duties and responsibilities are to ensure the front desk welcomes guests positively and executes all administrative tasks to the highest quality standard and other duties as assigned.
Requirements:
<ul>
<li>Excellent verbal and communication skills</li>
<li>Multitasking and time-management skills, with the ability to prioritize tasks</li>
<li>Computer skills</li>
<li>Able to work effectively with team members</li>
<li>EMR experience is preferred</li>
<li>Insurance Knowledge is preferred</li>
<li>Professional attitude and appearance</li>
<li>Ability to be resourceful and proactive when issues arise</li>
<li>Excellent organizational skills</li>
<li>Great customer service attitude</li>
<li>High School Diploma or GED</li>
</ul>
Benefits
<ul>
<li>401K</li>
<li>401k Employer Match</li>
</ul>
Schedule
Monday - Friday
 
Expected Work Hours
No more than 24 hours per week
 
Work Location
In person

<h3>Job Description</h3>
Job DescriptionSalary: 20-23 (based on experience) 
 
Our Advance Dentistry team is growing and we're looking for some incredible team members to bring into the family!
 
ROLE:
Front Office specialist 
THE PARTICULARS:
<ul>
<li>paid training</li>
<li>401K with employer match</li>
<li>Medical Insurance</li>
<li>Paid holidays</li>
<li>Vacation days</li>
<li>Sick days</li>
<li>Free dental care (minus lab fees) </li>
<li>Monday 8-5, Tuesday 7-4, Wed OFF, Thursday 8-5, Friday 7-4 </li>
</ul>
 
ABOUT THE ROLE:
Responsibilities include:
<ul>
<li>greeting patients as they arrive</li>
</ul>
<ul>
<li>
<ul>
<li>nurture the practice-patient relationship (from the individuals very first face-to-face interaction, all the way through their 100th visit)</li>
<li>help create a positive, productive, supportive, &amp; constructive in-office experience for every individual</li>
</ul>
</li>
</ul>
 
<ul>
<li>help facilitate misc. patient-communication tasks</li>
</ul>
<ul>
<li>
<ul>
<li>answer inbound phone calls</li>
<li>place outbound phone calls</li>
<li>confirm &amp; schedule patient appointments (in person &amp;/or by phone)</li>
<li>communicate with affiliated health care organizations -- other dental practices, etc.</li>
</ul>
</li>
</ul>
 
<ul>
<li>help execute misc. Front Office tasks</li>
</ul>
<ul>
<li>
<ul>
<li>collect payments</li>
<li>assist with insurance verification</li>
<li>provide support on all other tasks associated with the departments day-to-day responsibilities</li>
</ul>
</li>
</ul>
 
<ul>
<li>contribute to the growth &amp; evolution of Front Office operations</li>
</ul>
<ul>
<li>
<ul>
<li>work collaboratively to refine the departments workflow and expand its capabilities.</li>
</ul>
</li>
</ul>
 
WHAT WERE LOOKING FOR:
The Front Office team is absolutely pivotal in helping to create a comfortable, positive, &amp; productive experience for our patients.
 
We look for team members who:
<ul>
<li>exemplify both professionalism and empathy</li>
<li>have exceptional communication and organizational skills.</li>
<li>provide stellar customer service</li>
</ul>
<ul>
<li>help establish the practice as our patients dental home -- a place that is genuine &amp; friendly, skilled &amp; supportive, and truly second to none.</li>
</ul>
 
RELATED EXPERIENCE:
Potential team members who have at least one year of experience in a dental or medicalenvironment (ideally, in a front office setting) are preferred.
 
But that is certainly not a prerequisite.
 
We are more than willing to work with talented, compassionate individuals who demonstrate noteworthy teamwork skills and a genuine drive to serve patients.
 
ABOUT US:
Were a technologically driven organization committed to delivering stellar dental care while creating a second-to-none patient-experience.
 
Our team enjoys lovely facilities, great benefits, and a dynamic environment.
We absolutely love what we do and have a great time doing it!
 
If you're ready for the next step in your career (and a phenomenal work-family to go along with it), give us a call!
 
IF YOU'RE LOOKING FOR...
* a POSITIVE &amp; CONSTRUCTIVE office culture
* a FOCUSED &amp; EMPOWERING environment
* a team that's passionate about providing BEST-IN-CLASS patient care
 
... then we'd love to talk to you!

Front Desk Associate- West Chester

<h3>Job Description</h3>
Job DescriptionBenefits/Perks
<ul>
<li>Flexible Scheduling</li>
<li>Career Advancement Opportunities</li>
<li>Competitive Compensation</li>
<li>Fun Working Environment</li>
<li>Interact with Pets</li>
</ul>
Job Summary Are you a pet lover with a passion for customer service? If so, we’d like to hear from you! We are seeking an outgoing and organized individual to be the Front Desk Associate at our busy clinic. As the Front Desk Associate, you will be the first point of contact for our customers. You will greet pet owners and check in pets, schedule appointments, process payments, and generally ensure that a clinic is a welcoming place.&nbsp; Responsibilities&nbsp;
<ul>
<li>Greet owners as they arrive</li>
<li>Check-in animal patients for their appointments</li>
<li>Collect and confirm pet and owner information</li>
<li>Answer phones</li>
<li>Schedule, confirm, and cancel appointments</li>
<li>Process payments&nbsp;</li>
<li>Other administrative duties, as assigned</li>
</ul>
Qualifications
<ul>
<li>Excellent customer service skills</li>
<li>Effective communication with clients and coworkers</li>
<li>Comfortable working with a variety of animals</li>
<li>Proficient in Microsoft Office, scheduling software, and other technology</li>
</ul>

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