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<h3>Job Description</h3>
Job Description
Click here to view the Guest Experience Specialist job description!

Guest Experience Specialist

<h3>Job Description</h3>
Job Description
Job Title: Front Desk Receptionist – Medical Practice
Location: [Insert Location]
Shift: 7:30 am to 4:00 pm - Monday - Thursday (Off Fridays) 
About Us: We are a busy medical practice serving multiple physicians and providing quality care to our patients. Our team values professionalism, compassion, and efficiency in everything we do. We are seeking an experienced Front Desk Receptionist to be the welcoming face of our practice and ensure smooth daily operations at the front office.
Responsibilities:
<ul>
<li>
Greet patients warmly and professionally upon arrival.
</li>
<li>
Check patients in and out, verify insurance, and collect co-pays.
</li>
<li>
Answer and route incoming calls, schedule appointments, and manage provider calendars.
</li>
<li>
Maintain patient records with accuracy and confidentiality.
</li>
<li>
Coordinate communication between patients, doctors, and clinical staff.
</li>
<li>
Handle administrative tasks such as filing, scanning, and processing paperwork.
</li>
<li>
Ensure the waiting area is clean, organized, and welcoming.
</li>
<li>
Assist with other office duties as assigned to support practice operations.
</li>
</ul>
Requirements:
<ul>
<li>
Previous experience as a medical front desk receptionist or in a medical office setting (required).
</li>
<li>
Knowledge of medical terminology and insurance verification strongly preferred.
</li>
<li>
Proficiency with electronic health records (EHR) systems.
</li>
<li>
Excellent communication and customer service skills.
</li>
<li>
Strong organizational skills and attention to detail.
</li>
<li>
Ability to multitask and remain calm in a fast-paced environment.
</li>
<li>
Professional demeanor and a team-oriented attitude.
</li>
<li>
Previous experience working with EPIC or Open PM a plus
</li>
</ul>

Front Desk Receptionist

<h3>Job Description</h3>
Job Description
Front Desk Associate
We are currently looking for smiling faces here at Crunch Fitness in Mason to join our front desk staff for afternoon and evening shifts.
The Front Desk Associate will greet and direct members, guests and staff as they enter the gym. This position will provide assistance to current members along with inquiries regarding new gym memberships. This detail-oriented individual will possess excellent customer service skills and the ability to communicate effectively with both staff and members. Basic understanding of cash processing procedures and excellent computer skills required. All Front Desk Associates are required to participate in general cleanliness of the club daily, as well as community outreach and marketing.
Work where you workout and become part of our ever-expanding team! We are looking for candidates that have the same passion for fitness that we have!
Apply Today!

Front Desk Associate Weekday Afternoon and Evening Immediate Opening

<h3>Job Description</h3>
Job DescriptionJob Summary The Overnight Closer (Member Services Representative) will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. The Overnight Closer will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. You will also be responsible for closing that days shift for that business day as well as creating an accurate bank deposit. Essential Duties and Responsibilities 
<ul>
<li>Greet members, prospective members and guests, providing exceptional customer service.</li>
<li>Handle all front desk related activities including:
<ul>
<li>Answer phones in a friendly manner and assist callers with a variety of questions.</li>
<li>Check members into the system.</li>
<li>New member sign-up.</li>
<li>Take prospective members on tours.</li>
</ul>
</li>
<li>Facilitate needed updates to members accounts.</li>
<li>Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.</li>
<li>Assist in maintaining the neatness and cleanliness of the club.</li>
<li>Close shift for that business day.</li>
<li>Create a bank deposit for next day.</li>
</ul>
Qualifications/Requirements 
<ul>
<li>Customer service background preferred.</li>
<li>Basic computer proficiency.</li>
<li>A passion for fitness and health.</li>
<li>Upbeat and positive attitude!</li>
<li>Punctuality and reliability is a must.</li>
<li>Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the members expectations.</li>
<li>Strong listener with the ability to empathize and problem solve.</li>
<li>Demonstrate diplomacy in all interactions while using appropriate behavior and language.</li>
<li>High School diploma/GED equivalent required.</li>
<li>Must be 18 years of age or older.</li>
</ul>
Physical Demands 
<ul>
<li>Continual standing and walking during shift.</li>
<li>Continual talking in person or on the phone during shift.</li>
<li>Ability to work 3rd shift (overnights).</li>
<li>Must be able to occassionally lift up to 50 lbs.</li>
<li>Will occasionally encounter toxic chemicals during shift.</li>
</ul>

Full Time Overnight Front Desk

<h3>Job Description</h3>
Job Description
FIDELITY HOTEL is hiring for a PUBLIC AREA ATTENDANT
Fidelity Hotel is an adaptive reuse project located at 1940 E. 6th Street in the historic 103-year-old Baker Building. Fidelity Hotel has 97 guest rooms &amp; suites, each with tailored amenities, custom-designed furniture, and thoughtfully curated art. The property features a full-service restaurant, bar, event &amp; meeting spaces, and a private dining room. Fidelity Hotel is an homage to Cleveland’s long-standing ideals. Our unwavering dedication to the city's soul is expressed through the design, brand, art, amenities, and community programs - all carefully selected to be additive to and reflective of the innovation &amp; creativity that makes Cleveland so special.
What you'll do:
<ul>
<li>Adhere to all standards of operations, policies and procedures, manuals, training material, memos, and verbal instruction</li>
<li>Maintain the highest level of cleanliness for all hotel public areas including public restrooms, lobby, fitness center, pool area, and guest corridors as applicable</li>
<li>Replenish public area guest amenities on a regular basis including toilet paper, hand towels, hand soap, etc.</li>
<li>Remove linen and trash from all vacated guest rooms proper to room attendant service</li>
<li>Complete any guest requests in a timely fashion</li>
<li>Maintain guest corridor and back of house cleanliness throughout the shift</li>
<li>Report and correct any deficiencies noted in guest rooms or public areas to the appropriate individuals</li>
<li>Assist in the timely completion of all projects including mattress rotation, window washing, deep cleanings, etc.</li>
<li>Possess knowledge of all guest services and amenities</li>
<li>Greet all guests in close proximity and make each feel important by providing a genuine welcome</li>
<li>Ensure immediate response is given to guest comments and concerns; inform immediate supervisor and apply corrective measures when necessary</li>
<li>Maintain a high level of cleanliness, sanitation, and safety in the work area</li>
</ul>
Who you are: 
<ul>
<li>You have a high school diploma or general education degree preferred.</li>
<li>Previous guest service and/or housekeeping experience preferred.</li>
<li>You can interpret standard operating procedures, safety, and sanitation instructions.</li>
</ul>
BENEFITS
We are proud to offer competitive wages and the following benefits for full-time employees:
<ul>
<li>Up to 3 weeks paid time off annually</li>
<li>50% off discount at most New Waterloo restaurants</li>
<li>Health, vision + dental benefits</li>
<li>401K matching</li>
<li>Paid holidays</li>
<li>Volunteer pay</li>
<li>Tuition reimbursement</li>
<li>Referral bonuses</li>
<li>Discounts at our shops, hotels + local partnerships</li>
</ul>
ABOUT NEW WATERLOO
New Waterloo is a community-centric independent hospitality company based in Austin, Texas. We use our platform to intentionally empower and get behind the choices of our people and communities - creating environments that sustain lasting social impact. Our team of hospitality experts provides the resources, talent, passion, and collaboration necessary to foster thoughtful places and thriving businesses. 
New Waterloo is an equal-opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will be accepting applications on an ongoing basis until a candidate is selected for this role.

Public Area Attendant

<h3>Job Description</h3>
Job DescriptionReports to:
<ul>
<li>Manager</li>
</ul>
 Requirements:
<ul>
<li>Fluent in English</li>
<li>Proficient reading and writing skills</li>
<li>Computer Skills</li>
</ul>
 Special Skills:
<ul>
<li>Strong customer service skills</li>
</ul>
 Responsibilities:
<ul>
<li>Membership Sales</li>
<li>Greet all members &amp; guests with a smile and wish them well as they exit the club</li>
<li>Check in all members and guests in accordance with company procedures</li>
<li>Facilitate any messages on club software at member check-in</li>
<li>Answer phones in courteous, helpful, professional manner</li>
<li>Communicate special events to members and guests</li>
<li>Maintain an atmosphere, which makes members feel welcome</li>
<li>Facilitate all member requests or forward to a manager</li>
<li>Maintain professional disposition at all times</li>
<li>Sell retail products</li>
<li>Schedule member services: tanning, etc</li>
<li>Facilitate payment of member services in accordance with company procedures</li>
<li>Know club facility, services, and schedules</li>
<li>Maintain a clean and organized work area</li>
<li>Assist in all projects as delegated by club management</li>
<li>Follow all policies and procedures in the Employee Handbook</li>
<li>Opening and closing duties</li>
</ul>
 Meetings:
<ul>
<li>Monthly or Weekly Department Meetings Employee Training Meetings</li>
</ul>

Front Desk Associate Mornings/Early Afternoon Immediate Opening

<h3>Job Description</h3>
Job Description
Front Desk Agent Second shift 3pm-11pm - TownePlace Suites Cleveland Streetsboro
 
Midas Hospitality is recognized as one of the Top 100 U.S. Employers in 2021 (by MogulRecruiter). Ranking #30 for talent, #13 for diversity, #33 for best in minorities, #16 for blacks and #11 for women.
 
Start Your Journey with Midas Hospitality:
Midas Hospitality is seeking a dynamic Front Desk Agent to join our team at the TownePlace Suites located in Streetsboro. This position will be responsible for arriving, departing and in-house guests as well as telephone inquiries regarding reservations, hotel information and guest concerns. 
 
What You Will Be Doing:
<ul>
<li>Greets, registers, and assigns rooms to guests. Issues room key and gives directions.</li>
<li>Sorts incoming mail and faxes for guests.</li>
<li>Answers inquiries pertaining to hotel services; registration of guests; shopping, dining, entertainment and travel directions.</li>
<li>Keeps records of room availability and guests' accounts.</li>
<li>Computes bill, collects payment, and makes change for guests.</li>
<li>Makes, confirms, and cancels reservations.</li>
</ul>
 
The Ideal Candidate:
<ul>
<li>Previous experience as a Front Desk Agent is preferred </li>
<li>Experience in a customer service industry is required</li>
</ul>
 
About Us:
From humble beginnings in 2006 to an enterprise being driven by more than 1,000 people today, Midas Hospitality has never lost sight of our #1 priority - people. Currently, Midas Hospitality operates 40+ hotels in 14 states with a focus on select-service and extended-stay properties for leading brands such as Marriott, Hilton and IHG. At Midas Hospitality, we make room for people's dreams. That means building a company where people love to work, our financial partners love the results and everyone loves the experience. 
As a people-first organization, we offer opportunities to grow and benefits to flourish for anyone with a desire to serve others and a tremendous work ethic. We aim to competitively compensate our associates and reward their contributions. 
Please visit our website for more information: <a href="http://www.midashospitality.com" target="_blank">www.midashospitality.com</a>
 
We offer a range of benefits including, but not limited to:
<ul>
<li>Growth and development tools and access to learning</li>
<li>Robust PTO policies</li>
<li>Medical/Dental/Vision Coverage</li>
<li>401k matching</li>
<li>Employee Assistance Program </li>
<li>Discounted products and services</li>
</ul>
 
Midas Hospitality is proud to be a drug free workplace and equal opportunity employer. 
 Job Posted by ApplicantPro

Front Desk Agent for TownePlace Suites - Cleveland, OH

<h3>Job Description</h3>
Job Description
Hotel Front Desk Agent - Second shift
 
Do you have a passion for service and love to put a smile on people’s faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You’ll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today!
Compensation:
$14 - $15 hourly
Responsibilities:
<ul>
<li>Field customer complaints when necessary</li>
<li>Give every guest a warm welcome, check them in, and check them out when they leave, ensuring you provide correct keys and room numbers</li>
<li>Work with the housekeeping staff to ensure rooms are ready for new guests</li>
<li>Manage room bookings in-person, online, and through incoming calls, and answer inquiries about guests’ needs, including questions about available rooms, amenities, room rates, special requests, and rewards programs</li>
<li>Bookkeeping: keep accurate records of all hotel guest account information </li>
</ul>
Qualifications:
<ul>
<li>Well-versed in taking telephone calls and handling stressful situations</li>
<li>Excellent time management skills, organizational skills, customer service skills, and interpersonal skills</li>
<li>1 year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist preferred</li>
<li>High school graduate, GED recipient, or equivalent </li>
<li>Exhibits working knowledge of Microsoft Office and reservation management systems</li>
</ul>
About Company 
Structure Hospitality, based in Utah, is a hotel management company that values people and culture above all. We focus on driving performance, building strong teams, and delivering outstanding guest experiences. Our hands-on approach ensures that every property we manage excels through strategic guidance, operational expertise, and a commitment to ongoing improvement. At Structure Hospitality, we know that prioritizing people paves the way for long-term success for both our hotels and clients.

Hotel Front Desk Agent

<h3>Job Description</h3>
Job DescriptionBenefits: 
<ul>
<li>Opportunity for advancement</li>
<li>Paid time off</li>
<li>Training &amp; development</li>
</ul>
 Are you somebody that would love to work in a fun, positive, and energetic work environment? Do you like personal development? Do you want to better yourself? Is growing yourself each day important to you? Then this is the job for you. We are the winner of the 2019 nationally recognized people first award for Planet Fitness! We take pride in providing a unique culture that truly cares about our people! We will give you the tools for success in and out of Planet Fitness! Leadership Mission Statement: "Empowering our servant hearts to transform Lives" Role Summary The Team Member will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Essential Duties and Responsibilities 
<ul>
<li>Greet members, prospective members and guests, providing exceptional customer service.</li>
<li>Handle all front desk related activities including:
<ul>
<li>Answer phones in a friendly manner, check members in, new member sign-ups, take prospective members on tours.</li>
</ul>
</li>
<li>Facilitate needed updates to members accounts.</li>
<li>Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.</li>
<li>Assist in maintaining the neatness and cleanliness of the club.</li>
</ul>
Qualifications/Requirements 
<ul>
<li>Customer service background preferred.</li>
<li>Basic computer proficiency.</li>
<li>A passion for fitness and health.</li>
<li>Upbeat and positive attitude!</li>
<li>Punctuality and reliability is a must.</li>
<li>Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the members expectations.</li>
<li>Strong listener with the ability to empathize and problem solve.</li>
<li>Demonstrate diplomacy in all interactions while using appropriate behavior and language.</li>
<li>High School diploma/GED equivalent required.</li>
<li>Must be 18 years of age or older.</li>
</ul>
Benefits 
<ul>
<li>Free black card membership</li>
<li>Access to company Audible account</li>
<li>Opportunities for advancement</li>
<li>Ongoing leadership training</li>
<li>Full-time employee health insurance</li>
<li>Free staff lunch each month</li>
<li>Personal Finance class</li>
<li>401K with up to 4% match (full-time team members)</li>
</ul>
Physical Demands 
<ul>
<li>Continual standing and walking during shift.</li>
<li>Continual talking in person or on the phone during shift.</li>
<li>Must be able to occasionally lift up to 50 lbs.</li>
<li>Will occasionally encounter toxic chemicals during shift.</li>
</ul>

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